I have to disagree with previous negative comments. The directions and safety instructions are thorough and clear and if followed correctly this product is great and does in fact work. I suppose every hair type is different and it may not be suitable for people with thicker hair or have more of it, in which case they need to have hair removal done by a professional and should not expect the same results with diy products.

After previously using other at home waxing methods, from strips to microwave pots with little satisfaction, I was a bit...Read more

Usually I'm careful buying things and like to do my research first. If I'd done that this time I would never have bought this product. So I am very happy because for me it works perfectly. It is a more complicated product than a pot of wax and spatula, so more things can go wrong. It took me a few goes to work it out (ie half a leg to a leg). I've bought a few wax pots in the past for home diy and been to salons, used shavers, and epilators. This is probably not the kind of product to use if you are a beginner, but great if you have a few clues...Read more

Instructions are complicated.
Heating times are only given for a 900W microwave. Everyone else has to guess and camp by their microwave as they keep heating it in 5 second increments.
Wax goes everywhere when 'flowing' out of the 'roll'.
Ended up removing the cap, putting a knife into the bottle and spreading it that way.
Hairs aren't removed well, if at all.
Wax doesn't wash off skin in lukewarm water, as indicated - needs to be scrubbed off with hot water.

I think this could well have been designed by a beautician who was concerned about losing income by do-it-yourself-ers. Beauticians have nothing to worry about as long as this product is on the market.

I'll be going back to using a pot and spatula with cotton strips....Read more