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Sean B.North-West & West coast, TAS
No warranty give on springs
Had a set of Old man emu on 92 hilux and replaced them with a new set after 20 odd years. The new set is terrible and has sagged on left hand side. Just over 3 years 25000km. Replaced it at my own cost. Now new spring 4 months old has sagged. The hilux has never been off road. Abr have inspected and are suggesting I pull the spring out myself to see if the housing has caused it to sag. Arb your springs are faulty and are dangerous. Never again will I buy a product from arb.
Purchased in November 2021 at Devonport for $800.00.
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Mark HendoHunter Region, NSW
- 2 reviews
- Verified purchase
Weak leafs
I had OME installed at arb 2mths ago, i told them I wanted the 300kg continual weight in back. Since having them I have put 1/2 a meter of sand and gravel in the back 4 times, like I did with hilux 2017 original suspension. But now it bottoms out on rubber stoppers. Can’t take the weight and now my rear end is flogged out and lower then factory, the front has sagged already and I’m sure it was lower then factory set up even though I installed a 2” lift. I’m very unhappy with its load capabilities and I’m about to take it back Monday coming to ask for a please explain. I don’t rate this gear
Purchased in November 2021 at ARB for $3,000.00.
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GU patrol
Best mod ive done so far stopped wagon from twitching on ruts at high speed also much nicer handling of the road I would recommend them to anyone who wants to improve the drivability of their patrol
Purchased in May 2021 for $1,400.00.
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old man emu shocks suck
Second time I am experiencing shock OME failure. Shock piston rod broke at attachment point. First on my LR Discovery and now on my LR Defender. Absolutely unacceptable. Stay away from OME ...... you're better off with cheap Gabriels
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OME = squeaky pig
I had a recommended Toyota associate ([name removed]) recommend a 2" OME lift for my 2015 hilux, which at the time had 1000miles on it. Immediately It squeaks and squeals like a scared pig. It also sagged in the front within 4 months. Front now sits slightly lower than factory height (20mm). Wouldn't recommend them to anyone.
Purchased for $4,000.00.
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GrahamPacific Paradise
- 10 reviews
- 4 likes
OME Suspension on the Triton MQ is night and day better
I got the OME comfort pack on my 2016 Triton MQ and the cornering, road handling and roll has improved 200%.
ARB Caloundra were very professional, plus they went beyond helpful when a bushing was missing from the pack.
I have no complains....
Purchased in July 2021 at ARB for $2,300.00.
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ChrisPerth
- 2 reviews
Leaf springs squeaking and clunking
I had a suspension upgrade done on my new Bt50 for an around Oz trip towing a van. 600kg OME leaf springs were fitted on the rear. Initially the thing sat up SO high but it has now settled to a reasonable height. Sagged? However after only 8000km they have developed the most terrible squeaks and clunks. The work was done by a top suspension specialist in Perth. I am in the North West now and took it to the local ARB as they are agents for OME and they tell me the bushes sound like the problem. This shouldn't happen after so few K's. Will update once they have pulled it all to bits.
Purchased in December 2021 for $2,582.00.
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Neill BSouth East Queensland, QLD
- 4 reviews
Beware of these
I had OME fitted to my brand new 2016 Ford Ranger PXII in 2016 to go across the Simpson Desert. Right from the word go I was disappointed with the ride. Not as good as the genuine Ford ride. After about 6 months they started squeaking. This was so bad that anyone could hear me coming from 500m away. Returned to ARB and they attempted to repair them. Only a few weeks later they were squeaking as bad as ever. Returned and again they said something about a bad batch of bushes and fixed them. Again within a few weeks, they were squeaking again. Ear...Read more
ly 2022 just out of Lightning Ridge, I went over a small bridge and the front RH shock strut broke causing huge damage to everything on that side of the car. The spring dislodged and damaged everything. Got towed to Lightning Ridge and to ARB's credit they sent a replacement shock which a local mechanic fitted, all at their cost. When I got back to forBrisbane ARB fitted two new front shocks but forgot to install the spacers. Had to take it back for them to do that. Now 4 months later there is a loud bang coming from the front RH side every time I go over a bump. I believe in being nice to people but at the end of the day enough is enough. I will take my Ford to a qualified suspension mechanic and have the OME replaced or fixed. But I will not be going back to ARB.Purchased in June 2021 at ARB for $2,000.00.
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ROLLACentral Queensland, QLD
- 13 reviews
Top quality
Ran an Old Man Emu suspension kit in a 1991 Toyota Landcruiser for 10 years and never had an issue with any of it. Have sold the car and it is most likely still the same suspension now as well. Comfortable and handles great on and off road.
Purchased in September 2021.
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- Verified purchase
Terrible OME suspension on a 2008 toyota 4runner
As soon as 6 months the truck became bouncy, harder to control and so on. Random lean etc. the OME springs and matching OME shocks were both under 15k miles each when issues started- i went crazy thinking it was other things. All my lower/upper control arms bushings were new prior. What now... sucks for me. OME/ ARB offer no help and almost don't even know what they are talking about when you call corporate support- marketing wins, product blows.
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ShaneGold Coast
- 12 reviews
- 1 like
- Verified purchase
ARB - OMU Suspension
Overall - it got the job done, but needed further work (at my cost) after about 12 mths. But we got there in the end.
