As of August 1st, 2022, Carlisle Homes is offering each reviewer a $100 E-gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward. Previous Incentives: From September 5th, 2018 until July 31st, 2022 a $100 Visa Universal Gift Card for a positive or negative review.
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AngelitoGreater Melbourne (Inner), VIC
- 5 reviews
- Verified customer
Very accommodating staff and with excellent customer service
Our first home was built by a different builder and we are having a second thought whether our next house will be build again by our previous builder. But when we saw Carlisle Display Homes Sorrento Grande in Wollert in particular, my wife and I fell in love straight away. It has all open plan and the house is very inviting and homey. We are also very happy with the excellent service and professional expertise provided by our consultant. It made our job easy with all her suggestions and recommendations provided to us. Also, Acknowledging with thanks our client liaison executive with initial ([name initial removed]) for her excellent communication. I will definitely recommend Carlisle Homes to my friends, Colleagues and families.
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The reviewer stated that an incentive was offered for this review
AnjiMelbourne
- 3 reviews
- Verified customer
Great color appointment experience
My color appointment is booked with [name removed] who I can say is a very experienced/knowledgeable designer based on my experience at the color studio.
[name removed] welcomed us greatflly and went through the documents with us and able to finish our electrical appointment in less than two hours because of great help by [name removed].
With a quick break we started our color selection where [name removed] helped us to choose colors wisely primarily when it comes to exterior.
Thanks to Carlisle for having such a good team.
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- Verified customer
Smooth Sailing
Building Barrington 20MK2 (J1015119) through Carlisle Homes - everyone to date have been fantastic especially our Sales Consultant [name removed]. Easy Living range is truly that - "easy" choosing upgrades and colour schemes were a breeze. Cannot fault the process to date still early days but if the initial experience is anything to go by then it will be easy to recommend Carlisle to Family & Friends.
1 comment
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First time InvestorGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Very knowledgeable and an eye for detail
As first time home builders, we were apprehensive about the color appointment, but [name removed] put us to ease. She was able to get an idea and feel for what we were after and provided us with good insight and recommendations into different color choices, including a few recommendations that we had not thought about. The electrical consultant [name removed] was equally committed to the task and was able to work out a good lighting plan for us, providing recommendations and was open to getting ideas from us. We are still in the building contract stage, and so far it has been OK.
1 comment
Carlisle M.Carlisle Homes
Hi First time Investor,
Thank you for taking the time to share how your recent Colour Selection experience was.... Read more
Your Design Consultant will be so happy to know that they made your experience such an enjoyable one and we are sure you have made some really lovely selections for your home. First time Investor, thank you again for your review and we wish you all the very best for the remaining stages of your journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
So far so good
Carisle have been reasonable to build my second home. Just about to sign final contract. So far so good. They had great range of details we can choose. Customer service was good. I had slight delay for final contract due to holiday season which is understandable. Otherwise overall satisfied well
1 comment
Carlisle M.Carlisle Homes
Hi Chris Kwang Chul O.,
Thank you for your great review!... Read more
It's fantastic to read that your experience so far has been a smooth and enjoyable one. We are certain that the high level of customer service will continue and you will be absolutely thrilled with your brand new home. Chris Kwang Chul, thank you again - we really do appreciate it! Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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BPRGreater Melbourne (Outer), VIC
- Verified customer
Very Good Professional Builder
We started working with [name removed] and [name removed] from Carlisle Homes. [name removed] from sales is very knowledgeable with great insights. [name removed] has helped in coordinating with the build for all stages. [name removed], our site supervisor was very helpful and kept us updated on the progress during our holidays. we strongly recommend Carlisle homes based on our experience so far
1 comment
Carlisle M.Carlisle Homes
Hi BPR,
Thank you so much for sharing how wonderful your experience has been.... Read more
We are so pleased that all of our team have guided you through your journey and we are sure that you will be thrilled with your new home. BPR, thank you again so much for your review and we wish you all the very best for the remaining stages of your journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
RJOGreater Melbourne (Inner), VIC
- Verified customer
Will build again with them
Build was finished in less than 6 months. I hired personal site inspector as well and received good feedback for build. I observed some scratch on surface after shifting, straight away highlighted to Carlisle and they replaced that within quick time with no questions asked. Estimated cost was almost same.
1 comment
Carlisle M.Carlisle Homes
Hi RJO,
Thank you for your great review!... Read more
We are so pleased to read that our team provided you with a home that matches our display home quality promise and within an efficient time frame. RJO, we would love to have the opportunity to build for you again and we hope you create many happy memories in your beautiful new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
A singhGreater Melbourne (Metropolitan), VIC
- Verified customer
Professional builders
Great builder, We are building our second home with Carlisle. Minor issues after the first build, but all resolved and fixed.
Quick build time and professional work.
We recommend few of our friends to build with Carlisle and they are happy too. Can’t wait to move into our new home.
Good work Carlisle.
