??!

Reviews

4.8

123 reviews
5
(115)
4
(1)
3
(0)
2
(0)
1
(7)
  • Product Quality
    4.8 (95)
  • Return Claim MadeYes (7) · No (95)
  • Shipping
    4.8 (79)
  • Customer Service
    1.0 (1)
  • Warranty Claim MadeYes (3) · No (93)
Previous
Next

Reviewer Photos & Videos

Bird

BirdNewcastle NSW

  • 4 reviews

Excellent service

published

I was looking for a new mobile phone & had a browse on eBay. I found a phone I liked on mobileciti’s online store, an OPPO Find X. The transaction was easy, I received emails confirming the sale, & when the phone was on it’s way with the tracking number & the expected day of arrival. The phone arrived a day early in perfect condition. I have no hesitation in recommending mobileciti’s online store- they have a physical one but it’s in Sydney & I’m not- as I had a very positive experience with them.



Stephen Q.

Stephen Q.Sydney, NSW

The customer service is very satisfactory

published

I made some mistakes when I placed the order. Then I contacted the store. The customer service was so patient and understanding. Also their responses were also very quick. The issue was solved within one day. Very happy

DAVID ORR

DAVID ORRGreater Melbourne (Outer), VIC

Exceptional service.

published

It was very easy to navigate. I had selected the Oppo R17 at another store, before placing an order with you.
Very satisfied with the product. I had owned an Oppo. mobile previously.



Online Shops

Find out how Mobileciti Online store compares to other Online Shops

Know better, choose better.

Compare all

great product and fast delivery.

published

Thanks for a great product and fast delivery. 3rd time dealing with Mobileciti, will not be the last.. Thanks again.. NB: my son loves his new Oppo R15....Rogue Red... keep up the great customer service...

Genius

Geniuswyong

  • 2 reviews

Great service

published

Answered all my questions and the product arrived on time and as advertised, no damage. Product was as advertised, good quality. Online store is easy to use. All questions were answered in a short time and no problems seen.

Satisfied customer

Satisfied customerSouth East Queensland, QLD

Superb Service

published

I ordered an Oppo mobile phone from "Mobileciti", and, within 3 days it arrived from interstate and delivered directly to my door. I would like to take this opportunity to congratulate the team at "Mobileciti" that made this happen seamlessly. Keep up the good work with your price point and the way you look after your Customer base, Well done!!! 10/10. Kind Regards.

Steven Z.

Steven Z.Metropolitan Adelaide, SA

quality product and good service

published

I bought a mate 20 at the store. The quality and service are very good. They even helped me to amend the buyer's name in the invoice. Thank you very much.

Jay

JaySydney, NSW

Superb customer service and fast delivery

published

Would recommend purchasing here as they are super reliable and responsible. I had an issue with my purchase and Jay responded quickly and resolved my issue promptly. Big thumbs up!

Hector

HectorGreater Melbourne (Outer), VIC

No disappointment

published

I'm very confident with this store. I've purchased several items already & it never disappoint me. From easy transactions; quick delivery; quality merchandises; competitive prices & great deals.. I've peace of mind when buying. Highly recommended seller.

Online Shops

Find out how Mobileciti Online store compares to other Online Shops

Know better, choose better.

Compare all

Super

published

Very beautiful and easy store to shop in. I bought my product on Tuesday and received it the following day (Wednesday). They also kept me informed which made all the process smooth and relaxed for me.

Douglass

DouglassHunter Region, NSW

  • 4 reviews
  • 1 like

IPad great price and super fast delivery.

published

I was searching for an iPad for my mother using online stores and eBay. The price at the site was competitive but helped with a further 10% off with an eBay discount code. Delivery was very quick, less than 20 hours and it was in my hands. It was boxed in standard apple packaging and they used Australia post Express which performed very well indeed. Do all up a very satisfying experience.

Godly G.

Godly G.Sydney, NSW

  • 2 reviews

Very decent customer service

published

Bought an LG G7 from here recently. It was made available the very next day itself.very happy customer. Would rate for good & quick service !
Would definitely buy from here again

Rocky S.

Rocky S.Sydney, NSW

  • 2 reviews
  • 1 like

Faulty product shipped

published

Bad return and refund service.

Don't have a proper process, just want to sell and don't provide support.

Prices are cheaper, as factory rejected products are fixed and send to customers. For my case i would be taking this thru to law

1 comment
Mobileciti
Aaron H.Mobileciti

Hi Rocky

Sorry to hear that you not happy with our service, we offering 12~24 months warranty with all our products also replacement / refund for products under 30 days, if you experiance any issues please contact our CS [email protected].

Mike

MikeSydney, NSW

Good service and delivery on time

published

Product arrived in time as advertised and responded to email the next day. so I’m very please with their service. I would definitely recommend them for anyone looking to buy a good quality product

Jason

JasonCentral Highlands and Goldfields, VIC

Overnight delivery! 3rd time I’ve used mobileciti and all transactions have been awesome. Highly recommend using them .

published

Very satisfied with product and their range is huge!!!! I still haven’t found anyone to have better prices or such great service than mobileciti. I will always deal with them b4 anyone else.

Online Shops

Find out how Mobileciti Online store compares to other Online Shops

Know better, choose better.

Compare all

One of the best mobile stores in Aus

published

Easy to navigate. Search bar works well.

Had the phone I wanted in the spec I wanted.

The quality of the phone was awesome. It was shipped on a Sunday! I always buy my phone from here because they have the best service and great prices.

Very good service.

published

Received tax invoice with wrong name. Contacted service desk and was kindly advised that the name of the invoice can be fixed after I receive the item.
Very patient and professional customer service.

MontyD

MontyDGreater Melbourne (Metropolitan), VIC

Great service

published

Very easy transaction. Ordered new Huawei P30 Pro phone for a great price. Shipment was very quick. They have a great range of leading brand phones and tablets. Will buy again from them.

Perfect online experience

published

Preordered Samsung s10+ but I t takes little longer due to out of stock. But received quick after dispatched. Recommend everyone. Very much satisfied. Looking forward to buy another product.

After sales service was exceptional

published

I wasn't going to do anything about the fault on the first phone because it has always been a hassle when dealing with online suppliers and faulty products.
But mobileciti has proved to be very approachable and willing to assist.
Thank you for making this return and replacement a very positive experience.

Page 5 of 7
See all Mobileciti reviews

Questions & Answers

Timbo

Timboasked

Online store

Are all of the products - iPhones and iPads - Australian standard and serviceable in Australia and approved by Apple ???

1 answer
Mobileciti
Aaron H.Mobileciti

Hi Timbo

Sorry for the late reply. all Apply stock are Australian Standard(Au stock) and support all the network service in Australia, 100% Apply stock approved by Apple.

Get an answer from our members and Mobileciti representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.