Oricom FS300 Non-Contact Infrared (page 2 of 2)
- MPN: FS300
- 2 reviews
Went to the emergency room for nothing
Used it yesterday to check bubs's temperature (she's 7d old). Reading 38.1 consistently. So we went to the emergency room, and got told that this thermometer is useless. Her temperature was actually 37.4, and has been like that consistently all night. but we had to spend the night in hospital anyway just to be sure (a fever on a baby that young is a serious thing). Don't buy!
Thank you, but we followed the recommendation from the nurses and bought a simple digital thermometer. When we arrived at the hospital and stated she had a fever they looked concerned. When I pulled o...
Read moreut your device to show them, they actually laughed (no kidding) and told us they were not so worried anymore. So... We'll stick to something simple which works, thanks.
Hi Tom C,
Of course we completely understand that you should feel comfortable with the type of thermometer you are using. If the simple digital thermometer suits you in terms of its features and use...
Read more, that is ideal, and we would encourage you to stick with this product.
- 3 reviews
- 2 likes
Inconsistent so useless!
I've used this for my nine week old who is showing signs of illness. After getting a high temp last night i gave her panadol. Then was up the rest of the night stressed as each time i take her temp it shows a vastly different result (same position, a few minutes apart). There's a big difference in treatment whether your baby's temp is 36.4 or 37.6 degrees! Was a long night!
I had to take her to the doctor today because of this and have been told to buy an ear thermometer as this one is inconsistent and pointless. Can't believe i paid $100!
Hi L Music, We back the operation of our products and their accuracy in line with the operation instructions and specifications set out in the user guide. You should be able to have confidence in the ...
Read moreuse of this product for the care of your child, we are sorry that this has not been your experience. Are you able to contact our Customer Support Team on 1300 889 785 so we can help? If you quote your reference HL61919 we will be able to assist you faster. Best regards, Oricom Baby Care
- 4 reviews
Showed all well when temp was almost 39
My bub was feeling a bit warm so we took her temperature and it showed 37.4 so we thought all was well. Took her to daycare and when they took her temperature it was 38.7! Went and picked her up and checked again and our thermometer still said 37 so we tried with an in ear thermometer and it read 39.2!
Turns out she has an ear infection, hence the temperature, but sadly we are going to have to return our thermometer and get an in ear one as this is just not showing us the correct temperature when it's most important!
Hi Laura, We are not happy to hear of your experience and would like the opportunity to check and replace the thermometer for you if it is faulty. We back the operation of our products and their accur...
Read moreacy in line with the operation instructions and specifications set out in the user guide. You should be able to rely on this product in the care of your child, we are sorry that this has not been your experience. Are you able to contact our Customer Support Team on 1300 889 785 so we can help? If you quote your reference HL59772 we will be able to assist you faster. Best regards, Oricom Baby Care
- 6 reviews
- 1 like
Average thermometer with huge price tag
I bought this thermometer because I have the Oricom Babysense monitor and think it's fantastic and therefore trusted the brand.
The thermometer works great and gives a super quick reading, however only works when the room temperature is above 15 degrees. Something I did not know when I purchased it.
It has been a very cold winter and my thermometer keeps reading as an error. I have had to buy another thermometer to use.
I am extremely disappointed in this product and wouldn't recommend it.
Hi KM,
Similar to other non-touch thermometers, the FS300 thermometer should be operated at temperature approx. 15°c to 40°c, this is the spectrum at which this infrared thermometer is calibrated to be accurate. ...
Read more The FS300 thermometer is designed to offer a versatile measurement solution and gives a both body temperature measurement (between 34°c to 42.5°c) and room temperature measurement (between 15°c to 40°c). As an alternative example in-ear thermometers usually only give body temperature reading in a much narrower band: between around 34-42°c and their minimum operational temperature is around 10°c. Check the manufacturer user guides for specific ratings for each product. A room that is 15°c or cooler that would not be a comfortable environment and in most cases steps would be taken to raise the temperature. If the thermometer is stored in a cool room i.e. a bathroom the thermometer should be placed in a room 15°c or higher for 25-30mins before taking the reading. Kind regards, Oricom Baby Care
Thanks for your reply.
Whilst I understand that the product works as it should, I shouldn't have to remember to take the thermometer with me from room to room just so I can take a temperature. It is ...
Read moreespecially not feasible when I'm trying to take a temperature during the early am hours (12am - 7am).
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Hi Tom C, We are sorry to hear of your experience, we back the operation of our products and their accuracy in line with the operation instructions and specifications set out in the user guide. You sh...
Read moreould be able to rely on this product in the care of your child, we are sorry that this has not been your experience at this time. We would like the opportunity to check the thermometer for you, are you able to contact our Customer Support Team on 1300 889 785 so we can help? If you quote your reference HL62730 we will be able to have your details to hand to assist you faster. Best regards, Oricom Baby Care