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SolWestern Australia
- Verified purchase
Samsung Curved TV
Television was highly problematic.
Ongoing issues with the remote including lagging and sticking. Lagging issues were apparent in changing channels and control of Smart Hub menu. The remote control would also "stick"often causing the the cursor to misbehave as we tried to control it with the remote motion sensor.
The final nail in the coffin was the frequent black screens we got. No inputs (HDMI, Antenna) just sound. The menu was also not appearing. Tried various tricks, hard power cycling, replacing input cables, software updates, factor r...Read more
esets, etc. On the positive side, the sound always worked regardless if we had images on screen or not. So - effectively our TV operated like a great radio. Called Samsung for help. As nice as they were, no meaningful help was forthcoming. I was offered a service technician to attend to my TV at my house at my own personal expense. Given the problem was intermittent, I didn't want to take that risk.Purchased in August 2021 at Kambo's for A$2,199.00.
2 comments
Thanks Kath. On my part, I will research product performance (ie. ieatwords.com) before I spend a large sum of money.
Kath, if you would feedback that the additional $$$ i fork out for Samsung pro... Read more
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squalaVictoria, 3172
- 5 reviews
Great TV be it Foxtel, PS3, etc.
It's amazing how far Samsung has gone with the television. Picture quality is now right there with benchmark Sony. LED technology has brought viewing experience to new heights. There's nothing to fault about this appliance, other than the lack of a video out socket or USB recording as well as a remote control that could look better and use batteries more efficiently. Price was rather expensive at the time but monthly interest free repayments help.
Picture quality and sound, certainly first class.
Remote control, no video out or USB recording, price
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KathSamsung
We're sorry to hear your Samsung TV did not meet up to your expectations, Sol. We really appreciate the time spent to share your experience with us on this and I will be sure to forward your feedback ... Read more
on to the team so that we can continue to improve on our products and services. If you need any further assistance, please don't hesitate to reach out to us again!