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- Verified customer
Took Payment 5 weeks ago and no goods
Global Shop Direct took payment for my goods 5 weeks ago. I received an email shortly after saying my order has been processed and to allow 28 days for delivery. Today I called as I have not received the goods to be told by the operator"We did not expect to sell so many and our next shipment wont be here till the end of next month" Really bad service considering they took payment knowing they don't have the stock.
Something dodgy about this company
A couple of years ago I ordered a spin mop from this company. Soon after they were ringing me weekly to ask me to buy some of their products. Then it became a daily phone call. I had to block the numbers because they were virtually harassing me. I recently saw an advertisement in the Sunday paper for the geniebra. I bought the pack online because it was cheaper. I paid with paypal on a Sunday. I never purchased anything else that week. By Thursday I noticed that there were 2 unorthorised transactions on my Paypal account. There was also an uno...rthorised transaction on my credit card which was linked to my Paypal account. I unlinked my credit card from my Paypal account and the bank sorted out the fraudulent transactions. After 3 weeks I still hadn't had any correspondence about my purchase so I contacted Paypal. A week later I heard that my purchase was on its way.
Product not up to hype
I purchased a 5 minute cooker and to the only good thing I can say that it cooks omelettes ok
Any other food product it struggles and only ends up steaming product
If unit was advertised to only cook eggs that's factual other products demonstrated on TV it is not capable as very much under powered
After being used about 6 times unit failed and kept on blowing earth leakage device
It is now in the bin as I'm not prepared to spend more good money on freight sending faulty unit back
The famous 30 day money back guarantee you the consumer pay for the privilege
I swore that I would never buy any product that is promoted on TV, I should have listened to myself
I bought 2 products from Global Shop, Genie bras and Hollywood Pants.
Found both products to be of a very poor quality.
The Genie bra is NOT suitable for a large busted lady even though I bought 2xl bra.
The Hollywood pants are NOT suitable for tall ladies. Im 173cm and the pants reach only half way down my lower legs. They are extremely tight too. I wear a size 18 pair of pants and bought the 2xl-3xl.
VERY VERY UNHAPPY CUSTOMER
Rang the customer service department & the man said "cant you find a friend the bras will fit".
No politeness whatsoever during our talk
Tac Glasses breaking.
Bought a pair of these with the arm arm breaking within 2 days. had the glasses replaced with the arm of them snapping within a month. I am careful with my belongings and do not abuse things. Be very careful before buying as they are not supposed to be worn while driving. Not a good pair of sunnies.
- Verified customer
Atomic Cool is atomic rip-off
60 odd bucks for this little pearler and i swear i can fart stronger than it blows air. It does slightly manage to cool the tiny amount of air it blows if you put ice cubes in it but you have to hold it 30cm from your face to feel it. Im sending mine back, called them for refund/return details and was asked "do you want to give it to someone as a gift rather then going to the trouble of sending it back?". Ummm yes!!
Dont waste your money people, my usb powered laptop fan blows stronger than this rubbish
DO NOT GIVE THEM YOUR MONEY
Over 40 days of waiting for my order wasn’t good enough so I call to ask for a refund, however it was ignored and a week later I received an email saying product has been dispatched. When I called back I was told there was nothing they could do. A total rip off! They use your money while you have to wait forever to receive product. This Company is a total scam and will never ever use again. Learnt my lesson! A very unethical company.
- Verified customer
Still waiting on my parcel
Will never order again with this company. I have been waiting for my item for a month and called. It’s in high demand was the excuse- stop advertising then till you catch up- you have my money and I don’t have my product. My first experience with this company and I will be telling everyone never to order with them.
Relief Wrap Disappointment
My order was delivered within 10 days, however the product (Relief Wrap) was nothing like the advertisement indicated. Two large objects at about shoulder blade level, the size of large eggs, pulsating which feels like a large bird pecking at your back in 2 spots only. It is not comfortable to sit back in a chair and definitely couldn't take to bed because of hard objects in the back and very loud.
Also the magnet is quite weak so the product is heavy. Very disappointed, especially having spent $80 Aud
I ordered a Red Copper Chef on 3/8/18. On 3/9/18 I rang to find out where my product was. Spoke to female In Phillipines who advised it was on back order. I cancelled the order. Asked to speak to supervisor, declined, had to ask 3 more times. Finally spoke to another female who sounded exactly the same, denied same. Complaint made regarding service. Asked for contact info in Australia to speak with them. Declined. Asked for company ownership details again declined. This company claims to be fully Australian Owned and have an address in Ro...zelle, Sydney, but no contact details. All complaints to the Phillipines. This is not good enough. No complaint will be taken seriously over there. This company takes your money and keeps it until they deliver, in my case not able to advise. I will never order from this company again and will vent my anger on social media as Australian Authorities will not be able to assist, even if there is any fraudulent activity taking place. I also see that they have available 10 x 5 minute red copper chefs available for only $30 must be returns, selling faulty products cheap maybe?
All good quality products under one roof
The navigation was straight forward, only I found once an order was in checkout and NOT yet in basket my mobile wouldn't let me click on other items until placed in basket. Maybe it's my phone? I like your product and quality range.
I'm very satisfied with the order I placed, also I have emailed you to discuss P&H as I have 5 items and being charged for 3 items, but all in all I'm pleased.
Just adding I have purchased an Euribed from you and although I collected at P/O when I went home to set it up. It was easy, it is comfortable, I sleep on it every night and very satisfied.
Questions & Answers
Great your add read of a wonderful bra then offers a special of three bra’s for $99 or there so. What we see is what we expect . You are cheats and are as smug as a spider that has caught the fly, peter powell
Where's my purchase. I sent you a email the other day for the purchase of the bra for my wife. I even gave you a trans.number..would like a response please.thankyou
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