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Great for Small Homes and Hard Floors
Works great on hard floors runs for 1.75-2hours (hard floors only) covers pretty much everything in my 4x2’s main living areas and walk ways, all in all I’m happy with it it would only be good for smaller homes or good to
Focus on a particular hard floor area, picks up dog hair!
Battery Life isn’t great on Carpets.
Should be clearer that it doesn’t have Navigation so it just runs around aimlessly until it goes flat this is why it’s only good for smaller homes with hard floors!
Purchased in January 2021 at RetraVision.
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Poor navigation and poor cleaning
600 series navigation, as well as cleaning, sucks...its keeps on cleaning at a particular area and doesn't clean each and every spot in a room. First suction power is not enough so it just spread around the dirt and cleans a little. It doesnt know when the cleaning is done so it keeps on moving till the battery drains out..couple of more bad things...like doesnt go back to charging station, doesnt remember which all places there is furniture etc....over all...a very expensive toy..thats all..
Purchased in December 2021 at walmart for $200.00.
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Absolutely rubbish. If you are looking for a toy, ok go for it. Otherwise. Do not waste your time, money and energy.
- I used it on my Persian Rug. My rug is on the top of another carpet. It doesn't go on my rug.
- It did terrible job. It doesn't go on two carpet on top of each other.
Purchased in December 2021 at Harvey Norman for $580.00.
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cleans well. for 200.00 at black Friday. No complaints.
does a great job on carpet and hard floor. seems to have plenty of suction floor looks nice...2 dogs. I see people on here paid 650.00. I feel alot better at 200.00
Purchased in November 2021 for $200.00.
2 comments
Walmart
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Scratches Hardwood Floors and DON'T BOTHER WITH CUSTOMER SERVICE
Since moving into our new house with hardwood floors we have seen huge scratches all over. We cleaned the whole machine (removing the wheel etc.) to make sure there was no sand/debris stuck in the wheel causing the scratches. We then tried it on a piece of flooring usually covered by a rug (so had no scratches) and it created circular and straight scratches. That's $8000 of flooring damaged by this machine! I am so upset especially after reading on the Roomba website that it is completely safe on hardwood floors before using it. Do not buy if y...Read more
ou have hardwood floors :( UPDATE: Customer Service is useless and delayed me for weeks only to tell me that they do not believe that the scratches are caused by the roomba (even though I have sent them photos where there are scratches the exact circumference of the back wheel). They then told me that if I would like to get it in for full assessment that it will cost $77 if it's found that it is not the cause. Clearly they are going to tell me it's not the cause as they are already saying this so I am not going to risk paying that. Do not buy!Purchased in April 2021 at The Good Guys for $499.00.
1 comment
Rebecca B.iRobot
Good Morning Lucy
Are you able to provide us with your contact number to [email protected] so we can give you a call to talk this through.
Kind regards iRobot
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ChrisPerth, WA
Excellent customer service from David the manager at Morley Myers.
Good product. After having a few issues and being really disappointed, David at Morley Myers sorted everything out for me and now Im happy again. Thank you David. Now I have a robot what cleans the whole house and could not live without it.
Purchased in August 2021 at Myers for $650.00.
3 comments
Rebecca B.iRobot
Good Afternoon Chris
I am sorry to hear the experience you have had dealing with Myer Morely in relation to the issues you are experiencing with your Roomba 670.
... Read more
Hi Rebecca
The manager David at Myers sorted everything out for me, he swapped it for a new one.
Really happy now.
I will change my review.
Rebecca B.iRobot
Good Morning Chris
I am happy to hear Myer were able to get this sorted for you. If you have any future questions, please do not hesitate to contact with above information.
Kind regards iRobot
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dckGreater Melbourne (Metropolitan), VIC
iRobot Roomba
Used the vacuum for 1 hour, one room partly completed 5x4 m. Followed all the directions on use, irobot will not go back to charging station unless place within 1.5m, stopped a number times during vacuum?, front bumper dirty cleaned.
Decided to ask for a refund, rang company told me no returns only warranty, ask who i purchase from Harvey Norman (online),
Company asked why I purchased it online, i was told that I should have seen in operation first. (handy if you live close to store which sells it).
Harvey Norman said can not give a refund item as the vacuum has been used, suggested to ask the courier?.
The vacuum is nicely stored away.
Purchased in September 2021 for $670.00.
5 comments
Rebecca B.iRobot
Good Afternoon dck
I am sorry to hear the above. This particular model uses iAdapt Navigation, which means your furniture and walls help the Roomba decide which direction to go. This can mean that not... Read more
Thank your reply.
I contacted your company the first time. ... Read more
Your response was "why I purchase the unit online" ?, you then replied: "I should have test the unit in store before I purchased the unit". I no longer use the unit. RegardsRebecca B.iRobot
Good Morning dck
I am sorry to hear this. I can only suggest, if you are wanting to start using the unit again, contacting our office again and quoting the following reference: C0166982.
