Amazing customer service
Ordered a battery, quick delivery. Packaging was thorough and ensured safety.
Customer service very prompt and went extra lengths to ensure queries resolved. Extremely polite and professional.
Would return again. Very pleased.
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Woe
- 3 reviews
Excellent customer service - very efficient
From the first contact the customer service was exceptional, advising product advice to delivery. Product arrived within two days and working well. plus the price was very competitive
I will be a repeat customer for future purchases
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JessicaSouth East Queensland, QLD
- 2 reviews
Very good
I needed a cable urgently. They had a good price and it arrived in 2 working days to metro Brisbane using their express post service. Product was exactly as described.
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Most polite, efficient and helpful people.
Easy to navigate. I only wanted batteries. I have receive them in exceptionally quick time. I have yet to try the product. However, if the excellent service is anything to go by they would be perfect. I could not speak more highly of my experience with the Battery Expert. Thank you
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MacaSydney, NSW
Terrible Battery and Terrible Service
I purchased a battery for my 4 year old Garmin, the replacement had less capacity than the old batterit it replaced, stamped at 1000mAh, is not even 50% that capacity, asked for warranty replacement and Battery Expert made the process as difficult as possible. Next notice is to Fair Trading NSW, this company needs to be banned from trading.
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JonGreater Melbourne (Outer), VIC
Outstanding customer service. Quick reply to emails and fast delivery. Wish everyone ran their business like this.
Easy to deal with. Very happy customer. Website was easy to navigate. Delivery was fast. They are quick to fix problems also. I will be back. Super happy customer. Thank you.
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Double R
- 2 reviews
Excellent backup and warranty service.
Very prompt and obliging service with a "dead battery". Upon contact the battery was replaced promptly and courteously. Battery was supplied some months ago but replaced without question. Thank you once again.
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Darryl H.
- 2 reviews
Excellent Communication
I had a problem with a phone battery provided got excellent advice and a replacement product quickly. I Would recommend for good service and excellent communication through quick response email
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FishJetskiSouth East Queensland, QLD
- 3 reviews
Dishonest about product, had to get Paypal to force refund. Took 6 weeks.
While I understand sometimes errors are made in items provided online, the after sales service was arrogant, dishonest and painful. Lucky we paid with Paypal who helped us get our money back.
- Boot liner was listed for Tiguan Allspace (7 seater), but when arrived (poorly packaged) was for the base Tiguan (5 seater) which is 20cm shorter.
- Tried to convince me the item was correct. After 3 emails with photos etc they admitted it was wrong but for a different All-space. This was not true as the item was the wrong length AND the badge on the li...Read more
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wyzxetSydney, NSW
Fast over Christmas holidays
Replaced JBL xtreme battery. Didnt think it would come that quick with all the public holidays and being the busy season, but it did. Customer service was great and helped me out.
Thanks heaps!
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Ian from AlbanyGreat Southern, WA
- 2 reviews
No delays over Christmas
Replacing a near dead mobile phone battery just before Christmas was a challenge but not through the "Battery Expert".
Thank you, extremely prompt service and arrived on New Year Eve.....
Fantastic service and attention to detail.
Ian King
Torbay, Western Australia
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Delivery was a bit slow but customer service is very good!
Delivery was a bit slow took a couple more days than expected but it's Christmas season so it is understandable, but customer service is very good! Email was replied responsively and patiently. All in all a satisfactory experience.
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BatteryExpert REAL SERVICE on line.
Great on-line customer service before and after purchase, aimed at service rather than selling most expensive item. Best price. Swift delivery in good condition. Good product and great follow-up service.
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CharlesAdelaide
- 2 reviews
They understand Batteries
I had an issue with my replacement battery; the customer service was excellent and with their assistance (and patience) my issue was resolved.
I was just a 'visitor' to the site, and I am now a signed-up customer.
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GarySouth East Queensland, QLD
- Verified customer
Terrible Service!!
I have ordered the battery for my Samsung Note 5 on 23rd Nov. 2 weeks have passed and battery is still not received. I am disappointed with the kind of service.
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JohnNorth-West & West coast, TAS
Excellent and fast service. John. 3 December 2022
Very easy to find what i was looking for.Battery for a Toshiba laptop.
All communication was very quick and efficient.
Quick response in mailing part which i received within two days of ordering.
Definately recommend this online seller.
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GregMetropolitan Adelaide, SA
Great service
Needed a battery for a digital camera no longer made. Was very easily able to identify correct battery.
Item arrived with damage to packaging by post service. The item was well protected and worked well
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Denis MarshallHunter Region, NSW
- 3 reviews
Great Seller.
I bought a new battery for my camera off this onlineseller last week, & can highly recommend them as their service & contact via emails was impeccable...As my camera is now discontinued, this was about the only seller I could find that still stocked my battery type.....So Happy.....
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GregoryGreater Melbourne (Metropolitan), VIC
Exactly as described, easy to find on the website and works perfectly!
This charger works just as described and was very easy to find on the website - it was half the price of an HP branded charger so that was an added bonus! Great service and follow up!
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Angry Rod
- 3 reviews
- 4 likes
Great service
Quick prompt supply of my new Bose Bluetooth speaker charger, 3 days from order to receipt. Prompt response to a product enquiry that l had but after confirming that the charger was correct for the speaker, I was listening to my tunes again. Very happy with Battery Expert.
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Questions & Answers
Christopherasked
I am looking to buy an electric outboard motor for my 13 foot timber dinghy, can you recommend both a quality engine and battery manufacturer
1 answer
No Christopher, I can't answer your question except to say that their service was excellent. What I would do is look at the battery model, search for it on their website, if not found then email them, they may order it in or tell you where to go.
JA E.asked
Have sent several emails, all have came back. Can't find a phone number. Have ordered a battery over a week age and has not arrived. Are they a scam?
Sukhmanjit singhasked
I order headphones cover and I pay $11 but I didn't got any delivery detail
No answers
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