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eSold Questions & Answers
4 questions from our users
Len Kloosmanasked
what is their phone number?
2 answers
We actually don't have any phones in our office. To keep costs down everything is done via email. If you would like someone to contact you, please message us at:
http://esold.freshdesk.com/support/tickets/new
If you are using this service already and no one is responding, this could mean your message is getting lost. In that case, please visit our Facebook page and message us here: https://www.facebook.com/esold
Someone will get back to you!
I am trying to return a faulty product and have filled in two "tickets" - please contact me at 02 9897 3744 to discuss this matter. Your system is obviously not working.
cheryl ringelsteinasked
hi, i am wanting a response to 4 emails i have poste to you, about a tower of power vertical 8 socket powerboard i purchased from you on the 25th december 2013. this item does not work. i am fed up waiting for your reponse to this matter. it should have been resolved by now. i am wanting a replacement or better still my money bqck including shipping as i have waited long enough for you to reply. could you please nswer this question. regards cheryl ringelstein.
1 answer
LindaeSold
Hi Cheryl
We have been having trouble with our support service and as of today we have a new ticketing system. I received your email and requessted accounts do a refund.
Thank you
saraasked
Hi, Can anyone recommend esold white goods ? I am hoping purchase a washing machine & a dryer
Sara
6 answers
its risk Sara,
I have bought Vacuum and there is no service after you made payment. I hope this help.
Hi Sara, I wouldn't recommend you purchase from eSold as I have had a terrible experience with them. The goods I purchased were not as described and obtaining a return and refund was made extremely difficult. The administration staff there are unhelpful and will do anything they can to make obtaining a refund difficult.
I wish I would of read this first
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