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46 questions from our users

Steve P.

Steve P.asked

Hi,i have 1 of these and yesterday i filled it as usual but this time when i turned it on all the program lights come on 1 by 1 whithout starting a cycle.What can i do?

No answers
Carol C.

Carol C.asked

My dev anti is stuck on last cycle have tried everything but no luck it starts filling up then get to a point and light blinks and alarm goes for 30 sec and then keeps blinking any one can please help would be great

No answers
Libby

Libbyasked

Hi. I have a 5 Star Chef benchtop dishwasher (BDW-6-02A-SI) 2 years old and it seems stuck on the empty cycle, the floor of the dishwasher is full of water and it sounds like its having trouble draining plus its also beeping and flashing. Can you make any suggestions/ and or recommend a dishwasher person on the south side of Brisbane near Logan who can help me out. Thanks. Libby

2 answers
greg1300
greg1300

Check that the outlet pipe is not blocked, and check the filters inside the machine are clean are also not blocked.and clean

Libby
Libby

Thankyou so much for your reply Greg. We have checked this and there are no pipe blockages, and the filters are clean. Does this mean its likely to be an electronic problem or maybe a slight leak setting off this alert/problem to finish the cycle? Or maybe you know the machines well enough to suggest it might be another issue? I'd appreciate some info if you have it before I pay ($200 which is almost as much as the machine) to have someone to come out (only to tell me it can't be fixed). Also I have rung around and I can't find a supplier who has - do you sell parts if we need them?

Jan

Janasked

The dishwasher has started to leak and trip the middle rapid flashing light. We have drained it as suggested several times, but it now only lasts a few days before it happens again. Obviously a leak somewhere. We can’t see any damage to the rubber seals. Is there anywhere else it could be leaking. Suggestions for a solution. It is 3 years old and performs well apart from this recurring leak problem.

No answers
Jan

Janasked

The dishwasher is 3 years old and has functioned very well until recently. Water is obviously leaking and tripping the sensor. We have followed advice and drained out the water by lying the washer on its back and allowing it to dry. However, this problem is recurring more frequently and whatever is allowing the leak is getting worse. One member of the community has suggested there may be a split O- ring in the outlet pump. How do we remove and replace the ring? Or could there be another source of leak? The rubber seals don’t seem to be damaged.

2 answers
Ingrid
Ingrid

Disconnecting water hose and power, I removed the dishwasher, turning it onto it's front. I removed the black base and on the bottom right is a grey (mines grey) drain pump. I took a photo of the position and where the two wire connections go and then I removed both. The pump can be totally removed by twisting it to unlock. Once removed you're able to order the part online, I just googled the part number which is printed on the side of the pump. I've had my dishwasher for 5 years going into 6 and I've just replaced the drain pump for the 3rd time. Perhaps it's a fault with this particular brand ???... I can say that on all occasions it was the tiny 'O' ring that had split and caused the leaking which caused the white float to set of the 'trip' and prevents the dishwasher from working. The light flashes on the programming wash cycle and the only way to stop it is to tip the water out manually and replace the pump. Also when taking the base off, the 'trip' connection needs to be disconnected, it just clips in and out easily. I took photos so it was easy refer back. If you want to see the 'O' ring pull off the white impeller (can't be sure that's the correct name) but it's white and looks like a proper, inside there is a tiny 'O' ring that splits causing leakage. Hope this is helpful.

Jan
Jan

Thanks Ingrid. We followed your directions and found an 0 ring. It wasn’t tiny- about the size of a 10cent coin. Not split, but perhaps a bit dirty. We also managed to take apart the big pump (white) which pumps the water in. That has a very big O ring which seemed a bit loose. We replaced it with a new one which is tighter. It was very difficult to get to and to put together again, but we managed after many attempts. The washer is working again, but have only done 2 washes since, so we are waiting to see how long before it trips the sensor again. Fingers crossed.

Dee

Deeasked

Is water inlet hose able to be disconnected from the dishwasher unit - I have just purchased a second hand unit and I need to connect a longer hose than the one it came with. Even though it appears to have screw nut when I attempted to undo it turned whatever it is attached to within the dishwasher. Also a user manual would be great - is there a web link that someone could provide. Many thanks Dee

No answers
John V.

John V.asked

My 5 star Chef bench top dishwasher occasionally trips the safety switch. What could cause this? Also, when power is restored, do I have to go right back to the start of the cycle or is there some way I can pick up where it left off when the power fails?

2 answers
greg1300
greg1300

When the circuit breaker switch goes off it usually signifies an electrical fault,either in the dishwasher or the dishwaher is overloading the circuit. Make sure nothing else is on the same time that may also help overload the circuit,turn other appliance off if you can then try the diswasher. And secondly ..after a power outage you have to restart the dishwasher cycle. And if in doubt about the power outage and it persists call an expert or electrician. Also check the power cord and wall socket. hope this helps.

