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Reviews

(108)
(41)
(16)
(7)
(20)
  • System Errors Often (4) · Occasionally (4) · Every time (3) · Never (2)
  • Ease of Programming / Scheduling
    3.8 (10)
  • Incentivised Review Yes (0%) · No (100%)
  • Build Quality
    3.7 (15)
  • Value for Money
    3.2 (14)
  • Ease of Use
    3.9 (14)
  • Cleaning & Maintenance
    3.6 (14)
  • Product is used:
    • Daily (7)
    • Weekly (3)
    • Rarely (2)
    • Several times a week (2)
  • Noise Level
    3.1 (14)
  • Pet OwnerYes (6) · No (8)
  • Battery Life
    3.5 (14)

KristyB

KristyBPerth, WA

Great for Small Homes and Hard Floors

published

Works great on hard floors runs for 1.75-2hours (hard floors only) covers pretty much everything in my 4x2’s main living areas and walk ways, all in all I’m happy with it it would only be good for smaller homes or good to
Focus on a particular hard floor area, picks up dog hair!
Battery Life isn’t great on Carpets.
Should be clearer that it doesn’t have Navigation so it just runs around aimlessly until it goes flat this is why it’s only good for smaller homes with hard floors!

Purchased in January 2020 at RetraVision.



Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Several times a week
Pet OwnerYes
Floor Type Tiles
System Errors Occasionally
See all answers

Poor navigation and poor cleaning

published

600 series navigation, as well as cleaning, sucks...its keeps on cleaning at a particular area and doesn't clean each and every spot in a room. First suction power is not enough so it just spread around the dirt and cleans a little. It doesnt know when the cleaning is done so it keeps on moving till the battery drains out..couple of more bad things...like doesnt go back to charging station, doesnt remember which all places there is furniture etc....over all...a very expensive toy..thats all..



Purchased in December 2020 at walmart for $200.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Daily
Pet OwnerNo
Floor Type Carpet and Wood
System Errors Every time
See all answers

Absolutely rubbish. If you are looking for a toy, ok go for it. Otherwise. Do not waste your time, money and energy.

published

- I used it on my Persian Rug. My rug is on the top of another carpet. It doesn't go on my rug.
- It did terrible job. It doesn't go on two carpet on top of each other.

Purchased in December 2020 at Harvey Norman for $580.00.



Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Rarely
Pet OwnerNo
Floor Type Carpet
System Errors Often
See all answers

cleans well. for 200.00 at black Friday. No complaints.

published

does a great job on carpet and hard floor. seems to have plenty of suction floor looks nice...2 dogs. I see people on here paid 650.00. I feel alot better at 200.00

Purchased in November 2020 for $200.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Daily
Pet OwnerYes
Floor Type Carpet and Tiles
System Errors Occasionally
See all answers
2 comments
iRobot
Rebecca B.iRobot

Wow, what a bargain, where'd you score that from?

Ken D.
Ken D.

Walmart


Scratches Hardwood Floors and DON'T BOTHER WITH CUSTOMER SERVICE

published

Purchased in April 2018 at The Good Guys for $499.00.

Build Quality
Product is used: Weekly
Floor Type Wood
System Errors Every time
See all answers
1 comment
iRobot
Rebecca B.iRobot

Good Morning Lucy
Are you able to provide us with your contact number to [email protected] so we can give you a call to talk this through.
Kind regards iRobot


Chris

ChrisPerth, WA

Excellent customer service from David the manager at Morley Myers.

published

Good product. After having a few issues and being really disappointed, David at Morley Myers sorted everything out for me and now Im happy again. Thank you David. Now I have a robot what cleans the whole house and could not live without it.

Purchased in August 2020 at Myers for $650.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Daily
Pet OwnerYes
Floor Type Wood
System Errors Every time
See all answers
3 comments
iRobot
Rebecca B.iRobot
Chris
Chris

Hi Rebecca
The manager David at Myers sorted everything out for me, he swapped it for a new one.
Really happy now.
I will change my review.

iRobot
Rebecca B.iRobot

Good Morning Chris
I am happy to hear Myer were able to get this sorted for you. If you have any future questions, please do not hesitate to contact with above information.
Kind regards iRobot


dck

dckGreater Melbourne (Metropolitan), VIC

iRobot Roomba

published

Used the vacuum for 1 hour, one room partly completed 5x4 m. Followed all the directions on use, irobot will not go back to charging station unless place within 1.5m, stopped a number times during vacuum?, front bumper dirty cleaned.

