Reviewer Photos & Videos
Missm
- 2 reviews
- VIC, Warragul
- Verified customer
Love my new home
Thanks Hotondo Warragul!
I absolutely love my Hotondo home so much. The workmanship and quality finish’s are amazing and exceeded my expectations by far right from start to finish and the service they offer after moving in as well. They assured us that if we had any issues they were there to help and resolve it! This is what makes Hotondo Warragul worth it in the end.. Thanks for being patient with us especially with any adjustments and the one million questions we threw at you sorry Jeff!! :) but thank you for getting our home completed before Christmas it meant the world to us. I would most definitely build with Hotondo again.
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Harpreet SinghCentral West, NSW
- NSW, Bathurst & Orange
- Verified customer
Great team work
We had great experience with hotondo homes, Excellent team work, Friendly & Straight forward. Delivered an excellent home for me an my family. We were very excited got new home before Christmas. We would highly recommend hotondo homes to do future build. We just loved the process and the quality of their work. Special thanks to Gillian & Greg
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The reviewer stated that an incentive was offered for this review
Old mateCentral Highlands and Goldfields, VIC
- VIC, Wallan
- Verified customer
Hotondo wallan great to deal with. The fellas went the extra mile. Always happy to fix/ amend any issues.
The build was managed very well. Great conversation and communication levels.
Trades have left a little to be desired but all issues have been dealt with by great staff at Hotondo.
The final cost of the build was well within our budget and there was no hidden surprises at the end of the day.
1 comment
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JulieSouth East Queensland, QLD
- QLD, Toowoomba
- Verified customer
‘Building with Hotondo Homes Toowoomba was a dream come true for us.’
"Building with Hotondo Homes Toowoomba was a dream come true for us.
From the very start we felt at ease when we first sat down and had a chat with Shay in what we were looking for in building our dream home.
Steve was great in coming down to our block of land and suggesting what style/plan we should look at using.
The professionalism was outstanding by Hotondo Homes and was a breath of fresh air!
Thank you again Steve, Shay and the rest of the Hotondo Home employees in making our dream home for our family a reality."
1 comment
Hugo B.Hotondo Homes
Hi Julie,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your experience with Steve, Shay and the Toowoomba team. Professionalism is definitely something Steve pride... Read more
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Marilyn and WarrenSydney, NSW
- NSW, Nowra
- Verified customer
Extremely happy clients
It was obvious from our first meeting with Adam that we were in good hands. Everything was explained ... our needs, requirements and budget considered. All workmanship throughout construction was high quality and there was consistent contact with Builder, Staff and and Site Manager, Kel. All issues were minor and dealt with accordingly. The final cost was as quoted and maintenance follow up with the company has been very much appreciated. As stated ... we are very happy with our new holiday home and would highly recommend Adam and his team to anyone building a new home!
1 comment
Hugo B.Hotondo Homes
Hi Marilyn and Warren,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you had such a great experience with Adam and the South Coast team. Adam is extremely committed to d... Read more
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The reviewer stated that an incentive was offered for this review
jaidavinciCentral Highlands and Goldfields, VIC
- 5 reviews
- VIC, Ballarat
- Verified customer
Practically perfect in every way!
After a terrible customer service experience with a different builder and losing my deposit, I can honestly say that I wouldn't be in my new home if it wasn't for Brett and the team at Hotondo Homes, Ballarat.
Brett worked wonders to meet my concerns, budget, and specifications, yet he maintained all inclusions, and upon moving in I couldn't be happier! Other than two small hiccups - site supervisor changed half-way through, and build time went one week over - the end result is a high-quality (and overly customised) build for a sensational price. We moved in just before Christmas, which ensured the perfect end to 2022!
Hotondo might not ever want to deal with me again, as I'm super OCD, but I'd definitely build with them every time.
1 comment
Hugo B.Hotondo Homes
Hi Jaidavinci,
Thanks for taking the time to review Hotondo Homes. While we are sorry to hear about your poor experience initially with the other builder, we are so thrilled to hear the Ballarat team... Read more
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Meredith G.Darling Downs, QLD
- QLD, Toowoomba
- Verified customer
Integrity, reliability, communication, respect, care & attention to detail mean so much to me.
I was so pleased to find a builder who considered everything for their individual clients with nothing being too much trouble.
