See the Best Online Shops in 2022 as rated by Australians on ieatwords.com.au.
Reviewer Photos & Videos
DickoSouth West, WA
- 3 reviews
Great site
A one stop shop for just about anything with very good after sales backup, heaps of categories of items to look at purchase and at a very reasonable price. With different levels of VIP programs for members with coupons to save money
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JamiesonGreater Melbourne (Metropolitan), VIC
Doesn't come with the earth and stick cables!
Disappointed that it didn't come with the cables! it like buying a new car to fine out it doesn't come with wheels! So I had to spend more money to use this very disapointed
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Quick delivery and good product
Quick delivery, and good quality.
easy to install in their app, but, it did not work, failed to see camera in browser, did not find Username and password to see camera in browser.
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The reviewer stated that an incentive was offered for this review
Bad experience, not trustworthy.
Recently bought items which weren't as described in terms of specs. Discrepancy was blatently obvious even from the product box. Raised it with customer service, to only be offered a token refund which felt like a bargaining process. They weren't even interested in offering free returns. Despite gradually increasing the refund amount, they never took accountability for selling me an item that was basically misrepresented on their site. As mentioned by others, feedback was then moderated. I'll be going to the other competitor sites from now on as trust is gone.
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GrahamMacSouth East Queensland, QLD
- 33 reviews
Banggood list false specifications, send incorrect products. Dealing with customer service is not a fun merry go round.
Banggood - or as I now refer to them - Bangbad, listed 4Pcs SAMSUNG INR18650-35E 18650 Power Battery 3500mAh 20A High Drain Rechargeable Li-ion Battery however on looking up the Samsung specs, these are rated at discharge current: 8A with a maximum discharge current: 13A - so well below the 20A advertised. I'm still waiting on a response on this one.
The capacity test done as soon as received also fell short of the specification with only 2 of the 4 meeting the minimum specified capacity of 3350mAh and down in the 3200's.
I ordered 5 items almo...Read more
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lovely solar lights
very satisfied with this purchase,, have now got five of these lights set up in my native tree/fern garden, when night falls these look spectacular,, have now got local folk stopping to admire,,well done banggood,,
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- Verified customer
Not recived
My order 77600896 submitted 2022/12/03 is indicated as "in consegna" from Jan 10 2020 but is not yet been delivered. It is not possible to have any other information about the goods.
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JulieMid North Coast, NSW
- 2 reviews
Good service, good price, good products
Easy to use website, amazing range of items available at excellent prices, have always been happy with the service received. A problem with my last order was quickly, politely and generously resolved. Happy to recommend Banggood.
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Johnny FarrellSouth East Queensland, QLD
- 2 reviews
Good quality tool. Accurate and solidly made.
Good quality tool. Accurate and solidly made. Exactly what I was looking for - a quick and clean solution to make fast mitre cuts. Has been used plenty of times in the last few days since receiving it.
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PhillTSouth West, WA
Mixed results
The product quality is usually as good or better than you might expect for the price, sometimes much better, but the biggest downfall is the postage time.
Most times the postage time is reasonable, but every so often it is terrible.
For example, I am still waiting for delivery of one order made on 26th November 2022, and todays date is 26th January 2020. but generally 2-3 weeks gets you your package.
Because the price & quality is good enough for my purposes, I will continue to use Banggood.
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- Verified customer
Really Nice Plane. Easy to fly and durable.
I purchased several items and received all in perfect condition. My last order was late for delivery but the support team was quick to answer and offer solutions. Highly recommended.
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Danielle LarivéeSydney, NSW
- Verified customer
This is a fraude. Boots are not REAL LEATHER !!!
My order number 7890067 of december 29th/2019 was not as I expected. The description note sais (real leather) I received the boots and they are not real leather. So I consider that as a( Fraude ) Since I paid with my credit card I have 30 days for a complete refund. I will be more than glad to send them back.
