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59 questions from our users
Mpumiasked
My child is on S26 and she just lost weight so I would like to know if S26 gold is rich and would help on babies weight gain?
1 answer
CarelineSanulac Nutritionals
Hi Mpumi,
Thank you for your question. S-26 Gold Newborn and S-26 Original Newborn have been developed to provide a nutritionally complete start for babies from birth. Consumption patterns of children can vary significantly and therefore monitoring of their growth and development is important to ensure they are receiving adequate nutrition. We recommend you speak to your healthcare professional for advice regarding your individual situation.
If you have any further queries, please call our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am to 5pm AEDST.
Warmest regards,
Careline Team
Sanulac Nutritionals Australia are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies https://www.bubbahood.com.au/feeding/benefits-of-breast-milk.
Meena M.asked
How many times feeding?
1 answer
CarelineSanulac Nutritionals
Hi Meena, Thank you for your question. Feeding guides can be found on the can and are provided as a guide, so your baby may need more or less than the volume indicated. Consumption patterns of babies can vary significantly and therefore monitoring of their growth and development is important to ensure they are receiving adequate nutrition. Further information on recommended maximum intake consumption for your baby should be assessed and discussed with your babies healthcare professional. If you have any further queries, please feel free to call our Careline on 1800 552 229 (Mon- Fri 9am-5pm AEDST) and one of our Careline team member would be happy to assist you. Warmest regards, Careline Team
bellajoyasked
Hi my 10 week old baby has been on S26 Gold newborn for a couple of weeks and I have noticed that every time she poos it is a dark green, smells and sticky. Is this normal? Will she go back to normal colour poo soon?
1 answer
Hey Bellajoy, it is completely normal for babies that are formula fed to have dark green poos. It’s to do with the high iron content in formulas. As long as she isn’t constipated and doesn’t have trouble pooing it’s nothing to worry about :)
Brookeasked
My baby is 7 weeks old and has been on S26 Gold Newborn since birth. He spits up a fair bit and I’m considering changing him to the S26 AR formula instead. Does the AR formula still have all the ingredients that’s targeted at newborns as per the Newborn formulation?
Also, do S26 Gold formulas have probiotics and prebiotics or should I be adding supplements?
1 answer
CarelineSanulac Nutritionals
Dear Brooke,
Thanks for your questions. In order to assist you more effectively, can you please contact our Careline on 1800 552 229. Our Careline is available Mon-Fri 9am-5pm AEST. We hope to hear from you soon.
Warmest regards,
Careline team
Mel Oasked
I have baby 2months old and still feed her 1scoop in 60ml water of S26 original,is this still alright for her this kind of mixture? She also a breastfeeding and i feed her a formula if she not enough of my breastfeed.
1 answer
CarelineSanulac Nutritionals
Hi Mel,
Thank you for your enquiry.
Feeding guides on pack are provided as a guide, so your child may need more or less than the volume indicated. Consumption patterns of babies can vary and therefore monitoring of their growth and development is important to ensure they are receiving adequate nutrition. Further information on recommended intake for your child should be assessed and discussed with your healthcare professional.
Please feel free to visit our website https://www.bubbahood.com.au/ or contact one of our friendly Careline staff on 1800 552 229 with any further enquiries you may have in the future. The Careline is available on Monday to Friday between 9am to 5pm AEST.
Warmest Regards,
Careline Team
Aspen Nutritionals Australia Pty Ltd
Aspen Nutritionals Australia respects your right to privacy. To view the full privacy policy, please go to and
Aspen Nutritionals are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies https://www.bubbahood.com.au/feeding/benefits-of-breast-milk.
Queeny M.asked
I fed my baby 3pm 2oz and 6pm 2oz again and about 10pm my baby’s whole body skin becomes red. What is it all about? My baby is 1month old.
1 answer
CarelineSanulac Nutritionals
Dear Queeny,
You have contacted Aspen Nutritionals Australia with your enquiry.
We’re sorry to hear that your little one has been experiencing this. As we take feedback of this nature very seriously and so that we can assist you further, please call our friendly Careline team on 1800 552 229 to discuss further.
We would also recommend that you contact your healthcare professional for specific advice about your concern. The Careline is available on Monday to Friday between 9am and 5pm AEDST. We hope to hear from you soon.
Warmest regards,
Careline Team
Aspen Nutritionals Australia Pty Ltd
Aspen Nutritionals are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies https://www.bubbahood.com.au/feeding/benefits-of-breast-milk
Hannaasked
Hello.. my 3 month old baby is using s26 gold 1... until the it was run out of stock.. so we gave him a s26 plain.. yet he didnt feed it at all. Whats the difference of the s26 gold to s26 plain (red)?
1 answer
CarelineSanulac Nutritionals
Dear Hanna,
You have contacted Aspen Nutritionals Australia with your enquiry. S-26 Plain is not available in Australia and is not part of Aspen Nutritionals Australia’s product range.
Countries other than Australia may have different formula brands, regulatory requirements or medical practices.