Having previously built a business premises in 2011 and dealing with the many frustrations & issues involved with council requirements, contractors, etc. I did not want that experience again. I was so pleased to find a builder who considered everything for their individual clients with nothing being too much trouble. The team at Hotondo Homes made the building process an absolute pleasure. The knowledge & experience fro...Read more
1 comment
Hugo B.Hotondo Homes
Hi Meredith,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you were so pleased with your experience with the Toowoomba team. It is always great to hear our clients felt ... Read more
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Danielle N.Darling Downs, QLD
- QLD, Toowoomba
- Verified customer
The care and attention to detail and genuine need to make our dreams come true.
I’d like to thank Shay and Steve and the whole Hotondo Homes Toowoomba Team for an amazing build experience. Shay was right beside us at every step of the process and Steve was always available when we had any construction questions.
We were a bit apprehensive about the whole process of building our first home but the Hotondo process was a breeze. I never felt like I was asking too much or being too needy. Shay was there with every answer I wanted.
At the various site walk-throughs, Shay and Steve showed us exactly what was happening with Our...Read more
Home, what had been completed since the last site visit and what was being done next. Shay was almost as excited about the process as we were and I know that she will be part of our lives for a very long time. We walked into this believing that this would be our Forever Home and it may be, but, if we ever decide to build a new Forever Home, I can say that the care and attention to detail and genuine need to make our dreams come true on this project, have cemented our construction future with Hotondo Homes Toowoomba.1 comment
Hugo B.Hotondo Homes
Hi Danielle, Damian and of course Summer and Stanley,
Thank you so much for taking the time to share your experience with Steve, Shay and the Toowoomba team. We completely understand how daunting the... Read more
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BULETGreater Melbourne (Metropolitan), VIC
- VIC, South Morang
- Verified customer
Down to earth, very helpful and easy to deal with!
The team at Hotondo have been extremely helpful in the pre-construction process. Not at all pushy which is a massive plus. Have chipped in with ideas and helped work through any obstacles due to our irregular shaped block. Happy to tell us how it is rather than give excuses or do the usual sales pitch. A very personable experience so far.
1 comment
Hugo B.Hotondo Homes
Hi Bulet,
Thanks for taking the time to review Hotondo Homes. We're very pleased to hear you've had such a great experience with the South Morang team so far. It is so important that our builders and... Read more
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Ebony M.South-Eastern Region, NSW
- NSW, Mirador
- Verified customer
Perfect First Home
From start to finish the build was well managed by Hotondo. The process was smooth with an excellent finished product. We came in under our estimate cost as well. All workers and Tradesman worked well to ensure the final product was exactly what we were after. We love our new home!
1 comment
Hugo B.Hotondo Homes
Hi Ebony,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you had such a great experience with the team from Mirador. We're sure you will love living in your new Hotondo H... Read more
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Cheryl J.South East Queensland, QLD
- QLD, Browns Plains
- Verified customer
Only the best advice on what products to use
Mark and Gianna at Hotondo Homes in Browns Plains have worked closely with us over the past 18 months to secure our second home on our property. The build has been managed very well by Mark, checking the trades work and dealing with our questions in a professional manner. Over the 18 months we worked with Mark and Gianna, no problem was too big or too difficult and we built a close respectful working relationship during this time. When we need additional work done on our home and on our property, it was Mark and Gianna that we turned to knowing that the work we would get would be competitively priced and a high standard.
1 comment
Hugo B.Hotondo Homes
Hi Cheryl,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your fantastic experience with Mark, Gianna and the team! Mark and Gianna work extremely hard to ensure ea... Read more
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Invisible IreneNorthern Region, NSW
- NSW, Tamworth
- Verified customer
Great Team = Great Result
We recently completed a build with Hotondo Homes of Tamworth. Geoff and his team were very professional and great to deal with.
As we purchased a shell of a home, Geoff and Kate's experience and guidance when deciding how to complete our home was invaluable. The finishes on our home are second to none - the results are simply stunning.
Any minor issues encountered during the build were handled promptly and professionally. The same can be said for the minimal issues identified after moving in.
Prior to the commencement of our build, we sign...Read more
1 comment
Hugo B.Hotondo Homes
Hi Irene,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your experience with Geoff, Kate and the Tamworth team. Goeff really prides himself on his attention to det... Read more
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Lynmaree - KalbarSouth East Queensland, QLD
- QLD, Jimboomba
- Verified customer
Best Home Ever
House design Vida 238
Hotondo Jimboomba were on top of mostly everything during the build. We did query a couple of items and they were taken on board without any problems, then dealt with promptly.
