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richard08werribee
- 5 reviews
- Verified customer
Micro sd card. Bit late with post but its easter and they gave a little sweetener. A+
100% correct to description. Will buy from again. Quality products. Fair pricing. Good communication. Big range of dash cam products and accessories. Also when online in store it was very easy to look around and find what you need to look for.
1 comment
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BernieSydney, NSW
Fantastic service !!!
Got my Olympus WS-852 Digital Voice Recorder inside 24hrs of me confirming the purchase.
Really happy with the prompt delivery .... outstanding product too, performed as advertised. Will definitely recommend your company.
1 comment
Deakin F.Linelink Online
Bernie, thank you so much for your review of Linelink Online. More importantly, we are so happy that we delivered fast and met your expectations. It's a tough time for Australian businesses and review... Read more
s like yours certainly help us so a heartfelt "thank you. Thank you for your business and we hope you come back to us again!
Similar opinion? Write a review on ieatwords.com.au!
Great price and crazy fast delivery
Ordered a dash cam. They had the cheapest price and package came Super quick. Ordered it on Friday night and it came Tuesday morning. They probably have the cheapest price if you’re looking into dash cams
1 comment
Deakin F.Linelink Online
Marko, thanks so much. As Australia's largest specialist Dash Cam dealer we aim to provide the best brands at the best prices with lightning fast delivery with stellar customer service. Glad we lived ... Read more
up to standards for you! Thanks again for taking the time to write a review.Similar opinion? Write a review on ieatwords.com.au!
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Rodney
- 2 reviews
Outstanding customer service!
From researching item, to online purchase and delivery, everything was top notch. A pleasure to do business with the Linelink team!! Will recommend and shop here again. Thanks again. Rodney.
1 comment
Deakin F.Linelink Online
Rodney, thank you for taking the time to write a review. It is really appreciated. We strive to meet or smash customer expectations and I'm glad we hit the mark for you. We look forward to assisting you in the future. Happy new year to you!
Similar opinion? Write a review on ieatwords.com.au!
NickNorthern Region, NSW
Great product at the best price
Purchase a Cellink Neo from Linelink at a great price. Product arrived earlier than expected and was brilliantly packed to maximise protection. Everything appeared to be in order with a selection of wiring options. Haven't connected yet but looking forward to putting it all together with my Viofo A129 Duo Dashcam.
For those, like me, that live in regional areas and don't have many options locally, this is a great way to buy and Linelink Online have made this an easy and pleasant experience.
Highly recommend.
Nick H. Armidale NSW
1 comment
Deakin F.Linelink Online
Nick, thanks for the beaut review of Linelink Online. We aim to please in terms of quality products, awesome service and great prices with fast shipping. It makes us really pleased to see you were a h... Read more
appy customer with a great experience. Hope to see you back again.Similar opinion? Write a review on ieatwords.com.au!
Neil WSouth East Queensland, QLD
- 14 reviews
- 1 like
- Verified customer
Great Product at Good Price
I purchased a Cellink Neo from Linelink Online as the one they stock has all the connectors included for hardwire or cigarette lighter socket for power input as well as cigarette socket and three wire output cables. Every combination possible for power input and power output to dash camera is covered with the supplied cables and connectors. They also have competitive pricing.
The only minor constructive criticism I have was I was not informed my order was delayed. I did not find this out until I sent a query as tracking was indicating shipment...Read more
had occurred but no tracking status was showing during the course of the four days there after. Upon sending a query (which was answered promptly) I was advised that delivery was delayed due to stock being water damaged and awaiting arrival of next shipment. I expressed concern that the system shows my order shipped when this is not the case. I was advised that when an order is placed the system automatically generates the parcel consignment label and at that point the Australia Post system immediately sends you an email advising of the tracking data. I assume this system works well when you have stock which is despatched on time. I must admit my queries were answered promptly (within two hours) but it would have saved a lot of anxiety if I was informed the delivery was delayed without me having to send a query. Would I use Linelink Online for future purchases? Yes I would but please inform your customers when there is a delay in shipping there order.1 comment
Deakin F.Linelink Online
Neil, thanks very much for your review, we really appreciate you taking the time to write and list your feedback. We do appreciate it and we do act on it. Unfortunately, sometimes there are delays wit... Read more
h inbound stock and your order was caught in one of those delays. 99% of the time our orders ship out overnight so we do get it right most of the time. Your feedback has been passed on to Management as we read and act on each bit of feedback we receive. Thanks again and we hope to see you back soon!Similar opinion? Write a review on ieatwords.com.au!
