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Reviewer Photos & Videos
BirdNewcastle NSW
- 4 reviews
Excellent service
I was looking for a new mobile phone & had a browse on eBay. I found a phone I liked on mobileciti’s online store, an OPPO Find X. The transaction was easy, I received emails confirming the sale, & when the phone was on it’s way with the tracking number & the expected day of arrival. The phone arrived a day early in perfect condition. I have no hesitation in recommending mobileciti’s online store- they have a physical one but it’s in Sydney & I’m not- as I had a very positive experience with them.
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Stephen Q.Sydney, NSW
The customer service is very satisfactory
I made some mistakes when I placed the order. Then I contacted the store. The customer service was so patient and understanding. Also their responses were also very quick. The issue was solved within one day. Very happy
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DAVID ORRGreater Melbourne (Outer), VIC
Exceptional service.
It was very easy to navigate. I had selected the Oppo R17 at another store, before placing an order with you.
Very satisfied with the product. I had owned an Oppo. mobile previously.
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great product and fast delivery.
Thanks for a great product and fast delivery. 3rd time dealing with Mobileciti, will not be the last.. Thanks again.. NB: my son loves his new Oppo R15....Rogue Red... keep up the great customer service...
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Geniuswyong
- 2 reviews
Great service
Answered all my questions and the product arrived on time and as advertised, no damage. Product was as advertised, good quality. Online store is easy to use. All questions were answered in a short time and no problems seen.
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Satisfied customerSouth East Queensland, QLD
Superb Service
I ordered an Oppo mobile phone from "Mobileciti", and, within 3 days it arrived from interstate and delivered directly to my door. I would like to take this opportunity to congratulate the team at "Mobileciti" that made this happen seamlessly. Keep up the good work with your price point and the way you look after your Customer base, Well done!!! 10/10. Kind Regards.
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Steven Z.Metropolitan Adelaide, SA
quality product and good service
I bought a mate 20 at the store. The quality and service are very good. They even helped me to amend the buyer's name in the invoice. Thank you very much.
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JaySydney, NSW
Superb customer service and fast delivery
Would recommend purchasing here as they are super reliable and responsible. I had an issue with my purchase and Jay responded quickly and resolved my issue promptly. Big thumbs up!
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HectorGreater Melbourne (Outer), VIC
No disappointment
I'm very confident with this store. I've purchased several items already & it never disappoint me. From easy transactions; quick delivery; quality merchandises; competitive prices & great deals.. I've peace of mind when buying. Highly recommended seller.
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- Online store
- Verified customer
Super
Very beautiful and easy store to shop in. I bought my product on Tuesday and received it the following day (Wednesday). They also kept me informed which made all the process smooth and relaxed for me.
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DouglassHunter Region, NSW
- 4 reviews
- 1 like
IPad great price and super fast delivery.
I was searching for an iPad for my mother using online stores and eBay. The price at the site was competitive but helped with a further 10% off with an eBay discount code. Delivery was very quick, less than 20 hours and it was in my hands. It was boxed in standard apple packaging and they used Australia post Express which performed very well indeed. Do all up a very satisfying experience.
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Godly G.Sydney, NSW
- 2 reviews
Very decent customer service
Bought an LG G7 from here recently. It was made available the very next day itself.very happy customer. Would rate for good & quick service !
Would definitely buy from here again
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Rocky S.Sydney, NSW
- 2 reviews
- 1 like
Faulty product shipped
Bad return and refund service.
Don't have a proper process, just want to sell and don't provide support.
Prices are cheaper, as factory rejected products are fixed and send to customers. For my case i would be taking this thru to law
1 comment
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MikeSydney, NSW
Good service and delivery on time
Product arrived in time as advertised and responded to email the next day. so I’m very please with their service. I would definitely recommend them for anyone looking to buy a good quality product
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JasonCentral Highlands and Goldfields, VIC
Overnight delivery! 3rd time I’ve used mobileciti and all transactions have been awesome. Highly recommend using them .
Very satisfied with product and their range is huge!!!! I still haven’t found anyone to have better prices or such great service than mobileciti. I will always deal with them b4 anyone else.
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One of the best mobile stores in Aus
Easy to navigate. Search bar works well.
Had the phone I wanted in the spec I wanted.
The quality of the phone was awesome. It was shipped on a Sunday! I always buy my phone from here because they have the best service and great prices.
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Very good service.
Received tax invoice with wrong name. Contacted service desk and was kindly advised that the name of the invoice can be fixed after I receive the item.
Very patient and professional customer service.
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MontyDGreater Melbourne (Metropolitan), VIC
Great service
Very easy transaction. Ordered new Huawei P30 Pro phone for a great price. Shipment was very quick. They have a great range of leading brand phones and tablets. Will buy again from them.
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Perfect online experience
Preordered Samsung s10+ but I t takes little longer due to out of stock. But received quick after dispatched. Recommend everyone. Very much satisfied. Looking forward to buy another product.
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After sales service was exceptional
I wasn't going to do anything about the fault on the first phone because it has always been a hassle when dealing with online suppliers and faulty products.
But mobileciti has proved to be very approachable and willing to assist.
Thank you for making this return and replacement a very positive experience.
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Questions & Answers
Timboasked
Are all of the products - iPhones and iPads - Australian standard and serviceable in Australia and approved by Apple ???
1 answer
Aaron H.Mobileciti
Hi Timbo
Sorry for the late reply. all Apply stock are Australian Standard(Au stock) and support all the network service in Australia, 100% Apply stock approved by Apple.
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Aaron H.Mobileciti
Hi Rocky
Sorry to hear that you not happy with our service, we offering 12~24 months warranty with all our products also replacement / refund for products under 30 days, if you experiance any issues please contact our CS [email protected].