I had been looking around for a flame effect heater for some time. This Dimplex Ritz heater won in the end because of the authentic look of the logs and flame. I also liked the way it had two heat options. However unlike cheaper models, it does not have a thermostat, nor can you increase or decrease the flame brightness. These are two features that Dimplex surely could have included. Also, the unit is quite noisy to run, unlike cheaper models. This heater is quite expensive but that is probably because of the brand name. If you are after a very realistic flame effect heater, consider this Dimplex Ritz. If you want more features, go for a cheaper model.

This is my second winter with this heater and it works really well (and the dogs love it!). The flames are really realistic, and give a cosy ambience in a cold rental. The heat is good, heats a smallish lounge effectively except on the very coldest days and I haven't noticed any huge increase in my power bill (South Australia). Very happy with it and would buy it again.

The coldest nite of the year I was looking forward to warming up. Started the heater and it stopped working after 20 minutes. It is a neat compact appliance small enough to hide in a cupboard over summer. There was no explanation for the malfunction and my money was refunded

Absolutely adore this little faux fireplace/heater. Surprisingly very powerful in closed rooms/smaller (closed off) living areas.

I highly recommend to anyone interested!

The flame effect is so peaceful, and can be run without the heat settings (making it more efficient). This setting is also silent, while the heat settings have a slight pur to them.

A final note- the faux fire is very realistic.

Thank you, Dimplex.

I expected that the heater would be 2 speeds, however on No. 1 setting the fan doesn't come on so it has to be run on setting 2 to get any heat out of the machine. I would not recommend this product to any of my family or friends as I am sure there are better products on the market.

Great heater for small spaces, heats quickly and looks realistic and attractive! Have not seen a better heater for the genuine log fire look. Would definitely purchase again and recommend to anyone. Good clean heat!
Value for money is second to none, only costing between the $250 to $300. Just great!