I had new ARB OME suspension fitted to my 2010 Triton in 2016, over $2k to install. If there were a 3.5 rating between OK & Good I would probably sit there. After fitting all good for 12 mths or so but then it sagged at the rear, when I took it back to ARB they said they could sort it with 2 extra spring leaves. When I asked how much they were it was around $40 ish per leaf. I thought I wish they had installed them in the fir...Read more
st place - but these things happen. I thought for under a hundred bucks in parts lets do it and be done with it. Well had them fitted & got a bill for around $350 ish parts plus labour. My $40 a leaf grew pretty quick. That's where I sit with we got there in the end phrase. To be honest as I've spent about $10k at ARB I thought they might sort it at there cost. Not the case - they mentioned things like canopy weights etc etc - but this was all there when originally fitted. But post sorting that out at my cost I've travelled across the Simpson Desert & up through Cape York ( very tough on suspension) it hasn't missed a beat a rating of 4 good would be appropriate. I just assumed if I put ARB gear on I'm putting on the best / trusted gear. Its good gear, but when replacing it or upgrading my next vehicle I'll be doing a bit more research. Would I refit ARB / OME again - probably not, I think you could do better & do it once.Similar opinion? Write a review on ieatwords.com.au!
KenHColorado Springs
- Verified purchase
Poor Customer Support
Bought my second set of OME - had one defective hardware kit with missing middle washer and defective lock nut.Asked for warranty replacement - no reply to three requests for help to ARB (parent organization) and retailer said they will not cover the parts. Makes me wonder what happens when I need some real support - $700 in shocks they won't replace $10 hardware kit.
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Does the job
Got the plus 500kg springs, probably 300kg would gave been adequate as it has lifted the back up a bit too much however it rides exceptionaly well with little body roll especially when loaded up with my tray back camper or farm tools. Previous spring set were inferior to OME and were replaced due to broken leaves
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Ome shocks don't last
I have experienced failures of two sets of OME shocks one set on my Kimberly camper in the middle of the Gibb river road. The bottom eye detached at the weld. The other set on my land cruiser. Leaking oil after less than 100k kilometres original Toyota shocks on the front have done 300+k kilometres with no issues. As a professional mechanical engineer my view is that ARB does not have the detailed engineering knowledge and quality control systems needed to build a high quality product. If they did these types of failures would not occur.
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Not worth doing
Put a two inch lift in our pathfinder recommended by Warrnambool off road . After six months complained about it and they just didn’t want to know and now the back shockies have gone and is so dangerous to drive. Rocks and rolls and if you hit a hole it throws you around. Dangerous. After doing 30,000.00. So disappointed with the suspension and the after care.
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I have old man emu shocks and springs in form of 1 inch lift kit on my brand new Mitsubishi triton e
Suspension shouldn’t make noise when you get in and out of a brand new car. It shouldn’t make noise on a sealed road or every time you hit a bump or go over a speed hump. I can jump up and down on my tailgate and everyone within 50m turns around to look at what’s making the noise. I will never purchase old man emu products again.
October 30th 2018 Update: So noisy
I put old man emu suspension on my brand new Triton Exceed, the noise was unbelievable. I returned to where they were fitted to be told the bushes weren’t greased during install...Read more
ation. After being greased they were quiet for about 30 minutes. I went to another ARB dealer who re-greased them for a price of $240. Within 30 km the noise started again. I went back to the same ARB and he re did them for free. Within 50km they were noisy again. Along with some other issues my Triton had that Mitsubishi wouldn’t rectify I sold it with less than 15,000 k’s on it for a loss of $15,000. Would provide video if site allowed.Similar opinion? Write a review on ieatwords.com.au!
MarkGrafton
- Verified purchase
Rubbish
Just brought 2 inch lift hilux springs and they inverted as soon as i put weight on them and sat 25mm lower then my 5 year old efs springs, absolutely rubbish. Will never touch ome again.
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Old Man Emu suspension
We had a lift fitted (old man emu) 2 years ago.. The suspension has already sagged to one side... Seriously, not worth the money/investment on the ARB product.
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PaulySouth East Queensland, QLD
- 3 reviews
DON'T WASTE YOUR MONEY - BUSHES GONE AFTER 2 YEARS
OME kit fitted to brand new vehicle before we picked up from the Dealer. Spent $12K on ARB toys (lift kit, canopy, tub liner, cargo mat, bull bar, spot lights, trade rack, awning.....)
Suspension knocking after 2 years - ARB want $400 to repair.
plus..... all 6 locks on the canopy broken after 18 months..... another $180 (plus fitting).
ARB IS A JOKE..... RUBBISH QUALITY - WILL NEVER FIT THIS JUNK TO OUR VEHICLES AGAIN.
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OME kit false advertising - does not work on Jeep Grand Cherokee
Had the OME kit fitted - unloaded got +20mm front, +30mm rear.
Loaded got -30mm rear - i.e. worse than standard.
Their info says +45 front/ +50mm rear - it's just marketing talk and does not match reality.
The reality is the standard self levelling nivomat shocks are brilliant - they maintain suspension geometry/ ride height irrespective of load. Any other setup will result in big variations depending upon load.
As said elsewhere they are a retailing company - flashy showrooms and smart salesman but NOT suspension experts. If they were,...Read more
when I supplied all of my weighbridge figures and explained what I wanted they should have said - sorry can't help you. Because I had, in writing, what I wanted spelt out, and got them to retain the original suspension, when it turned out to be a failure I got them to refit the original suspension and give me a full refund. That still doesn't compensate me for 3 lost days sorting this out, and the missed opportunity to get a proper solution sorted elsewhere.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Roger D.asked
How much money?
No answers
Andre.asked
Doesn’t look like you’ve got too many satisfied customers. Does it ?
1 answer
it is like all franchise systems, it depends on the store and who owns it.
Caloundra ARB are great to deal with, but that does not reflect all stores.
TJM and Iron man have the same issues, some are great and some are useless.....
Colin M.asked
do omu nitrosport 9000 shocks fit 200 series landcruiser original springs ?
No answers
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