Clear the dust container = great suction
Have installed the foam that separates the motor and dust container incorrectly but have since reinstalled it correctly. Have also cleared the dust container of bigger items. Its working great.
Purchased in December 2021 at Bonuslink Malaysia.
1 comment
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Not happy
- 2 reviews
- Verified purchase
Awesome
Awesome vacuum to use.
Very powerful, great for people that own pets.
Would recommend this vacuum to anyone they wants something small cheap & compact.
Easy to glide on all surfaces! Great!
Purchased in July 2021 at Godfreys Physical Stores for $149.00.
1 comment
Philips S.Philips
Hi there,
Thank you for taking the time to share your feedback - we know how hard it might be to vacuum a house when you own a pet, so that makes us even prouder with the fact that you think so highl... Read more
y of the vacuum. Thank you again and have a great day!
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Konda PSydney, NSW
- 7 reviews
- 5 likes
Going strong even after 5 years
I use this vacuum cleaner thrice every week and there is no loss of suction or power. The filter needs to be changed every 6 months, but other than that there is no maintenance. You can get replacement filters for 20$ from their website. Comes with a HEPA filter and compact and easy to use.
Purchased in December 2021 at Godfreys Physical Stores for $99.00.
1 comment
Philips S.Philips
Hi there, thanks for leaving your review with us! We're very happy to hear that the Powerpro has been of such great service to you. Hopefully it will deliver many more dust free floors. :)
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Excellent value for money!
I have never felt compelled to write an appliance review before but this one has really impressed me. Great suction. Really convenient with the spare bits attached. Really quick and easy to empty. Call me impressed!
Purchased in May 2021 for $290.00.
1 comment
Philips S.Philips
Hi there,
Thank you for your for your feedback. We feel happy and honored to have offered you a product that has inspired you to the point of wring an appliance review. :) We're glad to hear the Powe... Read more
rPro has lived up to your expectations, and if you ever find yourself in need of any tips, feel free to reach out to us. We're always happy to help!Similar opinion? Write a review on ieatwords.com.au!
Suzan LovellSouth-Eastern Region, NSW
- 9 reviews
Suction is great, but poor materials suck
This is still under warranty. I love bagless vacuums, and the power for suction is terrific on this machine. However every time I go to empty the container I struggle for at least 10 minutes trying to wrestle the thing out of this cheap plastic housing without breaking the catches. It's a real pain in the neck and really frustrating. They've got a great machine here but a totally lousy body. Why not spend a few more bucks at the manufacturer stage to make something truly worthwhile.
Purchased in May 2021 for $120.00.
1 comment
Philips S.Philips
Hello Susan,
We regret hearing you're constantly struggling emptying the container. It should be really simple to slide it out of the body by pressing the grey button. Can you check if the parts wher... Read more
e the two of them connect are damaged in any way? Otherwise it may be wise to contact our colleagues at 1300 363 391 for further assistance. Thanks for sharing your feedback with us, it's duly noted.Similar opinion? Write a review on ieatwords.com.au!
HollyMetropolitan Adelaide, SA
Great value for money
I love this vacuum cleaner. It was the only decent one in our price range when we moved and its worked beyond my expectations. Weve had it for a year now with no problems. It has great suction and is light enough to move around and easily empty. Just make sure you clean and bang out the filter when you empty the bin
Purchased in June 2021 for $90.00.
1 comment
Philips S.Philips
Thanks for taking the time to leave such a kind review, Holly. We're happy to hear the PowerPro has proven to be a trusty vacuum cleaner for you, and hope it continues to be so in the coming years. If... Read more
you're ever in need of assistance, please don't hesitate to reach out to us on one our social media channels (Facebook and/or Twitter @PhilipsCare). Alternatively, you could reach out to us by phone (AU 1300 363 391, NZ 0800 658 224). Kind regards,Similar opinion? Write a review on ieatwords.com.au!
Top JimmyMelbourne
- 2 reviews
- 2 likes
Worked Once - Then Failed Despite Filter Cleaning
This machine worked fine until the cylinder had to be emptied - the machine consistantly thereafter would work for a few seconds then loose all suction. It’s a cheap and nasty product and ironically the only aspect about it that doesn’t suck is the unit itself.
Purchased in May 2021 at Bunnings Warehouse.
1 comment
Philips S.Philips
Hello Jimmy, thank you for your review. We're sorry to learn that your experience hasn't been all that great. We'd most certainly like to see if there's anything we can do to help you out. Have you be... Read more
en in touch with us about this already? You could reach out to us on 1300 363 391. Our colleagues will be happy to see if there's anything they can do to improve on your experience with this vacuum cleaner. We hope you'll consider reaching out to them. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Very bad vacuum cleaner
Worst vaccum cleaner I have ever used. Wouldn’t suck and the filer gets clogged up after vacuuming a small room. Took back to Briscoes and they don’t want to know about.
