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Reviews

4.9

234 reviews
5
(219)
4
(11)
3
(1)
2
(1)
1
(2)
  • Product Quality
    4.9 (202)
  • Return Claim MadeYes (10) · No (205)
  • Shipping
    4.9 (171)
  • Warranty Claim MadeYes (8) · No (192)
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Toni R.

Toni R.Perth, WA

Great Product Best price

published

My Apple Watch arrive within a couple of days to WA and was in perfect condition. Price was the cheapest I had seen. Extremely happy customer and would highly recommend.



Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple Watch Series 2
See all answers

The reviewer stated that an incentive was offered for this review

sallyann

sallyann

  • 2 reviews

love my new mobile

published

brought online arrived on time well packaged and easy to use,
very happy with my purchase
I love my Samsung Galaxy, just a tad disappointed no pen in this model S 8 like my old one

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Excellent product!!

published

There was a wide range of products available with flexibility in pricing depending on the item, its condition, colour and delivery dates. It was easy to navigate the website to find the right mobile for our son and the phone, when it arrives (on the promised due date) was excellent - one very happy boy.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Great iPhone very happy

published

I have purchased products from green gadgets many times, postage is very fast and I have always been very happy with the purchases. I also like that if you need to contact them it is simple and in Australia

Product Quality
Shipping
Return Claim MadeNo
Product PurchasedApple iPhone X
See all answers

The reviewer stated that an incentive was offered for this review

Excellent service and quality

published

I am really happy with the quality of the refurbished iPhone I purchased from Green Gadgets. The ordering and delivery process was seamless and they offer great value. Will use them again

Product Quality
Shipping
Return Claim MadeNo
Product PurchasedApple iPhone XR
See all answers
Nan

NanSydney Surrounds, NSW

  • 3 reviews

Great service and product

published

Very happy with the refurbished iPhone 7.... no marks or blemishes on it......works well.....a very good range of products....and received within the time frame advised .....will certainly look at green gadgets if I need anything

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7 32GB
See all answers

The reviewer stated that an incentive was offered for this review

none

noneLaunceston, TAS

Early delivery and in very good condition

published

The iPad arrived very soon after ordered and in a condition better than expected as far as wear marks on it. Very minor scratches on back, would rate it better than seller did.

Return Claim MadeNo
Warranty Claim MadeNo

Very satisfied, I will be back

published

I spent at least 3 weeks searching for a replacement iPad for my daughter. The price was very fair and the product was in awesome condition, delivery was quick and stress free. I have recommended green gadgets to anyone who is looking for a good refurbished gadgets.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPad mini 2
See all answers

I love the idea of reusing devices

published

Ordering was quick and easy, the price was right and the shipping was fast. And I am very happy with my almost current flagship device for 1/3 of the price.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHuawei Mate 20 Pro
See all answers

The reviewer stated that an incentive was offered for this review

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Jack

JackSouth East Queensland, QLD

Couldn't recommended more

published
Product PurchasedSamsung Galaxy S7 Edge
1 comment
Green Gadgets Australia
Customer CareGreen Gadgets Australia

The reviewer stated that an incentive was offered for this review

David Howard

David HowardSouthwest, VIC

Cracking great service

published

You can really trust this crowd, product was better than rating explained arrived superfast safely packed and I’m really enjoying using it. I will definitely recommend Them to anyone I know looking for a phone but can’t afford a brand-new one.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 8 Plus 256GB
See all answers

Highly recommended

published

We’ve bought several iPhones and iPads from Green Gadgets over the last few years. Their products are very reliable and delivery is fast.
The website is pretty easy to navigate. The descriptions including degree of wear and tear are very helpful. There’s always been plenty to choose from at various price points.
Having purchased a few times, I feel confident in their satisfaction guarantee and product warranty.
I have a high degree of trust in this supplier.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7 128GB
See all answers

The reviewer stated that an incentive was offered for this review

Great phone great price.

published

Needed a new phone quick. What I got was better than expected and arrived early. Great work, exactly what I wanted and a quick product search had me there in no time. Good product great price

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedGoogle Pixel 2 XL
See all answers

The reviewer stated that an incentive was offered for this review

Nige

Nige

  • 2 reviews

Way too easy - should've gone straight to them!

published

Recently purchased a new iPhone from another company which was faulty. They did exchange it and allow me to pay for upgrade but again - faulty. I returned the second phone and then saw Green Gadgets. Purchased straight from them - all way too easy, quick delivery, great stock, all going very well as we speak. Highly recommended!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone XS 256GB
See all answers

The reviewer stated that an incentive was offered for this review

Candi

Candi

  • 2 reviews

As described. Super fast postage. Great product A+++

published

Found the web page through another party. Happier with green gadgets than the first party we where looking at.
Had just what we needed and at a great price.
Quality was exceptional and postage was extremely fast. We ordered at 10 am and had the product by 10 am the next day.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Megan S.

