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Reviews

(2,898)
(523)
(61)
(33)
(102)
  • Site Admin
    4.5 (611)
  • Timeliness
    4.7 (712)
  • Plumbing & Waterproofing
    4.4 (364)
  • Flooring
    4.4 (396)
  • Build Stage
    • Pre-Construction (1,009)
    • Post-Construction (476)
    • Mid-Construction (139)
  • Structural Integrity
    4.5 (404)
  • Electrical & Lighting
    4.4 (407)
  • Customer Service
    4.8 (1,288)
  • Transparency
    4.6 (1,002)

Reviewer Photos & Videos

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Angelito

AngelitoGreater Melbourne (Inner), VIC

  • 5 reviews
  • Verified customer

Very accommodating staff and with excellent customer service

published

Our first home was built by a different builder and we are having a second thought whether our next house will be build again by our previous builder. But when we saw Carlisle Display Homes Sorrento Grande in Wollert in particular, my wife and I fell in love straight away. It has all open plan and the house is very inviting and homey. We are also very happy with the excellent service and professional expertise provided by our consultant. It made our job easy with all her suggestions and recommendations provided to us. Also, Acknowledging with thanks our client liaison executive with initial ([name initial removed]) for her excellent communication. I will definitely recommend Carlisle Homes to my friends, Colleagues and families.

Customer Service
Transparency
Build StagePre-Construction

The reviewer stated that an incentive was offered for this review


Anji

AnjiMelbourne

  • 3 reviews
  • Verified customer

Great color appointment experience

published

My color appointment is booked with [name removed] who I can say is a very experienced/knowledgeable designer based on my experience at the color studio.

[name removed] welcomed us greatflly and went through the documents with us and able to finish our electrical appointment in less than two hours because of great help by [name removed].

With a quick break we started our color selection where [name removed] helped us to choose colors wisely primarily when it comes to exterior.

Thanks to Carlisle for having such a good team.

Build StagePre-Construction

The reviewer stated that an incentive was offered for this review

  • Verified customer

Smooth Sailing

published

Building Barrington 20MK2 (J1015119) through Carlisle Homes - everyone to date have been fantastic especially our Sales Consultant [name removed]. Easy Living range is truly that - "easy" choosing upgrades and colour schemes were a breeze. Cannot fault the process to date still early days but if the initial experience is anything to go by then it will be easy to recommend Carlisle to Family & Friends.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

First time Investor

First time InvestorGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Very knowledgeable and an eye for detail

published

As first time home builders, we were apprehensive about the color appointment, but [name removed] put us to ease. She was able to get an idea and feel for what we were after and provided us with good insight and recommendations into different color choices, including a few recommendations that we had not thought about. The electrical consultant [name removed] was equally committed to the task and was able to work out a good lighting plan for us, providing recommendations and was open to getting ideas from us. We are still in the building contract stage, and so far it has been OK.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review


  • Verified customer

So far so good

published

Carisle have been reasonable to build my second home. Just about to sign final contract. So far so good. They had great range of details we can choose. Customer service was good. I had slight delay for final contract due to holiday season which is understandable. Otherwise overall satisfied well

Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review


BPR

BPRGreater Melbourne (Outer), VIC

  • Verified customer

Very Good Professional Builder

published

We started working with [name removed] and [name removed] from Carlisle Homes. [name removed] from sales is very knowledgeable with great insights. [name removed] has helped in coordinating with the build for all stages. [name removed], our site supervisor was very helpful and kept us updated on the progress during our holidays. we strongly recommend Carlisle homes based on our experience so far

Build StageMid-Construction
Construction End DateMay 2020
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review


RJO

RJOGreater Melbourne (Inner), VIC

  • Verified customer

Will build again with them

published

Build was finished in less than 6 months. I hired personal site inspector as well and received good feedback for build. I observed some scratch on surface after shifting, straight away highlighted to Carlisle and they replaced that within quick time with no questions asked. Estimated cost was almost same.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

A singh

A singhGreater Melbourne (Metropolitan), VIC

  • Verified customer

Professional builders

published

Great builder, We are building our second home with Carlisle. Minor issues after the first build, but all resolved and fixed.
Quick build time and professional work.

We recommend few of our friends to build with Carlisle and they are happy too. Can’t wait to move into our new home.

Good work Carlisle.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Is having good quality and standards.

published

From almost last 3 hrs we are in touch. We always get very good customer service from Carlisle through [name removed]. She is always available to answer whether on phone call or email to get us up to date and answer our queries. It is my pleasure to say Carlisle is very lucky having [name removed] like dedicated and honest team members.

Customer Service
Site Admin
Timeliness
Structural Integrity
Transparency
Build StagePre-Construction
Construction End DateMay 2020
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Pras

PrasGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Professional and Excellent service on Colour selection

published

We have yet to start our construction, we are very happy with bother Colour Browse and Colour Selection appointment. So far from Sales contract and Colour selection I found Carlisle home service has been excellent. Expecting the same during the home build as well. Only one recommendation, less collection and display of tiles, this may be due to space constraint. Hopefully there will be a vast collection of products in their newly being build office at Nexon.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
Construction End DateApril 2021
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review


Grayson C.

