??!

Reviews

4.0

109 reviews
5
(73)
4
(11)
3
(1)
2
(1)
1
(23)
  • Product Quality
    4.3 (67)
  • Return Claim MadeYes (5) · No (56)
  • Customer Service
    4.3 (67)
Previous
Next

Reviewer Photos & Videos

  • More
Dee

DeeVictoria

Weft hair extensions

published

The quality is terrible once you wash it the hair is rough in texture & looks damaged
I’ve had extensions for many years & this is by far the worst hair I’ve tried!
It gets matted & tangled I’m constantly brushing it out..
It’s constantly frizzy & it falls out I have hair everywhere!
Never again

Ladies DONT BUY THE WEFTS
The

Pauline

PaulineGreater Melbourne (Metropolitan), VIC

Just what I needed

published

Although it wasn’t an exact match in colour the girls on line advised that I could colour them. They responded quickly to every question I had and wer extremely polite during my difficult time%
. I would still like to reorder the correct colour once it comes in so I hope they contact me once it arrives. I have darker brown hair than the one I received so please don’t forget to let me know. I’m too scared to colour the ones I received. I have absolutely no hesitation in purchasing from Pure Hair again and their staff should be commended



Customer Service
Product Quality
Return Claim MadeNo
Store LocationWa
See all answers

The reviewer stated that an incentive was offered for this review

Taylor

TaylorMargaret River

False advertising

published
Customer Service
Product Quality
Physical Shops

Find out how Pure Hair Extensions compares to other Physical Shops

Know better, choose better.

Compare all

Absolutely disgusting hair quality!!

published

This website is sooo misleading! My client purchased the “100% remy human hair” weft extensions. The hair looked absolutely fried and did not reach the 20 inches as described on the website. We applied the hair extensions to give them a chance and immediately removed them as there was no way of making these hair extensions look wearable. This hair is either so over processed or synthetic. Please save your money!

Customer Service
Product Quality
Return Claim MadeNo
Misty

MistyGreater Melbourne (Metropolitan), VIC

Love my 30inch extensions!

published

Fast delivery, soft hair, easy to style and has lasted 6 months so far!!!
I ordered mine in color 4 and it matched perfectly.
I’ll be purchasing another set shortly. Thank you so much!!

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Casey t.

Casey t.Murray Region, NSW

Absolutely the best hair extension I've tried

published

Excellent quality and easy the use.
Couldn't fault it at all just stunning in hair looks natural.
Perfect colour match easy to style. and would absolutely recommend it for every day use

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPure hair extensions
See all answers

The reviewer stated that an incentive was offered for this review

Sensational Product!!!

published

Always brought the cheap alternative but the quality of these are amazing! Moving forward I will always purchase from here and the delivery was next day. Love love love! Thankyou

Return Claim MadeNo
Store LocationPure Hair Extensions

The reviewer stated that an incentive was offered for this review

Queen93

Queen93Northern Region, NSW

Amazing!!!!

published

Exactly the same as in the picture, amazing quality little to no shedding, fast shipping and great communication. Will definitely be purchasing More hair extensions in the near future. Thank you

Customer Service
Product Quality
Store LocationPure hair extensions

The reviewer stated that an incentive was offered for this review

Emily

EmilyGreater Melbourne (Metropolitan), VIC

Brilliant quality, great price

published

I bought the halo 16 inch extensions, and was pleasantly surprised. This is a great product, I was surprised at the excellent quality and price. Delivery was very quick and customer service responsive.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPure Hair Extensions
See all answers

The reviewer stated that an incentive was offered for this review

Physical Shops

Find out how Pure Hair Extensions compares to other Physical Shops

Know better, choose better.

