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Reviews

1.5

37 reviews
5
(4)
4
(0)
3
(1)
2
(1)
1
(31)
  • Product Quality
    4.0 (9)
  • Return Claim MadeYes (1) · No (9)
  • Customer Service
    3.6 (8)
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Adrian

Adrian

  • 2 reviews
  • 7 likes

Rip off and bad service

published

Very slow and bad service and on top of that their prices are over double on prescriptions. Rang to let them know and reply was ring head office and tell them!

Joe

JoeAdelaide

A Greedy business ripping of customers.

published

Even the membership "discount" prices are wildly above RRP. Support a Small business or go to chemist warehouse for fairer prices. The only benefit is that some stores are open late; but be prepared to pay through the nose for the privilege.

Arrogant staff don't want to serve

published
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Karanpal

KaranpalMelbourne

Ripping customers off

published

They are way too much overpriced, antacid in chemist warehouse are around $6-$8 and at this place they are $22, like seriously



Terrible customer service!!

published

My family/friends and I will never return to Amcal pharmacy Boronia Junction Vic. One of the owners/pharmacists is the most obnoxious power-hungry egotistical person I have been unfortunate enough to have crosses paths with. They state they are friendly and professional yet my experience has been anything but professional. I was treated awfully and demeaned on many occasions. Taking my money elsewhere!

Refusing a script

published
Murlee

MurleeSouth Australia, 5174

  • 18 reviews

How to be ripped off

published

My wife went to National Pharmacies at Aldinga for an antibiotic prescription. Cost, $18.90. Yesterday, we went to Chemist Warehouse at Moana, to get the repeat. Cost $5.30. Same drugs, same quantity. That is over 3 times the price. Stay well clear of National Pharmacy Aldinga, as Chemist Warehouse Moana is 15 minutes up the road.

Store manager is terrible

published

The store manager [name removed] was so rude she wasn't helpful at all and she was training to not using our members card. Never gonna back again, we wanted to buy ever 150 but she didn't let us to use our member card..

Worst discriminatory service EVER!

published

received discriminatory service. Had my legitimate purchase declined after which staff proceeded to falsify computer records logging records I had indeed purchased my medication, and also made a partial, incomplete entry suggestive of another purchase elsewhere resulting in a failure to attain my meds anywhere I go! I have found this experience highly frustrating, and detrimental to my health as I'm still without my needs and becoming progressively sicker.

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Customer

CustomerMetropolitan Adelaide, SA

Highway robbery!

published

Over the counter prescription costs $12.99 elsewhere but $25.72 at National Pharmacies. Same brand and same amount. Would you go back again?

colin

colinadelaide

  • 2 reviews
  • 2 likes

Savings

published

Sadly I must record that in todays world I need to conserve and the Federal Govt initiated a program to encourage chemists to drop their costs for scripts $6.10 down to $5.20 so 14.75% saved My calc so when I asked the question why is national still charging the $6.10 answer is its our policy.Sadly I take my scripts elsewhere as I cant make 14% interest anywhere in investment but I can save it.The other stores are glad of my business .I ask maybe it needs a look within to see the big picture as if not addressed then some businesses become just a memory.Surely we have lost enough jobs already.

Mel

MelAdelaide

  • 3 reviews
  • 3 likes

Terrible service

published

National Pharmacies Brighton SA, has the worst customer service i have ever witness. I waited over 20 mins just buy some over the counter medicine. The staff there are rude and unhelpful.

Alan F.

Alan F.Metropolitan Adelaide, SA

  • 32 reviews
  • 16 likes

Terrible Service

published

National Pharmacies, Brighton, SA...Terrible Service...we have often waited for over 2 hours (when ordering on the on-line Medadvisor service) to have Prescriptions filled.. They comment(s) " Sorry we have been very busy" We now go to another chemist and have Prescriptions filled in 15 to 20 minutes.

Bec

BecAdelaide, South Australia

  • 16 reviews
  • 4 likes

Gigantic rip off

published

Their prices are inflated compared to other pharmacies. If you're not a member they push it every time. If I go to the pharmacy, it's because I'm sick and need a script filled. Not to be sold a membership that gives me 20% off already inflated prices. Don't waste your time or money, sick people don't need to be pestered.

sharkey77

sharkey77Metropolitan Adelaide, SA

  • 8 reviews

Over priced rip off!

published

This pharmacy states members get 20% off. You have to pay to join. Don't bother! They over inflate their prices. I had a prescription filled there yesterday and was shocked to find out that it cost me 3 times as much as what I paid for the same item at chemist warehouse. Save your money and shop at chemist warehouse. You don't have to pay to join and their products are always discounted including the prescriptions

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Ellie Laws

Ellie LawsMelbourne

felt like I was in a unfriendly house

published

Highway Robbery!

published

I normally shop for medicine and other health care products at Chemist Warehouse, but this time it was too late, so I went to National Pharmacies (they're open till 9PM). At Chemist Warehouse generic Zoloft (sertraline 100 mg/30 tab) costs $9.99 and actual Zoloft costs $13.99, but at Nationanal [censored word removed] I got charged $21.23 for generic! Never going back. Ever.
Open till 9 PM.
Ridiculously overpriced!

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Questions & Answers

Peter G.

Peter G.asked

Is National Pharmacies connected with Lifeplan Funds Management

1 answer
Bent O.
Bent O.

What did you find out when you contacted them directed?

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