I came across the brand SMATE on Facebook. I checked out their website and found some really neat headphones, along with a range of other products such as TVs, soundbars, etc. Their headphones looked very stylish so I purchased a pair. Within a matter of days, the headphones had arrived to my front door, no delivery cost. I got an SMS to let me know they were arriving. The headphones are brilliant and include an inbuilt FM radio. I didn't need to call their support number but they say they are Australian owned and Australian based. I will be buying more items from SMATE. Great to see Aussie brands producing great quality products at affordable prices.