??!

Reviews

(145)
(15)
(0)
(2)
(19)
  • Product Quality
    4.6 (43)
  • Return Claim MadeYes (8) · No (49)
  • Shipping
    4.5 (35)
  • Warranty Claim MadeYes (3) · No (54)

Amazing customer service

published

Ordered a battery, quick delivery. Packaging was thorough and ensured safety.

Customer service very prompt and went extra lengths to ensure queries resolved. Extremely polite and professional.

Would return again. Very pleased.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedOnePlus 3
See all answers
Woe

Woe

  • 3 reviews

Excellent customer service - very efficient

published

From the first contact the customer service was exceptional, advising product advice to delivery. Product arrived within two days and working well. plus the price was very competitive

I will be a repeat customer for future purchases

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Jessica

JessicaSouth East Queensland, QLD

  • 2 reviews

Very good

published

I needed a cable urgently. They had a good price and it arrived in 2 working days to metro Brisbane using their express post service. Product was exactly as described.



Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Online Shops

Find out how Battery Expert compares to other Online Shops

Know better, choose better.

Compare all

Most polite, efficient and helpful people.

published

Easy to navigate. I only wanted batteries. I have receive them in exceptionally quick time. I have yet to try the product. However, if the excellent service is anything to go by they would be perfect. I could not speak more highly of my experience with the Battery Expert. Thank you

Product Quality
Return Claim MadeNo
Product PurchasedActiv Energy Alkaline Batteries
Maca

MacaSydney, NSW

Terrible Battery and Terrible Service

published

I purchased a battery for my 4 year old Garmin, the replacement had less capacity than the old batterit it replaced, stamped at 1000mAh, is not even 50% that capacity, asked for warranty replacement and Battery Expert made the process as difficult as possible. Next notice is to Fair Trading NSW, this company needs to be banned from trading.

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Purchased1000 mAh battery
See all answers
Jon

JonGreater Melbourne (Outer), VIC

Outstanding customer service. Quick reply to emails and fast delivery. Wish everyone ran their business like this.

published

Easy to deal with. Very happy customer. Website was easy to navigate. Delivery was fast. They are quick to fix problems also. I will be back. Super happy customer. Thank you.

Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedHP 1000
See all answers
Double R

Double R

  • 2 reviews

Excellent backup and warranty service.

published

Very prompt and obliging service with a "dead battery". Upon contact the battery was replaced promptly and courteously. Battery was supplied some months ago but replaced without question. Thank you once again.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
See all answers
Darryl H.

Darryl H.

  • 2 reviews

Excellent Communication

published

I had a problem with a phone battery provided got excellent advice and a replacement product quickly. I Would recommend for good service and excellent communication through quick response email

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
FishJetski

FishJetskiSouth East Queensland, QLD

  • 3 reviews

Dishonest about product, had to get Paypal to force refund. Took 6 weeks.

published
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Online Shops

Find out how Battery Expert compares to other Online Shops

Know better, choose better.

Compare all
wyzxet

wyzxetSydney, NSW

Fast over Christmas holidays

published

Replaced JBL xtreme battery. Didnt think it would come that quick with all the public holidays and being the busy season, but it did. Customer service was great and helped me out.
Thanks heaps!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Ian from Albany

Ian from AlbanyGreat Southern, WA

  • 2 reviews

No delays over Christmas

published

Replacing a near dead mobile phone battery just before Christmas was a challenge but not through the "Battery Expert".
Thank you, extremely prompt service and arrived on New Year Eve.....
Fantastic service and attention to detail.

Ian King
Torbay, Western Australia

Return Claim MadeNo
Warranty Claim MadeNo

Delivery was a bit slow but customer service is very good!

published

Delivery was a bit slow took a couple more days than expected but it's Christmas season so it is understandable, but customer service is very good! Email was replied responsively and patiently. All in all a satisfactory experience.

Return Claim MadeNo
Warranty Claim MadeNo

BatteryExpert REAL SERVICE on line.

published

Great on-line customer service before and after purchase, aimed at service rather than selling most expensive item. Best price. Swift delivery in good condition. Good product and great follow-up service.

Return Claim MadeNo
Charles

CharlesAdelaide

  • 2 reviews

They understand Batteries

published

I had an issue with my replacement battery; the customer service was excellent and with their assistance (and patience) my issue was resolved.
I was just a 'visitor' to the site, and I am now a signed-up customer.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedBattery replacement for Neato Botvac
See all answers
Gary

GarySouth East Queensland, QLD

  • Verified customer

Terrible Service!!

published

I have ordered the battery for my Samsung Note 5 on 23rd Nov. 2 weeks have passed and battery is still not received. I am disappointed with the kind of service.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Online Shops

Find out how Battery Expert compares to other Online Shops

Know better, choose better.

Compare all
John

JohnNorth-West & West coast, TAS

Excellent and fast service. John. 3 December 2022

published

Very easy to find what i was looking for.Battery for a Toshiba laptop.
All communication was very quick and efficient.
Quick response in mailing part which i received within two days of ordering.
Definately recommend this online seller.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedlaptop battery
See all answers
Greg

GregMetropolitan Adelaide, SA

Great service

published

Needed a battery for a digital camera no longer made. Was very easily able to identify correct battery.
Item arrived with damage to packaging by post service. The item was well protected and worked well

Return Claim MadeNo
Warranty Claim MadeNo
Denis Marshall

Denis MarshallHunter Region, NSW

  • 3 reviews

Great Seller.

published

I bought a new battery for my camera off this onlineseller last week, & can highly recommend them as their service & contact via emails was impeccable...As my camera is now discontinued, this was about the only seller I could find that still stocked my battery type.....So Happy.....

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Gregory

GregoryGreater Melbourne (Metropolitan), VIC

Exactly as described, easy to find on the website and works perfectly!

published

This charger works just as described and was very easy to find on the website - it was half the price of an HP branded charger so that was an added bonus! Great service and follow up!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Angry Rod

Angry Rod

  • 3 reviews
  • 4 likes

Great service

published

Quick prompt supply of my new Bose Bluetooth speaker charger, 3 days from order to receipt. Prompt response to a product enquiry that l had but after confirming that the charger was correct for the speaker, I was listening to my tunes again. Very happy with Battery Expert.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Page 1 of 10

Questions & Answers

Christopher

Christopherasked

I am looking to buy an electric outboard motor for my 13 foot timber dinghy, can you recommend both a quality engine and battery manufacturer

1 answer
Steve
Steve

No Christopher, I can't answer your question except to say that their service was excellent. What I would do is look at the battery model, search for it on their website, if not found then email them, they may order it in or tell you where to go.

JA E.

JA E.asked

Have sent several emails, all have came back. Can't find a phone number. Have ordered a battery over a week age and has not arrived. Are they a scam?

2 answers
baloo
baloo

Not a scam in my opinion. Goods arrived promptly. Majority of reviews in the positive.

JA E.
JA E.

Then how come they have taken my money and I'm still waiting after 8 days!!!! Why don't they have a phone number like any normal business?????

Sukhmanjit singh

Sukhmanjit singhasked

I order headphones cover and I pay $11 but I didn't got any delivery detail

No answers

Get an answer from our members

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.