Decided to ask for a refund, rang company told me no returns only warranty, ask who i purchase from Harvey Norman (online),
Company asked why I purchased it online, i was told that I should have seen in operation first. (handy if you live close to store which sells it).

Harvey Norman said can not give a refund item as the vacuum has been used, suggested to ask the courier?.

The vacuum is nicely stored away.

Purchased in September 2020 for $670.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Rarely
Pet OwnerYes
Floor Type Carpet and Wood
System Errors Often
See all answers
5 comments
iRobot
Rebecca B.iRobot
dck
dck
iRobot
Rebecca B.iRobot

Good Morning dck
I am sorry to hear this. I can only suggest, if you are wanting to start using the unit again, contacting our office again and quoting the following reference: C0166982.
Kind regards iRobot


Ninadc

NinadcSydney

  • 13 reviews
  • 4 likes

It vacuums alright

published

Purchased in August 2020 at The Good Guys for $600.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Daily
Pet OwnerNo
Floor Type Carpet, Tiles and Wood
System Errors Often
See all answers
A jones

A jonesAustralian Capital Territory

  • 4 reviews

What would I do without it!

published

We have a large upstairs bedroom with thick carpet and a tiled en-suite. I love my Roomba. I turn it on while I’m downstairs and just like magic, my entire upstairs floors are clean again. Shifting from carpet to tiles is no problem for our Roomba and seriously, I have recommended it to so many people as it makes our life so easy. It needs to be emptied after every clean for best efficiency but it’s an easy job. Running time is approximately an hour.

Purchased for $575.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Weekly
Pet OwnerNo
Floor Type Carpet and Tiles
System Errors Occasionally
See all answers
Alma

Alma

  • 4 reviews

Loveeee it!

published

Love my irobot. Helps me clean the house everyday while I’m doing other chores. Hubby is always happy coming home to very clean house. My only regret...should have bought it sooner! ;)

Purchased in July 2020 at Harvey Norman for $599.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Daily
Pet OwnerNo
Floor Type Carpet and Tiles
See all answers
1 comment
iRobot
Rebecca B.iRobot

Good Morning Alma
Thank you so much for taking the time to review the Roomba 670.
Kind regards iRobot


Scottkel M.

Scottkel M.

  • 4 reviews

Love it. Can't live without it!!

published

We have both carpet and tiles, the roomba is awesome, you can actually see where it's been. Also added bonus of the app and being able to sync with Google home. Highly recommend

Purchased in May 2020 at Domaine for $500.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Daily
Pet OwnerYes
Floor Type Carpet and Tiles
System Errors Never
See all answers
1 comment
iRobot
Rebecca B.iRobot

HI Scottkel M.
Thank you for taking the time to review the Roomba 670. How great is it not only to have an app to set your Roomba off to clean but also voice activation via Google Home and Alexa.
Kind regards iRobot


Caps

CapsSydney Surrounds, NSW

Regretful decision Roomba 670

published

This is my first review and must say the product is terrible. I bought Roomba 670 thinking it will save time but it didn't serve the purpose.It doesn't clean properly and takes so much time to do the job and i have to monitor it while its working. A regrettable decision for me.I had to go back to my old vacuum cleaner which is far superior than this even though its 2-3 years old. I shouldn't have experimented :(.

Purchased in May 2020 at Bing Lee Online store for $439.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Pet OwnerNo
See all answers
1 comment
iRobot
Rebecca B.iRobot

Good Morning Caps
I am sorry to hear the experience you have had with your Roomba 670. If you can please contact our office on 1300 727 421 we would very much like to discuss this further with you.
Kind regards iRobot


barb johnson

barb johnsonPerth, WA

  • 3 reviews
  • 1 like

Rod the Roomba

published

I got my IRoomba 600 yesterday hmmm he did half of my room then left ?? Is he lazy or will he remember to come back. I have lino floors and flat rug in lounge and bedroom. I'm amazed at how much he picked up. I thought I was clean!!!

