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Adrian
- 2 reviews
- 7 likes
Rip off and bad service
Very slow and bad service and on top of that their prices are over double on prescriptions. Rang to let them know and reply was ring head office and tell them!
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JoeAdelaide
A Greedy business ripping of customers.
Even the membership "discount" prices are wildly above RRP. Support a Small business or go to chemist warehouse for fairer prices. The only benefit is that some stores are open late; but be prepared to pay through the nose for the privilege.
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Arrogant staff don't want to serve
Was feeling unwell and had a prescription from my Dr. The staff were unpacking many boxes. I waited about 10 minutes at the dispensary counter. I approached a staff member to ask how to get my script filled. She did not acknowledge me, but rather shouted to another staff member to help me. The other team member said she was busy. She was reading a computer screen. I waited another 5 minutes before I ask the pharmacist for help. He was in the dispensary drinking from a mug. He said it would about 30 minutes. There were no other custome...Read more
rs in the store. The pharmacist continued to drink and talk with another team member using the computer. They were having a social conversation. After 35 minutes I asked if my prescription was ready. The pharmacist then hastily got my medicine ready and gave it to me. I went to the register I had to wait again. After about 10 minutes one of the ladies unpacking boxes was annoyed that she had to come and serve me. The pharmacy said I had to use a credit card as they did not have cash. I just took the repeat and left. I went to a different pharmacy and was served immediately and had my prescription done in less than 10 minutes even though the pharmacy had lots of customers. The staff at Priceline were friendly and attentive and the medication was more that 50% cheaper. National Pharmacies look professional and claim to care but in reality they treat sick people poorly and are expensive.Similar opinion? Write a review on ieatwords.com.au!
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KaranpalMelbourne
Ripping customers off
They are way too much overpriced, antacid in chemist warehouse are around $6-$8 and at this place they are $22, like seriously
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Terrible customer service!!
My family/friends and I will never return to Amcal pharmacy Boronia Junction Vic. One of the owners/pharmacists is the most obnoxious power-hungry egotistical person I have been unfortunate enough to have crosses paths with. They state they are friendly and professional yet my experience has been anything but professional. I was treated awfully and demeaned on many occasions. Taking my money elsewhere!
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Refusing a script
Sent my daughter to get my medication, she was interrogated about how much of it I take. This medication was prescribed by my doctor and I was following his orders. The female pharmacist refused to give my daughter my medication because I had a few pills left before I could get some more. I have to send my daughter because some days I can't go. I suffer from panic attacks and agarophobia. This female pharmacist made my daughters wait for over 45 minutes while she tried to call my doctor. Then she wrote something on my script which I can't reall...Read more
y decipher but what I could read was that she didn't want any pharmacy to give me my medication until I had completely finished what I had. That is detrimental to my health. She was basically implying that I abuse drugs. That made me feel so distressed because I am anti drugs but I have to take these to function plus they are a low dose. I will NEVER send my daughter or go into that pharmacy again. I know they have to do their job but this was unacceptable. It wasn't the first time that we have had problems with this particular pharmacy.Similar opinion? Write a review on ieatwords.com.au!
MurleeSouth Australia, 5174
- 18 reviews
How to be ripped off
My wife went to National Pharmacies at Aldinga for an antibiotic prescription. Cost, $18.90. Yesterday, we went to Chemist Warehouse at Moana, to get the repeat. Cost $5.30. Same drugs, same quantity. That is over 3 times the price. Stay well clear of National Pharmacy Aldinga, as Chemist Warehouse Moana is 15 minutes up the road.
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Store manager is terrible
The store manager [name removed] was so rude she wasn't helpful at all and she was training to not using our members card. Never gonna back again, we wanted to buy ever 150 but she didn't let us to use our member card..
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Worst discriminatory service EVER!
received discriminatory service. Had my legitimate purchase declined after which staff proceeded to falsify computer records logging records I had indeed purchased my medication, and also made a partial, incomplete entry suggestive of another purchase elsewhere resulting in a failure to attain my meds anywhere I go! I have found this experience highly frustrating, and detrimental to my health as I'm still without my needs and becoming progressively sicker.
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CustomerMetropolitan Adelaide, SA
Highway robbery!
Over the counter prescription costs $12.99 elsewhere but $25.72 at National Pharmacies. Same brand and same amount. Would you go back again?
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colinadelaide
- 2 reviews
- 2 likes
Savings
Sadly I must record that in todays world I need to conserve and the Federal Govt initiated a program to encourage chemists to drop their costs for scripts $6.10 down to $5.20 so 14.75% saved My calc so when I asked the question why is national still charging the $6.10 answer is its our policy.Sadly I take my scripts elsewhere as I cant make 14% interest anywhere in investment but I can save it.The other stores are glad of my business .I ask maybe it needs a look within to see the big picture as if not addressed then some businesses become just a memory.Surely we have lost enough jobs already.
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MelAdelaide
- 3 reviews
- 3 likes
Terrible service
National Pharmacies Brighton SA, has the worst customer service i have ever witness. I waited over 20 mins just buy some over the counter medicine. The staff there are rude and unhelpful.
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Alan F.Metropolitan Adelaide, SA
- 32 reviews
- 16 likes
Terrible Service
National Pharmacies, Brighton, SA...Terrible Service...we have often waited for over 2 hours (when ordering on the on-line Medadvisor service) to have Prescriptions filled.. They comment(s) " Sorry we have been very busy" We now go to another chemist and have Prescriptions filled in 15 to 20 minutes.
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BecAdelaide, South Australia
- 16 reviews
- 4 likes
Gigantic rip off
Their prices are inflated compared to other pharmacies. If you're not a member they push it every time. If I go to the pharmacy, it's because I'm sick and need a script filled. Not to be sold a membership that gives me 20% off already inflated prices. Don't waste your time or money, sick people don't need to be pestered.
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sharkey77Metropolitan Adelaide, SA
- 8 reviews
Over priced rip off!
This pharmacy states members get 20% off. You have to pay to join. Don't bother! They over inflate their prices. I had a prescription filled there yesterday and was shocked to find out that it cost me 3 times as much as what I paid for the same item at chemist warehouse. Save your money and shop at chemist warehouse. You don't have to pay to join and their products are always discounted including the prescriptions
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Ellie LawsMelbourne
felt like I was in a unfriendly house
DO NOT buy from their stores they are extremely expensive for no reason & they will try to convince you to get a membership card which (surprise) cost u money !!!
I had to get a script one day from one of their stores in Melbourne, a pharmacist approached I remember her name tag was [name removed]
she started flirting with my boyfriend and complaining that she is lonely, I was a bit far from them checking the cosmetic section but could clearly her, when I approached them & she figured I was with him (my boyfriend) she stopped the counselin...Read more
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JustGotMuggedAdelaide
Highway Robbery!
I normally shop for medicine and other health care products at Chemist Warehouse, but this time it was too late, so I went to National Pharmacies (they're open till 9PM). At Chemist Warehouse generic Zoloft (sertraline 100 mg/30 tab) costs $9.99 and actual Zoloft costs $13.99, but at Nationanal [censored word removed] I got charged $21.23 for generic! Never going back. Ever.
Open till 9 PM.
Ridiculously overpriced!
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