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Reviews

(163)
(5)
(0)
(0)
(0)
  • Site Admin
    4.8 (55)
  • Timeliness
    4.8 (60)
  • Plumbing & Waterproofing
    4.7 (22)
  • Flooring
    4.7 (27)
  • Build Stage
    • Pre-Construction (99)
    • Post-Construction (36)
    • Mid-Construction (15)
  • Structural Integrity
    4.9 (34)
  • Electrical & Lighting
    4.8 (30)
  • Customer Service
    5.0 (130)
  • Transparency
    4.8 (106)

Reviewer Photos & Videos

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dwsaville

dwsavilleSouth East Queensland, QLD

  • Verified customer

Brighton Homes Colour Selection Appointment

published

David and myself were welcomed warmly by Julie for our day long appointment. We were organised with a lot of selections but the things we weren't sure of Julie's professional advise and guidance was invaluable and we couldn't have completed the day as easily as we did without her help. The colour palette we selected was displayed for us and were thrilled with the end result. Also keeping track of the budget was extremely precise.
Thankyou Julie, we both appreciate all your help and thanks Brighton for a lovely lunch.
Deborah and David

Customer Service
Transparency
Build StagePre-Construction

Marianne K.

Marianne K.Hunter Region, NSW

  • Verified customer

My Choice Studio experience and Brighton Homes

published

The Brighton Homes My Choice Studio and Jess Sanderson's expert advice, patience and professionalism made the experience, although long and tiring, an exciting one and I came away knowing I had made the right choices. Nothing was too much, all questions answered and I am very excited about the journey from here on in. My experience with Brighton Homes so far is that staff are very welcoming, friendly, professional and supportive of my needs - at the same time offering sound suggestions and advice - keeping my updated all the way along about prices. I am very pleased with the My Choice Studio outcome. Thank you to Jess and to Liam - your knowledge and assistance has been outstanding.

Customer Service
Transparency
Build StagePre-Construction
  • Verified customer

Brighton homes' Colour studio is awesome!

published

We were very welcomed to the studio. When We stepped into the building we instantly fell in love with all the display items. They were gorgeous. We have enjoyed choosing options and people there were very helpful. Especially, Our consultant Jesse was very nice and professional.
We are very satisfied with MY Choice Brighton homes and can't wait to see the completed result!

Customer Service
Transparency
Build StagePre-Construction
Breeanna De Ruysscher

Breeanna De RuysscherThe Mallee, VIC

  • Verified customer

Our Dream Home

published

From the minute we stepped into the Brighton Home displays, we immediately fell in love and was warmly welcomed by Steve Downes. As first home buyers, we knew nothing about building or costs etc but we can happily say that Steve was very knowledgeable in this area. He was honestly so helpful and if it wasn't for his wisdom, guidance & passion, we wouldn't have been able to build our dream home. Our build process was easy and we enjoyed having the weekly updates on the Brighton portal. Overall, we are very happy and felt it was an easy process all the way through. Thank you Brighton Homes for your expertise.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Breeanna, thank you so much for the lovely feedback about Steve and the team, he was delighted to read your comments. Congratulations on moving into your first new home, we hope you make lots of Bright happy memories there!


Liz C.

Liz C.South East Queensland, QLD

  • Verified customer

Brighton team are hands down AMAZING

published
Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Liz C, thank you for your feedback about your experience so far, how exciting! We can't wait to see your new Brighton home come to life, keep us posted on your progress!


Annette B.

Annette B.South East Queensland, QLD

  • Verified customer

Colour choices made easy

published

Julie and Jess were very helpful and took the time to help us with our colour selections and make suggestions that helped us to think outside of the box. They also listened to our needs and wants and helped make a daunting prospect for a first home buyer easier. We can not wait to see the final product now!!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Annette, thank you for the lovely feedback, welcome to the Brighton family - we can't wait to see your new home come to life!


Tas J.

Tas J.South East Queensland, QLD

  • Verified customer

The best building experience ever

published

We ditched a builder from GC after visiting Brighton’s Providence Display. We met Steve, a great Consultant 5/5. Paula Johnson was our Project Coordinator. A great communicator, helped us with the final plans, very positive attitude which made the whole process smooth. We were kept up to date with pre-construction progress, helped us stay within our budget, assisted us in making final
Plans. Thank you so much. Highly recommend Brighton Homes. Build Number-500876.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Tas, thank you so much for the feedback, welcome to the Brighton family!


