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noticed how this product has zero 5 stars... its terrible.
Very basic and simple appliance is more trouble than its worth.
Spending a little more for another product with automatic timer is a must.
- wife has to use a separate timer, or stand in front of product. Not easy with a cranky baby.
- several occasions (especially in the night) she'll forget to turn it off - not being absent-minded - just over-tired. This will surely burn the heating element or worst a fire disaster waiting to happen.
Purchased in July 2021 for A$69.00.
1 comment
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Michelle Mae R.
- 2 reviews
Not a bad bottle warmer
This bottle warmer does the job. It's easy to use although it can improve by making warming a little quicker. It's hard when you have a crying baby waiting for her milk to be warmed! But we're satisfied overall.
Purchased in August 2021.
1 comment
Philips S.Philips Avent
Hello there, Michelle.
Thank you for taking the time to share your feedback here with us, others will find your experience very useful. Your review is much appreciated.... Read more
Kind regards, The Philips Australia Team
Similar opinion? Write a review on ieatwords.com.au!
CharisWagga Wagga
- 12 reviews
No timer
I have been using it for almost 2 years now. Unfortunately, there is no timer and sometimes it makes the milk too hot. I need to stay in front of the warmer and use my mobile phone as a timer. It does the job but if you are too sleepy at night time, you might forget that it still on.
Purchased in November 2021.
1 comment
Philips S.Philips Avent
Hi Charis, thanks for sharing your thoughts with us. We're happy to see that your Philips Avent Electric Bottle Warmer does the job. But, it's unfortunate to hear that you seem to be having issues wit... Read more
h this. You can find more explanation on the settings in the user manual, which can be found here: https://philips.to/2KrNloq. Hopefully this will help you. If not, don't hesitate to reach out to us on Facebook or Twitter (@PhilipsCare) or by phone 1300 363 391. Kind Regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips Avent Electric Bottle Warmer SCF355/00 compares to other Bottle Warmers & Sterilisers
Know better, choose better.
Candy RuizGreater Melbourne (Metropolitan), VIC
- 2 reviews
It does the job but there are a lot of improvements needed
We have bought this hoping to be able to warm our baby's milk more conveniently, especially at night. This bottle warmer definitely does the job of heating but it is lacking of a timer on the device itself. With baby being cranky and noisy when they are hungry we often missed out the perfect timing to take the bottle out from the milk warmer, resulting in overheating milk which we have to either wait for the milk to cold, or have the milk pour away :(
Hoping that Philips would add on such additional features onto any future model.
Purchased in November 2021 for A$89.95.
1 comment
Philips S.Philips Avent
Hi Candy. Thanks for sharing your feedback on our Avent Bottle Warmer. It's nice to hear that it made your life with your little one a bit easier, albeit with some reservations. We can imagine it's a ... Read more
bit annoying with a cranky baby in the middle of the night, and we'll forward your feedback to our product team. Hopefully they can look into this for future models of our bottle warmers. :) Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Waste of money
Agree with all the other comments. No timer. Milk is always too hot even though I have halved the time. Causes more stress than anything . Also wastes a power socket bench space. Old school hot water in jug a much better option
Purchased in May 2021.
1 comment
Philips S.Philips Avent
Hi Sss,
Thanks for sharing your honest thoughts on this product. It's unfortunate that you haven't had the best experience with this device. It should indeed help as opposed to being bothersome. If y... Read more
ou wish to discuss this experience further with us, please don't hesitate to contact us on 1300 363 391 (AU) or on 0800 658 224 (NZ).Similar opinion? Write a review on ieatwords.com.au!
KyleSydney, NSW
- Verified purchase
So bad. Hazard waiting to happen
Product is so badly explained. For example. Were is the info for the dial?, can it be used over night? Their bottle warming chart also lacks important info. This bottle warmer was the biggest waste of money. I've ever spent. Would never recommend it to anyone.
Not enough info / explanation about the product.
Purchased in June 2021 for A$89.00.