John V.
John V.

Thank you Greg. Will do as you suggested.

Kristy K.

Kristy K.asked

Could i possibly be sent a manual please

No answers
Helen

Helenasked

where can I purchase another replacement waste hose for this model dishwasher - BDW - 6 -02A SI
[email protected]

1 answer
greg1300
greg1300

I you are referring to the outlet hose take the old one to bunnings and see if they can match it up with a new one.

Lachlan H.

Lachlan H.asked

Can I be sent a manual please

No answers
Lynne D

Lynne Dasked

How long does a plate cycle take? Could someone please send me a user manual. Thank you. [email removed]

1 answer
Lynne D
Lynne D

[email protected] Please send me a manual for the 5 Star dishwasher.

Ian P.

Ian P.asked

Can I obtain the manual for 5Star Chef BDW-6-02A-Sl ? E-Mail to [email protected] bigpond.com.au

1 answer
greg1300
greg1300

yes i can email it to today;

Jane O.

Jane O.asked

how much water per load

1 answer
Jo Henley
Jo Henley

Hi Jane, the label states 7.4 litres per wash using the normal cycle.

Mark

Markasked

If anyone's still after a manual for the BDW-6-02A-SI benchtop Dish Washer, I can send you a PDF copy. Msg or email me.

Mark

4 answers
Mellinda G.
Mellinda G.

I would love one thanks [email protected]

Kirsty73
Kirsty73

can I please have one also .. thank you so much [email protected]

Carol C.
Carol C.

Can I please please have one also thanks heaps [email protected]

Jodi W.

Jodi W.asked

Just wondering if anyone can help, my dishwasher starts, it starts to fill with water and then stops, it doesn’t go into the next stage of the cycle. When I turn it off and back on again it drains the water and starts again to refill, I’ve pull off all hoses, checked it’s not blocked and it still does it. Can anyone suggest a fix? I can’t find my manual to trouble shoot. I am guessing a pump issue maybe? But I’m no electrician. Thanks in advance.

1 answer
Tim P.
Tim P.

That's a great question Jodi because I have the same problem. Driving me crazy,I noticed Greg answers only the questions he needs,we uncovered a floor in this product and Greg needs to man up and tell the truth.

Jenny R

Jenny Rasked

Hi all, can someone please email me the manual please as my dishwasher has started with the middle light on the right hand side keeps blinking nothing happens?Turn it off and on it beeps for 30 odd seconds and then the light keeps flashing my email is [email removed] thank you

1 answer
greg1300
greg1300

Which right hand side light is blinking? can you be more specific please.

Nick D

Nick Dasked

Need some advice with my 5 star chef BDW-602A-SI. My dishwasher have this rapid light blinking on the right side once I turn it on even without pressing anything. I tried switching it off and on but would get the same result. In the manual it says if there is rapid light flicker tap is not open or water intake is restricted or water pressure is too low. I have no problems with these 3 but still my dishwasher won't work. help.

2 answers
greg1300
greg1300

The only light(s) that blink are a one of the cycle Icons on the right hand side, they will blink until the cycle you have selected has completed . i have had my unit for 18mths and have not had an ounce of trouble with it.So please ensure it's just not a cycle light blinking, Oh does the machine work when light is flashing?

Nick D
Nick D

The light that keeps flickering is the middle one on the right side. Once I switch it on it starts to blink and beep already just turning it on but it doesn't work.

Railea

Raileaasked

Ihave the 5star chef benchtop dishwasher and it's begun to beep repetitively but not wash ... have checked all connections, have put water in via bucket, but nothing helps. Can you please send me a manual or instructions on what to do? Thank you.

3 answers
Nick D
Nick D

mine too it started yesterday don't know what to do

Ingrid
Ingrid

It occurs when water drips and pools in the bottom sensored leak cavity. It has a foam circle attached and sits in the bottom, when water leaks the foam circle lifts and sets off a sensor and stops the.dishwasher from working - beeping constantly. Switching off doesn't reset it. The dishwasher has to be tilted forward and the water will come out and allow the foam to sit back down in its spot. I have had to replaced the tiny O'ring inside the drain pump twice now as it splits allowing water to drip out. Once replaced the dishwasher doesn't have further issues until the O'ring splits again. Hope this is helpful.

Jan
Jan

How do you open the drain pump?

Wendy

Wendyasked

My benchtop 5 star chef dishwasher is leaking from underneath on the right hand side. Can you please advise what the problem might be.

No answers
Tony Luff

Tony Luffasked

started my dishwasher for the first time and does not work the lights on the program just flash and nothing else have checked water connection has got detergent rinse aid nothing not a very good start

1 answer
greg1300
greg1300

recheck water connection and make sure the programme is not on pause.Also make sure door is properly closed.

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