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Reviews

2.9

26 reviews
5
(4)
4
(6)
3
(5)
2
(6)
1
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Adge.H

Adge.HSydney, NSW

  • 2 reviews

The bassinet needs a recall

published

Bought the coco bassinet, after 6weeks of my newborn using it I started to notice he was rolling ng to one side. And also it was starting to slope downwards so every morning his feet would be squished against the bottom of the bassinet.
The wooden base and mattress new to be looked at as these are flimsy and an ill designed bassinet with problems for baby development. I would stay purchase something else, and stay away from mothers choice coco bassinet.



Purchased in October 2021 at Baby Bunting for $200.00.

Victoria

VictoriaSydney

  • 5 reviews
  • 1 like

Poor quality & overpriced

published

Baby factory lady gives advice

published
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Shellie

ShellieBrisbane

  • 15 reviews
  • 6 likes

Works for us!

published

I'm surprised by the other reviews as I've loved our bassinet and find the mattress and base board to be of good quality. I have noticed the bassinet slopes towards the feet end slightly, however other than this I'm very happy with it. The bassinet is lightweight and breathable, it also looks very nice and modern.



Mattress and board underneath is flimsy

published

After baby girl had a few sleeps we noticed the "mattress" which is just a tiny piece of foam, get flattened out and basically baby is sleeping on a board. We ended up going to Bunnings and buying a board that was thicker and a new bassinet mattress. After that, it's great!

booauz

booauzPerth

  • 2 reviews
  • 1 like

Useless board

published

The bassinet looks beautiful and would be very practical if the actual board wasn't so bad. I called your helpline to get a replacement and got told I have to pay $30. This should be free considering the cost for the bassinet.

This item should be either improved or stop making it!
The design
The board!!!

Sarah

Sarahdarwin

Harmful to babies development!!!

published
melskie80

melskie80Gold Coast, Queensland

  • 2 reviews

mattress and board dilemna

published

thought this was great to begin with and apparently does for upto 6months. Well bubs is only 3 months and the board and mattress are absolute rubbish. It bows and sags and bubs slides sideways into the wall which wakes him up and we have a terrible night sleep. Not happy at all and would not recommend it at all.
lightweight and folds
mattress, base board and also the screws come lose and need tightening

3 comments
Mother's Choice
sharyn p.Mother's Choice

Dear Melskie, I am sorry to about that. Could you please contact our customer service team on 1300 809 526 or send me your details [email protected] so we can fix this issue for you.

Pipers mummy
Pipers mummy

Mothers choice you should take this product off the market!!!! So dangerous and not good enough!!!

booauz
booauz

I just called and got told I need to pay $30!! You must be joking, you should be offering this replacement for free!

simela

simelaMelbourne

MOTHERCARE WALNUT BASSINET - wonderful

published

Yes, we too replaced the mattress and I love it. The design is beautiful, the bed is functional. No complaints what so ever! Except the net - not too sure of its purpose, never the less it looks very pretty and I would recommend it to all. Read some reviews before buying it and was a little concerned, but luckily I had no issues.
great design
none really

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L L B

L L BMelbourne

Loved until Board snapped!

published

This product looks beautiful & I was very happy until I'd noticed how curved the board was under the matters, I turned it over & put it back, I pushed down on it to get it to fit better (not very hard at all) and it just snapped in half, my almost 6 kg baby has also been leaning to one said in it lately. Does anyone know how I contact mothers choice?
Look & great for smaller baby
Mattress & Board (base)

1 comment
Mother's Choice
sharyn p.Mother's Choice

Hi, our Customer Service number is 1300 809 526, please give them a call so they can help you out.

Mummyofgirls

MummyofgirlsMelbourne

Great Bassinett... but be prepared to replace mattress and base

published
3 comments
Kate
Kate
Mummyofgirls
Mummyofgirls
Kate
Kate

Thanks a million!

Mummytimes3

Mummytimes3Melbourne

My favourite piece of baby furniture.

published

I love the look of this bassinette, it's gorgeous. I thought the design was very good. The mesh sides makes it so airy and breathable, and the veil shields the light around bubs. I used to rock the base to soothe my baby to sleep, and the hanging design makes it perfect for this.

My baby slept well in this and seemed very content. Also the sides are just high enough to stop my other children from reaching in and disturbing her.

I used it for 2 children and never had a problem with the base or mattress like some other reviews.
Inexpensive, good design, lovely to look at

Hoolias

HooliasSydney

Poor quality and terrible design

published

I agree with most of the comments on here. The design looks great but just doesn't do the job.
The mesh doesn't support the mattress, so with my 5kg baby it bows where she lies and causes her to roll to the side - and me to worry that she'll restrict her breathing.

Even with the addition of a new mattress we bought from Clark's Rubber we are having the same issues.

