My dad took his GLA200 to Mercedes Benz Australia for service and found out that there is no part to replace the radio panel numeric buttons, which has the black coating come off. See photo.

He was told by the parts and service department that to replace it, the whole panel in the dash box needs to be replaced. The total cost is approximately $2,900 AUD.

What surprises him, is that everything in the panel is fully functional including the radio, navigation ...Read more

system and the telephone system, but he was told that he have to replace the whole panel on the dash box for $2,900 AUD. The car is still well within warranty and my dad is part of the Corporate Program. Mercedes Benz Sydney customer service did NOT help at all. What a Joke ? Come on Mercedes Benz, it’s just radio numeric buttons, not $2,900 AUD rip off

BadgeGLA200 d

Date PurchasedNov 2014

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SNSydney Surrounds, NSW

2 reviews
6 likes

GLA-Class X156 GLA 200 CDI (2014-2015)

Car with good features.

published 4 years ago

I bought the CDI 200 in 2015, it is 3 years old now. The Diesel engine is good for city driving. The start-stop is a bit annoying when driving through stop lights in short distances. There is a slight delay for the car to start and to move when accelerated using the start-stop function. There is an option to switch this off if needed, which is handy sometimes.
The standard features are excellent, the safety features are good. Driver & front passenger front airbags, Front side pelvis airbags, Window airbags, Rear side airbags, Driver knee airba...Read more

g, Front seatbelt guides, Front seatbelt pre-tensioners with force limiters, Pre-Safe accident anticipatory system, Active Bonnet, Attention Assist, Blind Spot Assist, Collision Prevention Assist, Manual childproofing on rear doors, Crash responsive emergency lighting. There are loads of features as standard equipment when compared to other European cars in this range. I had upgraded the car with comfort package, command package, and sunroof. The sound system and the GPS on the command package is good value. Auto park assist and reverse camera functions are excellent. The interior looks good and compact and high end. There is also an air conditioner vent for rear passengers, which is handy. The daytime running lights are standard and Bi-Xenon headlights are good. The electric auto folding side mirrors when the car is locked is a handy feature adding value. The drive is good, zippy for city driving. The turbocharged engine is good for long drives as well. The steering is well-balanced, the car has good control and not much of body roll with good road handling manners. The gear changes are not modulated quickly by the sensors and can sometimes stay on higher gear for a while when driving on hilly roads. This may have been tuned to get better fuel economy by the company. Excellent mileage, on a full tank (50 litre) I normally get about 720 km, mostly city driving. The adaptive break with hold function is a good feature. Helps to manage speed off the ramps in shopping centers. Have not done any off-road driving on it. Service interval is every 25000 km, which is awesome. I have done my 3 yr service just recently. The car is still performing well. There have been a few recalls but it gets addressed promptly during the service if this is not a major recall. The services cost is estimated between $700 - $1000 approximately depending on the type of service. I have not paid for the first 3 yrs of service as this was part of my package when I bought the car. The negatives I felt worth a mention are, There is no spare wheel as it has a run to fail tyres. I was expecting at least a repair kit. I could not find a jack to repair. Called the dealer and found out that this does not come with anything. The tyres are a bit expensive that your standard ones as these are run flats. But you can shop around and find good ones.

BadgeGLA200 CDI

TransmissionAutomatic

Date PurchasedMay 2015

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Mercedes-Benz GLA-Class X156 GLA 200 (2014-2016)

Reviews

2.5

picnic2002Sydney, NSW

$2,900 for radio button replacement AND no help from Mercedes Benz Australia

SNSydney Surrounds, NSW

Car with good features.

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Questions & Answers

Get an answer from our members

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Mitsubishi ASX

Honda HR-V

Nissan Dualis / Qashqai

Mazda CX-3 DK

Suzuki Jimny

Holden Trax TJ

Suzuki Vitara

Subaru XV

Toyota C-HR

BMW X1

Hyundai Kona

Suzuki S-Cross JY

Other Small / Compact SUVs

Mitsubishi ASX

Honda HR-V

Nissan Dualis / Qashqai

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Suzuki Jimny

Brand Manager for Mercedes-Benz?