Purchased in February 2021 at Briscoes for $199.00.
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Ang
- 3 reviews
great product
I love this vaccum, it is easy to clean and easy to store as well and it is fairly quiet compared with other vacuums I have used in the past. I have tried dysons, vax and even kmart- this is my favourite so far. Had it for 5 months so far and no issues yet
1 comment
Philips S.Philips
Hi there,
How great to see you love your vacuum. Thanks for calling it your favorite, and of course, thanks for sharing this here. ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
NickGilles Plains, South Australia
- 4 reviews
Massive sucktion and cleans floors very well
Purchased this bagless vacuum over a year ago and have used it to clean our house which it dose a fairly good job on. It can pick up dirt from about the middle deep of our carpet and also dose well sucking up our dogs hair. It's easy to also empty with just simple two clicks and into the bin the dust and stuff goes!
1 comment
Philips S.Philips
Hey Nick,
Thanks for reaching out and letting us know what you think about your vacuum cleaner. We're happy to hear the vacuum has succeeded in meeting your expectations. Thanks for sharing this and take care! ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Rachel Mcsweeney
- 5 reviews
- 2 likes
Its Great
I have never tip the vacuum over. This unit is small and gets vacuumed everyday and it has good suction if it is cleaned properly after each couple of uses. The only issue I have with the vacuum cleaner is the placement of the filters and the filters need to be cleaned properly
1 comment
Philips S.Philips
Thanks for your review, Rachel! We appreciate it.
Kind regards,
The Philips Australia Team
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DaleAdelaide
- 5 reviews
- 1 like
Value for money
Okay we owned this vacuum cleaner for about 8 months was working great for about 6 of those 8 months but then started to lose quite a bit of suction switch was a bit of a let down but over all you do get what you pay for I say buy a decent Dyson that will last years longer
1 comment
Philips S.Philips
Hi there,
Thanks for the feedback on this vacuum cleaner. We appreciate the time you took to share this, as it's always good to know what people really think of our products. This way, we can look fo... Read more
r ways to improve it. If you have any questions, kindly reach out to us on 1300 363 391.Similar opinion? Write a review on ieatwords.com.au!
AndrewWA, 6036
- 4 reviews
great little machine
we are really happy with this new vacuum, it works great and comes with all sorts of extra attachments which makes cleaning couches etc really easy. with it being bagless it means that we no longer have to buy extra parts for it all the time and its easy to empty
1 comment
Philips S.Philips
Hey there, Andrew,
Great to see you've taken the time to share your experience here with us and the world. ;) And it goes without saying, we're very delighted to hear how you love your new vacuum. A clean home is a happy home! ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
S.KCanberra city
- 2 reviews
- 6 likes
Very good if you clean the filter each time
Have been using for 2 years and still very good conditions.
However, if you don’t clean the filter ( empty the container and wash the sponge) power decreases significantly, but you can not wash the hepa filter ( we washed the filter and smells bad now)
So We bought a new hepa filter at eBay about 10 dollar, so I think we can keep using for next several years.
1 comment
Philips S.Philips
Hi there,
Thanks for sharing your experiences here with us. They are very valuable to us, so we appreciate the fact you've taken the time to reach out. :) Good to hear you are enjoying your vacuum cleaner. ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Hollowmanmelbourne
- 4 reviews
- 1 like
Powerful Little Sucker
Dad joke right there in the title - anyway its true! This is a very compact vacuum but sucks like anything - especially when just cleaned. Thats is to say it has more suction at first and loses it a bit as it fills up. I think that is because of the bagless design. It is well made and has a decent cord length. The only negative is emptying it is a bit messy. Good vac overall.
1 comment
Philips S.Philips
Hi, there. Thanks for your valuable yet hilarious review. We're happy to hear your PowerPro is performing as expected. :)
Kind regards,
The Philips Australia Team.
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VinceSydney
- 4 reviews
- 1 like
Cheap and Best
Extremely powerful and good value for money. I bought it a year ago. One of the pretty good budget product which comes with 2 year warranty. I bought it in May 2017 and worked absolutely great. Great value for money. Suction power is remarkable. One of the best product from philips
1 comment
Philips S.Philips
Hi Vince, great to read all of this. Thanks a lot for writing down your experiences, we really appreciate the feedback!
Kind regards,
The Philips Australia Team
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HiThereCanberra, Australian Capital Territory
- 5 reviews
- PowerPro FC8472/71
- Verified purchase
Good, but loses suction if not cleaned frequently
This is a pretty good budget vacuum that comes with a 2 year warranty.