1 comment
Philips S.Philips Avent
Hi Kyle, thank you for sharing your experiences here. We're sorry to hear you've been so disappointed in the bottle warmer and that you weren't able to find the information you needed. Just to clarify... Read more
, the appliance shouldn't be used over night. Further explanation on the settings can be found in the user manual, which can be found here: https://philips.to/2KrNloq. We hope you'll find the information you need there. If you require further assistance, don’t hesitate reaching out to us by phone (1300 363 391 for AU, 0800 658 224 for NZ). There, we’d be happy to assist you further. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
C.R
- 19 reviews
- 13 likes
Works well but no timer
Pros: Easy to use, simple design, afforable, does what it should do and fits most bottles
Cons: There's no timer, so most of the time the milk would overheat and I'd need cool it down again which takes a fair while to do. Takes a while for milk to heat up as well
1 comment
Philips S.Philips Avent
Hi there,
Thank you for taking the time to share your review about the Avent bottle warmer here. Your feedback is very useful for us, so we appreciate it! Many thanks again, and all the best for you and your baby. :)... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
ElRoseGippsland, VIC
- 4 reviews
- Verified purchase
Does what's intended
I was hoping for something with a timer, so when I found it didn't have one i was a little disappointed but I understand why there isn't one.. I just use our kitchen timer instead. It works reasonably well only that i had to spend a couple of hours experimenting with different bottles and different temp water that goes in the bottle warmer to figure out my own time table.. with full bottles it takes 1 and a half mins longer then indicated, 2 mins longer for small bottles and an extra minute on top of those times if you use cold tap water in bottle warmer rather then room temp. But now I've figured that out I'm a lot more content with my purchase, it's just a bit disappointing that I needed to spend time figuring it out.
1 comment
Philips S.Philips Avent
Hi ElRose, thanks for taking the time to write a review. We're glad to hear that after some time using the product you've found a way of using it that works for you. :) If you ever do need our help th... Read more
ough, don't hesitate to reach out through 1300 363 391 or through social media. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
VivienneWilliams Landing
- 10 reviews
- 2 likes
Not necessary but you can buy if you want.
I got this with my steamer and bottles in the starter package. This is no difference if you put the breast milk or formula bottle in another hot water cup to reheat. The hot water cup may work even faster. However this one is safe and it makes sure the temperature is good for the baby to drink.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips Avent Electric Bottle Warmer SCF355/00 compares to other Bottle Warmers & Sterilisers
Know better, choose better.
Billmelbourne
Not fit for purpose
I understand that it's probably not easy to warm bottled milk to a specific temperature (different starting temperatures, amounts, bottle types etc.) but this product doesn't even try. If you follow the instructions to the letter, it's still a lucky dip. For us, it was mostly overheating the milk to 60+ degrees.
Not what you'd expect for the asking price. My advice, bowl of hot water.
I did contact the manufacturer via Baby Bunting but was told that, yes, it will overheat milk but that it was working as it should. This just means poor design doesn't it? Terrible service (not from Baby Bunting, they were awesome).
1 comment
Philips S.Philips Avent
Hi there, Bill. Thank you for writing down your experience with the Avent Electric Bottle Warmer. We're sorry to hear you find it not fit for purpose. It's good to hear that you've already contacted u... Read more
s, however, terrible service is exactly the opposite of what we stand for. We're sorry to hear you've had this experience. It's a bit hard to help from here since we're not entirely sure what kind of bottles and how much milk you're warming, as like you said there's quite a few components to take into account. However, please know that we're still available to look into this further to see how we can help. You can always contact us on Facebook or Twitter (@PhilipsCare), where we're available 24/7. Alternatively, you can call us on: 1300 363 391. Kind regards, The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
ouicheriAU
- 4 reviews
terrible waste
does not have a timer so no point buying this product. It will not stop when bottles are warm and will keep burning the bottles. i have to wait for ages for bottles to cool. Just hopeless! Now need to use a seperate timer when using this warmer. Another useless product by Phillips Avent with no thought given to product design and actual use. Unfortunately I bought a pack with bottles, steriliser, warmer etc. very disappointed and feel ripped off.
1 comment
Philips S.Philips Avent
Hi Ouicheri, thank you for your feedback and honest words. We don't like to hear the lack of a timer on the appliance makes the sterilizer hard to use for you and we will forward this information to o... Read more
ur product team. Again thank you for the review and if anything else might bother you with the sterilizer we hope to hear as this is valuable information for our development team. Kind Regards, The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
SarahOrmeau
- 2 reviews
- 3 likes
- Verified purchase
Biggest waste of money
I used this for a day and went back to using my kettle and a jug to heat my bottles which takes less time and is more convenient than this waste of space!!!
I cant believe this cost me $72.99 and doesnt even have a timer or show the temperature you're heating the water to.
Im so angry i bought this!!
Similar opinion? Write a review on ieatwords.com.au!
ReePerth, WA
- 13 reviews
Ok
The Avent bottle warmer is good for warming bottles only thing is the bottle floats at times and it really needs a timer as if you forget then the milk is too hot I don't know why they just didn't add a timer then It would be close to perfect
1 comment
Philips S.Philips Avent
Hey Ree,
Thank you for taking the time to share your thoughts on the Avent bottle warmer. We appreciate your feedback and suggestion of a timer. If you have any other questions or comments, don't hesitate to reach out. ... Read more
Kind regards, The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
CaseyJ
- 6 reviews
- 1 like
4 stars only because timer is not included.
