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24 questions from our users
ALHasked
my scales bluetooth my weight but not body fat, muscle, bmr & so on. if there a way to get this connected? i’ve tried everything even disconnecting the scales.
please only answer if you know how!
No answers
laviasked
Ive been using it for a while and then out of nowhere this morning it wouldn’t register my weight then when i went to link it again it keeps on saying turn on the device but it’s on
1 answer
No idea sorry. Mine does weight, but blue tooth never works. I guess I have this fault to look forward to now!!
Not worth the money despite how cheap it is.
Manny Krausasked
I weigh myself in the morning then will weigh myself about 2 minutes after before recording it to my Bluetooth. My biff is that within those two readings it can fluctuate between 2 kg. How am I suppose to know which one is the true reading? Very disappointed also under body fat scale under the drop down bar it has no readings in it it has a picture of the scales then body fat then underneath that unlink! What is this for and why is thr no reading
No answers
Colinasked
When I stand on the scale numbers come up and quickly disappear and Lo comes up. What does Lo mean? I have renewed the batteries but the same happens, quick spin of numbers followed by Lo.
No answers
Chrisasked
I bought my scales about a month ago. The first time I used them they were fine. I then went on holidays. Now I’m home and they will only register weight and fat. What should I do?
CJasked
What dpes Err H mean
No answers
Dimiti L.asked
What does the Err- H mean? I can only get my body weight read and synced through to my app
Emma W.asked
The scale reading work on all our family except our son. He is 21kgs but it will not give his hydration/fat readings. He is the one I am trying to track as I want him to put on weight. Is there a reason only his comes up with an error message?
2 answers
Errl message
Emma, I wonder if your son is too light to register the body fat. The printed instructions do say 'Children under 10 or adult over 70 can only use the device under normal weighing mode.'
Brii C.asked
What does 'err h' mean?
No answers
Rossasked
Can the scales be calibrated?
3 answers
Not that I could ever work out
I don't know if they can be calibrated, but I do know that they are a really poor product. There is no on/off switch, and any batteries you put in will go flat in either a few days or a couple of weeks for expensive batteries.
I've just thrown my set out as I didn't keep the receipt.
Presumably pre-calibrated from the manufacturing company.
Rusty A.asked
Why the hell doesn’t a female profile work anymore? Mum of 6 has money to throw away, don’t you know?
No answers
Harryasked
Gail H.asked
After I weigh myself the scales come up with an error and it doesn't show the %fat/hydration/muscle ect. I am not that heavy that I am overloading the scales. It doesn't matter if I use the app or not.
Edit: I'm following instructions to not wear shoes or socks, just bare feet.
4 answers
Make sure you have no shoes or sox on, must be bare feet.
Dont try to sinc and save stats as this scale is useless to sinc ‼️‼️
Hi, you need to change yourself to male on the app. That’s the only way I could get it to work.
I did that and my body fat % dropped by about 8%! In about 5 minutes...
fifis101asked
Do the scales show all the info on the screen or is it only shown on the app?
Kayasked
Hello. I have already installed the SenssunHealth app and have successfully linked the Kmart scale to this app on my iPhone. However, the app only records/provides weight and BMI.
How do I get all the other results or for the app to work to get them? Any help is appreciated. Thank you!
No answers
Sasha R.asked
My partner threw away the instructions manual and now I can’t find the Link to the app. Does anyone have it?
George L.asked
The Anko Weight Scale did connect and showed weight on my Android phone. But that is all it would do. None of the graphing, report, history or trend features worked. I am taking g them back to the store after 3 days of trying to sort out the app. It seems a con job. I paid a premium but did not get the features I wanted.
No answers
Tanya P.asked
Why are these not connecting with my Bluetooth on iPhone
No answers
Stacey A.asked
How do you connect it to bluetooth on the scale?
3 answers
Turn your phones Bluetooth on, and open the Sesssun-health app. In the app press the drop down menu on the left and click devices. Then tap the scale with your foot every three seconds so that something comes up on the scale, but not hard enough to register a weight. The scale should come up in devices, click to pair it.
It's stupid really but that's the only way to get it to work.
And you have to do this every time...
This works. Ignore the Settings page on your iphone and allow the app to find the scales.
Your suggestion works thanks
Callum B.asked
I've got a huge discrepancy with the anko body fat %. I've measured myself side by side with several body fat scale. I'm normally around 12% body fat but the anko scale is saying 19-20%. I also measured my mother who is normally around 24% but the anko scale read around 36%. The weight, and muscle mass seems to be same but the water and most importantly body fat % is way off. I just bought the anko scale today. I'm deeply concerned about the body fat % and I'm not sure what to do next. Is this device faulty or something else going on?
No answers
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