1 comment
Carlisle M.Carlisle Homes
Hi A singh,
Congratulations on building for the second time. What a fabulous achievement. ... Read more
We feel very honoured that you chose us for this new project and we look forward to continuing to uphold our high standards. Thank you for recommending us. We really appreciate it. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Is having good quality and standards.
From almost last 3 hrs we are in touch. We always get very good customer service from Carlisle through [name removed]. She is always available to answer whether on phone call or email to get us up to date and answer our queries. It is my pleasure to say Carlisle is very lucky having [name removed] like dedicated and honest team members.
1 comment
Carlisle M.Carlisle Homes
Hi Dalijeet W.
Wow, what a lovely review. Your Client Liaison Executive will be so thrilled to receive such personal and wonderful feedback. Thank you! ... Read more
We love that things are moving smoothly for you and you feel very well supported. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
PrasGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Professional and Excellent service on Colour selection
We have yet to start our construction, we are very happy with bother Colour Browse and Colour Selection appointment. So far from Sales contract and Colour selection I found Carlisle home service has been excellent. Expecting the same during the home build as well. Only one recommendation, less collection and display of tiles, this may be due to space constraint. Hopefully there will be a vast collection of products in their newly being build office at Nexon.
1 comment
Carlisle M.Carlisle Homes
Hi Pras,
Thank you very much for your review! We are so thrilled that you have breezed through your sales and selection experience. ... Read more
It seems as though our staff have provided appropriate guidance and support. We have all faith that the positive journey you have enjoyed so far will continue through your Build and Warranty phase. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Grayson C.Greater Melbourne (Inner), VIC
- Verified customer
Professional, honest and reliable
Have been to a few builders and we have landed at Carlisle Homes. We are both really busy with work and have limited time to spend on selections, going through showrooms. Carlisle homes make it so easy by giving us several pre selected colour options and made the process so quick and easy. We are very satisfied so far. Sales and admin person are very knowledgeable and professional.
1 comment
Carlisle M.Carlisle Homes
Hi Grayson C,
We are so pleased that you selected us after an extensive search. We are very excited to guide you through our process and look forward to delivering a really quality home. ... Read more
Thank you for providing us with feedback. We really appreciate it. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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Jas SinghGreater Melbourne (Inner), VIC
- Verified customer
Excellent service on colour selection
We are really happy with the excellent service provided by one of the staff member on our colour selection process. She is very professional, knowledgeable and supportive all the time and patience when we had many questions as this is our first time building. Overall, it was a great experience so far and hoping to have the same during the build process.
We look forward to building our first dream home with Carlisle this year.
1 comment
Carlisle M.Carlisle Homes
Hi Jas Singh,
We are so thrilled that you selected us as your builder. Like you, we are very excited at the prospect of building your first dream home. ... Read more
It is wonderful that you have enjoyed your experience so far. Thank you very much for your feedback. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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Christian LagumayVictoria
- Verified customer
Excellent service so far! Can't wait to start building
I've yet to start building with Carlisle Homes however, the service I have received so far has been excellent. I am first home buyer, so this is all new to me, the guys at Carlisle are able to put me at ease with their great customer service. The workers at the display homes were welcoming and patient with my questions and made colour selection and extra easy. I never felt pressured to add on anything extra they were able to cater to my needs. Loan studio have been great also, guiding me through the stressful finance applications. My CLE, [nam...Read more
e removed], has also been very helpful and patient, she is always able to address my queries accurately and promptly. Of course this is very early stages of my building process, but it makes feel confident that Carlisle Homes will provide a awesome build.1 comment
Carlisle M.Carlisle Homes
Hi Christian Lagumay,
We are so pleased to read that all parties have made you feel very welcome and happy that you chose Carlisle as your builder. ... Read more
Building for the first time can definitely be an overwhelming prospect so it is wonderful that you feel at ease. We are very excited to continue this journey with you and look forward to delivering a high quality home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
CharlesGreater Melbourne (Metropolitan), VIC
- Verified customer
Excellent customer service at Spectra
Our experience at the colour showroom was excellent. Our design consultant was very knowledgeable and assisted us throughout whole selection process which made the colour selection appointment really enjoyable and easy. The staff at the showroom are excellent and very helpful. Great experience with Carlisle so far. Looking forward in seeing our dream house being built.
1 comment
Carlisle M.Carlisle Homes
Hi Charles,
We are so happy to read that you thoroughly enjoyed your selection experience. Our team do work extremely hard to ensure that this is always a fun and rewarding day for our clients. ... Read more
We wish you well for your Tender and Contract appointments. Thank you for your feedback. We really appreciate it. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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KimberleyGreater Melbourne (Metropolitan), VIC
- Verified customer
Wonderful experience with Carlisle
We are still in the process of building with Carlisle however our experience so far has been really great. Our sales consultant is very professional and has helped us significantly throughout the process. As our first time building our dream home, we always have lots of questions, so we appreciate his responsiveness and assistance with all our queries. Would recommend building with Carlisle to my family and friends
1 comment
Carlisle M.Carlisle Homes
Hi Kimberley,
Thank you for recommending us to your family and friends. This is such a wonderful compliment to receive. ... Read more
We are thrilled that you are really satisfied with your experience to date. Our team look forward to taking great care of you as you progress further through the process. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
It amazing so far can’t way to see you my home soon!!
