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largehe1Perth, WA
- 2 reviews
Miracle Duster
Great very versatile. With high ceilings and beams and then under low cupboards that cannot otherwise be accessed very flexible.Very happy with the purchase and used 2nd as a gift
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Kerry Groves
- 2 reviews
Worse iron ever
Give this iron for my birthday, thought would be great, hardest iron ever, doesn't remove creases hardly any steam, just rubbish sore wrist trying to get clothes ironed wouldn't recommend.
1 comment
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BobSouthern and Hills, SA
Not wroth the effort
Husband bought me a Sumo slicer, absolute rubbish would not slice 10 onions for a BBQ, jammed up and had to be taken apart for every onion. hard to take apart top would not come off and then my husband cut his finger trying to empty the cutter. This is a complete bit of trash I am going to send it back.
2 comments
Kleva RangeKleva Range
Hi Bob,
We are disappointed to hear that you were not satisfied with your Sumo Slicer and are surprised that you had difficulty disassembling the slicer.... Read more
We are concerned that you may have received a faulty unit and urgently want to get some more information regarding the issues you are having. Please can you give us a message at [email protected] and will be happy to assist you with a replacement or return. Thank you.
Have returned the slicer for a refund, it did not live up to its hype on tv, I would not recommend it to anyone.
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Jason LetticeFar North Queensland, QLD
Open package
I just received my package from kleva Sharp the non-stick pan x 2, the microslicer and the veggie strainer but when I received my package the plastic seal was open and no Micra slices and no veggies strainers. Not impressed
8 comments
Kleva RangeKleva Range
Hi Jason,
We are very concerned to hear that your parcel had been opened during transit. ... Read more
We can see that you collected and signed for your order at your local post office, so we urgently need to get in contact with them to find out why they allowed for an opened parcel to be collected. Unfortunately, when you sign for the parcel you are agreeing that you have received it in an unopened, undamaged condition so we will require some further information to open an investigation for this one. Please could you send through an email to our Customer Service Manager at cs[email protected] so that we can look into this further.As I stated before my package was open I sent a picture with that comment added had no strainers in the package
Kleva RangeKleva Range
Hi Jason,
We understand that the parcel arrived damaged, unfortunately when you signed for your parcel, you are signing to confirm that you have received it unopened. However, we are happy to open a... Read more
n investigation with your local Post Office and want to ensure you receive your full order.Similar opinion? Write a review on ieatwords.com.au!
KathyNortheast, VIC
The Sumo Slicer's misleading play on words
Do not purchase a Sumo Slicer unless you understand the difference between "Flat" and "Smooth." As I'm not a literary genius I missed the subtle nuance. It seems that the Sumo will only stick to a "Smooooooth" surface not a "Flat" surface.
"It's in the TV Ad," they said "Smooth Surface" not "Flat surface." I had to consult a dictionary to understand the difference! They were good enough though to offer for ME to ring THEM to get a few tips to make it work. Apparantely, it's a simple matter of putting a towel down, then placing a plate on top of the towel, then adhering the Sumo Slicer to the plate! Call me weird but I wasn't happy with this solution!
As I don't have a PHD in Consumerism I won't be purchasing from Klevarange again.
1 comment
Kleva RangeKleva Range
Hi Kathy,
Thank you for your feedback, we apologise for any confusion.... Read more
Unfortunately suction cannot be created if a surface is not completely smooth and flat, this is outlined on our website but we will pass on your feedback to ensure it is made clear in all of our TV advertisements. We want to ensure you are able to use your Sumo Slicer properly and safety, so if you do not have any flat surfaces suitable please email our Customer Services Manager Carla on [email protected] who will be happy to assist in organising a return for this product. Apologies again for any confusion, we appreciate your feedback.Similar opinion? Write a review on ieatwords.com.au!
not happyGreater Melbourne (Outer), VIC
Item missing
Purchased tv special! Special included free garlic peeler. Not received and on making enquiry was told that I had ordered different special, I had not and as on web site ordered accordingly. Was told by them they would supply them "Free of Charge" but I had to pay postage! I had already paid postage on the order and should not have to pay again. Customer service person was not interested unless I paid postage. Make sure you check all the offers as you may not be getting what you wanted.
1 comment
Kleva RangeKleva Range
Hi There,
We currently have 3 different Kleva Sumo Slicer offers available to purchase on our website, each with different bonus gifts.... Read more
The offer you selected and purchased will be outlined in your order confirmation email. If you have incorrectly received another offer with different bonus gifts, please get in contact with our Customer Service Manager at [email protected] and we will be happy to reimburse you for the postage you paid. Apologies for any inconvenience caused.Similar opinion? Write a review on ieatwords.com.au!
