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SophieBrisbane
- Pillow King
- Verified purchase
Brilliant pillow
I received two king size pillows as a Christmas gift. Was worried they would be too big but I really enjoy the length of them and they are not too tall. I’ve been using them for about a week and have had really comfortable sleeps. They are a good temperature, good softness and good height for both me and my 6’5” boyfriend. Highly recommend these pillows so far.
1 comment
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Five star experience
Most comfortable pillow we have ever purchased and over the years lost count of how many we have tried. Highly reccomend anybody not sleeping well to try it. Never thought we were going to find the perfect pillow at any price.
1 comment
MicroCloud B.MicroCloud
Hi Bjay, thank you for your review. Pleased to know that our pillow has helped you have much better sleep!
Similar opinion? Write a review on ieatwords.com.au!
JesBrisbane
- Pillow King
- Verified purchase
Just awful
I bought one for both myself and my husband after reading all of the rave reviews. I now wonder how many 5 star ratings are actually genuine. It has caused us both many restless nights trying to get comfortable. After following the care instructions and washing and drying them in Miele machines, they both turned into a lumpy mess. Don’t be fooled, this pillow is nothing more than a cheap pure polyester filled pillow. Microcloud, I am still within my “3 year guarantee”. Please kindly contact me to arrange my refund.
5 comments
MicroCloud B.MicroCloud
Hi Jes, thank you for your review. We notice that you made your purchase more than 2 years ago, back in July 2016. We'd like to know some more details about your use, and the processed you followed ... Read more
when washing. Please contact us via [email protected] or 1800 95 33 22 Our pillows are washed and dried frequently by hotel and domestic customers & come up superbly. You can be assured every review is genuine.
Thank you for your response. Yes, I attached my receipt evidencing my purchase date. My purchase is within your 3 year guarantee. I used a Miele washing machine (model W1712) and condenser dryer (mode... Read more
l T950WP) on a “woolens” cycle (the gentlest cycle on both machines). Miele is a very well respected retail appliance brand and I dare say much gentler than any commercial machine used by hoteliers. In terms of use, we put or heads on them. Generally speaking only at night and while asleep. Thank you for your invitation to converse away from the forum. In the interests of transparency, I politely decline.MicroCloud B.MicroCloud
Thanks for those details Jes. We see that the pillows have been used for approx 2 years and 3 months, recently washed and haven't come up well. It's difficult to say for certain what went wrong on t... Read more
his occasion. Perhaps the dry cycle was too gentle and therefore dried the pillows too slowly (similar to air-drying them outside) causing lumpiness. The dryer should be warm/hot temperature and regular spin It's important that we have happy customers & find solutions if issues arise. You're still very welcome to e-mail us [email protected] so that we can fix this for you.Similar opinion? Write a review on ieatwords.com.au!
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VictoriaOakland, California
Love these pillows, slept like a baby. I will purchase more pillows in the very near future. It took
Super comfortable, very positive for back issues, and slept longer during the night which before my sleep was restless. So happy I purchased these pillows, king size is perfect for my queen size bed. It’s like sleeping on a cloud.
1 comment
MicroCloud B.MicroCloud
Hi Victoria, thank you for your review. We're pleased to know that our pillows have helped to improve the quality of your sleep.
Similar opinion? Write a review on ieatwords.com.au!
Great pillow
Pillow is the best I have purchased. There a no neck issues with it and it is most comfortable. Just need to fluff it up and it returns to its shape. Less snoring!!!
1 comment
MicroCloud B.MicroCloud
Hi kse, thank you for your review. We are happy to know it has helped reduce neck pain and snoring issues.
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Love love love
We purchased two after using them at a hotel in Geelong, and it has been the best pillow purchase in years. Our linen cupboard is full of pillows purchased over the years that have never been quite right, but this pillow is sooo good. I immediately had better sleeps, and I particularly love the king size, as I find my head doesn’t fall off the end! Super comfy - not too hard, not too soft.
1 comment
MicroCloud B.MicroCloud
Hi Julia, thank you for sharing your experience. We're pleased to know that you have enjoyed MicroCloud comfort in both the hotel and your home. We wrote a blog article on the exact 'pillow cupboa... Read more
rd' issue you mentioned. You can read it via www.microcloudbedding.com.au/blog/do-you-have-a-pillow-cupboard/#more-30Similar opinion? Write a review on ieatwords.com.au!