Kind regards iRobot
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NinadcSydney
- 13 reviews
- 4 likes
- Roomba 670
- Verified purchase
It vacuums alright
We purchased the Roomba 670 at Good Guys. I’ve used it twice. I find it noisy and loud. I scheduled to clean in the middle of the night and we can hear it from upstairs and had to cancel clean. Never again. I’ve been observing it clean and it does kind of go erratic and everywhere but it hardly vacuumed my rug and then second use it died in the middle of our entrance. Maybe because it didn’t dock properly or charge as my husband fiddle with the dock/charger. It’s just I can’t tell if it’s charging. It seems to not have an obvious charge/battery...Read more
light to say it’s charging or if it’s full. It’s hard to tell why it will go back to same areas maybe because it senses it has more dirt compared with others. It does get under some furniture but not all. It can’t fit under our tv unit because of the sensor knob on top. Overall, I think it’s okay. It’s just hard to tell if it cleans properly because it doesn’t have a mapping system like it’s more expensive brothers. I do like the app which is handy.Purchased in August 2021 at The Good Guys for $600.00.
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A jonesAustralian Capital Territory
- 4 reviews
What would I do without it!
We have a large upstairs bedroom with thick carpet and a tiled en-suite. I love my Roomba. I turn it on while I’m downstairs and just like magic, my entire upstairs floors are clean again. Shifting from carpet to tiles is no problem for our Roomba and seriously, I have recommended it to so many people as it makes our life so easy. It needs to be emptied after every clean for best efficiency but it’s an easy job. Running time is approximately an hour.
Purchased for $575.00.
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Alma
- 4 reviews
Loveeee it!
Love my irobot. Helps me clean the house everyday while I’m doing other chores. Hubby is always happy coming home to very clean house. My only regret...should have bought it sooner! ;)
Purchased in July 2021 at Harvey Norman for $599.00.
1 comment
Rebecca B.iRobot
Good Morning Alma
Thank you so much for taking the time to review the Roomba 670.
Kind regards iRobot
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Scottkel M.
- 4 reviews
Love it. Can't live without it!!
We have both carpet and tiles, the roomba is awesome, you can actually see where it's been. Also added bonus of the app and being able to sync with Google home. Highly recommend
Purchased in May 2021 at Domaine for $500.00.
1 comment
Rebecca B.iRobot
HI Scottkel M.
Thank you for taking the time to review the Roomba 670. How great is it not only to have an app to set your Roomba off to clean but also voice activation via Google Home and Alexa.
Kind regards iRobot
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CapsSydney Surrounds, NSW
Regretful decision Roomba 670
This is my first review and must say the product is terrible. I bought Roomba 670 thinking it will save time but it didn't serve the purpose.It doesn't clean properly and takes so much time to do the job and i have to monitor it while its working. A regrettable decision for me.I had to go back to my old vacuum cleaner which is far superior than this even though its 2-3 years old. I shouldn't have experimented :(.
Purchased in May 2021 at Bing Lee Online store for $439.00.
1 comment
Rebecca B.iRobot
Good Morning Caps
I am sorry to hear the experience you have had with your Roomba 670. If you can please contact our office on 1300 727 421 we would very much like to discuss this further with you.
Kind regards iRobot
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barb johnsonPerth, WA
- 3 reviews
- 1 like
Rod the Roomba
I got my IRoomba 600 yesterday hmmm he did half of my room then left ?? Is he lazy or will he remember to come back. I have lino floors and flat rug in lounge and bedroom. I'm amazed at how much he picked up. I thought I was clean!!!
Purchased in February 2021 for $499.00.
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LisaGreater Melbourne (Metropolitan), VIC
Roomba 670 disappointing
I found the roomba not as effective as i thought. In one bedroom it missed down one side of the bed due to hitting cornices. It also pulled my phone charger out and got tangled. Even when i line it up to go over bits it has not picked it up. It struggles from floorboards to rugs. There is nothingon the website showing info about needing to move cords from blinds, powercords etc. Now i regret not buying a dyson stick for slightly more money
Purchased in February 2021 for $499.00.
1 comment
Rebecca B.iRobot
Good Morning Lisa
Thank you for taking the time to review the Roomba 670.
The Roomba 600 series uses iAdapt Navigation to move the Roomba around the home. This means the Roomba uses walls and furnitur... Read more
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LizMAU
- 12 reviews
- 9 likes
Brilliant Roomba 630
Love this cleaner. I have mostly tiles which it zips around on and always stops at the 2 sets of steps I have. I am always surprised when I see how much it has picked up. I just lift it down the steps to carpeted areas and leave it for 20 minutes to do its job. Have not had any issues with this cleaner so far. I did buy with extended product care due to ongoing issues I had with the Aldi version I had purchased previously (Aldi did give full refund).