bobskiIllawarra, NSW
- 5 reviews
- 2 likes
everything went fine product was excellent fast delivery all good
people buying online all the time come to understand two things about online shopping 1/the choice is huge and better value 2/ it takes a little longer than going to the shop and buying it ..............postage ect if you cant wait go to the shop
1 comment
Deakin F.Linelink Online
Thanks for your review of Linelink Online. We really appreciate your comments. We aim to offer the best prices, epic customer service and speedy delivery. We are glad we lived up to your expectations!
Similar opinion? Write a review on ieatwords.com.au!
WV X.Perth, WA
Questionable conduct
Good range of quality products and competitive prices BUT unfortunately all tarnished by their lack of communication and professionalism.
They lied about my order being sent when they didn't even have the stock on hand to begin with, and then they bluntly lied on their ebay feedback account about providing me with daily updates about the delay, where in actual fact they only replied once, and only because I chased them up one week after they dishonestly marked the item as sent. Based on some of their negative feedback comments, it seems that ...Read more
similar issues have occured in the past as well. I actually left a neutral feedback as I did receive the item in the end, but they still couldn't admit their mistakes or just leave it as is, but instead they continued lying to cover them up. Please take this as a constructive feedback as whoever is responsible for managing your ebay account should probably be looking at their team responses more closely to prevent any reputational risk for your company.1 comment
Deakin F.Linelink Online
Thank you very much for taking the time to write a review. We aim to ship all our orders overnight and this occurs in most cases. From time to time there are variances to this where we can't ship item... Read more
s by air (specific batteries), where outside a delivery area (remote) or other circumstances. We always aim to advise customers as soon as we are aware of a delivery delay. We certainly don't lie and you'll see we have many happy customers as we always go the extra mile. In your case I am very sorry that we let you down and if you email us we'll be only too happy to do what we can to make your experience better. Thank you for the reply!Similar opinion? Write a review on ieatwords.com.au!
Peter
- 2 reviews
Product is fine, but website lies about dispatch times
The product is fine, but the website lies about dispatch times. There is a countdown clock saying order before a certain time and it will be dispatched the same day. Like others have said this is a lie. the order was dispatched 2 days later, with Express Post delivery taking 4 days from order. If the website didn't lie to all customers about same day dispatch this would be a 5 star review.
2 comments
Deakin F.Linelink Online
Peter, thank you very much for taking the time to write a review. We aim to ship all our orders overnight and this occurs in most cases. In fact when we look across our entire order matrix from last m... Read more
onth 97% of our orders were delivered next day. Sometimes there are circumstances that are out of our control that have an impact on delivery and we do what we can do alert our customers of any significant delays. We certainly don't lie about our delivery times though and you'll see there are many happy customers listed on Product Review. We take on your feedback and am very sorry that we didn't live up to your expectations this time.Delivery is out of your control, and I have no issue with the delivery time. Looking through the reviews here, I think you will find the promise of same day dispatch not being met is a common issue, n... Read more
ot an isolated case. Had your site not promised same day dispatch I would have left a five star review. Just remove the stupid countdown clock promising same day dispatch and your ratings will lift. Dispatch within a couple of days is acceptable to most, had same day not been promised.Similar opinion? Write a review on ieatwords.com.au!
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Hayden L.Greater Melbourne (Outer), VIC
- Verified customer
Slow shipping & poor communication!
I purchased a product from their eBay store with express shipping. It didn’t arrive for several days, with the dispatch label showing that it was posted the day I ordered it; meaning they didn’t send it via express post. Throughout the whole process they didn’t provide me with the tracking number (even though I asked), I assume to cover up the fact that they weren’t actually using express post.
1 comment
Deakin F.Linelink Online
Hayden, thank you for your review. I've looked at your order and can see that it was sent via Startrack Couriers, not with Australia Post. We are taking up the delivery delay with Startrack as they no... Read more
rmally deliver overnight. The iSmartGate product that you ordered is a new product in Australia and is fulfilled from our QLD logistics facility and it looks like we were awaiting stock from Remsol who are in Spain and that the inbound stock was delayed slightly. We apologise for the delay and as you will see from most of our reviews, our delivery time frame is overnight in most cases. We hope you'll give us another chance in the future because we aim to please our customer base as we like happy customers not unhappy ones!Similar opinion? Write a review on ieatwords.com.au!
