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24 questions from our users

Dave

Daveasked

Is there any import duty to pay?



1 answer
Annie
Annie

I purchased the Zeiss Batis 25mm f/2 Lens for Sony E Mount from E-Infinity and there was no import duty to pay. Hope that helps!

liozbay

liozbayasked

Hello, the material must pay customs taxes for australia?

1 answer
alan
alan

i dont think so. what you see on the website is what you pay for full.

Arocena José

Arocena Joséasked

Hello, the material must pay customs taxes for Europe?



1 answer
Olegphoto
Olegphoto

Good question did you get an answer?

PCColtman

PCColtmanasked

Have bought a FZ1000 from you last month which you have had back through e-fin-CS ( E-star, West Ealing) London, you are now asking for the faulty camera NOW to be sent back to OZ which it never came from in the first place . You have now got my money £472 + camera and I feel cheated is this fraud or a cock-up. I pointed out to e-fin-cs that the box did not have the same serial no as the camera and that hot shoe cover was missing and two British power leads and two lens covers were in the box and the warranty missing. The cameras LCD display screen was faulty showing garish green and yellow flares. I am very concerned that I have been conned by you please respond soon, not a happy bunny. [email protected]

1 answer
PCColtman
PCColtman

Very sorry, this is a genuine company. A very complicated multi-national and all my problems have been addressed and all my concerns answered. Now a very happy Bunny!

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