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Beware of purchaseCentral Highlands and Goldfields, VIC
- Verified customer
Very disappointed
Order a RC body. Waited 5 weeks and when it got here the box looked like a accordion. Open it and the body was mangled, twisted and no good. SAD
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jhunt57South East Queensland, QLD
- 2 reviews
Excellent products from Banggood
I'm loving all the woodworking tools that I have bought from Banggood. Quality is excellent and delivery is usually fast. The site is easy to navigate and checkout is a breeze
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- Verified customer
Ioutdoor f2 phone won’t read SIM cards
Won’t work in Nova Scotia because won’t read cards. It looks nice but it does need to work. It’s been over a month and can’t get any help or support. I need to return it!
1 comment
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- Verified customer
low cost goods if you don't mind the wait.
items seem good quality and very low prices,shipping to USA about a month. so please do not be in a hurry if you order from here. if you have the time this is a good place to buy from.
1 comment
Banggood C.Banggood
Dear mach1,
Thank you for sending such a kind and enthusiastic comment.... Read more
We certainly appreciated hearing it. Your positive feedback allows us to know our efforts are appreciated and you are satisfied with our service. We feel deeply grateful when our customers take time out of their busy days to provide us with some open and honest feedback about our products and services. Once again, thank you for taking the time to let us know how you feel. We appreciate your feedback and truly want to make your shopping experience as pleasant as possible. If you have any questions, feel free to contact us: Personal Computer: http://www.banggood.com/Contact-Us_hi111. Mobile: https://m.banggood.com/contact_us.html. We look forward to continuing to serve you for years to come and we wish you a nice day. Best regards, Banggood TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Great range of quality products at a very reasonable price.
I love this site and the great range of quality products available and in general a good service.
I do have one complaint and that is recently I ordered a item and immediately realized that I had made an error with the size. I contacted Banggood on Live Chat and after a lengthy conversation with the agent he assured me that he had changed the size to the revised size requested by me as the ordered had not been processed. As I had only just placed the order and it had not been processed/ dispatched I waited for details to come through by email....Read more
1 comment
Banggood C.Banggood
Dear Paddy,
Thank you for sending such a kind and enthusiastic comment.... Read more
We certainly appreciated hearing it. Your positive feedback allows us to know our efforts are appreciated and you are satisfied with our service. We feel deeply grateful when our customers take time out of their busy days to provide us with some open and honest feedback about our products and services. Once again, thank you for taking the time to let us know how you feel. We appreciate your feedback and truly want to make your shopping experience as pleasant as possible. If you have any questions, feel free to contact us: Personal Computer: http://www.banggood.com/Contact-Us_hi111. Mobile: https://m.banggood.com/contact_us.html. We look forward to continuing to serve you for years to come and we wish you a nice day. Best regards, Banggood TeamSimilar opinion? Write a review on ieatwords.com.au!
ShantiGreater Melbourne (Metropolitan), VIC
- Verified customer
At first sight it “LOOKS” good
I thought it was great “at first” but I’d never buy anything through this company again.
I purchased 3 ladies tops / shirts, I selected the same size for each, way bigger than usual, 2 fit me “just” ok but 3rd top was way too small to wear. Trying to return the unsuitable item was too difficult as I was questioned about the unsuitability even after giving a thorough description, it was obvious the RETURN process was going to be difficult + I’d have to pay postage for the return...I’ll donate to charity instead.
The sales prices “look” good but in reality the original price is extreme for the actual quality of the article of clothing...I was sucked in by thinking it was a great deal but in fact it wasn’t.
NEVER AGAIN!
