??!

Reviews

2.1

50 reviews
5
(2)
4
(9)
3
(5)
2
(12)
1
(22)
Previous
Next
Geo

GeoSydney, NSW

  • 3 reviews
  • Verified purchase

Hardly used now not working

published

Bought two units, one for me and one for nephew. One unit hardly used, approx 25 times. Upgraded storage to 256GB. The charger was faulty, followed by the battery. Now the unit won't charge or turn on. Cannot get in touch with Kogan, cannot find replacement batteries. May as well have thrown out the $560.

Kogan contacted me. Hopefully they can resolve the issue. I’ll update this when done.

Purchased in January 2021 at Kogan.com for $485.99.

2 comments
Kogan
Ross x.Kogan
Geo
Geo

Thanks. I’ve have been contacted by email. Appreciate the assistance. I’ll update this review after the outcome.

Alexa

AlexaSouth East Queensland, QLD

Do. Not. Waste. Your. Money.

published

I thought it was just my Kogan Atlas Go that was glitching, constantly going into lock mode for no reason, slow as hell (I haven't even put anything on it yet).. But then I read the reviews and they are all the same. I read reviews before I bought it but I think they had their fake reviews clouding the ratings at the time. This cheap plastic machine is such a waste of time and money. Their only response is "sorry you are not satisfied." That is absolutely terrible customer service. I will never buy a thing from Kogan again. Ever.

Purchased in October 2021 at Kogan.com for $550.00.

1 comment
Kogan
Ross x.Kogan
AnonyMouse

AnonyMouse

  • 2 reviews

Kogan or windows problem?

published

No matter what I do, even stock windows, there is not enough space to perform windows updates, even with 128gb external storage. Not worth the trouble. Why have a PC when you can't install or download anything?

Purchased at Kogan.com.

1 comment
Kogan
Ross x.Kogan
Laptops

Find out how Kogan Atlas 2-in-1 Touchscreen Notebook compares to other Laptops

Know better, choose better.

Compare all

Very not happy or impressed

published

Purchased this 8 weeks ago, screen has major issues, bugs out, changes view and volume on its own. Reported to help centre, sent it back at my own expense, without for 3 weeks, got it back yesterday, still has exactly the same issue as before. Very not happy or impressed

Purchased in October 2021 at Kogan.com for $520.00.

2 comments
Kogan
Ross x.Kogan
Lisa
Lisa

Um...I'm scared now...

published

Sorry, but after reading these comments I am scared to get it. I had ordered it a couple of days ago (I live in Auckland, NZ so it would probably take a while to get here from Aussie) and literally just read the reviews now... I am scared, to say the least. Is it really that bad cuz I had cheap phones and the awful Everis laptops cut out of me after like a week or so... So, it is really worth it because I can't go back now... Most people are saying that it is bad but others good and it is confusing me- I am pretty sure those positive reviewers got paid to say that so bad comments are more reliable. Help?

Purchased in November 2021 at Dick Smith for $239.99.

Sam

SamSydney

  • 9 reviews
  • Verified purchase

Thief!! Burglar!! Looter!!

published

Purchased in November 2021.

1 comment
Kogan
Ross x.Kogan
Ellie D

Ellie DGreater Melbourne (Outer), VIC

  • 6 reviews
  • Verified purchase

Great value for money!!

published

Purchased in October 2021 at Kogan.com for $489.00.

Paul F

Paul FSouth East Queensland, QLD

  • 3 reviews

Kogan Atlas 2-in-1 is on inoperable

published

Unit went to sleep but won't wake up. The on light is on, but the unit can't be switched off or operate. When the charger is applied, it does not register as charging. It's dead!

Purchased in July 2021 at Kogan for $239.00.

1 comment
Kogan
Ross x.Kogan
Rhys

RhysSydney, NSW

  • 4 reviews

Poor quality and experience

published

Purchased this on 28/7. The notebook was a dud--wouldn't even start properly just a black screen after switching it on, charged and rebooted based on the instruction. Finally today 26/8 received the replacement and switched it on after charging it--it was still not functioning!! The screen just stopped at "kogan". Totally wasted my time. Poor quality, poor experience and poor QA--doubt there is any quality control. Avoid!!!

Purchased in July 2021 at Kogan.com for $240.00.

2 comments
Kogan
Ross x.Kogan
Rhys
Rhys

Thanks for responding. Kogan already had the chance to fix it but failed. Please take it back and refund the entire charge.

Laptops

Find out how Kogan Atlas 2-in-1 Touchscreen Notebook compares to other Laptops

Know better, choose better.

Compare all
James M.

James M.Greater Melbourne (Inner), VIC

  • 2 reviews

Good Computer, Value for money

published

Bought a Kogan atlas PC recently, for the price it's a decent computer, will do all your everyday stuff quite easily, it a tablet and PC in one, the next similar option is twice the price and more.

Purchased in June 2021 at Kogan.com for $289.00.

Garry

Garry

  • 2 reviews
  • 1 like

No after sales service extended warranty a waste of money

published

touch screen not working, nothing from Kogan to fix the problem tried ringing and emails no answer I have advised a lot my customers never to buy from Kogan. com

Purchased in June 2021 at Kogan.com for $499.00.

