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Reviews

(361)
(25)
(1)
(7)
(16)
  • Site Admin
    4.8 (164)
  • Timeliness
    4.8 (166)
  • Plumbing & Waterproofing
    4.9 (156)
  • Flooring
    4.9 (147)
  • Build Stage
    • Post-Construction (209)
    • Pre-Construction (6)
    • Mid-Construction (4)
  • Structural Integrity
    4.9 (159)
  • Electrical & Lighting
    4.9 (155)
  • Customer Service
    4.9 (187)
  • Transparency
    4.8 (157)

Reviewer Photos & Videos

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Missm

Missm

  • 2 reviews

Love my new home

published

Thanks Hotondo Warragul!
I absolutely love my Hotondo home so much. The workmanship and quality finish’s are amazing and exceeded my expectations by far right from start to finish and the service they offer after moving in as well. They assured us that if we had any issues they were there to help and resolve it! This is what makes Hotondo Warragul worth it in the end.. Thanks for being patient with us especially with any adjustments and the one million questions we threw at you sorry Jeff!! :) but thank you for getting our home completed before Christmas it meant the world to us. I would most definitely build with Hotondo again.



Customer Service
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2022
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Harpreet Singh

Harpreet SinghCentral West, NSW

Great team work

published

We had great experience with hotondo homes, Excellent team work, Friendly & Straight forward. Delivered an excellent home for me an my family. We were very excited got new home before Christmas. We would highly recommend hotondo homes to do future build. We just loved the process and the quality of their work. Special thanks to Gillian & Greg

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2022
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The reviewer stated that an incentive was offered for this review



Old mate

Old mateCentral Highlands and Goldfields, VIC

Hotondo wallan great to deal with. The fellas went the extra mile. Always happy to fix/ amend any issues.

published

The build was managed very well. Great conversation and communication levels.
Trades have left a little to be desired but all issues have been dealt with by great staff at Hotondo.
The final cost of the build was well within our budget and there was no hidden surprises at the end of the day.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2017
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Julie

JulieSouth East Queensland, QLD

‘Building with Hotondo Homes Toowoomba was a dream come true for us.’

published

"Building with Hotondo Homes Toowoomba was a dream come true for us.

From the very start we felt at ease when we first sat down and had a chat with Shay in what we were looking for in building our dream home.

Steve was great in coming down to our block of land and suggesting what style/plan we should look at using.

The professionalism was outstanding by Hotondo Homes and was a breath of fresh air!

Thank you again Steve, Shay and the rest of the Hotondo Home employees in making our dream home for our family a reality."

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2018
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Extremely happy clients

published

It was obvious from our first meeting with Adam that we were in good hands. Everything was explained ... our needs, requirements and budget considered. All workmanship throughout construction was high quality and there was consistent contact with Builder, Staff and and Site Manager, Kel. All issues were minor and dealt with accordingly. The final cost was as quoted and maintenance follow up with the company has been very much appreciated. As stated ... we are very happy with our new holiday home and would highly recommend Adam and his team to anyone building a new home!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

The reviewer stated that an incentive was offered for this review


jaidavinci

jaidavinciCentral Highlands and Goldfields, VIC

  • 5 reviews

Practically perfect in every way!

published

After a terrible customer service experience with a different builder and losing my deposit, I can honestly say that I wouldn't be in my new home if it wasn't for Brett and the team at Hotondo Homes, Ballarat.
Brett worked wonders to meet my concerns, budget, and specifications, yet he maintained all inclusions, and upon moving in I couldn't be happier! Other than two small hiccups - site supervisor changed half-way through, and build time went one week over - the end result is a high-quality (and overly customised) build for a sensational price. We moved in just before Christmas, which ensured the perfect end to 2022!
Hotondo might not ever want to deal with me again, as I'm super OCD, but I'd definitely build with them every time.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Meredith G.

Meredith G.Darling Downs, QLD

Integrity, reliability, communication, respect, care & attention to detail mean so much to me.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJune 2016
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Danielle N.

Danielle N.Darling Downs, QLD

The care and attention to detail and genuine need to make our dreams come true.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateApril 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
BULET

BULETGreater Melbourne (Metropolitan), VIC

Down to earth, very helpful and easy to deal with!

published

The team at Hotondo have been extremely helpful in the pre-construction process. Not at all pushy which is a massive plus. Have chipped in with ideas and helped work through any obstacles due to our irregular shaped block. Happy to tell us how it is rather than give excuses or do the usual sales pitch. A very personable experience so far.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Ebony M.

Ebony M.South-Eastern Region, NSW

Perfect First Home

published

From start to finish the build was well managed by Hotondo. The process was smooth with an excellent finished product. We came in under our estimate cost as well. All workers and Tradesman worked well to ensure the final product was exactly what we were after. We love our new home!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Cheryl J.

