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Worst product ever!
Worst product ever! You have to buy a new one under 2 years because after the first year, the box stops working. Simply a money making scheme!! Shame on you World Max Tv. Ripoff!!!!!
Purchased in June 2021 for A$269.00.
I have been using this box since 4 years this is ny second box. First one started hanging and after 2 years these people asked me to purchase a new one as the box is out of warranty and can’t be fixed or updated, as they have launched a new box. We bought another box for $290 or $300+ and now it’s been a year this one started hanging too. You tube not working, serials not playing, and when I call them they r not picking my calls nor calling back. Worst service just trying ways to earn more money. Never but this box
Purchased in March 2021 for A$310.00.
3 weeks waiting for remote
I have worldmax box not good program very old program to watch also Box remote very chip broken in 3 month i Oder 3 2 week ago still waiting. most time call they say looking for it
Purchased in September 2021 for A$300.00.
Poor product and worst customer service...DON’T BUY!
The present box which the seller says that it is a better quality is actually worse than the previous box(had this for over 2 years). The present one doesn’t run smoothly at all, it hangs and hangs and hangs...gets frustrating and disappointing!
The customer service team is also not helpful as you ring them every time and have to explain them the same thing over and over but no solution at all...also they never pick up the phone...sometimes they ring you back and sometimes no response...we feel we are wasting our time and our money...
I seriously question the credibility and existence of this business.
Purchased in January 2021.
Do not buy, totally waste of upfront paid amount, stop working since last week, very rude customer service
Bad customer service no reply of query, totally fraud company in Australia, don't bother to even think about to buy this box, they forcing to upgrade without any reasorecommending to anyone
Purchased in June 2021 for A$299.00.
Useless product, don’t buy.
Didn’t even work properly for a year. Stopped working altogether now. We had it for couple of years, Waisted my $250. Useless. Very disappointed. The unit is not reliable. Tried to contact the person, no response. Throwing it away.
Terrible product, rude customer service - DO NOT BUY
DO NOT BUY
I've had this product since 2016 and now they have forced an update to all quad core world max devices which renders them useless. The application live tv (process com.mytv.livetv) has stopped unexpectedly. The android system also shuts off randomly every few minutes.
I called customer service and the guy said your hardware is no longer supported and out of warranty. I asked for his full name in order to provide to ACCC but he refused and hung up.
DO NOT BUY
Purchased in January 2021 for A$280.00.
Terrible Service - Save yourself
Don't bother to think about this product.
The biggest fraud in Australia.
One time payment - Totally wrong. We have purchased this box 3 years ago and asking us to purchase new.
No buffering - Totally wrong. Popular channels hardly work such a cricket match or star plus
New Movies - No way.
Support Contact number AUSTRALIA 02 88063744 never work
They have already closed business in USA and UK. Australia and NZ might be next.
Contact me by sending a personal message, so we can take legal action together
Purchased for A$300.00.
Worldmax TV offers the best entertainment
Features/controls and performance are okay.
Unit is UNRELIABLE. Since 25 March, 2020 TV shows, knowingly or unknowingly have been replaced without any warning. Kundali Bhagya and Kumkum Bhagya are the two shows we watch. Both replaced by new ones - Baarish and Kahne Ko Humsafar respectively. Why??????
Recording quality is good.
Easy to navigate.
I am still waiting for someone to call me back with my enquiry of midday yesterday.
Purchased in May 2021 for A$300.00.
very bad product and service. channels name and contents are different. No control on product quality
very poor and rude customer service.
after putting voicemail for customer service, some third party sales person approaching and sale new units. please try other option that you have rather then using world Max.
Absolutely Rubbish and waste of money
I've bought worldmax TV box recently as forcefully want me to buy upgraded TV box but that's also not working well. Too much buffering with TV serials and Movies. Tried to call support service and call at anytime day or night, it always goes into message that all operators are busy, leave your number. Infact they have no operators I believe. I think need to make complaint to ACCC as these guys are making all buyers fool in Australia.
Absolutely rubbish... DO NOT BUY it unless you've spare money to waste. Better to donate same money to some poor people instead.
Purchased in January 2021 for A$250.00.
The reviewer stated that an incentive was offered for this review
Not even worth turning on
When I first got this box it was great. But now there is no more Fiji News no more Fiji movies There are now so many empty catagories its not worth turning the box on and waiting the nearly 10mins for it to start up and become responsive
Purchased in August 2021 at Local retailer for A$290.00.
Pathetic product total waste my money!
Nothing is working
No channels available always down never worked time and money waste. This is a scam
Please don’t buy this product useless
I tried all the trouble shooting steps and no results
Purchased in February 2021 for A$330.00.
The box does not work, and I have reported this to ACC, I encourage everyone affected to do the same.
You can submit a similar report to ACC here -> https://www.accc.gov.au/contact-us/contact-the-accc/report-a-consumer-issue
This is to report an unethical practice of the above mentioned company. This company manufactures TV boxes. They sell the TV boxes as lifetime subscription for unlimited entertainment content like movies, TV shows, etc. You pay them once $280 and you get this box. There is two year warranty on the box. First of all, all their dealers do business in cash and do not provide any receipts. When we go to claim the warranty they...definitely require receipt, but they can't trace back the manufacture date of the device even though it is in warranty. My TV box stopped working because it received an automatic update. Now it restarts on its own every 5 minutes. They are saying that it is not covered under warranty. If the device is no more covered under warranty, they should not push new software upgrades. The new software upgrades have broken 100s of customers devices. This forces the customer to buy new device and this seems to be their business model. There are several customers that are in the same boat as myself. The independent reviews from all customers can be read here. /listings/worldmax-tv?rating=1 I request ACC to look into this matter as we as consumers feel that this practice of the company amounts to deliberately breaking the customer software, not honoring the warranty and forcing customers to buy new device.
Purchased in September 2021 for A$280.00.
Pathetic and garbage worldmax. They are worst to max
pathetic, and they are scamsters. They are phoney,and absolutely unprofessional. I am goignt o logde a police and consumer complaint for harrassing the customers. How can these scamster do business in Australia.???
Purchased in December 2021 for A$280.00.
Works When It Feels Like
Half of the channels don't work or hangs in between. They do not respond to calls and never provide any customer service. You need to have a lot of patience to operate the box. The picture quality is average as they can provide 4k resolution.
Purchased in January 2021 for A$289.00.
Questions & Answers
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