AndySydney
- 9 reviews
- 14 likes
Basic website functionality, no tracking, fast email response but not really helpful
Very basic website design, not the greatest experience, annoying pop-ups. Don't be fooled by it saying next day delivery, because that didn't happen. Does not provide shipping tracking information, you need to email and ask for it, however, even after I have requested it by email, I was told that there were "thousands of orders", and that I should receive my items 7-10 days later, no tracking was given.
Now, although the company doesn't meet many of the standard expectations of modern online vendors, the packaging was quite well and it did en...Read more
d up arriving after about a week. I did also noticed that their response to emails was fast before my item was delivered and quite delayed once the item has been delivered. So if you are happy to wait for your item, with no visibility of when it will be delivered, the site sometimes can be quite competitive with their pricing so it is worth considering.1 comment
Deakin F.Linelink Online
Thanks for your review Andy. In fairness, for this special deal on Ozbargain we did advertise that shipping would take place on the 10th of July via Express Post. In accordance with that commitment we... Read more
shipped on the 9th and 10th but unfortunately our freight partner Australia Post let us down. Many of the consignments from this special deal took more than 8 days to arrive and Australia Post are investigating the "why" now. Ordinarily delivery is 1-3 days via Express Post and we do add tracking to all our consignments. With this being an Ozbargain Deal it was handled a little differently as it was a joint promotion we ran with Viofo Australia. In any event, we take all your feedback on board and appreciate it. I hope you enjoy your Viofo A129, they are one of our best sellers! Have a great day!Similar opinion? Write a review on ieatwords.com.au!
AaronPerth, WA
- 3 reviews
Shipping took to long
Bought a Viofo dash cam online from Linelink after seeing a deal posted on Ozbargain. From ordering online to receiving the dash cam took 1 day less than 3 weeks which is too long.
Also no tracking details provided despite having asked for them. Not sure why they are unable to provide tracking details. Was advertised as Express Post but there was nothing express about it.
1 comment
Deakin F.Linelink Online
Thanks for your review Aaron. On this special deal on Ozbargain we did advertise that shipping would take place on the 10th of July via Express Post. In accordance with that commitment we shipped on t... Read more
he 10th but unfortunately our freight partner Australia Post really dropped the ball. Whilst we shipped on the 10th of July many of the consignments from this special deal took more than 8 days to arrive. We are taking this up with Australia Post management as this is totally not acceptable. So we will wear this one, we apologise for the delay you encountered once the consignment was lodged and we can assure you that such delays are not standard practice for us. We hope you enjoy using your Viofo Dash Cam.Similar opinion? Write a review on ieatwords.com.au!
JMCGSouth East Queensland, QLD
Did not provide the advertised product
I purchased a Viofo HK3 Hardwire kit. The kit I was sent was a cheaper version with no automatic low voltage functionality.
I am currently in the process of sorting this out, but it should never happen in the first place. I highly recommend people avoid any company who bait and switch products.
6 comments
Deakin F.Linelink Online
Thanks for taking the time to write a review. Firstly, we pride ourselves on providing quality products at the best prices in a timely manner. To hear that your experience was not up to expected stand... Read more
ards is definitely disappointing. Insofar as your suggestion that we "bait and switch", I'm afraid you couldn't be further from the truth. In a warehouse with thousands of orders shipping daily sometimes mistakes are made. It doesn't happen often but with a small item like an $18 cable where both products look very similar, it does sometimes occur. You'll note that we make it right when we do make a mistake. In your case we told you to keep the incorrect cable and we have sent you replacements via express post. That's the level that we go to make it right. So we are not really the 'bad guys' you've made us out to be. We have been around since the early 90's and that doesn't happen through poor customer service or poor business practices.Hi, thanks for the response Deakin.
I have not received any communication from you indicating that you intended to send a replacement but I appreciate that. I will update this review once I receive t... Read more
he product to confirm that things have been made right.3 days and still no replacement product or any form of communication apart from the above comment.