Ashley

AshleySouth East Queensland, QLD

  • Verified customer

Fantastic home, everything is articulate and expertly designed, Liam and his team are spot on.

published

The home build was managed extremely well. Professional all the way
Workmanship was faultless, high quality products were used at all times. All issues were dealt with on the spot without hesitation
Estimated cost was very close to final cost. We were impressed how Liam and his team assisted us in keeping to our budget.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Ashley, thank you so much for the lovely feedback about your experience, congratulations on your new Brighton home, we hope you make many happy memories there!

Bob

BobSouth East Queensland, QLD

  • Verified customer

1st home with Brighton Homes

published

We look alot of display homes, but Brighton homes is the one that stood out. Andrew Sandall and Janise from Rochedale display home is very helpful, good customer service and assist us on the changes of our design.

Andrew and the team answered alot of questions we have with our design. And explain things which is easy to understand what is standard and what is upgrade.

We are looking forward to our new home soon. We highly recommend Brighton Homes for anyone who want to build they 1st home.

build number 500960

Customer Service
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Bob, thank you so much for taking the time to provide your feedback about your experience so far, keep us posted on your progress!

Michael Y.

Michael Y.South East Queensland, QLD

  • Verified customer

Best team ever~

published

Liam is really helpful, we changed the plan twice and he is always happy to help us out and make professional advise based on his experience, this is such a nice company to be with, I am glad I choose Brighton Homes as my dream house builder~ and I really like their floor plan too~

Customer Service
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Michael, Thank you for the feedback about Liam, he loves helping his customers create their dream Brighton home! Keep us posted on your progress!


Leigh and Irene

Leigh and IreneSouth East Queensland, QLD

  • Verified customer

Thank you Brighton Homes

published

Thank you to the team at Brighton homes, starting with Andrew Sandall our Sales Consultant who guided us through the process of choosing our new home.
We have now finished the build process with the assistance of Liam Ringuet, Contract Coordinator and Luke Andrew, Construction Supervisor.
Liam was extremely professional in all our dealings, always returning my phone calls and emails and Luke kept us informed every step of the way during the building process.
This is our third build and the team at Brighton Homes have provided us with a first class home which we will enjoy for many years to come.
Irene and Leigh

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Leigh and Irene, Congratulations on your new Brighton Home, we hope you create lots of Bright memories there!
Thank you for taking the time to provide your feedback about your experience.


edav

edavsunshine coast

  • Verified customer

Quality and customer satisfaction is Brighton Homes main objective

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJanuary 2020
See all answers
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Eamonn and Bernadette, Thank you for the lovely feedback about your experience and the quality of our homes, Congratulations on your new Brighton home, we hope you make many Bright and happy memories there!


Sidbinu

SidbinuSouth East Queensland, QLD

  • Verified customer

Great building experience very professional and awesome service .

published

We had an outstanding journey right from our sales consultant Wayne, he was very patient with us went thru each and every thing in great details. Liam in the corporate office was brilliant with the rest of the crew in "My choice" . Our building supervision Nick Toye was very approachable any small issues we had was rectified straight away . We could not fault a single thing it was indeed an amazing experience. Liam also played a vital role in corresponding with our bank as well . Brilliant work team!!!!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Sidbinu, that's so great to read! Congratulations on your new Brighton Home, we hope you make lots of Bright and Happy memories there!


Jake D.

Jake D.South East Queensland, QLD

  • Verified customer

Priceless advice and knowledge.

published

The team, from first contact with Steve at the Providence Ripley display homes have been more then helpful and accomodating. Our latest visit to the MyChoice design studio for the colour selection with Jess couldn’t have gone any better. Jess has a wealth of knowledge on all products and features that can be included in the house. Most questions on any changes and pricing could be answered off the top of her head with accuracy, this I feel is very important as there is a lot to fit in at the colour selections appointment and time needs to be used efficiently. I’d also highly recommend an extra open studio appointment to familiarise with all products available.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Jake D, thanks so much for the feedback so far on your experience and welcome to the Brighton Family! Keep us posted on your progress!

Vivian G.

Vivian G.South East Queensland, QLD

  • Verified customer

Brighton first time build

published

I am in the "My Choice" process of the build and Krisy along with Jess, has made a very difficult process less daunting. Wayne helped to select a floor plan that suits a growing family and more modifications were made in My choice. They were very patient yet pushed me along to the pre-contract stage now. I had gone to several builders and feel the process may have been a lot harder if not for Kristy and Jess. It's my first build and definitely an eye-opener. I thank the team at Brighton and can't wait to start building.

