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Reviews

(859)
(61)
(10)
(9)
(40)
  • Site Admin
    4.8 (184)
  • Timeliness
    4.8 (182)
  • Plumbing & Waterproofing
    4.8 (173)
  • Flooring
    4.9 (170)
  • Build Stage
    • Post-Construction (256)
    • Mid-Construction (9)
    • Pre-Construction (8)
  • Structural Integrity
    4.9 (176)
  • Electrical & Lighting
    4.9 (173)
  • Customer Service
    4.8 (201)
  • Transparency
    4.8 (162)

Reviewer Photos & Videos

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Melanie

MelanieMurray Mallee, SA

We love our new home!

published

We chose GJ Gardner Homes Riverland due to the solid reputation of the professional & friendly team in the Renmark office, combined with the high quality local tradesman. They guided us through the minefield of options available these days for all parts of the build, including colour selections. We honestly couldn’t have done it without them & are thrilled with the final result.

Build StagePost-Construction
1 comment
G.J. Gardner Homes
Sue D.G.J. Gardner Homes

Dusty

Dusty

  • 2 reviews

Good Salesperson Bad Build

published

Salesperson was good and had good solutions to pre-building queries. I have had an ongoing problem with little interest or follow up shown by any staff to fix or check on it after some rectifications to fix it have been done. The roofing coy have been back 5 times to fix another problem. I will never use or recommend this builder again.

Build StagePost-Construction
2 comments
G.J. Gardner Homes
Steph E.G.J. Gardner Homes
G.J. Gardner Homes
Steph E.G.J. Gardner Homes
Leesa-Maree Anderson

Leesa-Maree AndersonRichmond-Tweed, NSW

Dream team built my dream home

published

From start to finish, from the initial design consultation with Kane, right through to the handover with Peter and the team we could not fault one step of the process. Dave, our site supervisor was fantastic, as were all of the trades we encountered on the building site. Nothing was an issue, they always went above and beyond my expectations. Could not be happier with the final outcome, which is the home of my dreams.

  • +4
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
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Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
G.J. Gardner Homes
Cassie C.G.J. Gardner Homes

Whoop, whoop The Black House is Brilliant!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
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Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
G.J. Gardner Homes
Jess M.G.J. Gardner Homes

P.South

P.SouthNew South Wales

My Dream Home Exceeded My Expectations!

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Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
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Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
G.J. Gardner Homes
Cassie C.G.J. Gardner Homes

Kelly and ShayIe

Kelly and ShayIeNorthern Region, NSW

GJ Gardner Tamworth - Dream Home

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Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
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1 comment
G.J. Gardner Homes
Cassie C.G.J. Gardner Homes

Brylee Mio

Brylee Mio

  • 2 reviews

Exceeded our expectations, the team at Bacchus Marsh are the best!!!

published

If you want quality service, a team of professionals and a quality home that will exceed your expectations, build with GJ Gardner Bacchus Marsh!

Louise, Shane, Caitlin and Nat looked after us from day one. Their entire service was outstanding and hassle free.

We cant thank them enough.

Love your work GJ Gardner Bacchus Marsh!!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
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Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
G.J. Gardner Homes
Jess M.G.J. Gardner Homes

Cathy

CathySouth East Queensland, QLD

  • 2 reviews

FIRST HOME BUYERS building your own home

published

we had a house built with g.j Gardner at north lakes Queensland our the person who looked after us was tony Lockland. Tony was excellent he helped us design our home with everything we asked to be put in our home example a bigger shower in the ensuite, walk-in pantry . also tony helped with land purchase of a block of land to put our home . tony is still in contact with us we have no hesitation in recommending tony lockland at G.J. Gardner homes at north lakes.

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Site Admin
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Plumbing & Waterproofing
Electrical & Lighting
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Build StagePost-Construction
Construction End DateNovember 2019
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GJ Gardner Penrith

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
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1 comment
G.J. Gardner Homes
Cassie C.G.J. Gardner Homes

Thank you so much for your kind words Les and Anita - it's been an absolute pleasure looking after your build and we sincerely hope you enjoy many years of wonderful memories in your new G.J. Gardner Home :)

Forever Dream house

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Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
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Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
G.J. Gardner Homes
Cassie C.G.J. Gardner Homes

Building the house for the first time, I think I made the best choice possible

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJune 2018
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1 comment
G.J. Gardner Homes
Jess M.G.J. Gardner Homes

A Great Building Journey

published

From start to finish the building of our new home with GJ Gardner Homes, Tamworth has been a fantastic experience. The Team have gone out of their way to make us feel special and nothing has been too much trouble.
The build was expertly managed and the workmanship and quality of all finishes and fittings is excellent.
Any small problems that arose were dealt with swiftly and expertly and without any fuss or cause of concern for us.
We love our new home and would, in a heart beat, recommend GJ Gardner Tamworth to anyone wishing to build.
Thank you to the whole Team for a wonderful job!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
G.J. Gardner Homes
Cassie C.G.J. Gardner Homes

Dream Home!

published

Absolutely delighted with our new home. The professional team at GJ Gardner Albury were amazing to deal with - no question was too big or small. The trades standard of workmanship was high and any queries we had were quickly handled by the team who were always very approachable and friendly.
We were kept updated on the progress throughout the build which was exactly as estimated. We couldn't have asked for a better building experience.
Thankyou to The Dream Team - Leigh, Sherrie, Mark, Ian, and Samantha

Build StagePost-Construction
Construction End DateNovember 2019
1 comment
G.J. Gardner Homes
Cassie C.G.J. Gardner Homes

Josh

Josh

  • 2 reviews

Early Christmas Present

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StageMid-Construction
Construction End DateDecember 2019
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1 comment
G.J. Gardner Homes
Sue D.G.J. Gardner Homes
Nadia M.

