I purchased a product off the Ali Web with a colour yellow - I received the colour red. The evidence of my purchase -a screen shot of the purchase information clearly showed the colour yellow - Ali said the Seller said the colour code I chose was red on his shop site - Ali clearly did not look at its own ad and confirm my evidence - Aliexpress is not contactable my any other means than their incomprehensible web processes they live behind an impenetrable wall - no email no Australian representative. I would not recommend buying anything from them

dreadful, when it says" if your item is not delivered by the date given, your item is free," do not accept their garbage, they keep extending the delivery date so they don't have to stick to their word. absolutely unethical, my parcel delivery " protection" has been extended by over 2 months without my input. avoid at all costs.

Shipping is poor
Customer service terrible
Refund system doesn't work
No one to help you
Random spam emails.
Absolutly no customer service to be offered, took ages to find what I was looking for, delayed shipping now at 7 weeks wait, no follow up, no refund when item didn't arrive

Free delivery is free because they do not deliver anything. They also do not provide courier information for free delivery, and they do not resolve the disputes. Its either a roll of dice for whether you will receive your parcel, or whether you will be able to use the bad quality item.

Order not found. Communication not facilitated. Customer Service was a robot. Goods not received 5 weeks after payment was made. I am very dissatisfied and frustrated with the time I spent trying to get answers about my order.

Quality of products were very bad. Shipping time more than a month. Small variety of products. I don't advise buying anything from AliExpress chances are your items won't arrive or will arrive in bad form.

I bought couple of items from this website and waiting from last 2-3 month and they are asking me to wait more and they send wrong products and now not returning my money as well.

I wanted to purchase some wheel center caps and confirmed with supplier that the center logos come with them. They said yes and confirmed with a picture. Goods arrived without logo's. Supplier admitted mistake, said they would post. Then it was just lies and they shutdown any communication. Such an obvious issue and Aliexpress were useless and clearly back theses dodgy suppliers. Also it is near impossible to communicate with them, just the way they like it. My advice look anywhere else to purchase, the stress of these grubs is not worth it.

I bought a $ 198 product, the product did not arrive at my house and the website didn’t refund the amount I paid for the product.
beware of this site, it steals people's money.

My son spent $75 on an item which has not arrived almost 3 months later. Numerous messages and questions have all been completely ignored. Parcel tracking indicates the item was returned to China by Australia Post more than a month ago (no idea what the reason was), but without being able to communicate with anyone it seems impossible to arrange for compensation or to have it re-sent.

I ordered 5 items and 2 months later I still haven’t received anything When I tried to contact them I get no response
I ordered similar items from eBay coming from China just like on AliExpress and got them about 3 weeks later?
So I guess I have been scammed
I don’t recommend using them as I never received any of my items from AliExpress

Most if not all reviews are fake. You may get by with 1 purchase, but odds are they will steal your money, buyer protection is a lie, their product description is a lie, store reviews are lies.

You were warned, don't cry about it.

Shopped with aliexpress briefly, bought something expensive from a store with supposed good reviews (which as I now understand were accomplished by "brushing" - they buy their own goods and leave themselves positive reviews and then scam people until their rating tanks and then repeat the scam again) - only to find that they swapped out my expensive item for something much smaller and less expensive, demanded that I ship it at my cost back to them. This, as it turns out, is a common shipping scam. Their customer service are friendly but useless and their dispute team sided with the scammer. Don't shop there under any circumstances! At least don't spend any money with them that you cannot afford to lose.

I used Aliexpress for years until I got a defect item and opened a case with uploading evidence. Then Aliexpress closed it by seller's favour. They only care about sellers.

Aliexpress pass the ball around, neglect customer, ignore proofs putting dispute into black hole.

Seller, zonestar stopped replying, denied agreements.

3D-Printer-Hotend NOT-WORKING, claimed last Oct-2019, 13 DISPUTES, STILL NO-GO

THEY ARE DESPICABLE.