Please contact your local S-26 supplier, pharmacy or chemist that may assist you with your enquiry. Alternatively, please speak to your healthcare professional for advice regarding your individual situation.
Warmest regards,
Careline Team
Aspen Nutritionals Australia Pty Ltd
Aspen Nutritionals are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies https://www.bubbahood.com.au/feeding/benefits-of-breast-milk
Nrsasked
I would like to know a rough idea of how long a tin of newborn formula would last when using full time? Just trying to budget as it has been 8yrs and i was unfortunately unable to feed my first born. Just trying to budget just incase i couldnt feed again
1 answer
CarelineSanulac Nutritionals
Dear Nrs,
Thank you for your query.
Feeding guides on pack are provided as a guide, so your baby may need more or less than the volume indicated. For assistance with estimated calculations, please contact our Careline team.
Our Careline can be contacted on 1800 552 229. The Careline is available on Monday to Friday between 9am to 5pm AEDST.
Warmest regards,
Careline Team
Aspen Nutritionals Australia Pty Ltd
Aspen Nutritionals are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies https://www.bubbahood.com.au/feeding/benefits-of-breast-milk.”
Roxsan Cosioasked
My daughters milk is s26 gold 0-6 months now i want to switch s26 plain, is that ok if i switch? Whats the difference of s26 gold and s26 plain? Thank you
1 answer
CarelineSanulac Nutritionals
Dear Roxsan,
You have contacted Aspen Nutritionals Australia with your enquiry. S-26 Plain is not available in Australia and is not part of Aspen Nutritionals Australia’s product range.
Countries other than Australia may have different formula brands, regulatory requirements or medical practices.
Please contact your local S-26 supplier, pharmacy or chemist that may assist you with your enquiry. Alternatively, please speak to your healthcare professional for advice regarding your individual situation.
Warmest regards,
Careline Team
Aspen Nutritionals Australia Pty Ltd
Aspen Nutritionals are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies https://www.bubbahood.com.au/feeding/benefits-of-breast-milk
Liezel Jasked
I bought S26 Promil 6 to 12 months at a shop and another one about a week later at another shop and the colors and consistency of the two looks different, why is that?
1 answer
CarelineSanulac Nutritionals
Dear Liezel,
You have contacted Aspen Nutritionals Australia with your enquiry. S-26 Promil is not available in Australia and is not part of Aspen Nutritionals Australia’s product range.
Countries other than Australia may have different formula brands, regulatory requirements or medical practices.
Please contact your local S-26 supplier, pharmacy or chemist that may assist you with your enquiry.
Warmest Regards,
Careline Team
Aspen Nutritionals Australia Pty Ltd
Aspen Nutritionals are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding if best for babies
https://www.bubbahood.com.au/feeding/benefits-of-breast-milk
Brajayasked
Hello,my son is 2weeks old and he is using s26 pro Gold, stage 1 BUT small observation -I have seen different brand/package for stage 1
My concern
1.is there any harm if i use different brands
2.Am worried some could be fake products,so how can I identify which one is ORIGINAL
Regards
2 answers
Yes, I have noticed the change in packaging. But they are definitely the same product and there is not problems in mixing. If you are unsure, then you should contact S26 pro - send them a photo. But if you are in Australia, then I am sure it is fine.
CarelineSanulac Nutritionals
Dear Brajay,
You have contacted Aspen Nutritionals Australia with your enquiry. S-26 Pro Gold is not available in Australia and is not part of Aspen Nutritionals Australia’s product range.
Countries other than Australia may have different formula brands, regulatory requirements or medical practices.
Please contact your local S-26 supplier, pharmacy or chemist that may assist you with your enquiry.
Warmest Regards,
Careline Team
Aspen Nutritionals Australia Pty Ltd
Aspen Nutritionals are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding if best for babies
https://www.bubbahood.com.au/feeding/benefits-of-breast-milk
Nicoleasked
My s26 ha gold opened 1 month ago. Is it safe for my baby if i continue using it?
1 answer
CarelineSanulac Nutritionals
Dear Nicole,
You have contacted Aspen Nutritionals Australia with your enquiry. S-26 HA GOLD is not available in Australia and is not part of Aspen Nutritionals Australia’s product range.
Countries other than Australia may have different formula brands, regulatory requirements or medical practices.
Please contact your local S-26 supplier, pharmacy or chemist that may assist you with your enquiry.
Warmest Regards,
Careline Team
Aspen Nutritionals Australia Pty Ltd
zia lapiraasked
How many hours did the milk of s26 last?
1 answer
Baby formula that has been prepared should be consumed or stored in the refrigerator within 1 hour. If it has been at room temperature for more than 1 hour, throw it away. And if your baby doesn't drink all the formula in the bottle, throw away the unused portion. Do not save it for later.
Pipsquadasked
I have punctured a small whole on a bag of s26. Just to let air out just to fit inside my bag. Is it okay? I'm a little bit worried..