The bottle warmer is pretty useful. When I've stored my boiled water in the fridge i have set it to 6 minutes to warm and within that 6 minutes I'm changing my babys nappy to distract her. The bottle is just the right temperature and I have complaints other than the fact I need to use my phone timer instead.
1 comment
Philips S.Philips Avent
Great to hear that the bottle warmer's useful to you, Casey. And what a good way to distract your baby whilst her food is being prepared! :-) As for the timer: thanks for sharing this feedback with us... Read more
. We'll make sure to forward it to the relevant department. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
ReeMelbourne, Victoria
- 10 reviews
- 3 likes
Disappointing product.
Disappointed in this product because it's so inconsistent with its heating. You never know if the milk will be hot, warm or cold even though it's in it for the same amount of time.
Not suitable for small amounts of milk because the bottle just floats.
The worst part is there is no built in timer and no automatic turn off incase you leave it on. I would have thought these would be built in features given most parents are exhausted and may leave it on in the middle of the night. Not having a timer or it is just plain stupid.
It's unfortunate that I didn't know the features that one of these should have until after I started using it. I would not buy this product again.
1 comment
Philips S.Philips Avent
Hi Ree. Thank you for taking the time to write a review on our bottle warmer, it is much appreciated. Please know that exact times of heating a bottle depend on several factors like the starting tempe... Read more
rature and volume of the water or milk, if the bottle is made out of glass or plastic and size of bottle. We're constantly trying to improve our products and appreciate the feedback you've given. If you prefer a bottle warmer that shuts off automatically, you might be interested in the SCF356. This bottle warmer has a sensor tracker and an indicator to let you know when the milk is a certain temperature, and will shut off automatically once this temperature is reached. Kind regards, The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips Avent Electric Bottle Warmer SCF355/00 compares to other Bottle Warmers & Sterilisers
Know better, choose better.
MariaMPerth
- 12 reviews
- 7 likes
Not what you expect, not at all
Philips neatly rejected this review on their website, oh well, here we are, model SCF355/00:
"I can't believe all the positive reviews [on Philips website] are from people who received it "for free in exchange for a review". Well, here I am, purchased it with my own money and I think a pot with hot water does a better job for free! Where do I start? We're in 2017. The product costs $90 here in Australia. And for that: - No thermostat. What a joke! - No timer. - No auto shut-down. - No real keep warm function - this is not "keep warm", it's "if...Read more
1 comment
Philips S.Philips Avent
Hello Maria,
Thanks for reaching out to us here on Product Review. We regret to hear that you were not entirely happy with the functionalities of this bottle warmer. Although we do appreciate your ... Read more
honest feedback about it. That’s very useful feedback for our development team as well as for our other potential customers. The bottle warmer should is safe to use at all times.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Kristineasked
Why does it take less time to warm a 4oz bottle versus a 3oz bottle? It seems the warming times are reversed.
3 answers
Philips S.Philips Avent
Hi there Kristine, thanks for your message. That's an interesting question you've got there. Are the bottles you've used of the same material? It does sound odd indeed. We hope to hear more soon.
Kind regards,
The Philips Australia Team
The times are recommended in the manual. It doesn't specify bottle material and just show the fluid amounts.
Philips S.Philips Avent
Hi again, Kristine. The times depend on several factors like the starting temperature and volume of the water or milk, if the bottle is made out of glass or plastic. That last part is the reason why we asked if the different bottles you were using are of the same material. :) Let us know if this solves the mystery. ;)
Kind regards,
The Philips Australia Team
Sunshineasked
Hi, do i need to change/put water everytime i use the warmer? Or can i just pour water once to the warmer and leave it there till next use?
2 answers
You can use the same water, change it if milk gets into the water, other than that you can leave it there for a couple uses. The product does look cleaner and lasts longer if you empty it every time though i noticed
Philips S.Philips Avent
Hi there. We recommend to empty it after every use and wipe it down with a damp cloth for hygienic reasons. This way you'll also have less scale buildup, making it easier to maintain the bottle warmer. We hope this answers your question. :-) Kind regards, The Philips Australia Team.
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Philips S.Philips Avent
Hi there. Thank you for taking the time to write this review. We're sorry to hear that the bottle warmer hasn't met your expectations. If you need any assistance, we recommend getting in touch with ou... Read more
r customer support.You could reach us on 1300 363 391 (AU) or on 0800 658 224 (NZ). If you aren't located in any of these two countries, please consider contacting us on social media or through http://philips.com/support/. Kind regards, The Philips Australia Team.