CasBundoora
No sore neck
As a tummy sleeper I haven't woken up with a sore neck or shoulders yet but have only been using my pillow for 2 weeks. So far I'm delighted with the pillow - no flat spots during the night & lovely & comfortable. Customer service was excellent with speedy delivery. If this keeps up I will definitely be purchasing more.
1 comment
MicroCloud B.MicroCloud
Hi Cas, thank you for your review. We're pleased to know that you've had a great experience from service to our products. Our pillows are suitable for all sleep positions, as many people change thro... Read more
ughout the night. We look forward to assisting with your next order.Similar opinion? Write a review on ieatwords.com.au!
Jas BBrisbane
No more neck pain !
We slept on the King pillows for 5 nights recently at the MACq1 in Hobart they were just blissful, I dread hotel pillows as I've suffered with neck pain for some time now, my usual pillow at home isn't the best either, I can't wait for my order to arrive. I had no neck discomfort during our entire stay the pillows just fall into whatever position you sleep in.
1 comment
MicroCloud B.MicroCloud
Hi Jas, thank you for your review. We're pleased that you had such a comfortable sleep at the beautiful MACq1 Hotel. Our MicroCloud pillow is an ideal balance of neck support and soft comfort.
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crumbsSydney
- 3 reviews
Had these three years and still love them.
What can I say? They are the best pillows I have found. They don't smell. They are washable. They plump up beautifully. Love these pillows. Easy online ordering and delivery.
1 comment
MicroCloud B.MicroCloud
Hi crumbs, thank you for your review. They are certainly comfortable, clean and healthy. We're pleased to know they have lasted so long and still comfy for you!
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Maria KlesnikBrisbane
- 4 reviews
Great product
I actually bought pillow protectors and pillowcases in king size and they are absolutely great so soft and of beautiful quality will definitely buy more as soon as I possibly can
1 comment
MicroCloud B.MicroCloud
Hi Maria, thank you for your review. Our pillow protectors really are uniquely soft and comfortable. Look forward to assisting with your next order.
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The Mother of all Pillows!
I purchased this pillow for my snoring partner who has a thing for pillows, he can never find the right one and sleeps alternating 4 pillows every night! An absolute nightmare to sleep with so when I stayed in a hotel recently I discovered these micro cloud pillows. I purchased one for my partner and what a life changer it has turned out to be. One pillow all night long and he says it’s the best pillow he’s ever had and minimal snoring. I have slept soundly ever since as well. Worth every cent.
2 comments
MicroCloud B.MicroCloud
Good morning Max, thank you for your review. That is really pleasing to know that our MicroCloud Hotel Pillow trumps all others, and has allowed both of you a more comfortable and uninterrupted night's sleep.
It’s true, and 4 weeks later we are both sleeping soundly every night.
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Amazing! Have the best night sleep every night now!
I fluff the pillow every morning when I make the bed not that it needs it. Amazing support not to soft not to firm just right. Feels good to have a good night sleep
1 comment
MicroCloud B.MicroCloud
Hi Emm, thank you for sharing your experience. That is a fantastic result!
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Like a cloud
Pillow is big and fluffy. I do find it can flatten out but you can re adjust and fluff it up. You can scrunch it up to make it high or leave it flatter. I'm a side sleeper and find I can curl around it
1 comment
MicroCloud B.MicroCloud
Hi Kel, thank you for your review. We're very pleased to know you're enjoying that cloud-like feel.
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Finally ..my dream pillow
I have been looking for pillows that match the ones I have found on my travels. Thos is the one ! I have slept so much better since these arrived.
1 comment
MicroCloud B.MicroCloud
Hi Mick, thank you for your review. Great to hear that our MicroCloud pillow has helped you achieve better sleep.
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Fantastic- best pillow I’ve ever had.
I find it very very comfortable. I plump it up each day when making the bed to regain its shape. It’s great support for my neck and shoulders particularly when I’m reading.
1 comment
MicroCloud B.MicroCloud
Hi Merrill, thank you for the review. Pleased to know that you are enjoying the support and comfort of our pillow. It's encouraged to plump the pillow up after use as you are.
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I have tried various pillow,s in the past and the MicroCloud Pillows are way above any of the others
I have restriction of movement in my neck and the Micro Pillow gives me the support and comfort that one needs in having a good nights sleep. I certainly would recommend those for the comfort that is required.
