Jet-USA RX525 Pressure Washer
MPN: RX525
- ✓ Verified company
5 reviews · Statistics
Reviews
Excellent value for money
I last used a top of the range Karcher to clean my paths and fences. Rather than spending over $800 on a Karcher, I thought I would give this inexpensive pressure washer a go. Purchased it for $169 via Woolworths and it was delivered within 2 business days. Used the machine today for 2 hours and was super impressed with its performance. I used the turbo nozzle as I needed high PSI pressure to remove dried spilled oil based paint that was on my path. The turbo nozzle stripped it off much quicker than I expected. I am very happy with this machine. A tradie quoted $250 to complete this cleaning job, so I have saved $81 and still have the pressure washer for future use.
... Read more
This product is garbage
I've had 2 of these, one on warranty that broke down after 5 minutes use, then the replacement lasted a day, now the same problem has happened with the replacement, no warranty now, because its been 12 months since I used it last,
... Read moreI've already repaired it, it was the pressure switch, but the real disappointment was that the faulty part had already been repaired, because it was all damaged with probably a screwdriver, and given
... Read moreto me as a brand new item, now thats not good enough, regards William Prescott.
Short time use only no spare parts...
No after sales available.. if you lost or broke an accessories like hose or a nozzle gun you have to throw the item because no replacement available on this item. Use less item.
Hi there,
I would firstly like to thank you for taking the time to write a review and we do apologise for the inconvenience that you have experienced.
... Read more My name is Mitch and I'm from the Resolutions team. I am here to assist you further with this matter and I would love to see what I can do to amend your opinion on us! Could you please provide me with your invoice number so I can check your details and get into contact with you? If you have any additional questions please feel free to reach out to me at [email protected] or please call and ask for me on 02 8667 7842. Warm Regards, Mitch Resolutions teamHi there,
How are you? I hope you are doing great.
... Read more We are sorry you are feeling let down and would like to make this experience with us better. I would really love to discuss you about the review you left and see what I can do to amend your opinion on us! Could you please provide me with your invoice number so I can check your details and get into contact with you? If you have any additional questions please feel free to reach out to me at [email protected] or please call and ask for me on 02 8667 7842. Mitch, Resolutions TeamHi there,
I would like to investigate and get this issue sorted for you as quickly as possible.
... Read more Could you please send me an email with all your details and Order number so that I can investigate this and make sure we look after you as best we can. Please email [email protected]. Mitch, Resolutions Team
Disappointing performance
I have just used this washer for the first time and am disappointed with the lacklustre performance in terms of pressure and the jet stream which I cannot adjust to a very narrow stream for deep cleaning. Furthermore the so called Turbo Nozzle is of little value. I have been using it alongside a Ryobi 140 washer and the Ryobi outperforms the Jet USA in every way. (I am cleaning brickwork) I know the Ryobi 140 is rated at 2000psi continuous, 200psi more than the Jet USA, but what makes the real difference is that the stream on the Ryobi can be made much finer and is therefore more effective. The Ryobi is also some $23-$30 cheaper.
... Read moreHi Gary - thanks for getting in touch, sorry to hear we haven't met your expectations at this time. Using the information in this review, unfortunately I cannot readily retrieve your order details. If
... Read more you could contact us on [email protected] or reply here with your order number, or eBay username if purchased from eBay that would be great. From there we can determine if we can assist further or help troubleshoot the points you have raised. Looking forward to your reply.
Find out how Jet-USA RX525 Pressure Washer compares to other Electric Pressure Washers
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It's a proprietary nightmare!
This pressure washer is a regrettable purchase. SOooooo bad that I only owned it for a few weeks before buying a different one from a known brand.
We don't have the money to treat it like confetti and just throw it away. I usually am very discriminating about my purchases but this experience has been so bad that I'm ashamed of myself.
This unit is rated at having a peak output pressure of 3200 psi, sounds impressive but in the fine print it's revealed that it's continual running pressure is 1800psi (a little more than half of the 3200).
The h
... Read moreose is stiff and is a kink/crimp hazard just waiting to ambush you in the wallet. Thank goodness I didn't waste any more money on the more expensive models in the jet-usa stable eg one with a reel because there is no way this hose would wind onto one in the first place (its way too stiff and rigid) plus if it did it would then coil up when unrolled and become an entire minefield of kink/crimp hazards. I priced a better quality hose, one of equal length (5m), that had a sufficient rating to handle 3200psi, was more pliable, flexible and kink resistant - it would have cost more than the pressure washer cost in the first place and this pressure washer only ever achieves that 3200 psi pressure in the initial surge after you pull the trigger, releasing the flow build-up. After a few seconds its back to the continual operating pressure of 1800psi. This is probably the biggest issue. Even if the better hose was affordable it wouldn't fit the machine because All of its fittings are proprietary ones and therefore non-standard. Oh, the JET-USA was a costly education! Carefully watch the video I've attached, look at the fitting of every single attachment, hose etc. Not a standard fitting amongst them except for the garden hose which was ours to begin with. This means that the only aftermarket parts or accessories that can be fitted are jet-usa ones and that range is very limited.
