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DeeBRISBANE
- 4 reviews
- 9 likes
Lightweight, easy to use double pram BUT defective strap makes it unusable.
This stroller looked good on arrival. It is not a heavy pram (eg Donkey duo) but for a light weight, easy to use and fold stroller this inexpensive pram seemed like it would do the trick. It is definitely lighter and easier to use that alternatives on the market. It fits in small cars easily and is smaller on folding than my bugaboo cameleon. It does feel a little on the cheap side and baskets are hard to use but it is perfectly serviceable for quick trips or travel and i thought i'd stumbled on a winner.
Unfortunately the stitching on one of...Read more
the clasps came apart in less than one week of use. This meant that side could not be used (thank goodness it didn't happen while a baby was in it!). Due to the fact that the strap is sewn directly into the pram itself it is not possible to replace the straps. Amazon (where i purchased) does have a return policy but the cost of shipping the pram back to get a new one is 1/4 of the price of the pram which seems crazy. As I did not want to be out of pocket $60 plus for a manufacturing fault. I contacted the company and requested they replace the pram or cover the costs of the shipping to amazon. I was met with a polite but firm decline with a referral to amazon. It's a shame because it looked so promising on arrival. Given the issue with the strap and the additional costs associated i can't recommend this stroller as i would have when it arrived. If you buy one definitely do it somewhere that you can return it in person for replacement when things go wrong.1 comment
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Briony D.Childcare
Hi Dee, our customer service department will be in contact with you. We have reviewed your whole correspondence via email, we should be able to replace the whole seat for you.