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Reviews

1.6

225 reviews
5
(20)
4
(10)
3
(10)
2
(11)
1
(174)
  • Build Quality
    1.4 (72)
  • Value for Money
    1.4 (79)
  • Recording Quality
    1.7 (57)
  • Software
    1.4 (70)
  • Reliability
    1.2 (78)
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R Ram

R RamSydney, NSW

Worst product ever!

published

Worst product ever! You have to buy a new one under 2 years because after the first year, the box stops working. Simply a money making scheme!! Shame on you World Max Tv. Ripoff!!!!!

Purchased in June 2021 for A$269.00.

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Reen

ReenSydney, NSW

  • 3 reviews

Horrible service!!!!

published

I have been using this box since 4 years this is ny second box. First one started hanging and after 2 years these people asked me to purchase a new one as the box is out of warranty and can’t be fixed or updated, as they have launched a new box. We bought another box for $290 or $300+ and now it’s been a year this one started hanging too. You tube not working, serials not playing, and when I call them they r not picking my calls nor calling back. Worst service just trying ways to earn more money. Never but this box

Purchased in March 2021 for A$310.00.

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Vimlesh

VimleshGreater Melbourne (Outer), VIC

This is total bad

published

For past many months i have been chasing Worldmax to fix my problem.
This is not been done till today.
I had wasted FJD800.00 to get the product from Australia to Fiji.
can i get this refunded

Purchased at Domayne VIC, Melbourne QV.

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vasant chavan

vasant chavanSydney, NSW

3 weeks waiting for remote

published

I have worldmax box not good program very old program to watch also Box remote very chip broken in 3 month i Oder 3 2 week ago still waiting. most time call they say looking for it

Purchased in September 2021 for A$300.00.

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Poor product and worst customer service...DON’T BUY!

published

The present box which the seller says that it is a better quality is actually worse than the previous box(had this for over 2 years). The present one doesn’t run smoothly at all, it hangs and hangs and hangs...gets frustrating and disappointing!
The customer service team is also not helpful as you ring them every time and have to explain them the same thing over and over but no solution at all...also they never pick up the phone...sometimes they ring you back and sometimes no response...we feel we are wasting our time and our money...
I seriously question the credibility and existence of this business.

Purchased in January 2021.

Value for Money
Reliability
Gag

GagSouth East Queensland, QLD

Do not buy, totally waste of upfront paid amount, stop working since last week, very rude customer service

published

Bad customer service no reply of query, totally fraud company in Australia, don't bother to even think about to buy this box, they forcing to upgrade without any reasorecommending to anyone

Purchased in June 2021 for A$299.00.

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Useless product, don’t buy.

published

Didn’t even work properly for a year. Stopped working altogether now. We had it for couple of years, Waisted my $250. Useless. Very disappointed. The unit is not reliable. Tried to contact the person, no response. Throwing it away.

Purchased in April 2021 at SmileDirectClub New Zealand.

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Terrible product, rude customer service - DO NOT BUY

published

DO NOT BUY
I've had this product since 2016 and now they have forced an update to all quad core world max devices which renders them useless. The application live tv (process com.mytv.livetv) has stopped unexpectedly. The android system also shuts off randomly every few minutes.
I called customer service and the guy said your hardware is no longer supported and out of warranty. I asked for his full name in order to provide to ACCC but he refused and hung up.
DO NOT BUY

Purchased in January 2021 for A$280.00.

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Dharmik

DharmikSouth East Queensland, QLD

  • 7 reviews

Terrible Service - Save yourself

published

Don't bother to think about this product.
The biggest fraud in Australia.
One time payment - Totally wrong. We have purchased this box 3 years ago and asking us to purchase new.
No buffering - Totally wrong. Popular channels hardly work such a cricket match or star plus
New Movies - No way.
Support Contact number AUSTRALIA 02 88063744 never work
They have already closed business in USA and UK. Australia and NZ might be next.
Contact me by sending a personal message, so we can take legal action together

Purchased for A$300.00.

