Fisher & Paykel ActiveSmart RF522ADUSX5 (Stainless Steel with Ice & Water) Questions & Answers

If you are happy drinking Melbourne tap water.
Defiitely fit PRV - guarantees constant volume and reduces risk of ruptured water hose.
Most times F&P parts are cheaper than 3rd party.

Yes you hold glass or bottle against tag and it dispenses instantly and stops without drips also instantly on release. It doe have a small drip tray but I have never had to empty it. A light comes on while water is being dispensed.

We brought the unit without the dispenser unit, so sorry i can't give you an answer to your question

This one doesn’t have water dispenser, unfortunately.

There are two models, with & without the filter & ice maker, we bought the model with the filter & ice maker. After initially being concerned with reliability down the track we were convinced enough to go with it. So far, excellent.

The model we bought has it all included. After our first one died within a month I must say that so far the replacement is performing beautifully.

Its not instant making ice. If you have done settings as per instructions wait 24hr. Machine probably still. Making ice.

Also did you purge enough to get all air out of line. Give it a bit of time and it should start working.

Thank you Dedny. Woke this morning to no ice. We can hear the icemaker trying to turn to offload the ice but it doesnt turn. We think it has something to do with the mechanics of the machine.

Should only stop if tray full. If you empty tray it will continue to make ice as far as I kmow.

We emptied the tray which didn't help. This is the third the it's stopped. it usually starts again in a day or 2 but this time it seems to have decided to stop altogether. Maybe we need to contact Fisher Paykel. Thanks for your reply.

Day 3 it has decided to make ice again.

Hi Ann,
Yes the fridge needs to be plumbed for the ice and water dispenser.
What I did was I got additional 5m length 6mm white water hose identical to the one that came with the fridge (ONLY 3m hose came with the fridge filter kit) and ran the hose from under the sink tap outlet. I got a cold water tap splitter with 6mm outlet form Bunning and ran the hose to the fridge from under the kitchen cabinet.

We had a separate cold water stop tap installed to back of fridge. This is the normal install. May need a water hammer resistor as well.

You can add a mini stop tap with 2 x 15mm outlets. One goes to the kitchen sink mixer/tap and the other can be used for connection to fridge water supply. I have the filter under the kitchen sink so it's out of sight.

It should be chilled, but not the first few glasses. Our old fridge water came through freezer section and was cold. So if your not getting chilled (colder than tap water) after a say 5 glassed you may need to get it serviced. Call FP for help. If your near Brighton VIC you can test ours. Good luck.

Check fridge settings also. Put colder temp as I think water is from fridge temp. That might help.

Hi Missy79

Yes, we are very happy with the fridge we bought. It is very quiet, looks good, the water is not cold but refreshingly cool, the ice maker works well. Although the freezer drawer is a bit stiff whilst being closed, is not a great problem as reported by a few. Like all things - sometimes one might get a problem one. So far, nothing has fallen off.

Thank you Rose for answering my questions :0)

I've only had mine for about six months so it's probably too early to tell. It is a little noisy but it's just the motors doing a lot of things. Not rattle noisy or anything like that it's just noisy comparable to my old fridge. I don't notice the noise much now.

Loving the chilled filtered water although where you put the glass up to it is quite flat and smooth and I sometimes slip, causing water to spill. A little annoying, I just have to concentrate while filling. A great feature is a timer for putting a bottle of drink in the freezer. The ice maker works well. I turn it off at night because it can rattle a bit when dropping the ice and refilling the tray but I was probably half awake when I heard it. It's never woken me up. I actually prefer trays that I can refill, like my old fridge (I wish I'd kept those)

One of the reasons I chose this one over others is it's clean lines. It's a little boxy and boring to look at but inside the shelves are more easily moveable than some, and the shelving in some were so stylish that they took up too much room and limited their adjust-ability.

Mine is actually the SX4 which is 440 ltr. This size is plenty big enough for my partner and I.

I am one of those people who believe that you attract what you put your energy into. I always believe that my appliances work well and they do and I no longer look for problems with things, so they don't break down. (Yes, they come to the end of their life with mechanical issues but my last fridge was a Westinghouse from a discount department store and served me well for 15 years.)

My model does not have an icemaker. But I have just had another hinge replaced. They tell me it is a design fault and new ones made of stronger material.

Hi Jeff

The ice maker is good. Once the ice bucket is full, it stops making any. There is some noise when the ice cubes fall into the bucket. We have had no problems so far and nothing has fallen off either.

Ring F and P straight away..not good..all small things but very annoying!

Yes it does