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46 questions from our users

Tanya
Tanyaasked

My new Anko Scales Bluetooth name doesn’t show up in settings Bluetooth on my phone. Tried over and over



1 answer
Paul N.
Paul N.

Sorry, but it won’t. These scales are cheap rubbish and definitely don’t work as advertised. If you kept your receipt, get a refund.

Fay J.
Fay J.asked

Why doesn't the figures light up properly. I have only half of the number appear on the last 2 digits so I have to guess what I think it is.....not good! I have changed the batteries and it doesn't make any difference.

No answers
ALH
ALHasked

my scales bluetooth my weight but not body fat, muscle, bmr & so on. if there a way to get this connected? i’ve tried everything even disconnecting the scales.
please only answer if you know how!

No answers
lavi
laviasked

Ive been using it for a while and then out of nowhere this morning it wouldn’t register my weight then when i went to link it again it keeps on saying turn on the device but it’s on



1 answer
Paul N.
Paul N.

No idea sorry. Mine does weight, but blue tooth never works. I guess I have this fault to look forward to now!!
Not worth the money despite how cheap it is.

Manny Kraus
Manny Krausasked

I weigh myself in the morning then will weigh myself about 2 minutes after before recording it to my Bluetooth. My biff is that within those two readings it can fluctuate between 2 kg. How am I suppose to know which one is the true reading? Very disappointed also under body fat scale under the drop down bar it has no readings in it it has a picture of the scales then body fat then underneath that unlink! What is this for and why is thr no reading

No answers
Colin
Colinasked

When I stand on the scale numbers come up and quickly disappear and Lo comes up. What does Lo mean? I have renewed the batteries but the same happens, quick spin of numbers followed by Lo.

3 answers
Erisana
Erisana

Lo means low battery. https://www.kmart.com.au/wcsstore/Kmart/pdfs/42489146_Manual.pdf



Dianne T
Dianne T

Me too, drives me nuts...

Dianne T
Dianne T

Even with fully charged new batteries!

Chris
Chrisasked

I bought my scales about a month ago. The first time I used them they were fine. I then went on holidays. Now I’m home and they will only register weight and fat. What should I do?

1 answer
Dipsy Di
Dipsy Di

The sync the app on ur phone

CJ
CJasked

What dpes Err H mean

No answers
Dimiti L.
Dimiti L.asked

What does the Err- H mean? I can only get my body weight read and synced through to my app

1 answer
Dipsy Di
Dipsy Di

Try resyncing
Take out battery

Emma W.
Emma W.asked

The scale reading work on all our family except our son. He is 21kgs but it will not give his hydration/fat readings. He is the one I am trying to track as I want him to put on weight. Is there a reason only his comes up with an error message?

2 answers
Emma W.
Emma W.

Errl message

JanelleJanelle
JanelleJanelle

Emma, I wonder if your son is too light to register the body fat. The printed instructions do say 'Children under 10 or adult over 70 can only use the device under normal weighing mode.'

Brii C.
Brii C.asked

What does 'err h' mean?

No answers
Ross
Rossasked

Can the scales be calibrated?

3 answers
Ezz
Ezz

Not that I could ever work out

Mark
Mark
JanelleJanelle
JanelleJanelle

Presumably pre-calibrated from the manufacturing company.

Rusty A.
Rusty A.asked

Why the hell doesn’t a female profile work anymore? Mum of 6 has money to throw away, don’t you know?

1 answer
Emma J.
Emma J.

Mum of six here too … bought this with the intention of trying to improve my health and fitness, and I keep getting ErrH message. Frustrating as hell!!

Harry
Harryasked

What’s the app under

2 answers
Colin.F.
Colin.F.

Dosnt really matter it won't sync properly between app and scales. The app is named on the instructions ‼️‼️

Colin.F.
Colin.F.

Just checked and app is senssun app. Won't do ypu any good cheap and nasty scales and app won't sync

Gail H.
Gail H.asked

After I weigh myself the scales come up with an error and it doesn't show the %fat/hydration/muscle ect. I am not that heavy that I am overloading the scales. It doesn't matter if I use the app or not.
Edit: I'm following instructions to not wear shoes or socks, just bare feet.

4 answers
Colin.F.
Colin.F.

Make sure you have no shoes or sox on, must be bare feet.
Dont try to sinc and save stats as this scale is useless to sinc ‼️‼️

Mans83
Mans83

Hi, you need to change yourself to male on the app. That’s the only way I could get it to work.

Meaghan G.
Meaghan G.

I did that and my body fat % dropped by about 8%! In about 5 minutes...

fifis101
fifis101asked

Do the scales show all the info on the screen or is it only shown on the app?

1 answer
Jade
Jade

Only on the app. That's IF it works. Please don't buy this.

Kay
Kayasked

Hello. I have already installed the SenssunHealth app and have successfully linked the Kmart scale to this app on my iPhone. However, the app only records/provides weight and BMI.

How do I get all the other results or for the app to work to get them? Any help is appreciated. Thank you!

1 answer
Dianne T
Dianne T

Me too - I want muscle, bone, water fat percentages as well as just weight! The whole reason for getting the scale in the first place!

Sasha R.
Sasha R.asked

My partner threw away the instructions manual and now I can’t find the Link to the app. Does anyone have it?

2 answers
Suzie S.
Suzie S.

On iPhone it’s HealthMonitor

Gillian Mercylin
Gillian Mercylin

Android it is bodymonitor

George L.
George L.asked

The Anko Weight Scale did connect and showed weight on my Android phone. But that is all it would do. None of the graphing, report, history or trend features worked. I am taking g them back to the store after 3 days of trying to sort out the app. It seems a con job. I paid a premium but did not get the features I wanted.

No answers
Tanya P.
Tanya P.asked

Why are these not connecting with my Bluetooth on iPhone

No answers
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