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Very UnhappyWide Bay-Burnett, QLD
Deceptive advertising
Bought a BLASTFX 3200psi HIGH PRESSURE WATER CLEANER. This item was advertised as being capable of 3200psi when in fact it only has a working pressure of 2000ps which is insufficient for my requirementsi. Unfortunately you only discover its 2000psi working pressure after opening the sealed shipping box, when of course its too late, the money has been paid. I emailed Bargains Online the day I received the product requesting a refund on the grounds that the product was incapable of working at 3200psi. Bargaing Online have ignored my email. T...Read more
his water blaster was ordered through Dick Smith.com as a third party retailer. Dick Smith .com are uncontactable. I will never again buy anything either of these companies are involved with and at every opportunity tell others what I think of them.Similar opinion? Write a review on ieatwords.com.au!
Great product & Superb customers support
Great Treadmill and Superb customers support, Jay is very accommodating and sorted everything when I’m having issue with delivery. Would definitely recommend to my friend and planning to buy one more.
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Not applicableSouth East Queensland, QLD
What a Waste of Time
I Purchased a Honda powered multi head gardening tool
The Trimmer head works well
The Chainsaw head oil bottle had a hole in it and I had to wait for a replacement head to be sent and this too works OK.
I have not used the Blades as of yet and don't think I will as when I recently used (for the first time outside of warranty) the auto feed bump head one of the eyelets flew out and the head fell apart makes me doubt the fastnes on the product.
Tried to purchase another eyelet they will only sell me a new head so a ten cent item is going to cos...Read more
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TO TRUSTING
- 2 reviews
- Verified customer
Soon As You Have A Warranty Issue, They Drag It Out
Bought hover board "Faulty out of box, I asked for money back several times, they insisted they would fix it, they dragged it on for weeks 25-12-18 to 5-2-19 when it arrived back had same issue couldn't charge it up. Again demanded as an australian company they must supply me with new unit or money back as it was faulty from new, they want to start the process again, give it to consumer affairs!
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SuzanneDon't use facebook
- 2 reviews
Do not buy from bargains online
Purchased a mig welder from Bargains Online. Product took 11 days to arrive, box was crumpled in one corner and the poly styrene inside the box was smashed. Once unpackaged the welder casing proved to be badly damaged and bent and the cables were covered in a sticky substance. Emailed Bargains Online and received very poor, disinterested and often rude customer service from their consultant John who refused all reasonable suggestions for resolution and resorted to insults when met with resistance to his suggestion to "just turn it on and use it...Read more
," eventually an arrangement was made for the product to be returned for replacement. Told to expect pickup by courier on the Friday, waited home all day without the courier arriving. Courier finally arrived on the following Tuesday with a docket stating that pickup had always been arranged for Tuesday. Replacement arrived in worse condition, dented, scratched, covered in a sticky substance AND with a broken control knob. Completely unusable. Email sent with a request to be contacted by a manager for resolution. Awaiting response.Similar opinion? Write a review on ieatwords.com.au!
C J.Sydney, NSW
- 15 reviews
- 5 likes
Great customer service but false advertising
Bought 2 mattresses from them
Pros: great customer service, fast delivery
Cons: not as described; only 5cm foam top insteal of 10cm, regular foam insteal of memory foam.
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KatieSydney
- Verified customer
Don’t buy from bargains online
I bought a treadmill, arrived late and missing parts to assemble. Spoke to customer service and they organised to send the missing parts. Took 2 weeks to receive, they literally sent me a couple of bolts. I was still not able to assemble. After another week I received all parts. Manual was not helpful at all. After finally assembling the treadmill the digital display board does not work. I was able to turn on and off but not able to adjust speed, change program etc. I contacted online bargains and they did not respond. eBay finally refunded my money but now I’m stuck with a treadmill that doesn’t work!!!! Worst customer service, horrible product and disgusting company!!!
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TeresaAdelaide
Love this product
Enjoyed browsing for the clock and the different styles available.
Brilliant customer service: sorted out a small issue promptly.
Would recommend this company and their service to family and friends.
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benbor
- 2 reviews
Very nice people.
Product as described, delivered promptly. I am very happy and would recommend dealing with these people to anyone I know.
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HughMetcalfe
- 2 reviews
- Verified customer
Bigger dogs than my Kelpies
Purchased two dog cages from bargains online through catch of the day and paid for it to be delivered to my address. It was dispatched In one day which I thought was sweet. Anyway 1 week went by and I call them to see where it is, thinking that a package from sydney to Bendigo (Victoria) probably should take a week. The package was sent to Bendigo 2 days after dispatching, then from Bendigo to Melbourne where it sat for over a week before I contacted them and was told they do not deliver to my area and that it was not worth their time or money ...Read more
to send it to me. I ended up making them send it back to bendigo then driving over an hour to pick it up. Now both parties are refusing to refund delivery fee. Do not use terrible service, rude staff, not sure how they are still in business.Similar opinion? Write a review on ieatwords.com.au!
