5 Star Chef BDW-6-02A-SI Questions & Answers

Check that the outlet pipe is not blocked, and check the filters inside the machine are clean are also not blocked.and clean

Thankyou so much for your reply Greg. We have checked this and there are no pipe blockages, and the filters are clean. Does this mean its likely to be an electronic problem or maybe a slight leak setting off this alert/problem to finish the cycle? Or maybe you know the machines well enough to suggest it might be another issue? I'd appreciate some info if you have it before I pay ($200 which is almost as much as the machine) to have someone to come out (only to tell me it can't be fixed). Also I have rung around and I can't find a supplier who has - do you sell parts if we need them?

Disconnecting water hose and power, I removed the dishwasher, turning it onto it's front. I removed the black base and on the bottom right is a grey (mines grey) drain pump. I took a photo of the position and where the two wire connections go and then I removed both. The pump can be totally removed by twisting it to unlock. Once removed you're able to order the part online, I just googled the part number which is printed on the side of the pump. I've had my dishwasher for 5 years going into 6 and I've just replaced the drain pump for the 3rd time. Perhaps it's a fault with this particular brand ???... I can say that on all occasions it was the tiny 'O' ring that had split and caused the leaking which caused the white float to set of the 'trip' and prevents the dishwasher from working. The light flashes on the programming wash cycle and the only way to stop it is to tip the water out manually and replace the pump. Also when taking the base off, the 'trip' connection needs to be disconnected, it just clips in and out easily. I took photos so it was easy refer back. If you want to see the 'O' ring pull off the white impeller (can't be sure that's the correct name) but it's white and looks like a proper, inside there is a tiny 'O' ring that splits causing leakage. Hope this is helpful.

Thanks Ingrid. We followed your directions and found an 0 ring. It wasn’t tiny- about the size of a 10cent coin. Not split, but perhaps a bit dirty. We also managed to take apart the big pump (white) which pumps the water in. That has a very big O ring which seemed a bit loose. We replaced it with a new one which is tighter. It was very difficult to get to and to put together again, but we managed after many attempts. The washer is working again, but have only done 2 washes since, so we are waiting to see how long before it trips the sensor again. Fingers crossed.

When the circuit breaker switch goes off it usually signifies an electrical fault,either in the dishwasher or the dishwaher is overloading the circuit. Make sure nothing else is on the same time that may also help overload the circuit,turn other appliance off if you can then try the diswasher. And secondly ..after a power outage you have to restart the dishwasher cycle. And if in doubt about the power outage and it persists call an expert or electrician. Also check the power cord and wall socket. hope this helps.

Thank you Greg. Will do as you suggested.

I you are referring to the outlet hose take the old one to bunnings and see if they can match it up with a new one.

[email protected] Please send me a manual for the 5 Star dishwasher.

yes i can email it to today;

Hi Jane, the label states 7.4 litres per wash using the normal cycle.

I would love one thanks [email protected]

can I please have one also .. thank you so much [email protected]

Can I please please have one also thanks heaps [email protected]

That's a great question Jodi because I have the same problem. Driving me crazy,I noticed Greg answers only the questions he needs,we uncovered a floor in this product and Greg needs to man up and tell the truth.

Which right hand side light is blinking? can you be more specific please.

The only light(s) that blink are a one of the cycle Icons on the right hand side, they will blink until the cycle you have selected has completed . i have had my unit for 18mths and have not had an ounce of trouble with it.So please ensure it's just not a cycle light blinking, Oh does the machine work when light is flashing?

The light that keeps flickering is the middle one on the right side. Once I switch it on it starts to blink and beep already just turning it on but it doesn't work.

mine too it started yesterday don't know what to do

It occurs when water drips and pools in the bottom sensored leak cavity. It has a foam circle attached and sits in the bottom, when water leaks the foam circle lifts and sets off a sensor and stops the.dishwasher from working - beeping constantly. Switching off doesn't reset it. The dishwasher has to be tilted forward and the water will come out and allow the foam to sit back down in its spot. I have had to replaced the tiny O'ring inside the drain pump twice now as it splits allowing water to drip out. Once replaced the dishwasher doesn't have further issues until the O'ring splits again. Hope this is helpful.

How do you open the drain pump?

recheck water connection and make sure the programme is not on pause.Also make sure door is properly closed.