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Reviews

3.3

72 reviews
5
(32)
4
(7)
3
(5)
2
(8)
1
(20)
  • Product Quality
    2.8 (8)
  • Return Claim MadeYes (2) · No (6)
  • Shipping
    2.4 (5)
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  • Verified customer

dont bother with this compnay

published

Warning do not buy from this shop - I purchased a pram liner which took over 5 weeks to arrive, i followed them up after three weeks (as this was the timeframe on their website for purchases), they apologized for the delay & assured i'd have it within a week as I had ordered it for my daughters Christening which I had advised them. It never arrived, I emailed & facebooked the company without a response and had to go out and buy another liner for my daughters christening, i sent message asking for a full refund as now I have had to purchase 2 pram liners and never got any response, then receive my order 6 days later. This is totally unacceptable, word of mouth is what makes or breaks a company.

Awesome little business

published

What a beautiful little Australian business. I found Audrey and Me on Instagram, and I love the fact that we're able to support local businesses like this; especially ones where the products are all so lovingly hand made. I bought a whole bunch of their dribble bibs and a beanie for my son. You can really tell that the girls at Audrey and Me really care about their customers and their products.

Excellent

published

I purchased a pram liner (custom fit for my pram), a beanie and mile stone cards. They are amazing the pram liner fits perfectly, and the other items are adorable I love them!
Yes communication takes more than 5min to reply but it is a business and they are real people you can't expect them to sit at a computer and look at their phones all day to check if they have mail!
Anyway the items where worth the wait! And I will definitely buy from Audrey & Me again!

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Renoir

RenoirToowoomba

  • 4 reviews
  • Verified customer

Terrible customer service! Does this company even exist?!

published

Ordered my pram liner almost a month ago, and allowed 3 weeks to go by before politely emailing to enquire the eta as I'd heard nothing at all from them. Got no response at all. Tried emailing them again-still waiting for an answer! After reading similar experiences on here I'm not feeling confident I'll ever receive what I've paid for!



Brooke

BrookeMelbourne

  • Verified customer

This is Perfect

published

I found Audrey and Me via a friend on Facebook and am so glad that I did. I had actually just bought another liner at the local store and immediately traded it out for this one! :)

Rather than just being a 'one size fits all' liner, they actually custom made it to fit my pram perfectly. I really appreciate the correspondence they sent me, I felt like we worked together the whole way and then they checked in with me just today to ask if I was happy with the fit and I am! I have a babyzen yoyo, so it's a really tricky fit.

lauren webber

lauren webberOakleigh, VIC,

  • Verified customer

Best pram liner

published

I just stopped by to say how happy I was with my liner! I would absolutely recommend Audrey and Me. The customer service was outstanding. I made a mistake with my order and wanted to change it, they fixed it and refunded the difference within 15 minutes of me asking :)

The hand written note and little gift they included has just adorable. Oh and the liner fits my pram perfectly!

  • Verified customer

Wonderful experience

published

This is a beautiful little business, they were always polite and prompt with their correspondence. Their website is easy to navigate and their products are all lovely. I had a baby shower last weekend and was desperate for a gift. I let them know my predicament and they were lovely and helpful. My baby gift box was on its way the very next day and was a complete hit at the shower. Everything was beautifully handmade and there was a little note for the new mum. Would recommend.

Sarah K

Sarah KPerth, WA

  • 6 reviews
  • 6 likes

Disappointed

published

I am also disappointed with the poor service. Being fairly new to purchases online I accidentally processed my order for a pram liner twice meaning I would receive 2 of the same pattern. I sent several emails asking to change the pattern of my second liner rather than the hassle of trying for a refund. I have not received a response and have now received a confirmation email letting me know they have been shipped meaning I have paid a fair amount of money for 2 of the same thing! Very unhappy and have waited several weeks to receive these!

Shan

ShanBrisbane

  • 3 reviews
  • 7 likes
  • Verified customer

Really poor service

published
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BritM

BritMSydney

Really positive experience

published

OMG, I received an Audrey and Me pram liner from my mother in law for my baby shower and it was the most beautiful packaging I've ever seen. A beautifully crafted little bundle tied with string complete with a hand written note and everything!

The four star review is just because I didn't deal with the ordering process myself, but the product itself deserves 5 stars! :)

JRay90

JRay90Sydney

  • Verified customer

Beautiful fabrics run. I'm really happy

published

I bought a 3 pack of bandana bibs and I really liked them, nicely made and very cute. I also bought a pram liner for my city select and it fits perfectly so I'm very happy with that. They also sent me a gift for sending my photo into their facebook page. Overall I'm very happy and would recommend.

The website was pretty and easy to use, I had some questions about my fabric options and they wrote back to my email the same day. They were really helpful.

Thanks,
Jess

Linda

LindaShdney

  • 3 reviews
  • 8 likes

High quality product and great communication

published

I ordered a pram liner for my Baby Jogger Duo from audreyandme.com.au after a friend shared a competition on FB and I couldn't be happier. I bought the blue floral print by April Rhodes and the quality is excellent. The print was exactly as advertised. It arrived 3 days after I ordered it.

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Questions & Answers

Blue2016

Blue2016asked

I have an Audrey and Me playmat but haven't got the washing instructions. Does anyone have the washing instructions they wouldn't mind sharing?

2 answers
Gippy Girl
Gippy Girl

My pram liner arrived today - I'm assuming it would be a similar make to the play mats.
The card says:
Gentle machine wash (max 30 degrees). Do not tumble dry. Iron on low setting. While ironing trim, pull as you go to maintain shape.

Blue2016
Blue2016

Thank you! Very much appreciated

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