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Reviewer Photos & Videos
- Verified customer
Ray of sunshine posy
My daughter is an au pair in Australia. I wanted to send her flowers. I ordered them Sunday afternoon and she received them before midday the next day. It was very easy to organise and pay. I found this so helpful as im in Northern Ireland.
My daughter was delighted with the flowers. Will definitely order again.
Thank you for making her day.
Tara
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Rendom P.Far North Queensland, QLD
First Class Product and Service!
We ordered well after close on a Friday night for our Daughters B'Day on the Saturday. The Flowers were SPECTACULAR and arrived around Lunch with an Email advising of their delivery right after they were delivered. The website is really easy to use and you actually get what is shown plus some, Fresh, Bright and Blooming Beautiful.
Really Really happy with the Flowers and the Excellent Service, would definitely recommend and buy from you guys again
Jo FNQ
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RehSouth East Queensland, QLD
- 3 reviews
Amazing customer service and beautiful flowers!
I am interstate and ordered some flowers for next day delivery, then cancelled the order and then re-ordered. I had to ring customer service twice and Emily was amazing and really helpful, I managed to get my order organised with help from FAM. The flowers were amazing and they emailed me when they were delivered, really great customer service and product! Impressed customer, thank you!
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Flowers delivered within a couple of hours
I ordered flowers before lunchtime and I received an email to say that flowers had been delivered a couple of hours later on the front door step as per my instructions.
Perfect thank you
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- Verified customer
Double address check!
I made a same day delivery order Everything was cool till I checked my E-Mail and seemed like I had to re-conform the Address because the (Addressing System didn't Recognise it). The address was fully right but it was too late to have them on the same day since I got the E-Mail after the deadline of (same day delivery) was reached.
I live overseas and wanted to surprise my GF after a stressing day. It was totally irritating.
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ChristieGippsland, VIC
- Verified customer
Fantastic Service!
I was so impressed I with the service I received from Flowers Across Melbourne recently. Everything was so easy and the flowers were delivered without any issues whatsoever. They even arrived earlier than the ETA which was amazing! I’ve used these guys before and had a similar experience so I highly recommend them and wouldn’t hesitate to use their service again. Very satisfied customer!
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Tonyk1970Greater Melbourne (Metropolitan), VIC
- 3 reviews
Always happy with flowers and service
I'm a multiple return customer, always really happy with the service and quality of their flowers. They package the flowers up so well that they stay fresh.
Highly recommend Flowers Across Melbourne! :)
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AnnaThe Mallee, VIC
Even better than I expected! Stunning floral arrangement.
I had just five minutes to arrange flowers for my sister-in-law and chose the option of 'best of season' and asked for some grey and green foliage and explained in the details that it for a condolences gesture. The flowers arrived very fast and they are really beautiful. Amazing value for money, and I received an email confirming delivery.
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RoseSouthwest, VIC
Amazing service!
Thankyou FAM for your amazing service and follow up emails after I made a couple of mistakes in my order.
The flowers were beautiful, lovely quality and better than I hoped.
Thanks again, especially to Ellouise.
Looking forward to using your services again in the future.
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RodWestern District, VIC
Very happy with service & products :)
I found the whole process & assistance excellent. Having the flowers delivered at time requested was very important. My daughter was very happy with her delivery.
Thanks again to the team. Rod
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RMHWSouth East Queensland, QLD
Awesome service
I sent flowers, chocolates and a candle as a gift for a dear friend. She was thrilled with the gifts.
Flowers Across Melbourne's service and products are impeccable, with great communication and customer service.
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Happy from WA
I ordered on line to be sent to a sister-in-law in Blackburn, Victoria. As I am from WA I found your website very user friendly. I could not fault the service. From the time of ordering to the flowers being delivered the whole process was so smooth. Well done on this service. I believe the flowers were beautiful. It is good to know there is a company who cares about service. The fact that an email is sent when delivery is made was an added bonus. Margaret
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Jo NMetropolitan Adelaide, SA
- 2 reviews
- Verified customer
Excellent Service
Great range of flowers/gifts at great prices too! Service was excellent! Need Flowers Across Adelaide as had the best experience for delivery to a friend in Melbourne! Would highly recommend!
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Easy and lovely
It was very easy to order on line - a great variety to choose from - delivery was quick and efficient and the flowers were beautiful - will definitely use again soon and will highly recommended
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AndyGreater Melbourne (Metropolitan), VIC
- 2 reviews
Stress free process
Jumped on website, very simple ordering system with an option to suit any budget and occasion. Very happy with price, quality of flowers and the service provided. Will defiantly use the service again.
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Yi L.Greater Melbourne (Outer), VIC
- Verified customer
Fantastic experience
The ordering process was simple and straight forward. Very easy to understand. Flowers were picked beautifully and wrapped with care. Whole package was just amazing, resulting in a very pleased wife indeed.
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Dustin
- 2 reviews
HIGHLY RECOMMENDED
Such a great company. Their flowers are just beautiful and their delivery is so timely. They are the most professional service I have come across I wish that they were in Brisbane! If you are looking to send some flowers, I would not use any other company! Highly recommended!
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- Verified customer
Fabulous Customer Service
Best customer service I have experienced. The response to my questions were followed up immediately and the staff were really lovely and extremely helpful, nothing was too much trouble. I would recommend this service to any of my friends and family.
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Beautiful Flowers with Great Service
Highly recommend Flowers Across Melbourne, beautiful flowers delivered promptly, with great service, emails sent to confirm delivery and best prices, will definitely use again as my go to for flowers delivered in Melbourne.
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- Verified customer
Amazing!!!!!
I am so happy with this order! Was a last second decision to send to my friend in melbourne for her birthday, as i live in Adelaide. Within an hour or two of purchasing online my friend sent me a photo thanking me. Such quick delivery. Looks just like the photo on the site, flowers look fresh and mostly unopened still and they just look beautiful. Was surprised with how well priced all the arrangements are. Will order through this company again!
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Questions & Answers
kathryn hourihaneasked
Would like to send flowers to a friend in Melbourne. However wary of using international web sites because Im ordering from the uk, and unsure how secure the payment site is because a few years ago I sent flowers from another flower company and my visa card was intercepted through fraud. What reassures can you give me before purchasing flowers and wine?
1 answer
Kat F.Flowers Across Melbourne
Hi Kathryn,
Apologies for the slow reply (had to become a fully paid up member of product review to let me answer).
I can certainly understand your concerns given your past experience!
Some of the steps we take to ensure a safe experience are:
- we never store your credit card details
- we use one of Australia's largest and most trusted payment providers eWay to process credit card payments
- we offer a PayPal option on checkout for those who prefer to checkout this way
- we use the latest SSL secure certificates so that all information is highly encrypted (these go through a business verification process before we're allowed to use them, which you can also verify within your browser when you visit our site)
- our website and computers are regularly scanned for vulnerabilities and are patched accordingly if anything is found
- we take a proactive approach to ensuring we're up to date with any security issues that may affect us or our customers
I hope that helps, but please let me know if you have any further questions or concerns, I'd be happy to help.
Thank you
Kind Regards
Rob
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