The workmanship and build has been spot on. The fellow that fitted our interior blinds was very inpressed with the window frames and commented - the frames are perfectly square this is a rare find and would be please to do work in more of these homes. Makes his job a lot easier.
Everything has been finished to a high standard. Every contractor/...Read more
1 comment
Hugo B.Hotondo Homes
Hi Lynmaree,
Thanks for taking the time to review Hotondo Homes. What a fantastic experience! The entire Jimboomba team work incredibly hard on providing both an exceptional home and exceptional expe... Read more
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- NSW, Port Macquarie
- Verified customer
Hotondo Homes Port Macquarie
We commenced our journey to building our investment property in February 2018. We did the obligatory roam around the disply homes and scoping discussions with the many sales people, and we were immediatly drawn to Hotondo for the styles and features of the choices of homes. We also appreciated the direct responses to our questions rather than waiting for someone to never contact us.
We made our selection of the house and land package and it was identified that the block wasn't suitable to the style of house we wanted. We quickly identified an a...Read more
1 comment
Hugo B.Hotondo Homes
Hi MGB,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you had such a great experience with Andrew, Fiona, Dean and the Port Macquarie team. The advice you have given in ... Read more
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John EnbomGippsland, VIC
- VIC, Warragul
- Verified customer
Hotondo Warragul 10/10
Hotondo Warragul completed our custom build in March 2018. Jeff is a second generation builder, his father Gus was well respected in West Gippsland, and jeff has continued that legacy. The build was managed on time and at a competitive price. Jeff and Fiona a great team. Tradies working on the job gave great attention to detail and workmanship was first class.
1 comment
Hugo B.Hotondo Homes
Hi John,
Thanks for taking the time to review Hotondo Homes. We are happy to hear about your great experience with Jeff, Fiona and the Warragul team. As you mentioned, Jeff has been building in the G... Read more
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DanielSouth East Queensland, QLD
- QLD, Rochedale
- Verified customer
Fantastic Home, Fantastic Builder
What a joyful experience we just had building our dream home with Adam at Hotondo Homes.
from start to finish it was just so enjoyable. Adam is very fun loving, easy going but professional at the same time. He has a lot of experience and it shows as nothing was to hard for him.
We cannot fault our new home or the process and the team who work with him.
I highly recommend Adam and Hotondo Homes Rochedale if your looking to built your own dream home.
1 comment
Hugo B.Hotondo Homes
Hi Daniel,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with Adam and the Rochedale team. Fun-loving and easy going are the perfect term... Read more
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- NSW, Tamworth
- Verified customer
Home of my dreams
From the moment my Husband and I chose to employ Hotondo Homes we felt they had our best interests at heart. Day one to completion the build was smooth and on time, nothing was too much trouble for Geoff, Kate and Danny. The quality of workmanship, the friendliness and professionalism of their tradies was of a very high standard. I cant recommend them highly enough.
There were no shocks at the end I was fully aware of how much the final cost would be.
2 comments
Hugo B.Hotondo Homes
Hi Merryn,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with Geoff, Kate and the team from Tamworth. They work very hard to ensure each ... Read more
Im sure I will. Cant praise them enough
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Karen and SteveIllawarra, NSW
- NSW, Nowra
- Verified customer
Our final home - Custom build
It is with great pleasure that we are writing this review for Hotondo Homes South Coast.
The team at Hotondo were friendly and informative from the beginning of our process, meeting with Jodie & then Adam Sturt who owns the company was an integral part of our decision making to proceed with our project.
Rachel was great with her colour knowledge and advice with finishes.
Contracts were signed with Kayla who explained everything thoroughly.
Then we were contacted by our supervisor Dan who has kept us informed with what was happening with our project from beginning to end.
...Read more
1 comment
Hugo B.Hotondo Homes
Hi Karen and Steve,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you had such a great experience with Adam, Daniel and the entire team at Hotondo South Coast. Adam and t... Read more
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Ryan M.Greater Melbourne (Outer), VIC
- VIC, Hallam
- Verified customer
WARNING: Still awaiting repairs to defaults and outstanding maintenance 13 months later
We completed our build in November 2018 with Hotondo Homes and where extremely happy throughout the construction process. Communication and customer service was fantastic.
However, after we took possession of the property we have been actively chasing outstanding maintenance and repairs to defects with the build, as per our contract of sale.