Exercise bike
It's taking a month, to send a part for the bike that came off within 2 weeks of purchase. As long as they get there money there happy, but to help out or asking for refund they don't want to hear about it
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Product cheap rubbish
The purchase was fine. Received the product did not look like the picture. Tried to return and got very little help and only a rude response. Will never buy from this company again.
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They do NOT deliver Australia wide
They say they deliver Australia wide but blame their chosen courier for not being able to deliver outside of metro areas.
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AshBethania
- 3 reviews
photo required
Bought treadmill on line ebay
arrived goodtime
Had two small broken plastic covers 20 pieces instead of two.
covers over springs
rang about replacements. Said send photo.
I am over 80 years old, not good with computer skills to send photo.
so told them where to go.
Have not used yet. Can not comment on performance
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luvnatNewcastle
- 2 reviews
- 2 likes
Should have bought this years ago!
Purchased online Ebay.Great mattress topper.Very comfortable and supportive.I think they are a great product and can rejuvenate your mattress. Fast delivery very smooth purchase.
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kim pnarre warren
Queen size mattress,medium firmness
l purchased my mattress recently, l was worried how cheap it was and when it came in a box vac sealed, once it fully
opened and got it on my bed, l was in total shock of how great it is, l have a severely injured back, this mattress is so good, l just couldn,t afford to go to other companies that cost a small fortune, so to get such a fantastic mattress at a super fantastic price, l was amazed, others l know went to bedding shops and payed thousands, money l don,t have, my mattress is just as great as their expensive ones, maybe even better. l...Read more
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RRRMaroochydore
I’d give negative stars if I could
I bought a self propelled lawn mower on their webpage but redirects you to an abay account, and it was a lemon of a machine. For a pain-stakingly long and arduous 12 months of back and forth with the same warranty guy (and getting nowhere) even with photos and video to back up the machines issues and finally getting the department of fair trading involved, this NIGHTMARE finally did get resolved.
For months the machine was taken back and fourth, at my expense for petrol, to their only mechanic in Qld (Morayfield) where it could be there from o...Read more
ne to four weeks at a time. Rather than replacing the machine early in the piece (it would have been more cost effective for the company too), they kept on getting the mechanic to do what he could, but the machine being a true lemon, kept on having serious issues. The excessive rattling and vibrations from the lawn mower just shook everything that wasn’t bolted then welded down, off. The vibrations would splutter petrol everywhere. The spark plug was melted onto the exhaust, the oil barrel had simply fallen out, the engine smoked more than a chimney and the metal brackets holding everything together under the hood were snapped or breaking and the hood was barely attached. The noise it made exceeded the decibels deemed safe. When I got the department of fair trading involved, and honestly I had to, we had come to an agreement, unfair on my part but it was either that or take them to court - which was not worth it financially. As agreed, I took the mower back to the mechanics where AGAIN it was to be ‘fixed’ and couriered back to me. I heard nothing from the mechanic nor bargains online for 5 weeks. I call the mechanic who tells me he hasn’t got the mower and hasn’t had it for weeks and that bargains online was going to replace it for me. This was news to me and the mechanic was quite shocked that I had not been informed. I then call the same warranty guy I’ve been dealing with, he tells me he sent an email (I never received one) but confirmed over the phone, that they were sending me a new model lawn mower. My experience with bargains online was a pain in the head, draining waste of time, money and energy. Whatever you’re thinking of buying from them, spend that little bit extra on a better trusted known brand and seller, who has excellent customer service skills and product warranty. I will never, ever purchase anything from them again and I will advise anyone who will listen not to do so as well. If you do purchase anything from them, keep an email paper trail of everything. I did, because if I had dealt with this only over the phone, I’d still have the lemon and a god-awful headache.Similar opinion? Write a review on ieatwords.com.au!
Johnmelbourne
Blackeagle pressure washer
Purchased online. Blackeagle petrol pressure washer. Used in 6 times in 18 mths then discovered all oil leaked out Fake 15 hp rating. Fake Honda engine. No spares. No aftrrsales service. Get told to buy another.
Buyer beware. They sell cheap Chinese rubbish and lack aftersales service. Same ad scammers only they are in Sydney.
BEWARE ***** BEWARE ******
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your crap product has hurt my dog
i bought a playpen online that was late coming and only half the package to begin with
nobody was helpful as to where my package was
the wire has sharp ends due to being cheap material and poor effort of manufacturing one of those sharp ends has pierced through my pups entire lip and caused an infection when messaged to sort this out i got no reply
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Ordered on the 5th of October, item still hasn’t turned up.
I ordered on the 5th of October for a birthday present for a friend and it’s now the 2nd of November and it still hasn’t turned up and not responding to my emails. Very disappointed!
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