Megan S.Central Queensland, QLD

  • 2 reviews

More than happy with my purchase

published

The website was easy to navigate, there’s a large range of products to suit every price range. The shipping was incredibly fast, I live in a rural area and I had my order within 2 days. The quality was even better than I had expected and all in all I’d be more than happy to purchase from Green Gadgets again. 10/10.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone XS Max 256GB
See all answers

The reviewer stated that an incentive was offered for this review

DAJ

DAJNortheast, VIC

5 star iPhone, 5 star delivery time

published

The range of refurbished phones available was great. It meant I could really find the phone I was looking for at the the price that suited my budget. I chose a phone in excellent condition and it arrived only 3 days later, and was in immaculate condition. Just like a brand new phone.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 8 Plus 64GB
See all answers

The reviewer stated that an incentive was offered for this review

Excellent service!

published

Product was in excellent condition as advertised, quick free express shipping, product was packaged well, pricing was on par with other sellers on eBay, store was very easy to navigate

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Amazing quality! So happy with my device and great customer service!

published

My purchased product was great quality and I am extremely happy/impressed. The customer service I received was fantastic. I would definitely recommend purchasing a product from them and would definitely buy again!!!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 8 Plus 64GB
See all answers

The reviewer stated that an incentive was offered for this review

Dennis

DennisSydney, NSW

  • Verified customer

Easy and great service

published

This is our fourth watch!! Great to have access to recycled products, that work just like new!! One watch encountered a problem, and it was rectified within two emails. Great service!! Thankyou

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedApple Watch Series 3
See all answers
3 comments
Green Gadgets Australia
Customer CareGreen Gadgets Australia
Dennis
Dennis

All good, just an Apple Watch that didn’t come from Australian market, so couldn’t join onto our cellular network. All fixed now!!

Green Gadgets Australia
Customer CareGreen Gadgets Australia
Page 2 of 12
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Questions & Answers

Trina

Trinaasked

Are all your mobile phones pre owned or reburbished ? Do you sell brand new phones ?

1 answer
Green Gadgets Australia
Customer CareGreen Gadgets Australia

Hi Trina

Thank you for your enquiry and interest in our devices.

Most of our stock is used/pre-owned devices however we also stock a few Brand New devices and we offer a 30 day change of mind period on all our devices.

Our pre-owned devices undergo a rigorous testing and checking process to ensure they are functional. These devices come with a minimum 6 month warranty period and are packed in a generic white box with a USB cable and wall charger.

If you prefer a Brand New they are still sealed in their original box with the original accessories and have 24 month manufacturer warranty.

Please refer to our website for the stock we have on hand.

If you have any further questions or would like to speak with our team, you can contact us on 1300 981 361 Monday-Friday 9am-5pm AEST or email us at [email protected]

Kind regards
Green Gadgets Support

Jack

Jackasked

Hi, I am thinking of buying an as new iPhone XS and was wondering if this product will last. I have been saving up for a while want to know if it is worth it to buy from here in the long term.

1 answer
Green Gadgets Australia
Customer CareGreen Gadgets Australia

Hi Jack

Thank you for your enquiry and interest in our products.

Our refurbished devices undergo a rigorous 72 point testing and checking process and we also data wipe all our phones. We categorise our items into 4 different cosmetic conditions and they are all fully functional.

If you are not satisfied with the phone, you have a 30 day of mind period where you can choose to return the phone for a refund. We also provide 12 months warranty on the refurbished iPhone XR and should the phone fail within this team, just reach out to our customer service team and we will assist you with your claim.

Please note, we also have the iPhone XR available in Brand New condition which comes with 24 months manufacturer warranty.

If you have any further questions or would like to speak with our team, you can email at us [email protected] or you can call us on 1300 981 361 Monday - Friday 9am-5pm AEST.

Kind regards
Green Gadgets Support

Flooring guy

Flooring guyasked

Hi
I have been informed, Green Gadgets business is inactive, is this correct?

2 answers
Kylee W.
Kylee W.

No, it is active. We purchased something from them last week and it was delivered in 2 days.

Green Gadgets Australia
Customer CareGreen Gadgets Australia

Hi there

Thank you for your enquiry.

We are active and we are still trading during the recent shutdowns across Australia and continuing to ship as usual (Monday-Friday, excluding public holidays) from our Sydney warehouse.

Please note, we use AusPost Express for deliveries and they are experiencing some delays. However they are trying to keep to their express postage time of 1-3 business days as best they can.

If you have any further questions, please do not hesitate to contact us on 1300 981 361 Monday-Friday 9am-5pm (excluding public holidays) or emailing us at [email protected]

Kind regards
Green Gadgets Support

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