Kleva pro pans
The best pans we have had!. Have never bought anything from a TV ad before but we went for it and certainly don't regret it. My husband is a chef and he loves them!
1 comment
Kleva RangeKleva Range
Dear Lulu,
Thank you for your feedback, we love happy customers!... Read more
Please continue enjoying your pans and do not hesitate to contact us back should you have further questions. We wish you a lovely week :) Kind regards, Kleva Range TeamSimilar opinion? Write a review on ieatwords.com.au!
Barry LSydney, NSW
- 6 reviews
Disappointed
Ordered a product sumo slicer from this company and it was despatched via Couriers Please and this company has delivered it to Narwee Newsagency and expect me to pick up from there when I paid for a door to door service
Rang Kleva who were no help and told by them that I would have 2 options have the item replaced once first order is returned or I pick up from Narwee when we are located in Riverwood Customer service ZERO
Will never buy any Kleva products again and it is a shame that the morning shows on channel 9 advertise their items
2 comments
Kleva RangeKleva Range
Hi Barry,
We are disappointed to hear that you have had a bad delivery experience with your order and will be following up with the courier, apologies for any inconvenience caused.... Read more
If you are not at home at the time of delivery, your order will be redirected to a collection point in your local area, you can select your chosen or closest collection point in the delivery options sent to you via SMS and email. Unfortunately if no selection is made, the driver will select the local collection point within 5km of your address based on their delivery route. We apologise if this was not the case and want to ensure you have now received your order in full, please get in contact with our Customer Service Manager on [email protected] and we will lodge a complaint with the courier to ensure that any appropriate action is taken. Apologies again for any inconvenience caused.The driver at no time arrived at our address
He took it upon himself to deliver to Narwee Newsagency
A response from Couriers Please blamed Kleva for the reason for delivery to POP Shop and it came fr... Read more
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Lauren P
- 2 reviews
Deserves no stars.
Duster & extension pole doesnt stay extended when the duster goes in a vertical angle. I got a stick from the garden and some sticky tape which did the job better.
1 comment
Kleva RangeKleva Range
Hi Lauren,
We are disappointed to hear that your Duster/Extension pole are faulty.... Read more
Please get in contact with our friendly customer service team on [email protected] or 02 9387 4100 and we will be happy to organise a replacement for you free of charge. Apologies for any inconvenience caused.Similar opinion? Write a review on ieatwords.com.au!
KarrionSouth East Queensland, QLD
Dont buy
This product is rubbish, turns your food to mush, and the blades are blunt. Make sure you read the reviews before buying. Will be throwing it into the bin, very disappointing.
1 comment
Kleva RangeKleva Range
Dear Customer,
Thank you for your feedback and apologies for any inconvenience. Please email us to [email protected] in order to send you all the information related with the return process.... Read more
Our apologies one more time. Have a lovely day! Kind regards, CazSimilar opinion? Write a review on ieatwords.com.au!
JenSouthwest, VIC
Kleva Sumo Slicer
I ordered two Sumo Slicers and gave one to my daughter. I love the product, make salads so much easier My slicer would not stick to my bench, but a simple phone call and the base was replaced. Excellent customer service
1 comment
Kleva RangeKleva Range
Hi Jen,
Thank you for your wonderful review.... Read more
We are really happy to hear that you are enjoying your Kleva Sumo Slicer and appreciate you taking the time to provide us with your feedback!Similar opinion? Write a review on ieatwords.com.au!
EleanorCamp Hill
sumo slicer is a blunt, doesn't cut and is not fit for the purpose it is marketed.
I am very disappointed but the slicer component of the sumo slicer will not cut anything and is so blunt . I will be returning this product and would not engage with the company again.
.
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Boo
- 17 reviews
It's just a basic iron
I have the Iwantar Ironfast UV iron. It does a decent (but stock standard) job of ironing. You cannot iron over any motifs on clothes as advertised and I have tried severall times to make it magically steam away wrinkles from hanging items like in the ads but it simply does not do this. It's just an iron.
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OzziesPerth, WA
- 8 reviews
UNTRUSTWORTHY - BUY ELSEWHERE
After seeing the "glossy" TV advert I contacted Kleva Range to find out more about their company policies for damaged goods when received by me; goods lost in transit; type & cost of insurance cover and after promising me to email the info they have ignored my requests. I have phoned them three times and nothing but exscuses ("Person that I need is out of office, etc, etc").
I buy a lot of different stuff on the Net and these people can not be trusted!
Do not do business with them!