Customer Service
Timeliness
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Vivia, thank you for taking the time to provide your feedback about your journey so far, keep us posted on your progress and welcome to the Brighton family!

  • Verified customer

Excellent team at Brighton

published

Liam Ringuet was a great contract coordinator to work with providing adequate information and prompt emails. I highly appreciate his work along with the rest of the Brighton team for being so efficient with work and updating throughout the whole process. Quality of the build was excellent and had nil major issues.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Delo, thanks so much for the feedback about Liam and the team. Congratulations on your new Brighton home we hope you create lots of Bright, happy memories there!


Sharon

Sharon

  • 2 reviews
  • Verified customer

My Choice Studio

published

Everything was well explained and a variety of options were available for selection. Our consultant was very helpful, accommodating and friendly as well as all staff at Brighton. We did change our mind with some colours and tile selections and this was not a problem. The day went very quickly but was a most enjoyable experience overall.

Customer Service
Site Admin
Transparency
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Sharon, thanks so much for the lovely feedback about your colour selection appointment, please keep us updated on your progress!


ABDULKHALEQ B.

ABDULKHALEQ B.South East Queensland, QLD

  • Verified customer

Great experience with Brighton Homes.

published

Liam Ringuet was very professional and helpful. He assisted me a lot all the time with the plans and helped get everything ready to start construction. June Mathews was great and helpful at the display home at Brighton Homes Killara. so thank you both. it was a great experience with Brighton Homes.

Customer Service
Site Admin
Timeliness
Structural Integrity
Transparency
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi theree, thanks so much for the great feedback about Liam, June and the team, they were delighted to help you create your dream Brighton Home! Welcome to the Brighton Family!


Nicole M.

Nicole M.South East Queensland, QLD

  • Verified customer

Customer Service

published

Bobby was very professional and helpful. He assisted us in chosing a great design and was very knowledgeable and Bobby was the reason we built with Brighton Homes in first place. His customer service was on point and we are very appreciative of the fact that He told us upfront about all the hidden costs as well as went through display home to show us what we will be getting in end product. We now have our forever home. All thanks to Bobby.
Manish and Nicole

Customer Service
Transparency
Build StagePost-Construction
Construction End DateMarch 2019
See all answers
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi NIcole, thanks so much for the great feedback about Bobby, he loves helping his customers create their dream homes! Welcome to the Brighton family!


Matt

MattSouth East Queensland, QLD

  • Verified customer

Couldn't be happier

published

What a wonderful experience!
Whilst some companies are pushy with hidden costs and other issues, Andrew and the team take all the stress out of building. Products are top class and explained in an easy to understand way in terms of what is standard and what is an upgrade. Well done

Customer Service
Timeliness
Transparency
Build StagePre-Construction
See all answers
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Matt, thank you for the great feedback about your experience with Andrew and the team, welcome to the Brighton family!


Page 1 of 9

Questions & Answers

Ashley

Ashleyasked

What KW system does Brighton provides for Ducted Aircon for a single story house as its not clearly mentioned in the website and brochure?

3 answers
Brooke and Trent
Brooke and Trent

There is no standard KW for the aircon on single or double as it's governed by the size of the plan. You might have a 180sq compared to 350sq single story house. They run through Actron Air and depending on Promo they will have some details listed in there small print. Our promo stated options for a 3 phase system but when we come to sign it was only single phase for our size of house and we upgraded the system too so we could have spearate rooms. Ours is a 14.6kw if that helps a little.

Ashley
Ashley

Thanks Booke appreciated your response.

Brighton Homes
Brighton H.Brighton Homes

Hi Brooke and Trent, thank you for confirming, yes that is correct, you can also confirm further details with your Building and Design Consultant,
Cheers


Bhabha66

Bhabha66asked

What is the defect warranty timeframe with Brighton?

1 answer
Brighton Homes
Brighton H.Brighton Homes

Hi Bhabha66, thanks for the question! Our warranty timeframes vary depending on which aspect of the build it is in relation to e.g. appliances, structural etc. In regards to the Defect Period for Brighton Homes, it is 12 months and that covers warranty for most of the minor defects / repairs from Practical Completion. If you have further questions around this we suggest you email our Service and Warranty Team who will be more than happy to help at service[email protected]


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