13 months later, we still have issues which remain unaddressed with no action or follow up from Hotondo Homes, which has tarnished the entire build process.
We have contacted Hotondo Homes repeatedly ...Read more
and all throughout 2022 but failed to see a resolution. Unfortunately our contract of sale; which stipulates a requirement for defects to be repaired within 21 days or a reasonable timeframe isnt worth the paper its written on, and it appears we have no choice but toto pursue in the external forums to have the builder meet their obligations. Additionally; contact to the Hotondo Head Office to attempt resolve the issue has also gained no traction and despite lodging complaints through the Customer Care Team the experience has mirrored the customer service from the builder directly.1 comment
Hugo B.Hotondo Homes
Hi Ryan,
We take this kind of feedback very seriously and while we are glad you enjoyed the building process, we are sad to hear this was not the case throughout the maintenance period. Our Customer ... Read more
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Lisa
- 7 reviews
- VIC, Wallan
- Verified customer
Very pleased with our home
We recently moved in to our new Hotondo (Waydon Builders) custom built home in Hidden Valley. We're very happy with the build. We first met Melissa in the main office, who was lovely to deal with. After meeting with Wayne and Donna, we made the decision to build with Hotondo. We liked that it was a family-run business, where all the team members we dealt with were personable and down to earth.
Kalen, Keegan and Matt were great to work with during the build and kept us up to date. Any questions or concerns were promptly responded to. They were...Read more
flexible during the build and happily accommodated changes. During the build process we often dropped by to have a look at the progress. The tradies were more than happy to say hello and give us an update and have a chat. Many of the tradies made suggestions throughout which improved the end result. We felt that all people involved were interested in providing the best outcomes. As expected for any build there were minor fixes needed as found during final inspection prior to handover. These weren't major problems and were dealt with appropriately. We feel that we have a well-built, quality home, delivered by a team that cared about our experience and take pride in their work. Were we to build in the area again we would happily choose Hotondo Wallan (Waydon Builders).1 comment
Hugo B.Hotondo Homes
Hi Lisa,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with Wayne, Donna and the Wallan team. The Marc family is known for providing exce... Read more
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Questions & Answers
umesh r.asked
Anyone built with Hotondo near Werribee, Melbourne? and how is the experience? where can i find the standard inclusions? Do they offer custom builds?
2 answers
Hugo B.Hotondo Homes
Hi Umesh,
You can find our standard inclusions by visiting www.hotondo.com.au. We have three ranges of home designs which each have their own set of standard inclusions - Forever Retreat, Forever Sanctuary and Forever Oasis. Our builders also offer flexible floor plans meaning they can work with your to tailor our designs in order to suit your needs. Hope that helps.
Thanks,
Rose
Hi Umesh, Run from Hotondo mate, we are 13 months into our 4 month build - terrible experience
kk a.asked
Hi
I have a sloping land in Doreen, just wondering if you have any suitable home designs or do you undertake split level construction.
1 answer
Hugo B.Hotondo Homes
Hi kk a,
We definitely do undertake split level construction and have a range of home designs to suit sloping blocks depending on the fall of the land. We can also tailor our standard home designs to suit sloping blocks but again this will depend on the fall of the block. You can take a look at our split level home designs here https://hotondo.com.au/new-home-designs/?split=1 but it is best to discuss your options directly with the South Morang team who is the local builder for the area. The team would be happy to come out and visit the site to give you a better understanding of how it may work. You can find all the information about the South Morang team by visiting https://hotondo.com.au/home-builders/south-morang/.
Hope that helps!
Thanks - Rose
Kathyasked
Do you build in SA and if so on Sloping block. Thankyou
1 answer
Hugo B.Hotondo Homes
Hi Kathy,
Yes we do. We have builders based in Riverland and Port Pirie who would be able to assist. We also have a number of home designs suited for sloping blocks and may also be able to tailor standard designs depending on the slope itself. You can find out more about our SA builders and home designs by visiting www.hotondo.com.au. Hope that helps!
Kind regards,
Rose
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Hugo B.Hotondo Homes
Hi Old mate,
e will definitely take that on board but are pleased to hear the Hotondo team addressed any concerns for you. We're sure you will love living in your Hotondo Home for many years to come. Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes. We're so glad you enjoyed your experience with the team from Hotondo Homes Wallan. Thank you for your feedback regarding the trades, w... Read more