It's really disappointing that the product is so shoddy and customer service so poor. I wish I'd done my research before wasting my money.

Bad design, bows, mattress is terrible!

2 comments
rachel
rachel

i had the same issue with the mattress and ply wood, the mattress was too thin and the base (ply wood) snapped in half. I had to replace the mattress and ply wood, it was just not strong enough... very disappointing...:(

Mother's Choice
sharyn p.Mother's Choice

hi Hoolias and Rachel, we are very sorry that our product has disappointed you. Would it be possible to contact our consumer service on 1300 809526 so we can help you out?

Great bassinet.very bad quality mattress!

published
Pipers mummy

Pipers mummyAU

  • 3 reviews

Do Not buy!

published
3 comments
natroyal
natroyal

I have bought the same bassinet and I'm having the exact same problems with it... It is the worst product ever and the staff at Mothers Choice are hopeless they say there is not problem as it complies with Australian standards.. very disappointing

Mrmnemonic
Mrmnemonic

Terrible bassinet! Same problem with mine too. If only I had researched this like I did the cot and pram. Wood board flexes and babys not sleeping flat. Baby is now 3.8 and I have moved her to the cot at 5 weeks. She sleeps really well now :)

Pipers mummy
Pipers mummy
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love it!!

published

My bub was prem and wouldnt sleep in a cot/portacot/wooden bassinet, etc we tried it all. She would only sleep in your arms. Got this and instantly started to self settle,sleep through nights etc. She cant get her arms stuck out the side either. We bought it at baby barn $300 and got a new mattress. Will deff b keeping this for next bub. its awesome too cause easy storage and the curtain bit on top shields light out if bubs asleep in your room and your reading a book- thats wat i did
nice design,easy to clean, baby loves it,great height,portable,can rock
bad mattress, expensive

Chantelle1985

Chantelle1985Newcastle

  • 2 reviews

channy1985

published

This bassinett looks stunning, really elegant and a good size to have next to your bed. The mattress however, is woeful. If you are to buy this, you'll need to head to clark rubber or something to get a new mattress, as it's not good for baby to be sleeping on.
Beautiful shape and very asthetically pleasing
The mattress!

sillymonkey

sillymonkeyAU

  • 2 reviews

Looks good, but terrible mattress.

published
1 comment
Mich1212
Mich1212

Agreed terrible mattress!

If you can afford to spend more on a bassinet please do!

published
4 comments
chick_driver
chick_driver
MorganG
MorganG

I have this one and as soon as i bought it, i went to clark rubber and got a new foam mattress cut to the right size to fit, its perfect now. I also got a new piece of timber too, its much better and all for about $30

smily
smily
Abby11

Abby11MELBOURNE

Don't buy this bassinet

published

As soon as I discovered that it bowed when my baby slept in it I took her out - she was only about 5kg at the time. My baby has neck problems and I wonder if this had anything to do with it. Also when I called the manufacture to report the issue of the bassinet bowing, they said 'it will, it will'... What??. And their solution was to turn it around, which does nothing.
Not impressed at all
I brought it cause it was inexpensive and looked ok
Terrible mattress.. if you call it that.. its a piece of masonite with a poor piece of foam on it

1 comment
Pipers mummy
Pipers mummy

We had the same issue!!!it caused our newborn to roll onto her side- very dangerous!!glad others can see how bad it is!

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Questions & Answers

Meghan Nolan

Meghan Nolanasked

Hi I have ordered this bassinet and I’m just wanting to know the measurements of the mattress please

1 answer
Adge.H
Adge.H

Hi Meghan,
I’m unsure of the measurements of the mattress. I used this bassinet for my second baby, I would recommend you buy something else, we had issues with our newborn rolling on his side. And I thought it had been recalled due to its safety....... you may need to check it out online.

Ozgirl

Ozgirlasked

A family member is giving me her bassinet, which is this one and after reading the reviews I just wanted to know would a bassinet mattress from bigw fit it?

3 answers
Shon
Shon

Sorry, just remembered; this bassinet is not designed to have a mattress added to these at all for safety reasons. With the thickness of a mattress and the design of this is just not safe. My baby was rolling to one side in this so I'm glad I didn't buy the mattress in the end.

Adge.H
Adge.H

Agree with shon, we tried to buy a mattress but none fit and yes my son was rolling around at 2 months. I would stay away and purchase something safe. As I heard that this bassinet coco had been recalled due to babies rolling. It’s not worth buying a new mattress for the sake of your babies life.

Ozgirl
Ozgirl

Oh. Thank you for the replies, that has definitely made me think twice about using that bassinet

Melody L

Melody Lasked

Hi I have the original Mothers Choice Bassinet but have lost the cradle part in one of our shifts I have the frame but nothing else would like to know if I can get the cradle part?

No answers

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