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Disappointed purchaseBonython 2905, ACT
Sumo Slicer Perspex top won’t slide off after use
Worked really well until the top wouldn’t slide off After I had used it Dismantled all parts for rinsing and clear Perspex top wouldn’t release I have 2 and both have done the same thing
2 comments
Would love a replacement It’s a great product
Kleva RangeKleva Range
Dear Customer,
Thank you for your message. Please get in contact with our Customer Service Team. We can be contacted on 02 9387 4100.... Read more
My apologies for any inconvenience. I wish you a lovely weekend! Kind regards, CazSimilar opinion? Write a review on ieatwords.com.au!
Rw54South East Queensland, QLD
- 2 reviews
Take notice of the negative reviews for the KLEVA SUMO SLICER
Very disappointed with this cheap, flimsy product not worth the money
TV junk and false advertising !!!!
must say clever sucked in advertising...ha ha
Only works for carrot and cheese if your lucky and then it wastes some food
Not worth the effort a knife does a better job and is easier to clean
I will not be so stupid as to by from tv again as the process of getting your money back is not fair from the Kleva range ( cost to buyer for return post )
This company should be ashamed due to false advertising and money grabbing for an inferior pr...Read more
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KimR6Sydney, Australia
Don't waste your money
I tried onion, fennel, mushrooms, leek, and a few other things in this. Doesn't work. items get stuck, and mulched. Wasted half the veges and ended up having to chop by hand anyway. I wish I'd read the reviews before I purchased. There is a good reason the video only shows carrot, zuccini and cheese as I expect that is all it works for, although I didn't try, other reviews said as much. What a waste of money
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Katherine R.South East Queensland, QLD
I wouldn’t buy one
I wouldn’t waste your money on the product. It’s blades are not sharp and therefore you waste a lot of the product putting it in the machine. If you grate a lot of carrot and cheese you may have a use for this product, but it stops there. If you notice it only ever cuts cheese, zucchini and cucumber. That’s because that is really all it does. The ‘free’ bag sealer is another waste of money. It doesn’t seal the product and one does a poor job after multiple tries. It’s a shame this product doesn’t do as it is meant to it would have been good.
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capitalJCMelbourne, Victoria
- 5 reviews
- Verified customer
Don't waste your money on the Sumo Slicer
In a moment of weakness, I ordered yet another product from the television. Tonight I tried to whip up some sweet potato chips and what a drama. I have to agree with others, the blades just aren't sharp enough and you end up wasting most of the product with it getting stuck or not getting close enough to the blade. I too got two for $69, promising a friend he could have the other. I have since called him to let him know that I will instead put the second unit in the bin, just as I will be doing with the first.
1 comment
Kleva RangeKleva Range
Hi,
Thank you for your review.... Read more
We are sorry to hear that you are unhappy with your sumo slicer. Please may you get in contact with us on 02 9387 4100 or [email protected] as we like to look further into your situation and help make it much more positive. Have a lovely day. Kind Regards, Kleva RangeSimilar opinion? Write a review on ieatwords.com.au!
00000South East Queensland, QLD
Love my Sumo Slicer
I can't understand the people who say this is a useless product. I find it very easy to use. Grates cheese beautifully.I now make the best salads.I also find it easy to clean.
1 comment
Kleva RangeKleva Range
Hi There,
Thank you for your review, we are so happy to hear that you are enjoying your sumo slicer.... Read more
Have a lovely day! Kind Regards, Kleva RangeSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
P E Wasked
Sum time ago I purchased 2 Kleva sharp duos and a Kleva cut master series knife. On sharping the knife the other day I noticed the blade had chips along it. Is it covered by warranty. My name is Paul West 10 Monterey Ave Macquarie Hills 2285 . Looking forward for a reply
No answers
sluggaasked
am i doing something wrong or doesnt it slice tomatoes mine turned into mush
2 answers
Hi Slugga, the blades aren't sharp enough to slice tomatoes. The Sumo Slicer is useless as is the customer service. I sliced potatoes and they came out wafer thin. I had to chuck them out along with the Sumo Slicer!
Kleva RangeKleva Range
Hi There,
Unfortunately the Kleva Sumo Slicer is not designed to slice tomatoes as they are too soft.
The slicer blade is great for a range of fruit and veg such as potatoes, cheese, onions, zucchini and many more. Please refer to the food guide included with the instruction manual, which outlines the different foods each blade is designed for.
Please don't hesitate to reach out to our friendly customer service team if you have any other enquiries at [email protected] or 02 9387 4100.
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Kleva RangeKleva Range
Hi Kerry,
We are disappointed to hear that you were not satisfied with your IronFast UV Iron, we want to get more feedback on the issues you are experiencing to ensure you have not received a faulty iron.... Read more
Please could you give us an email at [email protected] and we will be happy to assist you with a replacement or return. Thank you.