Compare all
Jen

JenNorth Queensland, QLD

Very beautiful hair

published

Pure hairs new site looks great, easy to shop for all products. I can always find what im looking for. Pure hair always has soft tangle free hair you can dye tone ect.
Thankyou i love it.Great customer service too.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Sophia Maria

Sophia MariaGreater Melbourne (Metropolitan), VIC

Great hair extensions

published

Great hair, low fall rate, good colour #60 for your service highly professional too
Good quality
Great range
Online store was easy to navigate and fast shipping as well which is great

Customer Service
Return Claim MadeNo
Store LocationOnline

The reviewer stated that an incentive was offered for this review

Mia

MiaPerth, WA

  • Verified customer

The best hair extensions I have bought!

published

I have tried many extensions online and not been satisfied but finally I found my one stop shop with pure extensions in definitely a happy customer and have recommended also

Customer Service
Product Quality

The reviewer stated that an incentive was offered for this review

Nat

Nat

  • 2 reviews

Great service & Decent hair :)

published

The website was easy to use and well organised. I purchased the quad weft volumiser, I love how thick it is, it’s true to the description! I’m just disappointed in how light the darkest brown is, I have ashy brown hair, but the darkest brown was too light for me and very warm toned. The next colour is the natural black which is way too dark for me. So just hope they include a darker brown in the future as it was hard and costly to dye the extensions. Also, the hair dye didn’t stick to the hair very well. The hair also feels a bit dry after a few washes. Customer service is very friendly and responsive which I always appreciate. Willing to purchase again! :)

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Satisfied customer

published

Great colour match and great quality- i ordered these last minute for my brothers wedding and i ordered the wrong colour and contacted immediately. Customer service was great and no hesitation to change over. Would use again

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Demitra B.

Demitra B.Greater Melbourne (Metropolitan), VIC

DO NOT BUY PURE HAIR EXTENSIONS

published

These hair extensions are pure rubbish. I have never in my 10 years of hairdressing have I come across such disgusting hair. It is not real hair, it is synthetic hair. Clumps of hair will come out. The actual tape will break off into small pieces. I have contacted them several times. No reply. Not sure how they still even have a business. Do not recommend, do not buy ever. Has not been a week and my hair looks like rat tails. The brush in the pictures is after the first wash of my extensions.

Customer Service
Product Quality
Store LocationPure hair extensions
1 comment
Pure Hair Extensions
Pure H.Pure Hair Extensions

Hi Demitra, all of hair extensions are made from 100% human hair. The hair is absolutely not synthetic. Please email [email protected] so we can assist you further.

Physical Shops

Find out how Pure Hair Extensions compares to other Physical Shops

Know better, choose better.

Compare all
Zena

ZenaPerth, WA

Prompt delivery. The clip ins are light and comfortable. I got a lot of compliments! Will definitely be buying again

published

The website was easy-to-use. descriptions made it easier for me to know which colour too match to my hair. Very happy with my purchase. Instantly made my hair look thicker

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWww.purehairextensions.com.au
See all answers

Soo soft!

published

Have been using my clip ins from pure hair for about a month now! They are so soft and natural looking, very beautiful. Will definitely be buying from them again

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Perfection

published

Love it love it love it. Very good quality and fast services. I have used my clip in extensions many time for party and still in very good condition. I really recommend pure hair for those who are looking for human hair extensions. Keep up the good products and services.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWebsite
See all answers

The reviewer stated that an incentive was offered for this review

  • Verified customer

Very good quality

published

I have been using my clip in extensions for months now and its still in very good condition. Im so happy with it, it looks like my real hair many of my friends bought from this website because they like what they saw. Very easy to use and comfortable

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
See all answers

The reviewer stated that an incentive was offered for this review

Stace D.

Stace D.Greater Melbourne (Metropolitan), VIC

  • Verified customer

AAA+ grade qauilty hair - swear by pure hair clip ins.

published

easy to buy online, simple plain straight to the point, whats described is what you get.
im 100% satisfied with the whole brand very happy customer right here, im inlove with my hair extensions only speaking about clip ins since i havent tryed the others and only seen bad reviews for tape i cant talk more highly of a brand the way i do these! i swear by mine so clip ins are the way to go 100%, excited to try the micro and give them a go next since everywherw iv tryed before purehair has been horrible or gone horrible quick im to scared to try micro or tape due to my first experience so im a huge fan xx

Customer Service
Product Quality
Return Claim MadeNo
Store Locationonline
See all answers

The reviewer stated that an incentive was offered for this review

Page 1 of 6

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Pure Hair Extensions representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.