Could you please confirm this has been express posted?
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Eric IGreater Melbourne (Metropolitan), VIC
- 8 reviews
- Verified customer
Great Website, Great Customer Service, Very Competitive in Price
First time ordering from Linelink Online. I bought a Viofo A129 Duo dash cam and am very happy with the whole experience from using the website, chatting to customer service prior to purchase, check out and fast delivery. They were quite competitive in price compared to other major online stores and am very happy at the price I bought my dash cam. They are very quick to respond to my queries and concerns too. I got my order delivered within 2 days as I made the order at night time. Nothing negative to say really, so far so good. Hopefully the dash cam will last and I won't need to make a warranty claim. If I do, I will update my experience here. I highly recommend Linelink for any anyone looking to buy a dash cam.
1 comment
Deakin F.Linelink Online
Eric, thank you so much for your kind message and positive review. We like to consider ourselves experts in the art of Dashcamology (yes, we mage that up). In all seriousness, we live, eat and breathe... Read more
Dash Cams so you bought your Viofo Dash Cam from the right place. Viofo Dash Cams offer outstanding technology and quality at amazing prices. I hope we can help you out again!Similar opinion? Write a review on ieatwords.com.au!
Danniel Jones
- 2 reviews
Great product, a little issue with a wrong part sent but resolved FAST ! Thanks
Had an incorrect item sent, was rectified ASAP . In fact a new item was sent before I resposted the old for return .
Issues happen but it’s great to see such great customer service in solving my issue.
My Gogogate2 garage is awesome .
1 comment
Deakin F.Linelink Online
Daniel, thanks so much for taking the time to write a review. We really value your feedback and we are so happy that your Gogogate is meeting your expectations. We don't always get it right but as you... Read more
've pointed out, we fix our mistakes fast to keep our customers happy. Thanks again!Similar opinion? Write a review on ieatwords.com.au!
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GrandpaGrowlSouthern and Hills, SA
- 3 reviews
- 3 likes
Excellent Quality, Great Customer Service
The supply & delivery of the A129Duo made the whole purchase a plus. The followup by staff of a logistical was exceptional. The product was of the highest quality, easy to install and works well. Certainly lived up to best price guarantee on the website.
1 comment
Deakin F.Linelink Online
Thanks so much for your review. Viofo make an awesome Dash Cam and as you've pointed out they are easy to install and operate. We are really happy that you liked the product and our service levels, we... Read more
really go the extra mile to make our customers happy ones. Thanks again!Similar opinion? Write a review on ieatwords.com.au!
PeteInPerth2Perth
- 19 reviews
Don't believe them when the website says they have stock and do same day shipping!
Claimed item was in stock and same day shipped, I didn't hear anything for three days and after being fobbed off a couple of times on chat they eventually admitted they didn't have it in stock. So they wont tell you they are not in stock, they just sit on your order. What is worse, the website still showed it in stock and able to ship within 24 hours - so don't believe them when they show they have something in stock. Probably drop shippers who don't know the suppliers stock levels. Took just over a week to get a refund back through PayPal. Plenty of other companies to choose, so I recommend avoiding these people.
2 comments
Deakin F.Linelink Online
Pete, we appreciate you taking the time to review however there are a few inaccuracies in your review. Firstly, we never 'fob' customers off. We appreciate and value our customers as without them, we ... Read more
don't have a business. Secondly, we don't show stock levels on our web site so it is simply not possible for an item to show in stock as you've claimed. Thirdly, we are not a drop shipper as you claim. We have been around since the 1990's and we have a warehouse that we ship from in Victoria. In terms of shipments, 95% of our deliveries are delivered next day or within 3 days according to our logistics data. Our GoGoGate and iSmartgate orders are fulfilled directly from the manufacturer and in your case, stock was slightly delayed on an inbound shipment which caused the delay you experienced. As for your refund, your refund was initiated with PayPal the day you requested it, we cannot be responsible for the time frames that a payment gateway have in processing a refund. So again, thank you for your review but please next time ensure that your review is factual. Again, we value our customers and we work hard to ensure we have happy customers and you'll see that we have many from the reviews on this site and the other sales channels we market our products on.That's it, say the customer is lying, their reply tells you everything you need to know about them. Check the website and you will see the countdown saying order within so many hours for delivery... K... Read more
ind of suggests it would be in stock doesn't it. I also see quite a few one star reviews. Call me a lier all you want I know what I experienced. By the way you say 'orders are fulfilled directly from the manufacturer' - well that's the very definition of a drop shipper!Similar opinion? Write a review on ieatwords.com.au!