We apologise for the inconvenience this has caused you. Kindly provide us your order details so we can review this.
Hello folks. I've viewed this washer on both Catch & Kogan. I purchased from kogan, the supplier was listed as Mills Brands. The order TKVQUUH7 and the date of purchase was the 19/July /2019. Your a c
... Read moreompany with a solid reputation and I know that you are not the manufacturer, I haven't intended to malign you as suppliers in any way. I stand by what I've said though as being an accurate assessment, the replacement hose rated for 3200 psi was over $30/m (from a hose & fitting specialists in Whyalla), all of the fittings are non standard, the water outlet isn't even threaded and I can't fit aftermarket accessories such as a snow foam lance/ cannon however it does perform as a pressure washer which is why I've gifted it to my brother-in-law. My point about the hose outlet is that I couldn't even change it to accommodate standard fittings such as M22 or quick connects. I thank you for your following up.Questions & Answers
Good morning
I purchased a JETUSA-VQA-3200 quite a few years ago. It has never missed a beat, donje a lot of work and all I have had to do is clean the filter a couple of times. So far so good. The turbo fitting no longer works despite my best efforts to and positive thoughts. Is it possible to purchase a turbo wand fitting? Thanks Ian
Unlike mine which had a problem immediately, & getting it exchanged for another one an even bigger problem, so my advice is get a gerney from bunnings, no worries there.
Hi Ian,
You may check our website to see all available parts for the "Jet-USA RX525 Pressure Washer". Simply go to the link attached below:
https://www.edisons.com.au/spare-parts?search=pres-elec-11095
If you need further technical assistance with this product, please don't hesitate to reach us at [email protected] so we can assist you in troubleshooting and resolving any issues with your product.
Regards,
Jay
i have a rx525. not a bad machine, bit noisy and need to wear ear plugs.
issues include:
1. continually wears out rubber rings (washers), must be rough finish at both ends of hose???
2. i broke the soap bottle and can not find replacement parts.
would appreciate assistance
This won't be a popular answer I suspect but my honest advice is to cut your losses. Don't waste a cent more on this heap of headaches. Buy something from a known brand eg karcher. I bought a ryobi, full price it cost about $130. It came with a 4 year warranty and I can buy replacement bits. FYI the ryobi is rated as having less pressure than the jet-usa but it can do more work. The reason is that the jet-usa only achieves its full pressure for the first few seconds after the trigger is pulled. With the ryobi it delivers its pressure constantly. Have a read
/reviews/4871bcb0-66da-4f98-9dcc-553a57fc5e72
I hope I've helped, I know it wasn't what you wanted to hear but replacing it with a known brand is my best advice.
Good luck
Pau
Sorry, it’s the Jet/USA RX525.
Hi Colin, I've recieved 2 emails about this and replied already using the first one. So in this reply I'll just add that representative's from the associated companies monitor this and hopefully they'll be able to assist you further.
Again, yours sincerely
Paul
Thanks, I hope you are right. I just get a strange feeling that when you see Kogans name in the mix, it can’t have a happy ending!
Hi there Colin,
We're sorry to hear about the issue with your item! Could you please provide your order reference details so we can have this resolved for you as soon as possible?
We look forward to hearing from you!
Get an answer from our members and Jet-USA representatives
Details
| Category | Electric Pressure Washers |
|---|---|
| Price (RRP) | $439 |
| Maximum Pressure | 3,200 psi |
| Hose Length | 5 m |
| Max Water Flow | 6.5 L/min |
| Dimensions | 800 x 310 x 220 mm |
| Weight | 9.5 kg |
| Power | 2,350 W |
| Cord Length | 5 m |
| Manufacturer Warranty | 1 year(s) |
- MPN: RX525
Extra Information
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Hi there William P,
Thanks for dropping by!
... Read more I always look forward to find solution for customers that are facing challenges with any purchased item. Sorry to disappoint you. I am more than happy to investigate further about the issues you are having and I am hoping I will be able to sort this for you. Kindly provide your order number or email address associated to your purchase. Hoping to hear from you soon. Regards, Debra Edisons Resolutions Team