It's good value for money but requires regular maintenance to work effectively.
I bought it in May 2017 and it worked fine without any cleaning of the filter or HEPA system. However since February 2018 I noticed the vacuum lost suction completely. I did a through clean of the entire vacuum and that improved the suction. However it often loses some suction and I have to clean it again. For some reason I have to clean it pretty much every time I use it. Since I'm just u...Read more
sing it for ordinary domestic use, not sure why all of a sudden it needs more frequent cleaning. Anyway, I'm waiting to see if the problem continues. I would recommend getting a vacuum cleaner with a bag (rather than bagless) because it's easier to clean the dust by just throwing out a bag rather than physically scraping it off.Similar opinion? Write a review on ieatwords.com.au!
HoohooJunee
- 4 reviews
- 2 likes
Awesome vacuum and price is great value.
Super happy with this purchase. Great suction and maneuvers well around the house. Great over all our house surfsces-carpet, vinyl and tiles. Easy to use, and clean. Quality product for a great price. Light weight compared go some other vacuums. Only thing that would be handy is a longer cord, but no biggy.
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FlabbergastedSydney
- 6 reviews
- 2 likes
Love it when it works
When I first purchased my Philips vacuum cleaner last September I was over the moon. This vacuum cleaner is light and it's suction was super powerful. However, last week, only 5 months after buying this, the suction does not work. It barely picks up a thing. Have tried cleaning it etc but it's still not working. Waiting to hear back on how this will be rectified. It's a nice practical design. Wish the power would work.
3 comments
Philips S.Philips
Thanks for sharing your experience with our PowerPro, Flabbergasted.
We'd like to see if we could make you fall in love with your PowerPro again like you've been last September. Luckily, an issue li... Read more
ke this is easily resolved most of the time. As either the container might be full, or the hose, tube or nozzle is blocked. Could you check this? It might even be the case that the brush is blocked by entangled hair.Hi there. Yes I did check all of the above. It turns out the small foam filter at the back fills up quickly. So chatted with the company I purchased it from and now after patting the dust out, it works again. It's a great vacuum barr this. Thanks
Philips S.Philips
Hi there, Thanks for your feedback. Great to hear that the matter is now resolved.
Have a great day!
... Read more
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kerryCRAIGIEBURN
- 18 reviews
- 3 likes
Great value for money
I got this thinking it will do until I can afford a pricer vacuum but I am amazed at how well this thing works. It is easy to move around, easy to empty and does a great job every time I use it. I have had a Dyson vac in the past and was expecting this to be much less in comparison but its not! It is worth every cent paid for it and would encourage anyone considering one of these to do it and you wont regret the purchase.
1 comment
Philips S.Philips
Hi Kerry,
It sounds like we're dealing with a fan here. :-) Thank you for your positive review here. ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
TLHasked
We just cleaned out powerPro filters and now the machine won't suck - the motor goes. There doesn't seem to be any blockages
No answers
Cathyasked
We emptied the dust bin and now can't get it back in.
1 answer
Philips S.Philips
Hi Cathy,
Thanks for reaching out. We can imagine it must be a bit frustrating that you can't seem to get the container back on. You can find out how to get it back on in the manual: https://philips.to/2kwn6Tk. If this doesn't help, feel free to reach out to us on 1300 363 391 (Mondays to Fridays: 9:00 am - 7:00 pm EST) for Australia and 0800 658 224 (Mondays to Fridays: 9:00 am - 5:00 pm) for New Zealand.
Kind regards,
The Philips Australia Team
Tim Sasked
Anyway to unclip and slide out the clear plastic attachment inside the drum, top of the middle divider, for cleaning on the FC9350?
it's full of dust.
Looks like possibly a tool is required to depress something from the bottom of it maybe.
2 answers
Yellow box around the area in this picture
https://www.dropbox.com/s/obxbnl6pnc5esjy/20181226_125255.jpg?dl=0
Philips S.Philips
Thanks for reaching out, Tim. It does look like this part is non-detachable by specification. If you want, you could reach out to us on 1300 363 391 (AU) or on 0800 658 224 (NZ) if you'd like to discuss this further. Perhaps there are other solutions to the thing that you're trying to do, but from this question we're not quite sure what that might be.
We would like to hear from you!
Kind regards,
The Philips Australia Team
Download manual
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Philips S.Philips
Hi there, thanks for sharing your experience with the Philips PowerPro in here. It's great to see that you're this happy with the product. Please do let us know if you need any assistance, since we're... Read more
always happy to help. Kind regards, The Philips Australia Team.