Fisher & Paykel ActiveSmart 519L French Door (RF522 Series) Questions & Answers (page 2 of 4)

undo the screws (top and bottom) and take the handle off - then reset the "boss" into the door frame.
refit the handle

no,

I am having the same problem. Paid Fisher and Paykel $30 for a new spring and still same problem too??

Spring is relatively easy to fit. Parts list readily supplied from FP website and use that part no for a supplier to provide. Spring comes with installation guide too. I paid about $28 for spring. Took about 4 mins to install. Wife very happy now!!!

I've just replaced the spring and have the same problem. Any advice?

It just runs really quite almost silent, yes It's heating up and functioning as it should.

It isn't completely silent. When I was buying the fridge, I had read reviews that it was a really noisy fridge and I have it in an open planned kitchen. I really liked the design and decided I would take the risk. The hum it makes isn't what I would refer to as noisy and has never bothered us at all.

there is a button inside the upper right hand side of the fridge that turns the alarm off, however if you open the door and the alarm sounds straightaway then you may have an issue with the fridge, refer to your user manual or Fischer and Paykel

count the beeps!
each beep has a meaning.

Yes you hold glass or bottle against tag and it dispenses instantly and stops without drips also instantly on release. It doe have a small drip tray but I have never had to empty it. A light comes on while water is being dispensed.

We brought the unit without the dispenser unit, so sorry i can't give you an answer to your question

This one doesn’t have water dispenser, unfortunately.

Needs to be bent, but not split, to be able to re insert.

I read other reviews and I am pretty sure someone who had the same problem ended up with a dead compressor. I'd contact technical support and suggest that the noise maybe that and that you are worried of food spoilage.

Cannot be constant - when the compressor stops the fans also stop.
There are soooo many things that can cause a whining noise,
faulty compressor, freezer/ fridge circulation fans, pipes moving in the insulation.
Call an F&P technician.

It is located at the front bottom right-hand side of the refrigerator when the door is open.

There are two models, with & without the filter & ice maker, we bought the model with the filter & ice maker. After initially being concerned with reliability down the track we were convinced enough to go with it. So far, excellent.

The model we bought has it all included. After our first one died within a month I must say that so far the replacement is performing beautifully.

Sorry Cathy ours is ok so don't know how to fix. Should be easy to have done under warranty Sue

Dont have the answer, but one would be great. Same problem with ours today.

Same problem new fridge. Any answer?

They are bottle holders

The grey plastic rectangular things are your wine bottle holders. Stops them rolling around when lying down. Mine are all in use, hope yours will be too. Cheers Sue

We use them to hold our cool drinks and milk. Very handy.

Put water into an ice tray and put it into the freezer.

Put water into an ice tray and put it into the freezer.

button on panel RH wall PC compartment.

Unfortunately I cannot assist you as our doors have the Allen Key screws well covered.

If it doesn't screw back tightly then I would suggest that the thread has been stripped and would require some sort of bolt on the inside of the frame.

Undo both allen head bolts, remove handle, tighten Philips head bolts into door, reattach handle, tighten allen head bolts.

Its not instant making ice. If you have done settings as per instructions wait 24hr. Machine probably still. Making ice.

Also did you purge enough to get all air out of line. Give it a bit of time and it should start working.

Thank you Dedny. Woke this morning to no ice. We can hear the icemaker trying to turn to offload the ice but it doesnt turn. We think it has something to do with the mechanics of the machine.

Should only stop if tray full. If you empty tray it will continue to make ice as far as I kmow.

We emptied the tray which didn't help. This is the third the it's stopped. it usually starts again in a day or 2 but this time it seems to have decided to stop altogether. Maybe we need to contact Fisher Paykel. Thanks for your reply.

Day 3 it has decided to make ice again.

Its still under warranty show you should gwt it looked at by FP service department. Something must be wrong with motor.

Thanks, I phoned late this afternoon and someone is coming on Monday morning! Much quicker than I expected given the number of people on here who say service is bad.
I'll try to remember to update here with results.

Well, here I am again! I forgot to update that all was good for a couple of years after the fridge was taken away to repair a gas leak.
BUT! the same problem appears to be happening again. I'm in the process of testing the temperature in various parts of the fridge/freezer.
The freezer this morning was +1deg in the bottom drawer and +3deg in the top drawer.
Fridge was between 12 & 14 degrees.
I've changed the temperature settings and am leaving the fridge closed for minimum 3 hours.
I'll phone F&P this afternoon, but I'm not expecting much because the fridge, now more than 4 years old, is well out of warranty.