1 comment
Rebecca B.iRobot
Good Morning LizM
Thank you for taking the time to review the Roomba 630. The are great for setting and forgetting as the cliff sensors underneath will stop the Roomba from dropping down anything more... Read more
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PattyBloomfield
Love it. Definitely time saver
Works well I totally love it. It’s definitely a time saver and cleans well. I would recommend this to everyone. Whether you have rugs or not. I happen to have both. I can’t find anything wrong with it. It also works well with your iPhone app. You can program and review history. It also updates for you
2 comments
Rebecca B.iRobot
HI Patty
Thank you for taking time to review the Roomba. These are a fantastic device for maintenance cleaning.
Kind regards iRobot
You are welcome
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Lukesydney
- 7 reviews
- 16 likes
WARNING! Does not work on dark carpet!!!
For this amount of money I would expect it to work everywhere in my house. Very disappointing. The glossy paper workaround only works for so long. I’m now going to have to perform surgery on it to try to make it work on my black carpet.
Also, when it reaches the top of the stairs it just stops. Why can’t it turn around and go away from the stairs? It just dies.
5 comments
Rebecca B.iRobot
Good Afternoon Luke
Thank you for taking the time to review the Roomba 650. This particular model uses the iAdapt Navigation system to move around the home. Meaning it uses the touch of you furniture... Read more
What would you like to discuss further with me?
Rebecca B.iRobot
Good Morning Luke
We would like to discuss your review of the product further with you.
Kind regards iRobot
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TracyDALKEITH
- Roomba 630
- Verified purchase
iRobot does not clean well due to very poor suction
I bought this iRobot thinking it will help pick up dirt and clean my floor. Especially since it has "Dirt detect" written on its box and this 3 stage patented cleaning method.
After two days of using it, I am disappointed at its inability to pick up dirt. It does a poor job at it. I then investigated and learned that it has poor suction, I tried reading about its specs. I found nothing indicated about its suction power, a key feature of vacuum cleaners you would think that should be made known to buyers and consumers. There was nothing p...Read more
1 comment
Rebecca B.iRobot
Good Afternoon Tracy
We are saddened to hear you have been unhappy with the performance of the Roomba 600 series. If you like to contact us on 1300 727 421 with reference C0158720 we would very much like to discuss this further with you.
... Read more
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Rosie W
- 3 reviews
Fantastic small vaccuum cleaner
I regularly use or Roomba for hard for vaccuuming. I do find that it isn't fantastic for large areas but you can section areas off for it to clean.
The last sensors work well and last a long time.
The dust is easy to empty straight into the bin. It does have a problem getting hair tangled in the brushes.
I have used it on carpet but I much prefer my Miele for this.
1 comment
Rebecca B.iRobot
Good Afternoon Rosie W
Thank you for taking the time to review the Roomba 630. This is a great unit for maintenance cleaning. The Roomba 630 series is designed to do as much cleaning as possible durin... Read more
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KarenAdelaide
- 2 reviews
Great vacuum cleaner
We love our Roomba. It cleans so well - I can’t believe all the dirt it finds! It easily fits under the bed and couches where other vaccums can’t clean. It returns to base and charges independently and is easy to empty when full of dust and dirt. The base charging station is really compact and discretely sits in a corner of our family room.
1 comment
Rebecca B.iRobot
Good Afternoon Karen
Thank you for taking the time to review the Roomba 637.
Kind regards iRobot
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Questions & Answers
Annette Sasked
What do I do about plugs. I cant lift them off the ground. I have lamps, phone and other things plugged in around the house and it gets tangled in them?
1 answer
Rebecca B.iRobot
HI Annette
The Roomba's do have an anti tangle feature, however if there are a few cables on the floor together, it is possible it may get caught up. I recommend may be getting a Dual Virtual Wall to stop the Roomba from going into that area.
Lorraine Sasked
Hi, I have just replaced the side wheel modules on my 630. Now Roomba only goes in circles and after 2 minutes stops with error 10. Is it possible the new wheels are incorrectly installed?
1 answer
Rebecca B.iRobot
HI Lorraine
Error 10 is advising there is an issue with wheels. Is you Roomba turning left or right when it spins?
Kind regards iRobot
Tina L.asked
I replaced the battery and the wheel modules. Now when I press clean I get the error message move roomba to a new location. It does this every time I press clean. Any help?
1 answer
Rebecca B.iRobot
Hi Tina
Please contact our office 1300 727 421 with reference C0168448 for troubleshooting.
Kind regards iRobot
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Rebecca B.iRobot
Wow, what a bargain, where'd you score that from?