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Reviews

(97)
(54)
(18)
(22)
(22)
  • Clogging Issues Yes (4) · No (9)
  • Build Quality
    3.2 (12)
  • Value for Money
    3.5 (12)
  • Ease of Use
    3.7 (13)
  • Cleaning & Maintenance
    3.3 (12)
  • Product is used:
    • Weekly (5)
    • Several times a week (5)
    • Rarely (1)
    • Daily (1)
  • Noise Level
    3.1 (13)
  • Pet OwnerYes (8) · No (5)

Peter Telling

Peter TellingCentral West, NSW

  • 5 reviews

POOR E Vac

published

This machine has limited suck/vac..needs cleaning regularly to be effective...hose is of poor quality, gets twisted easily..the retract electrical cable doesn't always retract as it's supposed to..I am disappointed really

Purchased in September 2017 at Godfreys Physical Stores for $295.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues Yes
See all answers

pusey3

pusey3Greater Melbourne (Inner), VIC

  • 2 reviews

Rubbish Toy

published

This machine failed within 3 weeks. Very sad considering this was a great Australian company once. Supposedly anyway. I won’t be buying Electrolux goods ever again. They were good with the refund though.

Purchased in February 2019 for $600.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Daily
Pet OwnerYes
Floor Type Wood
Clogging Issues No
See all answers
Tej

Tej

  • 8 reviews

Good product

published

I bought Electrolux vaccume cleaner from harvey norman. This is very quite and it take all stuff from ground. This has wet and dry options for cleaning. This is bagless vaccume.

nerfherder

nerfherderPerth

  • 30 reviews
  • 1 like

Great suction!

published

Purchased in September 2017.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet, Tiles and Wood
Clogging Issues No
See all answers

Ck1Mia

Ck1MiaGreater Melbourne (Outer), VIC

  • 9 reviews
  • 1 like

Bring back the old version of the rectangle cube Electrolux Vacuum Cleaner!

published
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerYes
Floor Type Carpet, Linoleum, Tiles and Wood
Clogging Issues Yes
See all answers

Anna E.

Anna E.Sydney, NSW

  • 2 reviews
  • 1 like

Great Vacuum Cleaner, turbo head removes all pet hair

published

This cleaner is ideal on hard floors and the turbo head is perfect for the carpets, has great suction when the filters are not blocked.
the cord is quite long, so you can use it within a 30mtr radius, it's light to carry around easy clean canister and the filters are cost efficient. The only down turn is the turbo head is a bit hard to get the hair out, just needs to be an adjustable brush remover. Had this cleaner for over 4 years and love it. I have a Golden Retriever and a Cat so there is a lot of fur loss and this cleaner does it's job perfectly

Purchased in October 2015 at The Good Guys for $329.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers

Terry Q.

Terry Q.South East Queensland, QLD

  • 2 reviews

Light to use - 12m cord - 2 heads

published

I borrowed this vac from daughter & found it did a good job on carpet, tiles and wood floor and window tracks. I have a bad right shoulder so found the head a bit difficult to take off - no trouble for able bodies. Daughter used it to vac my mattress. I loved the 12m cord and ease of getting under the lounge without having to move heavy furniture. Very impressed. One would need adequate storage space.

Ease of Use
Noise Level
Pet OwnerNo
Floor Type Carpet, Tiles and Wood
Clogging Issues No
See all answers

Noushin

NoushinSydney, NSW

  • 9 reviews
  • 6 likes

Awesome cleaner!

published

We have carpet and rug in our house and we have a dog living inside. Cleaning it was a disaster until we found this vacuum cleaner. It is amazingly great picking up everything, even the tiniest dust on the floor! Highly recommended!

Purchased in March 2019 at Harvey Norman for $300.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerYes
Floor Type Carpet
Clogging Issues No
See all answers
Olivia Jackson

Olivia JacksonHunter Region, NSW

  • 4 reviews

Amazing suction

published

This vacuum is amazing. I have a German shepherd who sleeps inside, and sheds everywhere. This picks up everything. It’s super light weight so I actually enjoy vacuuming now. It’s great!

Purchased in March 2019 at The Good Guys for $500.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
MK22

MK22Sydney, NSW

  • 9 reviews
  • 7 likes

This vacuum has some serious design faults that need to be addressed (or ours is faulty)

published

Purchased in November 2018 at The Good Guys for $329.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerNo
Floor Type Wood
Clogging Issues Yes
See all answers

Shenanigans

ShenanigansBrisbane

  • 32 reviews
  • 2 likes

Does the job. Let's see how long it lasts.

published

Purchased in March 2019 at The Good Guys for $299.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Tiles
Clogging Issues No
See all answers
1 comment
Shenanigans
Shenanigans

Just an update on my above review. As I suspected, the build quality is not good. The upholstery brush fell apart the other day.


Gordy

GordyIllawarra, NSW

Disappointed

published

We've had this vacuum over 2 years & although it has great suction on our high pile carpet it overheats all the time & the power head keeps cutting out. Just out of warranty & power head is completely dead:( Might be OK if you don't use it too frequently but considering the cost I would not recommend it.

Purchased in September 2016 at Harvey Norman for $699.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
2 comments
Electrolux
ELECTROLUX ..Electrolux
Gordy
Gordy

I was pleasantly surprised when we were offered the replacement parts free of charge. (good will still exists) One of the parts took over 6 weeks to arrive but never the less we did receive it & we now have a functional vacuum cleaner again.