1 comment
Kogan
Ross x.Kogan
Adam Burde

Adam BurdePerth, WA

  • 3 reviews
  • 1 like
  • Verified purchase

Cheap and reliable

published

Honestly from all the bad reviews I'd thought I'd stay away from this, but I needed a small laptop for my studying and an iPad for just relaxing and reading or watching some Netflix in bed, and with this I kid you not, I actually found myself enjoying it. It's small, so if you are used to big computers you'll have to get used to typing on a small one, but I really like being able to take it to class and do my work, but just a warning that the camera isn't obviously great quality and is a little grainy. Otherwise? I enjoy it.

Purchased in April 2021 at Kogan.com.

Wearenotamused

WearenotamusedNew Zealand

  • 6 reviews
  • 3 likes

Love it!

published

Have been using this for a some time now and is real handy to have. Small, compact and suitable for me anyway. I also love the separate if you want tablet/screen you can separate. Use it alot for a back up computer when my main computer decides to play up/backing updating. I have no problems with it, and to extend my memory I use USB's which help. Real compact and able to stash it in my bag.

Purchased in March 2021 at Kogan.com.

sparkles

sparklesSydney, NSW

Turned on about 3 time and then nothing!

published

I just bought this notebook and I have managed to turn it on initially and then had trouble since then! Subsequently I have managed to turn it on twice but then been a lot of problems in between. It can't be that hard to turn on.

It's a joke that Kogan does not have a contact centre to provide support - the only way is via email and the responses the call centre gives is a joke! I have tried to trouble shoot as per their guidelines but nothing works. The notebook has serious issues! In addition, I am still waiting for a response as I am past trying to solve it and want a refund!

Do not buy, especially when kogan cannot provide you with phone technical support nor bothers to answers your questions!

Purchased in May 2021 at Kogan.com for $499.00.

1 comment
Kogan
Ross x.Kogan
Kola

KolaGreater Melbourne (Metropolitan), VIC

  • 9 reviews
  • Verified purchase

Think before you buy

published

Not worth the price. I bought this from kogan online.
stylus pen stopped working in 6months.
performance of the 2 in 1 is much low for the specs. Quality of the material/make is not up to the mark. I should have spent few extra bucks and gone for Samsung or Surface tablet.

Purchased in May 2021 at Kogan.com for $329.00.

1 comment
Kogan
Ross x.Kogan
Laptops

Find out how Kogan Atlas 2-in-1 Touchscreen Notebook compares to other Laptops

Know better, choose better.

Compare all

Don't buy

published

This lap top stores next to nothing. I have my outlook on there and it can't manage to open 2 things at once.

Opening and closing has scratched the whole screen and it has marks all over it from the key pad.

It turns off at random times. Mostly when you're right in the middle of something important and doesn't turn back on for about 15mins.

This is the second one I bought. How stupid am I. The first ones screen flickered really bad from the day I opened it but couldn't get a refund.

I guess I have learnt my lesson. What a waste of money. It belongs in the trash.

Purchased in November 2021 for $300.00.

1 comment
Kogan
Ross x.Kogan
Candi Westney

Candi WestneyVictoria

  • 3 reviews
  • 1 like

happy so far

published

So far so good. Just what I wanted ... no problems. Very light, good speed and battery life. Have yet to work out how to wake it up from Sleep mode, but I'm sure there's an answer. I would like a more extensive manual ... the easy guide provided is pretty limited.

Date PurchasedDec 2018
Jessica

Jessica

  • 3 reviews

Great little tablet

published

I really like the size, nice and compact. The battery life is short. I find I need to charge it everyday. There is enough storage for basic file storage, apps, movies and music. It can be used as a tablet or a laptop. Great for kids or adults who use it for basic things.

Date PurchasedDec 2018
hawat

hawat

  • 3 reviews
  • 4 likes

Works as expected ... so far

published

Well what can I say. So far it works as expected and I am very happy with it ! Installed the Creators update with no trouble. Battery life about 3h (expected). Screen looks great actually. Its fast (for what it is) and no trouble with switching on, spazzing out or not charging whatsoever. Don't use touch screen much but I use it to develop Android apps. So far great value for money.. Have not experienced any of the symptoms many other reviewers describe ... yet and I use it daily for about 6 months now. Now this is the D500 version with much better screen, more RAM and more eMMC space then the D300. Big difference between the two.

Date PurchasedApr 2018
Jess H

Jess HMelbourne

  • 2 reviews

All good... UNTIL!!!

published

It has been great up until yesterday. I’ve been using it only as a laptop for work and finally yesterday I got to use the Kogan pen on a sketch I wanted to do.... screen is now SCRATCHED TO HELL!!!
Oh.... and it also won’t turn on AT ALL!!!
Kogan want me to send it back but that whole process is torturous in itself, especially as I am away on work and the whole point of this laptop was that it was small and lightweight for me to take with me travelling for personal use.
Let’s see what the outcome will be. Better be good!

Date PurchasedApr 2018
1 comment
Kogan
Ross x.Kogan
Page 1 of 3

Questions & Answers

JANECHEZ

JANECHEZasked

Has the kogan 2 in 1 d 500 got a microphone built in?

No answers
Breanna T.

Breanna T.asked

How do I factory reset

No answers
Jonno

Jonnoasked

My new Atlas D 400 asks for a Password.

What do I do please ?

7 answers
Glitch they say
Glitch they say

Same here did you have any luck? Would appreciate any help thanks.

Jonno
Jonno

I downloaded a fix from Microsoft .... for lost password.
Then inserted USB to new laptop and followed prompts.
Took many hours trying other attempts. This worked well.
Otherwise go to Kogan Help.
Good connecting.

Glitch they say
Glitch they say

Is it supposed to come with password as I don’t have anything with USB ports.

Get an answer from our members and Kogan representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.