It’s been exciting so far. Colour selection was exciting and [name removed] did well and help us choose the add on and etc.
Hope we get the same as we told or displayed. The choice given by Carlisle is excellent and can compete the market or other builders. All the best for us. Thanks!
1 comment
Carlisle M.Carlisle Homes
Hi Ajay,
Thank you for your great review!... Read more
We are so happy that you enjoyed your recent Colour Selection experience and we are sure that you have made some lovely choices for your new home. Ajay, thank you again and we wish you all the very best for the stages ahead. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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Michelle H.Greater Melbourne (Inner), VIC
- 2 reviews
- Verified customer
Thank you Carlisle!
We love our Carlisle home! A quality build with a very smooth and easy process from start to finish. Our Client Liason Officer [name removed] was lovely and went above and beyond to help answer our questions. Highly recommend Carlisle homes if you looking for the someone to trust with your build! Thank you!
1 comment
Carlisle M.Carlisle Homes
Hi Michelle H.
Congratulations on the recent settlement of your beautiful new home!... Read more
We are so pleased that you enjoyed your experience with our team and that your build journey was a smooth and enjoyable one. Michelle, thank for your review and we hope you have many happy years in your beautiful new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Anand T.Greater Melbourne (Outer), VIC
- Verified customer
Excellent Service and very happy!
I am very happy with the service provided during the color appointment and [name removed] is simply fantastic with excellent ideas and providing an overall image of the look and feel of the house. It was a great experience so far and hoping to have the same during the build process.
1 comment
Carlisle M.Carlisle Homes
Hi Anand T.,
Thank you for sharing how enjoyable your recent Colour Selection experience was.... Read more
Your Design Consultant will be so pleased to know that they guided you through this part of your journey and made the process of making the selections for your new home, an enjoyable one. Thanks again Anand and we wish you all the very best for the upcoming stages of your journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
GammaGreater Melbourne (Inner), VIC
- Verified customer
"Astonished from the beginning"
New Homes Sales Consultant's surprise helped me out a lot from the first point with kind understanding of the customer expectation. Experienced welcome hospitality from each stage of the process. exceptional high standard of flexibility with understanding while budgeting stage with Client Liaison Executive. Much appreciations for Carlisle Homes. Thrilling to see whats on next ........
1 comment
Carlisle M.Carlisle Homes
Hi Gamma,
What a wonderful review - thank you!... Read more
We are so happy to read that our team are providing you with such outstanding service and are guiding you through the process of building your new home. Gamma, we really appreciate your kind words and we look forward to working with you through the upcoming stages of your journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Lily Q.Greater Melbourne (Metropolitan), VIC
- Verified customer
Our Amazing Experience With Carlisle!
It has been a wonderful experince so far with Calisle. After making the decision of building a house, we went to many displays and decided to co-operate with Carlisle. And we are so glad we did, because the people there were really helpful and patience when we had many questions as this was our first time building. Our estimated cost was much higher especially for the upgrades. But Carlisle changed very few things which lowered the cost but still satisfied us. Overall, working with Carlisle has been an amazing experience as we have learnt a lot through this wonderful journey.
1 comment
Carlisle M.Carlisle Homes
Hi Lily Q.,
Thank you so much for sharing how enjoyable your experience has been with our team.... Read more
We too are so pleased that you chose to build with us and we are sure that you will be thrilled with your beautiful new home. Lily Q, thank you again and we hope you continue to enjoy your new home build experience. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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Questions & Answers
Roya H.asked
I don't know Why Carlisle does not fulfill timber flooring for the first floor of double story homes since we suffer from allergy Want to know what is Carlisle solution for us
No answers
lalalaasked
Would you please advice the timeframe for the construction of a single and double storey dwelling?
Thanks
1 answer
Carlisle M.Carlisle Homes
Hi lalala,
As per our HIA building contracts the time frames allowed for construction are as follows (excluding our knock down re-build projects).
T - Range single storey- 224 days
T- Range double storey- 252 days
Affinity single storey- 252 days
Affinity double storey- 308 days
Please keep in mind actual timeframes will differ from these presented above.
Kind regards,
Carlisle Management
Nat J.asked
Do you have any hampton's style single storey facade for your affinity houses?
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Carlisle M.Carlisle Homes
Hi MonkeyFam,
We are so happy to read that your experience so far has been 'smooth sailing.'... Read more
Our Easy Living range was carefully designed to ensure the process was easy to follow and we are so pleased that you have found it to be exactly that. MonkeyFam, thank you for your great review and we wish you all the very best for the upcoming stages of your new home build journey. Kind regards, Carlisle Management