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Sally

SallySydney, NSW

Worldmax TV offers the best entertainment

published

Features/controls and performance are okay.

Unit is UNRELIABLE. Since 25 March, 2020 TV shows, knowingly or unknowingly have been replaced without any warning. Kundali Bhagya and Kumkum Bhagya are the two shows we watch. Both replaced by new ones - Baarish and Kahne Ko Humsafar respectively. Why??????

Recording quality is good.

Easy to navigate.

I am still waiting for someone to call me back with my enquiry of midday yesterday.

Purchased in May 2021 for A$300.00.

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very bad product and service. channels name and contents are different. No control on product quality

published

very poor and rude customer service.
after putting voicemail for customer service, some third party sales person approaching and sale new units. please try other option that you have rather then using world Max.

Live tv not wotking

published

Hi, my box says 'The applocation live tv(process com.mytv.livrtv) has stopped unexpectedly. Plrase try later. Its been there for 2 weeks. I called at your 24/7 number, left message. Please advise how to get it running. Thanks.

Build Quality
Value for Money
Tinu

TinuGreater Melbourne (Inner), VIC

Absolutely Rubbish and waste of money

published

I've bought worldmax TV box recently as forcefully want me to buy upgraded TV box but that's also not working well. Too much buffering with TV serials and Movies. Tried to call support service and call at anytime day or night, it always goes into message that all operators are busy, leave your number. Infact they have no operators I believe. I think need to make complaint to ACCC as these guys are making all buyers fool in Australia.
Absolutely rubbish... DO NOT BUY it unless you've spare money to waste. Better to donate same money to some poor people instead.

Purchased in January 2021 for A$250.00.

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The reviewer stated that an incentive was offered for this review

Not even worth turning on

published

When I first got this box it was great. But now there is no more Fiji News no more Fiji movies There are now so many empty catagories its not worth turning the box on and waiting the nearly 10mins for it to start up and become responsive

Purchased in August 2021 at Local retailer for A$290.00.

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Pathetic product total waste my money!

published

Nothing is working
No channels available always down never worked time and money waste. This is a scam
Please don’t buy this product useless
I tried all the trouble shooting steps and no results

Purchased in February 2021 for A$330.00.

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The box does not work, and I have reported this to ACC, I encourage everyone affected to do the same.

published

Purchased in September 2021 for A$280.00.

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shal

shalSydney, NSW

Rubbish box. Rip off company

published

Bought the box few years ago. Know it just shuts down every minute. Does not update new movies.
What a scam. ACCC should interviene and also fine the dealers that are selling it in Australia.

Purchased in February 2021 for A$289.00.

Sandeep

SandeepSydney, NSW

Pathetic and garbage worldmax. They are worst to max

published

pathetic, and they are scamsters. They are phoney,and absolutely unprofessional. I am goignt o logde a police and consumer complaint for harrassing the customers. How can these scamster do business in Australia.???

Purchased in December 2021 for A$280.00.

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1st gen WouldMAX box. Corrupted firmware.

published

Hi. Does anyone have access the firmware rom please? My parents box has been playing up. Need to do a rebuild when I get some time. Would really help. Thankx

Purchased in October 2021 for A$279.00.

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Jibin

JibinSydney, NSW

  • 2 reviews

Works When It Feels Like

published

Half of the channels don't work or hangs in between. They do not respond to calls and never provide any customer service. You need to have a lot of patience to operate the box. The picture quality is average as they can provide 4k resolution.

Purchased in January 2021 for A$289.00.

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Questions & Answers

Jainder S.

Jainder S.asked

Need up date world max box

2 answers
Jainder S.
Jainder S.

Universal remote

Reen
Reen

It is updated

Jainder S.

Jainder S.asked

Need to up date work Xmas box

No answers
Rashmi Sharma

Rashmi Sharmaasked

World Max is showing no signal how do I fix it

No answers

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