Nicole ·  · 519L French Door RF522ADUSX4 (Stainless Steel)

How do you get colder water from the water Dispenser?

Dotty ·  · 519L French Door RF522ADUSX4 (Stainless Steel)

Hi, We've had this model since January 2015.
It's been great until the last few weeks when we noticed that the items aren't cold enough. Food and milk have started going off quickly. Even the bread in the freezer is no longer rock hard.
We have a thermometer designed for measuring fridge/freezer temperatures, with markings for advised temps. Ours is showing well above these.
Fridge temp is between 11 and 15deg, and freezer only down to about -10deg.
I think this problem has been developing gradually without our really noticing it.
Experimenting with the temperature control changes little. In fact, contrary to what the instruction book says, the temperature is actually cooler with more lights. Currently I have it on full lights and the temperature inside fridge is 13.5. Foolishly last night I set the temperature in the other direction, a little below half lights, and food had spoiled overnight, temp reading this am was 15-16deg.
We need some help please!! (Brunswick, Victoria)

Dedbny · 

Its still under warranty show you should gwt it looked at by FP service department. Something must be wrong with motor.

Dotty · 

Thanks, I phoned late this afternoon and someone is coming on Monday morning! Much quicker than I expected given the number of people on here who say service is bad.
I'll try to remember to update here with results.

Dotty · 

Well, here I am again! I forgot to update that all was good for a couple of years after the fridge was taken away to repair a gas leak.
BUT! the same problem appears to be happening again. I'm in the process of testing the temperature in various parts of the fridge/freezer.
The freezer this morning was +1deg in the bottom drawer and +3deg in the top drawer.
Fridge was between 12 & 14 degrees.
I've changed the temperature settings and am leaving the fridge closed for minimum 3 hours.
I'll phone F&P this afternoon, but I'm not expecting much because the fridge, now more than 4 years old, is well out of warranty.

Matt Huxtable
Matt Huxtable ·  · 519L French Door RF522ADUSX4 (Stainless Steel)

How do you reset the filter light?

Sofia C
Sofia C · 

On the control panel inside of fridge. Press bell and + icon together for 4 seconds.

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