Bamboozle
- ✓ Verified company
41 reviews · Statistics
Reviews
I dont know why people say bamboo floor is durable.
We have bamboozle floor, it is very stressful because we are always worried about scratches. After we learned they happen so easily, we encourage all guests to take their shoes off. We put felt underneath everything and are constantly cautious. We wish we chose another type of bamboo floor as we recently went to a showroom and they all passed the key scratch test. life in our home would be so much more enjoyable. Next stop is a carpet store and putting them everywhere. Sigh :(
Disappointing
Expected a premium product for the premium price. The 'care products' include liquid nails and colour touch up, somehow I was expecting an enjo mop and some kind of liquid cleaning product but I guess it's for fixing holes. This will come in handy as it seems to dent and scratch easily.
The floor itself looks amazing, but it's for walking on, not looking at. The floorboards in quite a number of areas seem to be loose when stood upon. There's an after installation follow up from the manager to see if you are happy with the flooring, but are t
... Read moreold the floor is settling and to give it time. It seems to be getting worse rather than settling. I contacted them again to see if they will come and inspect but nothing as yet, will wait and see. Looks great, good service. Expensive, installation.
Beauty hides the devil within.
When the floor was laid we could not have been happier. We had prefinished boards installed in a new home before wall painting. The installing tradesman done a great job. We chose this floor for a couple of reason 1) the claims of scratch resistance and ease of replacement of damaged boards. 2) No dust. Within 3 months the surface started to crack in various places. Bamboozle accepted that the floor boards had failed but since there was so many they couldn't be replaced and would have to be sanded and refinished (bang goes the no dust theory an
... Read mored easy to replace claim) The result was terrible and we had damage to paintwork around the doors and the same beading was used rather than new stuff. We now have fibres, sand, spreadmarks and sanding drum marks in the floor. Bamboozle claimed I signed away my rights of recourse about these matters but could not provide any signed documents at the commision hearing. The resurface is now lifting and cracking around the contaminants in the surface but they have refused to acknowledge it. Just waiting to get the money together for another court case. They acknowledge their product is more expensive than others but claim they will follow through with all issues. This is not the case. they are just as bad as many others in this industry. People claim it's just a floor but believe you me, when you pay top dollar for a product you feel gutted when it looks no better (in fact worse) than a cheap click system from bunnings. Avoid Avoid Avoid! Great when first laid but now looks cheap and unprofessional. Expensive and shocking warranty service. Too much time spent in small claim courts.
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Hi Paul, Lee here from the family who own & run Bamboozle. I'd love to discuss your situation further with you personally if you'd like to make contact with the office.
Sometimes undulations in th
... Read moree concrete slab can leave hollow sounding spots in your floor, allowing some boards to creek when walked on. In such a case we would indeed need to allow your floor a few months to acclimatise completely before we can rectify and achieve the best result for you. The team are here to ensure you're satisfied with your investment, so you shouldn't have an issue inviting someone out to inspect for you – it's all part of the service.