Purchased in February 2020 for $499.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Daily
Pet OwnerNo
Floor Type Carpet and Linoleum
System Errors Occasionally
See all answers

Lisa

LisaGreater Melbourne (Metropolitan), VIC

Roomba 670 disappointing

published

I found the roomba not as effective as i thought. In one bedroom it missed down one side of the bed due to hitting cornices. It also pulled my phone charger out and got tangled. Even when i line it up to go over bits it has not picked it up. It struggles from floorboards to rugs. There is nothingon the website showing info about needing to move cords from blinds, powercords etc. Now i regret not buying a dyson stick for slightly more money

Purchased in February 2020 for $499.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet, Tiles and Wood
System Errors Often
See all answers
1 comment
iRobot
Rebecca B.iRobot
LizM

LizMAU

  • 12 reviews
  • 9 likes

Brilliant Roomba 630

published

Love this cleaner. I have mostly tiles which it zips around on and always stops at the 2 sets of steps I have. I am always surprised when I see how much it has picked up. I just lift it down the steps to carpeted areas and leave it for 20 minutes to do its job. Have not had any issues with this cleaner so far. I did buy with extended product care due to ongoing issues I had with the Aldi version I had purchased previously (Aldi did give full refund).

Date PurchasedAug 2017
1 comment
iRobot
Rebecca B.iRobot
Patty

PattyBloomfield

Love it. Definitely time saver

published

Works well I totally love it. It’s definitely a time saver and cleans well. I would recommend this to everyone. Whether you have rugs or not. I happen to have both. I can’t find anything wrong with it. It also works well with your iPhone app. You can program and review history. It also updates for you

Date PurchasedDec 2018
2 comments
iRobot
Rebecca B.iRobot

HI Patty
Thank you for taking time to review the Roomba. These are a fantastic device for maintenance cleaning.
Kind regards iRobot

Patty
Patty

You are welcome


Luke

Lukesydney

  • 7 reviews
  • 16 likes

WARNING! Does not work on dark carpet!!!

published

For this amount of money I would expect it to work everywhere in my house. Very disappointing. The glossy paper workaround only works for so long. I’m now going to have to perform surgery on it to try to make it work on my black carpet.

Also, when it reaches the top of the stairs it just stops. Why can’t it turn around and go away from the stairs? It just dies.

Date PurchasedMar 2017
5 comments
iRobot
Rebecca B.iRobot
Luke
Luke

What would you like to discuss further with me?

iRobot
Rebecca B.iRobot

Good Morning Luke
We would like to discuss your review of the product further with you.
Kind regards iRobot


Tracy

TracyDALKEITH

iRobot does not clean well due to very poor suction

published
Date PurchasedDec 2018
1 comment
iRobot
Rebecca B.iRobot

Rosie W

Rosie W

  • 3 reviews

Fantastic small vaccuum cleaner

published

I regularly use or Roomba for hard for vaccuuming. I do find that it isn't fantastic for large areas but you can section areas off for it to clean.
The last sensors work well and last a long time.
The dust is easy to empty straight into the bin. It does have a problem getting hair tangled in the brushes.
I have used it on carpet but I much prefer my Miele for this.

Date PurchasedMay 2015
1 comment
iRobot
Rebecca B.iRobot

Karen

KarenAdelaide

  • 2 reviews

Great vacuum cleaner

published

We love our Roomba. It cleans so well - I can’t believe all the dirt it finds! It easily fits under the bed and couches where other vaccums can’t clean. It returns to base and charges independently and is easy to empty when full of dust and dirt. The base charging station is really compact and discretely sits in a corner of our family room.

Date PurchasedDec 2018
1 comment
iRobot
Rebecca B.iRobot

Good Afternoon Karen
Thank you for taking the time to review the Roomba 637.
Kind regards iRobot


Page 1 of 10

Questions & Answers

Annette S

Annette Sasked

What do I do about plugs. I cant lift them off the ground. I have lamps, phone and other things plugged in around the house and it gets tangled in them?

1 answer
iRobot
Rebecca B.iRobot

HI Annette
The Roomba's do have an anti tangle feature, however if there are a few cables on the floor together, it is possible it may get caught up. I recommend may be getting a Dual Virtual Wall to stop the Roomba from going into that area.


Lorraine S

Lorraine Sasked

Hi, I have just replaced the side wheel modules on my 630. Now Roomba only goes in circles and after 2 minutes stops with error 10. Is it possible the new wheels are incorrectly installed?

1 answer
iRobot
Rebecca B.iRobot

HI Lorraine
Error 10 is advising there is an issue with wheels. Is you Roomba turning left or right when it spins?
Kind regards iRobot


Tina L.

Tina L.asked

I replaced the battery and the wheel modules. Now when I press clean I get the error message move roomba to a new location. It does this every time I press clean. Any help?

1 answer
iRobot
Rebecca B.iRobot

Hi Tina
Please contact our office 1300 727 421 with reference C0168448 for troubleshooting.
Kind regards iRobot


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