Cheryl J.South East Queensland, QLD

Only the best advice on what products to use

published

Mark and Gianna at Hotondo Homes in Browns Plains have worked closely with us over the past 18 months to secure our second home on our property. The build has been managed very well by Mark, checking the trades work and dealing with our questions in a professional manner. Over the 18 months we worked with Mark and Gianna, no problem was too big or too difficult and we built a close respectful working relationship during this time. When we need additional work done on our home and on our property, it was Mark and Gianna that we turned to knowing that the work we would get would be competitively priced and a high standard.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Invisible Irene

Invisible IreneNorthern Region, NSW

Great Team = Great Result

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2018
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Lynmaree - Kalbar

Lynmaree - KalbarSouth East Queensland, QLD

Best Home Ever

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Hotondo Homes Port Macquarie

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
John Enbom

John EnbomGippsland, VIC

Hotondo Warragul 10/10

published

Hotondo Warragul completed our custom build in March 2018. Jeff is a second generation builder, his father Gus was well respected in West Gippsland, and jeff has continued that legacy. The build was managed on time and at a competitive price. Jeff and Fiona a great team. Tradies working on the job gave great attention to detail and workmanship was first class.

Build StagePost-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Daniel

DanielSouth East Queensland, QLD

Fantastic Home, Fantastic Builder

published

What a joyful experience we just had building our dream home with Adam at Hotondo Homes.
from start to finish it was just so enjoyable. Adam is very fun loving, easy going but professional at the same time. He has a lot of experience and it shows as nothing was to hard for him.
We cannot fault our new home or the process and the team who work with him.
I highly recommend Adam and Hotondo Homes Rochedale if your looking to built your own dream home.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Home of my dreams

published

From the moment my Husband and I chose to employ Hotondo Homes we felt they had our best interests at heart. Day one to completion the build was smooth and on time, nothing was too much trouble for Geoff, Kate and Danny. The quality of workmanship, the friendliness and professionalism of their tradies was of a very high standard. I cant recommend them highly enough.
There were no shocks at the end I was fully aware of how much the final cost would be.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2022
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2 comments
Hotondo Homes
Hugo B.Hotondo Homes
Merryn
Merryn

Im sure I will. Cant praise them enough


Karen and Steve

Karen and SteveIllawarra, NSW

Our final home - Custom build

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Ryan M.

Ryan M.Greater Melbourne (Outer), VIC

WARNING: Still awaiting repairs to defaults and outstanding maintenance 13 months later

published
Customer Service
Site Admin
Timeliness
Transparency
Build StagePost-Construction
Construction End DateNovember 2018
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Lisa

Lisa

  • 7 reviews

Very pleased with our home

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2022
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Page 1 of 21

Questions & Answers

umesh r.

umesh r.asked

Anyone built with Hotondo near Werribee, Melbourne? and how is the experience? where can i find the standard inclusions? Do they offer custom builds?

2 answers
Hotondo Homes
Hugo B.Hotondo Homes

Hi Umesh,
You can find our standard inclusions by visiting www.hotondo.com.au. We have three ranges of home designs which each have their own set of standard inclusions - Forever Retreat, Forever Sanctuary and Forever Oasis. Our builders also offer flexible floor plans meaning they can work with your to tailor our designs in order to suit your needs. Hope that helps.
Thanks,
Rose

Shane J
Shane J

Hi Umesh, Run from Hotondo mate, we are 13 months into our 4 month build - terrible experience


kk a.

kk a.asked

Hi
I have a sloping land in Doreen, just wondering if you have any suitable home designs or do you undertake split level construction.

1 answer
Hotondo Homes
Hugo B.Hotondo Homes

Hi kk a,
We definitely do undertake split level construction and have a range of home designs to suit sloping blocks depending on the fall of the land. We can also tailor our standard home designs to suit sloping blocks but again this will depend on the fall of the block. You can take a look at our split level home designs here https://hotondo.com.au/new-home-designs/?split=1 but it is best to discuss your options directly with the South Morang team who is the local builder for the area. The team would be happy to come out and visit the site to give you a better understanding of how it may work. You can find all the information about the South Morang team by visiting https://hotondo.com.au/home-builders/south-morang/.
Hope that helps!
Thanks - Rose


Kathy

Kathyasked

Do you build in SA and if so on Sloping block. Thankyou

1 answer
Hotondo Homes
Hugo B.Hotondo Homes

Hi Kathy,
Yes we do. We have builders based in Riverland and Port Pirie who would be able to assist. We also have a number of home designs suited for sloping blocks and may also be able to tailor standard designs depending on the slope itself. You can find out more about our SA builders and home designs by visiting www.hotondo.com.au. Hope that helps!
Kind regards,
Rose


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