1 comment
Banggood C.Banggood
Dear Shanti,
Thank you for choosing Banggood and sorry for any inconvenience caused.... Read more
For the product problem, here is the warranty of Banggood:https://www.banggood.com/Guarantees-and-Return-policy_hl103_at1168, hope it could help you. We also hope you could contact us with the links below. Sizing issues In the apparel industry, there are slight size differences between brands and manufacturers. It is important you check the size chart and size conversion chart on the product before ordering. If we have shipped you the wrong size by mistake, we will either refund you in full or send you an item with an alternative size (if applicable). If you chose the wrong size, Banggood will offer an exchange or refund for you, but please note that shipping costs to return the items are at your expense. You must contact us to arrange a refund. Returned items without Return Merchandise Authorization (RMA) will not be accepted. If you have any problem with our solution, we recommend you contact us with the links below. We take the security of your personal information very seriously. Therefore, for the product problem, we suggest that you could contact us via these links: Personal Computer: http://www.banggood.com/Contact-Us_hi111 Mobile: https://m.banggood.com/contact_us.html We will work on answering your questions as soon as possible and be ready to help you at any time. Best regards, Banggood TeamSimilar opinion? Write a review on ieatwords.com.au!
705jasSydney, NSW
Good range of products
Good range and normally good quality gear for the price. Delivery times on par or better than similar sites. Paypal an advantage too! Find myself using them more often than others.
1 comment
Banggood C.Banggood
Dear 705jas,
Thank you for sending such a kind and enthusiastic comment.... Read more
We certainly appreciated hearing it. Your positive feedback allows us to know our efforts are appreciated and you are satisfied with our service. We feel deeply grateful when our customers take time out of their busy days to provide us with some open and honest feedback about our products and services. Once again, thank you for taking the time to let us know how you feel. We appreciate your feedback and truly want to make your shopping experience as pleasant as possible. If you have any questions, feel free to contact us: Personal Computer: http://www.banggood.com/Contact-Us_hi111. Mobile: https://m.banggood.com/contact_us.html. We look forward to continuing to serve you for years to come and we wish you a nice day. Best regards, Banggood TeamSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Took 7 weeks to arrive
Took 7 weeks to arrive. I could of walked quicker. Product looks good but yet to try it out. But i can't post a review with less than 30 words. So i am filling ing.
1 comment
Banggood C.Banggood
Dear Chris,
We are glad to hear you have received the product.... Read more
Please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country. If you product has any problem, we recommend you contact us with the links below. We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links: Personal Computer: http://www.banggood.com/Contact-Us_hi111 Mobile: https://m.banggood.com/contact_us.html We will work on answering your questions as soon as possible and be ready to help you at any time. Best regards, Banggood TeamSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Ken A.asked
I ordered a pair of Banggood shoes on line on 15 January 2020. I have the order number. when will I receive them and what is the tracking number?
No answers
Billyasked
one of the LED lights that i received is got a default, how do i return it for exchange?
1 answer
Try contacting them through their website. They have a special complaints section in there that helps. Reckon the odds are they will just replace it without a return. In the form, they ask for a photo, complete everything they ask and I don't think you will have a problem. Best of luck.
Luiz Claudioasked
Hello everyone,
I received the order No 76762734, but the watch doesn't work.
I turn on the watch, but its freezer. I don't know what going on, but I need your support to fix it?
Please, let me know what will be necessary for it works well.
Luiz Claudio Farias
[email removed]
No answers
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Banggood C.Banggood
Dear Kathy,
Thank you for choosing Banggood and sorry for any inconvenience caused.... Read more
For the product problem, here is the warranty of Banggood: https://www.banggood.com/Guarantees-and-Return-policy_hl103_at1168, hope it could help you. We also hope you could contact us with the links below. If your item has an issue, please contact us Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number). 2. Tell us what steps you have already taken to resolve the issue. 3. Provide the item code indicated on the outer packaging. 4. Send a clear photo or video showing the defect(s); these should be taken under good lighting. We take the security of your personal information very seriously. Therefore, for the product problem, we suggest that you could contact us via these links: Personal Computer: http://www.banggood.com/Contact-Us_hi111 Mobile: https://m.banggood.com/contact_us.html We will work on answering your questions as soon as possible and be ready to help you at any time. Best regards, Banggood Team