Nadia M.Murray Mallee, SA

So glad we chose GJ!

published

The whole process was smooth and stress free from start to finish. Quality products and quality service. Any complications were solved quickly with a friendly chat and without issue. Change of mind or ideas were easy and staff offered small changes which has made all the difference. Final cost was nearly spot on! Extra special thank you to Glen for his friendly and easy going manner. Always kept us in the loop, quick to respond to any questions or complications. Thank you so much GJ Riverland, we love our new home.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
G.J. Gardner Homes
Sue D.G.J. Gardner Homes
Har R.

Har R.Greater Melbourne (Inner), VIC

  • 2 reviews

Awesome custom build !

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
G.J. Gardner Homes
Jess M.G.J. Gardner Homes

We love our new home!

published

Extremely happy with our new home it was exactly what we wanted! There were a few hiccups along the way but the team at GJ were always there to help and fix the issue. All the staff are very friendly and easy to deal with. Ash and the team were very transparent with the costs and exactly how much additions would be. Would definitely recommend!

Build StagePost-Construction
1 comment
G.J. Gardner Homes
Jess M.G.J. Gardner Homes

Terry and Christine Nunn

Terry and Christine NunnCentral Highlands and Goldfields, VIC

Fantastic home build with GJ Gardner Homes!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
G.J. Gardner Homes
Jess M.G.J. Gardner Homes

Mel

MelIllawarra, NSW

7 years later and still loving my G.J Gardner Home!

published

If you are looking for a builder to create your dream home then I would totally recommend GJ Gardner Shoalhaven. They are amazing from start to finish. They made our build journey seem so effortless, and stress free. We built our home a few years ago now, and still love it as much as the day we first moved in. The quality of workmanship is certainly standing the test of time. If I had the opportunity to build again I wouldn't got to anyone else except GJ Gardner Homes!! Thank you for my amazing home :)

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
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1 comment
G.J. Gardner Homes
Cassie C.G.J. Gardner Homes

Elizabeth

ElizabethMurray Mallee, SA

Pleasant experience from start to finish.

published

I chose to build with GJ as they had a good reputation. Right from my first consult to the end of completion, everything was handled professionally and with smiling helpful staff. I love everything about my new home. I stuck to a budget and the team at GJ were helpful in ideas and ways to stick to my budget. I'm very happy with the workmanship, looks better then I imagined. Thank you to everyone involved.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
G.J. Gardner Homes
Sue D.G.J. Gardner Homes

Page 1 of 49

Questions & Answers

Tiffany I.

Tiffany I.asked

Land price $159,000 alone with house package price $100,000 alone together total $259,000 right?

1 answer
G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi Tiffany
Thanks for reaching out.
Is the house and land you are referencing listed as a G.J. Gardner house and land package or have you found a block of of land thats price is $159K?
There will always be variables when it comes to the costing of building a home adn the block of land that a home is built on usually provides the most variables.
Have you been in contact with your local G.J. Gardner office to discuss the block of land in question?
If not we certainly recommend that you do.

Here is a helpful article that can assist you in preparing for discussing a home build with any builder https://blog.gjgardner.com.au/58-essential-questions-to-ask-a-builder/


L BZ

L BZasked

OMG, with these reviews/comments (1 star) - in process of buy & build but looks pretty scary!!

1 answer
G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi L BZ
I guess if you only focus on the negative experiences that have been had, then that's all you will see. We have over 850, 5 start reviews from customers that reflect a very different experience to the 39 that have not been satisfied with their experience.
Each and every home build is different as each and every home is built to a customer personalisation. Nothing about this process is cookie cutter and whilst we do acknowledge that we are not perfect, our feedback from customers overwhelmingly tells a positive story.
At the end of the day you need to feel comfortable with whomever you choose to go down this path with, and we absolutely encourage you to do as much homework on the process and what you are looking for, before you sign anything.
Check out this article to assist you in understanding what you need to know:
https://blog.gjgardner.com.au/58-essential-questions-to-ask-a-builder/


BrittyJ

BrittyJasked

Why does it cost $8.5k to increase ceilings in a 187sqm house plan?

3 answers
G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi BrittyJ
Without knowing the specifics of the house plan it’s difficult to comment.
Did you obtain this quote through a GJ office?

BrittyJ
BrittyJ

Yes, I've been back and forth, many appointments. We've been finalizing a quote that I'm could be happy with, but finding it hard. Details are the oceanside 187 floor plan with beach facade of the nova plan in Express inclusions. Building in Gol gol NSW with mildura branch.
I just don't understand there is minimum over a 5k difference to other volume builders.
I watched as he entered the information, so I know there's price for internal and external height increases and that it's worked out by measurements.
2.7 height ceiling is a must have for me, so at that price GJ Gardner will be a no go, which is unfortunate for the sales rep and I who have put in a lot of time.

G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi BrittyJ

Again not knowing all the history of your experience we can only go by the info presented.

The home build industry is notorious for being vague when it comes to the quoting of a home. At GJs we try to be upfront and honest in all facets of your quote.
Many builders do not provide line item details in their quotes so the “savings” you could be seeing are simply being moved around.
You also need to ensure the home design structures you are comparing are similar enough to compare the ceiling upgrade differences. (Have you shared the other builder plans and quotes you are referencing with your GJ builder?)

At the end of the day it’s your decision and you need to be comfortable with what you are signing up for.


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