Looking for a different ALDI Robot Vacuum? The Ecovacs Deebot Ozmo 610 was available at ALDI stores in March and September 2022.
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Stirling Robot Vacuum (2013-2017), Stirling Robot Vacuum (Nov 2018)117 questions from our users
Rachaelasked
why is my robot vacuum cleaner Model EE-2572 not mopping (wetting) the floor? I have followed all the instructions in the manual?
Belinda P.asked
Where can I buy a replacement battery for my Aldi Robot?
1 answer
Spare parts can be obtained by emailing your required replacement parts order to [email protected]
I have ordered all my required parts with great success through this source. Batteries can be obtained by searching ebay, Stirling (Aldi) Robot Vacuum. This has proved successful for me also. Make sure you sight and note the battery fitted in the unit before ordering to ensure you obtain the correct one.
Leanneasked
I am getting E003 Message and the machine just beeps. Where in the manual does it explain what this is?
No answers
Jodieasked
My robo vac comes up error after only a few minutes, what the heck is wrong with it.
No answers
Soniaasked
how to know if the robot vaccum is fully charged?
No answers
Michelleasked
I have sold my robot vacuum cleaner but the buyer tells me the remote control is missing from the box. I've turned my house upside down and cant find the missing remote.
Can you start the vacuum cleaner without the remote? I didn't use the remote control much when I cleaned - just pressing the touch control switches on the unit itself.
I'd greatly appreciate your advice..... thanx
4 answers
With mine I can turn it on but need the remote to select settings and start to vacumm so I am guessing yes you do need the remote .you can buy spare parts from their website
With mine I can turn it on but need the remote to select settings and start to vacumm so I am guessing yes you do need the remote .you can buy spare parts from their website
I have a spare remote if you need one. Its for the model with 2 side brushes.
Khalid attiaasked
How i find new remote control becuase i lost it ?
I live in Dubai
No answers
Sylviaasked
I can’t get my vacuum to wash tile floor
The water is not coming out
First time I did this worked straight away not sure if I’m doing something wrong this time
I followed the instructions in the book
Can you help me ?
1 answer
You can control how much water that comes out you can make it less or more if it's not that I don't know you have to ring customer service they will walk you through it
Tahnasked
How do I reset my stirling robo vac
It’s turns itself on in the middle of the night, I have set the scheduler correctly for everyday, it comes on at 9am then again that night ?
Brett Gasked
Vacuum stopped today now only goes backwards citing error 1. Check ground sensors. They look fine and clean. Any thoughts?
1 answer
No sorry I took mine back and got an exchange on mine and have no clue you can call customer care they will know
Mayasked
Would please send me the book on how to set my Stirling robot Aldi vac I have miss place the book my address 5 Storeys rd Kingsthorpe 4400
No answers
Wallacedaleasked
The side rotary brushes on my robot are not turning. I have removed and cleaned but still no movement. Any suggestions?
Stephanie Sasked
My robot vacuum has been working fine for a few weeks but now it won't stay on the charging station. It rolls onto it and just reverses off every time. I cleaned the sensors, moved the base and even put it on by hand and it won't charge up. Does anyone have similar issues and maybe know of a fix?
Madhavanasked
Robot vacuum sensors not working. Does not back off when there is an obstacle. Any suggestions?
Miriam Basked
Can you get replacement parts? The brushes on mine got twisted on the first use
No answers
Kamal Bohidarasked
How to charge it our is not showing indicators light while charging. Also after24hours charge not working, battery not showing charged or not. How to do it?
No answers
jennyasked
I bought Stirling Robot Vacuum cleaner from Aldi last Saturday (24th Nov 2018). It is model EE-2572 with wet mop. Charged it overnight. Next morning I tried it in dining room which has vinyl floor .I pressed remote,turned it on and selected mode, only went a few inches stopped and beeped and had 10 03 in display. Has done this on all modes. cannot find dock, even if put right in front of it. does not move on carpet either. Removed trailing bar and mop, moved smoother but did the same. does same on every mode. What am I doing wrong, or is there something wrong with it?
1 answer
I th8nk you can plug the power directly into the machine and not use the dock8ng station. That’s what I do but m8ne is older.
Nicky Sasked
How much?
Gavasked
If Robot left on and cleaning fine while we are absent, but gets an error message, will Robot auto shut down after a time?
1 answer
I think that they just stop where they are. Not sure if this is good for the battery, though.
Annetteasked
My robot has stopped working every time I switch it on in makes a whining noise then stops. Any help?
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