1 answer
CarelineSanulac Nutritionals
Hi Pipsquad,
Thanks for your question. As specified on the packaging, once stickpacks are opened, use immediately or discard. This includes the piercing or puncturing of the stickpack, as the product packaging is compromised. Off label storage and use of the product should be used with caution and concerns should be discussed with your healthcare professional.
Please feel free to visit our website https://www.bubbahood.com.au/ or contact one of our Careline staff on 1800 552 229 with any further enquiries you may have in the future.
Warmest regards,
Careline team
Daniel’s mumasked
Two weeks ago my 7 weeks old son starts to have one or two formula a day due to the brest milk supply. I noticed that he will not pop for hours or whole day, and start to cry often and dramatically. We can feel his pain and discomfort from his cry. Is it because of the formula? Should we change other range or brand?
1 answer
CarelineSanulac Nutritionals
Hi, thank you for writing to us regarding your experience with our product and we are sorry to hear that your little one is unwell. We would like to gather more information as we appreciate your feedback. Please contact one of our Careline staff on 1800 552 229. The Careline is available on Monday to Friday between 9am to 5pm AEDST. We would also encourage you to see your healthcare professional who is most suitable to provide you with advice regarding your individual situation. Warmest Regards, Careline Team
Apuasked
Is it good for newborns baby is 2 week old?
1 answer
CarelineSanulac Nutritionals
Hi Apu, S-26 Gold Newborn infant formula is suitable for infants from birth. Please speak to your healthcare professional regarding your individual situation. Warmest Regards, Careline Team
Aspen Nutritionals Australia are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies https://www.meandmychild.com.au/feeding/benefits-of-breast-milk.
Nwosu Wasked
Hi my baby has been stooling he uses s 26 gold and I have used it for the past 3weeks were I kept it, it very cold. What can actually be the cause of the stooling?
2 answers
This can be due to a number of things usually changing formula can cause this and you need to allow a month of use to get used to the formula. If your baby is also taking medications this can cause it too. Your best to however speak to a pharmasist or doctor
CarelineSanulac Nutritionals
Hi Nwosu,
As we take feedback of this nature seriously and to assist you more effectively we would like to gather more details. Can you please contact our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am and 5pm AEST. We would also recommend that you contact your healthcare professional for specific advice about your concern.
Warmest Regards
Careline
mitzasked
How long can a mixed formula last once given to baby?
3 answers
Room temp is 3 hours
Fridge 24 hours
CarelineSanulac Nutritionals
Dear Mitz,
Thank you for your enquiry.
Any formula left at the end of the feed must be discarded. A feed should take no longer than 1 hour - any formula that has been at room temperature for longer than 1 hour should be discarded.
If you have any further queries, please call our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am to 5pm AEST.
Warmest Regards,
Careline Team
Aspen Nutritionals Australia Pty Ltd
Aspen Nutritionals Australia respects your right to privacy. To view the full privacy policy, please go to and
Aspen Nutritionals are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding if best for babies
https://www.bubbahood.com.au/feeding/benefits-of-breast-milk
My baby is 10 months old and we usually let him drink the left over milk until 2hours. Is it okay?
Yannieasked
My baby is 4months old....unfortunately I bought s26 milk for 6 to 12 months at the grocery store,I already open it..Is it ok to give this milk to a 4months old baby?
2 answers
Id advise not to as it will be too strong for your baby unfortunatley. With them habing the age guidelines it has different nutirents required for each age frame. Ultimatley gibing your baby the formula too early may result in stomach upset, vommitting or constipation.
CarelineSanulac Nutritionals
Dear Yannie,
Thank you for your email enquiry.
S-26 Gold Progress is for babies 6 to 12 months of age. We are unable to provide advice regarding usage outside of this, if you are concerned we recommend you consult with your healthcare professional.
If you have any further queries, please call our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am to 5pm AEST.
Warmest Regards,
Careline Team
Aspen Nutritionals Australia Pty Ltd
Aspen Nutritionals Australia respects your right to privacy. To view the full privacy policy, please go to and
Aspen Nutritionals are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding if best for babies
https://www.bubbahood.com.au/feeding/benefits-of-breast-milk
BhelLagasked
Hi, my baby just turned 6mons last may 24 and been using s26 gold 0-6 since he is 2 mons... And now planning to give him promil gold 6-12 but the grocery where i bought the milk gave me s26 gold 2 and told me that its just thesame with promil gold 6-12...is it true, i have no idea? Ive been seaching frm the internet but no specific answer... Pls help. Thanks
2 answers
I’m not sure, sorry! I have given my babes the S26 Gold 0-6 months right up until they’re were 12 months old and we didn’t have an issue.
CarelineSanulac Nutritionals
Hi BhelLag,
The website you have accessed is intended for use by residents of Australia. Promil gold 6-12 months is not a product made by Aspen Nutritionals Australia. Countries other than Australia may have different regulatory requirements or medical practices, therefore, information that is available on this website may not be appropriate outside of Australia.
Please speak to your healthcare professional for advice regarding your individual situation.
Warmest regards,
Careline team
Aspen Nutritionals Australia are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies https://www.meandmychild.com.au/feeding/benefits-of-breast-milk.
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