George K.Greater Melbourne (Metropolitan), VIC
Service, Price and Quality Products!
It was a breeze doing business with Linelink! They were more than accomodating, punctual in response to questions and very willing to go the "extra mile!" I look forward to fitting my new BlackVue unit! Thanks guys!
1 comment
Deakin F.Linelink Online
George, we will always go the extra mile where we can for our customers. Your custom is very much appreciated and we how we can be of assistance again to you, your friends or family.
Similar opinion? Write a review on ieatwords.com.au!
GailSydney, NSW
- 5 reviews
Great product
I bought my Blackvue B112 battery pack from Linelink to power my Blackvue dashcam. I'm very happy with the price, the delivery of the product & ease of purchase with Linelink.
The quality of the product is excellent. It does exactly what they describe. Very happy.
Will use them again.
1 comment
Deakin F.Linelink Online
Gail, thanks for your review of Linelink Online and Blackvue products. We agree, Blackvue are an awesome brand of Dash Cam and their accessories really do what they are supposed to do. Most importantl... Read more
y though, they are rugged enough for our harsh land. Thanks again for shopping online with Linelink Online - the Dash Cam experts in Australia!Similar opinion? Write a review on ieatwords.com.au!
P KumarIpswich
- 2 reviews
Good service and iSmartgate - great product offered by Linelink
This is my first experience with Linelink and I was very satisfied, I ordered a smart gate controller called iSmartgate. A quality product, very competitive pricing and postage was quick. Have already recommended Linelink to my friends for iSmartGate product.
1 comment
Deakin F.Linelink Online
Thanks so much for your positive review of Linelink Online, we really appreciate it. The iSmartgate range is a great way to make your Garage Door or Gate "smart" so that you can open or close it from ... Read more
anywhere. Thanks for your business, we really do appreciate it!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Jeffrey Goldeasked
Do you ship to USA? Thanks. [email removed]
1 answer
Deakin F.Linelink Online
Jeff, ordinarily we don't ship to the USA but we can do so on a case by case basis. Please email us at [email protected] with what you'd like to purchase and a shipping address and we can provide a quote for you.
Lorraine McVeaasked
i have ordered a Olympus DM-720 Voice Recorder (4GB) through Linelink online, and since doing this, have found the same product through Ryda.com ... the thing is, i am happy to purchase through Linelin, but they did not give any opportunity to purchase a waranty, and they did not give any information on what comes with the recorder.
Ryda.com tells me that i would have received batteries, a 1 year warranty, and a carry case. Do i also get this with Linelink?
Can someone from Linelink please respond, as i can not find anywhere else to get in touch with you? .the 'contact us' option, when i click on it, does nothing.
Thank you, and btw, i am looking forward to dealing with you in the future, as long as everything goes well with this purchase. :) have a great day everyone
1 answer
Deakin F.Linelink Online
Thanks for your message Lorraine. The item purchased is a standard package from Olympus which means no matter where you buy it, you'll get the same thing. In this case, batteries, carry case and product warranty. We hope you are enjoying your DM-720 and hope that you'll come back and shop with us again. We offer the best prices in Australia on Olympus Digital Voice Recorders, Blackvue Dash Cameras and the GoGoGate garage door smart home automation products. www.linelink.com.au
rotumaasked
Can I pick up my item in store?
2 answers
Hi don't think so but would be best to check with them direct.
Deakin F.Linelink Online
Linelink Online is purely an online store. We do not have a retail shop front and by doing so we can offer you better pricing as we don't have the expensive overheads of a retail "bricks and mortar" store. In fact, we guarantee that we will match or beat any genuine competitors price and we can do this by not having an expensive shopfront to maintain.
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Deakin F.Linelink Online
Richard, thanks for your review of Linelink Online. As Australia's largest Dash Cam dealer we aim to deliver a vast range of quality products at sharp prices. We aim for rocket fast delivery but at ti... Read more
mes like now with Covid 19, there are a few delays. Thanks again, we hope to be able to look after you again.