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Selling items they don't have in stock
I ordered 1 x 3 Sarah Mia bras value pack on 22/2/20 after they had advertised the bras on TV. Took my money $109.90 but didn't hear back from Global Shop Direct until I contacted them a month later on 21/3/20 regarding not receiving the bras. I was informed that the bras would not arrive until the 3rd week of May and the order would be dispatched soon after that.
I requested a refund which I received.
I have purchased other items from this company previously which took months to arrive because they sell items which they do not have in stock and do not indicate this at the time of sale.
I purchased the bionic trimmer for my elderly husband. RUBBISH RUBBISH so product my husband just binned it. Now I am on a pension and I am running short of finances because of this company. I thought I was buying something to make life easier for him.
Most of the things I bought are in bin!!!
Still have air frier but the basket shaft is to short keep slipping!!!! Not worth the money still paying it off! Sewing machines didn't last 5min!!!! wallets crap!! leaver on sherdder sucken snaped but works well if you have 3 hands!!!
Do not purchase anything from this company
Ordered Bionic Trimmer for my dad. After placing the order, it had not arrived a month later. Rang up to discover it was sent to the WRONG STATE! After waiting another week it finally arrived, with a cracked handle! It was useless! It was a returned faulty product that was re-sent out to my father. I rang up to get a refund and was told I would be sent a return label via email... It was never sent to me! I again rang back and was told that all I need is a number to give to the post office??? Went down to post office and they were dumbfounded. R...ang again and was told that I need a label, which I knew! Oh my God, incompetence at its best! WARNING DO NOT PURCHASE ANYTHING FROM THIS COMPANY! YOU DONT NEED THE STRESS! I now have to go back to the post office and waste more of my time. God help me. BEWARE.. DONT GET FOOLED!
After purchasing Bionic Trimmer that was totally useless I returned within 2 days by registered post, posted to them by the post mistress as I had an accident that following day and lost the receipt but being registered it would have been returned to me by australia post if it had not been delivered to them, they have refused to refund me this money this company is rubbish and should be avoided at all costs.
Not worth the stress.
I bought the My Size Jean's. I am a size 14. I do not have any clothing larger than a size 14, si I foolishly ordered the small which was supposed to fit size 10 to 16. Delivery took almost a month and when they finally arrived they were so small I could not do them up. So I returned them at no cost to me and was told they would send the bigger size when the return was received. It took a month before I received the replacement and now they have sent me a black pair and a light blue pair instead of the dark blue. The black is ok but the light b...lue colour is terrible. So more than 2 months later I am going to go through the hassle of returning again the Jean's and then wait probably at least another month to get the correct order. Very unprofessional.
I bought a NuBrilliance MyFlexibleMirror for a gift. Recipient attached it to the bathroom tile wall, following instructions given. 5 minutes later, heard a crash and it had fallen off the wall on to the tiled floor. The mirror didn't break, because it's PLASTIC! We picked up the pieces, put them together and attached the unit to a wall. Again, one nudge and it fell off. In other words, don't buy! It's a load of rubbish in a fancy box.
Global Shop Direct refuses to correspond
I purchased an article from this group because it seemed well-suited to a friend of mine as a birthday gift.
Something went wrong in their accounting section, and instead of $X being deducted as the second payment, a LESSER amount was taken from my account.
You'd think I'd be happy, yes ? - wrong. I need to know what they're doing. Who wouldn't ? When a company has access to one's account, it is not good when mistakes are happening.
I've called them twice; and on both occasions have been assured someone from Accounts will call back. No-one has...
Click and brush is terrible, returns process painful.
Bought the Click and Brush and had to return because it was terrible. It was just like glue. Some of it peeled off immediately, and the rest left big sticky clumps that was really hard to remove even with acetone. I called the customer service to return and the lady suggested I keep it and give to someone else to try! Still waiting to receive my refund over 3 weeks since returning.
Products cheaper elsewhere, bionic weed edger battery lasts 5 minutes. Nevrr buy there, junk and high cost. Objective.
Products rubbish at high cost and do not work as said they do, just junk. Return at own cost and in original condition, as if when used and found junk.
Seller of useless stuff
Absolutely no customer service available. Was having trouble assembling a product and rang the customer service phone line, ha ha customer service non existent told me google YouTube. They sell and endless supply of useless products and will never be conned again.
- Verified customer
I rang and ordered the glass / window cleaner as advertised on tv, 17 Dec 2022 here it is 8 January 2020 and no goods received. However they can extract money from your bank account very quickly just a pity they can't deliver as quick. They also have very poor communication skills don't reply to e mails.
No email received to confirm the order only a order number given over the phone at the time of ordering.
They Scam their free postage emails
I received an email from global shop direct giving me a free code for posting and handling for a pillow pad but when I ordered it there was no box for the code for the free voucher I rang them up. I have attached the email time and code below. Two phone calls and they state that the code has expired which is untrue because it was delivered only 6 hours previously.
I did not have any success and refused to pay the posting and handling so I am calling this as a scam.
The operator was only interested in repeating her line “Do you want to go throug...
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