Grayson C.Greater Melbourne (Inner), VIC

  • Verified customer

Professional, honest and reliable

published

Have been to a few builders and we have landed at Carlisle Homes. We are both really busy with work and have limited time to spend on selections, going through showrooms. Carlisle homes make it so easy by giving us several pre selected colour options and made the process so quick and easy. We are very satisfied so far. Sales and admin person are very knowledgeable and professional.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review


Jas Singh

Jas SinghGreater Melbourne (Inner), VIC

  • Verified customer

Excellent service on colour selection

published

We are really happy with the excellent service provided by one of the staff member on our colour selection process. She is very professional, knowledgeable and supportive all the time and patience when we had many questions as this is our first time building. Overall, it was a great experience so far and hoping to have the same during the build process.
We look forward to building our first dream home with Carlisle this year.

Customer Service
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review


  • Verified customer

Excellent service so far! Can't wait to start building

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review


Charles

CharlesGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent customer service at Spectra

published

Our experience at the colour showroom was excellent. Our design consultant was very knowledgeable and assisted us throughout whole selection process which made the colour selection appointment really enjoyable and easy. The staff at the showroom are excellent and very helpful. Great experience with Carlisle so far. Looking forward in seeing our dream house being built.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Kimberley

KimberleyGreater Melbourne (Metropolitan), VIC

  • Verified customer

Wonderful experience with Carlisle

published

We are still in the process of building with Carlisle however our experience so far has been really great. Our sales consultant is very professional and has helped us significantly throughout the process. As our first time building our dream home, we always have lots of questions, so we appreciate his responsiveness and assistance with all our queries. Would recommend building with Carlisle to my family and friends

Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

It amazing so far can’t way to see you my home soon!!

published

It’s been exciting so far. Colour selection was exciting and [name removed] did well and help us choose the add on and etc.
Hope we get the same as we told or displayed. The choice given by Carlisle is excellent and can compete the market or other builders. All the best for us. Thanks!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review


Michelle H.

Michelle H.Greater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

Thank you Carlisle!

published

We love our Carlisle home! A quality build with a very smooth and easy process from start to finish. Our Client Liason Officer [name removed] was lovely and went above and beyond to help answer our questions. Highly recommend Carlisle homes if you looking for the someone to trust with your build! Thank you!

Customer Service
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review


Anand T.

Anand T.Greater Melbourne (Outer), VIC

  • Verified customer

Excellent Service and very happy!

published

I am very happy with the service provided during the color appointment and [name removed] is simply fantastic with excellent ideas and providing an overall image of the look and feel of the house. It was a great experience so far and hoping to have the same during the build process.

Customer Service
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review


Gamma

GammaGreater Melbourne (Inner), VIC

  • Verified customer

"Astonished from the beginning"

published

New Homes Sales Consultant's surprise helped me out a lot from the first point with kind understanding of the customer expectation. Experienced welcome hospitality from each stage of the process. exceptional high standard of flexibility with understanding while budgeting stage with Client Liaison Executive. Much appreciations for Carlisle Homes. Thrilling to see whats on next ........

Customer Service
Transparency
Build StagePre-Construction
Construction End DateJune 2020
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review


Lily Q.

Lily Q.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Our Amazing Experience With Carlisle!

published

It has been a wonderful experince so far with Calisle. After making the decision of building a house, we went to many displays and decided to co-operate with Carlisle. And we are so glad we did, because the people there were really helpful and patience when we had many questions as this was our first time building. Our estimated cost was much higher especially for the upgrades. But Carlisle changed very few things which lowered the cost but still satisfied us. Overall, working with Carlisle has been an amazing experience as we have learnt a lot through this wonderful journey.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review


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Questions & Answers

Roya H.

Roya H.asked

I don't know Why Carlisle does not fulfill timber flooring for the first floor of double story homes since we suffer from allergy Want to know what is Carlisle solution for us

No answers

lalala

lalalaasked

Would you please advice the timeframe for the construction of a single and double storey dwelling?
Thanks

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi lalala,

As per our HIA building contracts the time frames allowed for construction are as follows (excluding our knock down re-build projects).

T - Range single storey- 224 days
T- Range double storey- 252 days
Affinity single storey- 252 days
Affinity double storey- 308 days

Please keep in mind actual timeframes will differ from these presented above.

Kind regards,
Carlisle Management


Nat J.

Nat J.asked

Do you have any hampton's style single storey facade for your affinity houses?

1 answer
Deepa Kuriakose
Deepa Kuriakose

Hi Nat J...ours is T range house


Get an answer from our members and Carlisle Homes representatives

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