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Reviews

5.0

41 reviews
5
(41)
4
(0)
3
(0)
2
(0)
1
(0)
  • Transparency
    5.0 (16)
  • Customer Service
    5.0 (17)
  • Loan TypeSplit (5) · Fixed Rate (5) · Variable Rate (2)
  • Application Process
    5.0 (13)
  • Timeliness
    5.0 (13)
  • Loan Term16.5 years (2)
  • Loan used for
    • Refinancing (3)
    • First Home (3)
    • Investment Property (2)
  • Online Tools
    5.0 (2)
Previous
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Very professional service

published

The service was very professional and efficient. The result was beyond our expectation. Some other brokers even did not accept my case but Mr Loan made it!



Excellent service

published

Good service provided. It’s really helpful and I do appreciate the jobs you’ve done for my loan settlement. It’s finalised within reasonable timeframe.

Linyu Zhao

Linyu ZhaoCastle Hill

Excellent

published

Very professional home loan broker, and enthusiastic. Very satisfied with the service :)
Also is very friendly, excellent.
Amazing. Greatly appreciated



1 comment
Mr Loan
Bruce L.Mr Loan

Hi Linyu, Thank you for supporting us with a five-star review based on your positive experience and trust on Bruce and our team. Please let us know if we can help in the future.

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wonderful service

published

very quick and nice service
she is very nice and professional. She solved the problems very quick and straight. She can give you more suggestions.



1 comment
Mr Loan
Bruce L.Mr Loan

Hi Zhaomin, Thank you for your feedback based on your positive experience and trust on Yoyo and our team. We are glad that we could assist you with your mortgage.

This is perfact!

published

Got our first mortgage with Dorothy. She is very professional, easy going and always there when you have a problem. Thanks Dorothy!

Detailed orientated and Very professional

published

This is my 2nd time serviced from Mr Loan, previous I got great service from Bruce years ago. Dorothy from Mr Loan is very detailed orientated and very professional for my loan application which is success settled weeks ago. She will work with you the details and try to get everything ready before submit the application, and will keep me updated the progress of the application. Very nice person to work with. Strong recommended.

Irene

IreneSydney

Professional & helpful.

published

I'm very satisfied with the home loan service provided by Dorothy Jin. She is very professional & has good patience. Overall, I had a very good experience with Mr Loan's service. I will refer Mr Loan to my friends for sure.

Michelle

MichelleSydney

Helpful and accessible!

published

Got our first mortgage with Yoyo. She is very professional, easy going and always there when you have a problem. Thanks Yoyo!

A excellent work

published

Just a short note of thanks for your assistance with my home loan, you are work so well and professionally, delivering a excellent service, I would definitely recommend you to my friends.

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Comprehensive mortgage broker

published

Bruce is very friendly and responsive. He even attends to our enquires during the weekend, when he is on holiday overseas and late nights. The team at Mr Loan has a wealth of knowledge on all lenders across the market.

Great experience with Mr loan

published

Excellent customer service received from Yoyo. She is very friendly and professional. She is very helpful in providing advice and very easy to talk to. She is patient and helped me get through the whole process. I really appreciate her help and hardworking. I will definitely recommend this company to my friends. Thank you Mr loan and thank you Yoyo! Great experience with you guys!

Vaderico

VadericoAU

  • 2 reviews

Very professional and flexible

published

I used to get the mortgage from bank then broker in the Sydney CBD for our 1st, 2nd and 3rd property home loan but following one we get Yo Yo from Mr. Loan for refinance and she has been very helpful and flexible for all the tricky cases. My wife and I are very happy with Yo Yo, I have recommended to some friends who needs home loan. Surely I will give 5 plus plus from us for their hard work.

Thank you Yo Yo and keep up the good work

good service! yoyo

published

Excellent service yoyo, good follow up and loan products. Recommend them for loans. Professional and timely advise for the most tailored product to me

BEST SERVICE

published

Yoyo just helped us to get the best deal with her fast response, well communication and professional advice. Fully recommended!

Neil

Neil

  • 2 reviews

Outstanding service and product

published

Mr. Loan provided an outstanding service for sourcing loan products, and finally selected a best option for me.

The service after loan settlement is excellent too! I always get responses and answers if I have any questions for Mr.Loan.

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good service,good product.

published

Good customer service, good product and good rate
I am satisifield with the rate of loan,and thanks for some suggestions from Bruce.

Professional service recommended

published

Yangxizi Jin was very efficient and helpful when dealing with my refinance. Her informative instructions guide me through the product selecting and finalizing the loan. I will recommend her to my friends. 5 star!

Great Service!

published

No other broker could get us a mortgage but Mr Loan did it! High Recommended!! We even got a free trip to Bali. Really looking forward to it.

Thank you for all the help you have given me with my apartment

published

I especially appreciate the information and advice MR Loan have provided. Your assistance has been invaluable to me during this process.
Again, thank you so much. I greatly appreciate your generosity.

perfect, YOYO is the best

published

very professional services. it's worth long-term cooperation. it has on time delivery, patient service, less-worry results. I will recommend it to friends

Page 2 of 3
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Questions & Answers

Bazaar

Bazaarasked

Low Doc Loans

Can i borrow to buy land,using the land as security. The land is in Queensland its price is $19500 plus stamp duty. I am a age pensioner and wish to live there.

1 answer
Mr Loan
Mr Loan

Hello, it depends on your personal financial situation to decide if and how much you can borrow, can we please have your name and contact details so that our broker can contact you to discuss further?

geoffrey n.

geoffrey n.asked

Mr Loan

Hi there, do you do short term loans with a quick application process?

No answers

Get an answer from our members and Mr Loan representatives

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