1 comment
MicroCloud B.MicroCloud
Hi Alistair, thank you for your review. The pillow is popular because it combines comfort and support. We're happy to know that it has alleviated pressure on your neck
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- Pillow King
- Verified purchase
Like sleeping on a cloud
We stayed in a hotel which had MicroCloud pillows and were so impressed we decided to get two for home.
Because we have a king size bed we went with the matching size and my husband sometimes says we should have bought standard size but I find the king pillow exceptionally cosy as it also supports my shoulder and neck. I hope we enjoy them in the summer months as much as we do this winter.
1 comment
MicroCloud B.MicroCloud
Hi Wendy, thank you for your review. Pleased we have been able to help replicate that hotel experience at your home too. The king size are great if you have a king bed as 2 of them will fit the widt... Read more
h of your mattress. Our mattress toppers are super popular to create that cloud-like sleeping surface -- perhaps it's next on your MicroCloud radar.Similar opinion? Write a review on ieatwords.com.au!
Best pillows ever
This pillow makes me feel like I am in a Hilton hotel every night. So soft but yet enough body to keep me comfortable. I will never go back to normal pillows again. From now on, I'll only be shopping at Microcloud.
3 comments
MicroCloud B.MicroCloud
Hi Debbie, thank you for your review. That's fantastic that you have been able to replicate that luxury hotel feel in your own home - every night. Perhaps our mattress topper is next on your radar to give your mattress that 5-star hotel feel.
Hi thanks,
You are correct because I've already bought the mattress topper and it's amazing!
MicroCloud B.MicroCloud
You are one step ahead, thanks Debbie!
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Best eva comfort
Been using MicroCloud pillows for last 5 years and a return customer, wouldnt lay my head on anything else.
First experienced the quality and comfort when staying at Stamford Plaza Brisbane.
1 comment
MicroCloud B.MicroCloud
Hi Wen, thanks for your review and loyalty to MicroCloud. Pleased to know we've helped you achieve great sleep for many years.
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The Best Buy I’ve ever made.
The comfort is unbelievable and the support is excellent . I can not fault these pillows, infact all of my family now own a mircocloud pillow. The most wonderful nights sleep you’ll have !
1 comment
MicroCloud B.MicroCloud
Hi Dolly, thank you for the review. Pleased to know the whole family is sleeping well.
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Questions & Answers
Borisasked
What happens if after a few months this pillow becomes horrible to sleep on I'm now worried to purchase after seeing another person'sill comment
2 answers
Hi Boris, I can advise that after a few months of using my pillow every night, it is still as good to sleep on now. It does flatten a little but overnight where my head lays on it but I fluff it up in the morning and I'm very happy with it.
Hi Boris, All I can answer to that is that I have had my pillows for several months and still very happy with them. Yes, they do squash down overnight a bit where your head rests, but next morning just turn it over and fluff it up and good as new.
Helen Vasked
Why don't you reply to customer emails or answer the phone? :(
1 answer
MicroCloud B.MicroCloud
Thank you Helen for your question. We certainly do pride our selves with the best client service we can achieve and in this case we unreservedly apologise to you. We have made contact via both direct email to you this afternoon and also via PR in response to your review. Our error is that we did not reply to you quickly ( as indeed should have bee the case ) and naturally our staff are indeed genuinely disappointed . Your comments at indeed very fair and a timely reminder that speed of communication is of the utmost importance - for all clients, every time. Our 1800 95 33 22 is usually extremely reliable and quick.
Thank you again for bringing this to our attention for resolution . It is an emphatic lesson reinforced to all our team .
Regards,
MicroCloud
Zaynasked
Are the pillows low profile?
2 answers
MicroCloud B.MicroCloud
Good morning Zayn, the pillows are considered medium profile. Luxuriously soft like sleeping on a cloud, but also provide an excellent level of support for all sleeping positions throughout the night.
When first received, the pillow usually needs a 'bit of a shake' to reveal its true profile (I'd probably call it 'medium'). It's one of the best I've tried for both comfort and support. It's not one of those pillows your head sinks into and you have to sleep on your back in order to breathe. I'd be very surprised if you didn't like it.
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MicroCloud B.MicroCloud
Hi Sophie, thank you for sharing your experience. We're pleased to know that our king size pillows have helped to improve sleep for both of you. The standard and king size are the same pillow, howev... Read more
er the king is 20cm longer. Appreciate the recommendation.