Favca

Favca

  • 2 reviews

Does a great job but could improve some areas

published

I am quite impressed with this vacuum cleaner. I must say that it is the best vacuum I have owned so far. It sucks well even when the rug looks clean, it still manages to pick up dust, lots of it, when you see it filling up inside the bag less bit. The downside for me is that it shuts down automatically for sometime, perhaps from overheating at the maximum number 5 but I'm not sure if this is the reason. My other concern is that although it does an impressive job at suction, the connecting stick/brush becomes weak when picking up dirt from the rug at a certain stage. I started noticing this after a few months after usage.

Purchased in September 2018.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Rarely
Pet OwnerNo
Floor Type Carpet and Wood
Clogging Issues Yes
See all answers
1 comment
Electrolux
ELECTROLUX ..Electrolux

Len52

Len52Sydney

So disappointing

published

Being an 'Animal Allergy Pro' I expect this vacuum to be very efficient in picking up pet hair but this is not the case.
When using the vacuum
Dog hair keeps building up around the conical filter
Hair comes up out of the dust bin and sits at the dust bin opening (the dust bin is not full)
The turbo head only works on very low pile carpet
The filter smells even after being rinsed and dried after each use as well as replaced every few months
Electrolux tell me this is all normal and part of customer maintenance, they were very unhelpful.

Date PurchasedJul 2016
Uncle_bob

Uncle_bobSouth East Queensland, QLD

Works OK but plastic used is useless

published

We have owned our machine for 3.5 years and as far as cleaning house (and car is concerned) the vacuum cleaner works well. BUT... we had the cleaning head (not a power head) replaced under warranty and now the replacement is also stuffed. Our Tellus lasted us 20+ years but this one requires a new head and hose. And because it has a square filling, generic heads don't fit.
So if you don't use it often and are real gentle with it, it will work well for you, but otherwise don't expect the bits made of plastic to last. I expected a lot more for my money as this isn't a cheap machine.

Date PurchasedAug 2015
Josef

JosefCalamvale

Not Happy Stops working in 40 min.

published

The vacuum cleaner stops after 40 minutes of work from over heat. Is there a solution to have this resolved?
I don't know.
I need help I do not want to buy another vacuum cleaner, Well not Electrolux that's for sure!
I am looking fo an alternative to Electrolux vacuum cleaner

Date PurchasedMay 2018
1 comment
Electrolux
ELECTROLUX ..Electrolux

Rubbish

published

We have owned this vacuum for around 8 months after owning 2 Dyson machines. Since we’ve had it, it has blocked multiple times, the filters need constant cleaning, the turbo head intermittently looses power and now the handle has cracked. Purchased after recommendation from a consumer site. Initially cleaned well but long term it has been a poor choice. Poor quality in all respects, I would not recommend.

Date PurchasedApr 2018

Worst Vaccum ever! Have to scrape off lint ATLEAST 3-4 times just to vacuum my 120m2 3 bedroom home.

published

I purchased this vacuum about a year ago. It kept cutting over heating and cutting out. I took it back to Briscoes who gave me a new one. Again this vacuum is more trouble than what it is worth.
I have to clear the top filter atleast 3 times just to get around my three bedroom home.
I took back to Briscoes and the manager told me that it is designed that way and all vacuums are the same.
Having to clean your filter 4 times in one session is the norm apparently.

This product is not fit for purpose.

Date PurchasedDec 2017

Sheree

Sheree

  • 3 reviews

Great vacuum

published

Great vacuum cleaner. When storing can be unstable but while using it is stable and doesn't tip over. Every now and then power cuts out but think it does it when filters get blocked. I am in a dusty environment so clean filters every 3weeks. Easy to maneuver and lightish to lift. Makes the carpet feel clean. Picked up double the amount of dirt compared to my old vacuum.

Date PurchasedOct 2018

Power issues blamed on filters

published

After less than 1 year of use we sent back due to the power not working properly. The automatic winder would wind by itself after just a few months and eventually the power would only work when fully extended, but had to be held out. When brought in under the 5 year warranty dust in the filters was the reason for the cord damage! Not impressed and will certainly not purchase an electrolux in the future.

Date PurchasedMar 2018
2 comments
Electrolux
ELECTROLUX ..Electrolux
SsF
SsF

Thanks Rumana. We have already sent to electolux and it will not be covered by warranty and have had to pay $62 for that. Have already discussed with "customer service" and after that experience will chose not to purchase this brand again.


Page 1 of 11

Questions & Answers

Cheryle M.

Cheryle M.asked

How can I buy an attachment that has the skinny nozzle so I can clean window tracks and skirting boards please.. why did ine not come with the vacuum cleaner?

No answers

Rach

Rachasked

Can I buy the Ultraflex Starter Pack filter set for my ZUF4301OR - the box reads its for the ZUF4201OR and I cant find what the difference is anywhere?

No answers

A Kasem

A Kasemasked

Hi guys, I bought my Electrolux ultraflex Animal January 2019, it has been working well until today when it has completely lost suction. I can say it has stopped working. bearing in mind that the filters are cleansed, however I never changed any of them so far. I am very frustrated as I was promised it will last longer. what should i do. it is still in the Warranty.

1 answer
Electrolux
ELECTROLUX ..Electrolux

Hi A Kasem,
Tania from Electrolux here.
We are sorry to hear you are experiencing problems with your Electrolux vacuum cleaner.
If you wish to discuss this further please feel free to contact me at [email protected] attention Tania. Please be sure to include the reference number 1221713 on your email.
Thanks, Tania


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