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LemonMamaSouth East Queensland, QLD
Don’t do it!
Purchased a Lemon from here in December 2017, straight away had issues and even got the car with no gas and they had to pop in some from the canister! Have never had it running smoothly would it comeback here ever again wish I could do more to make them pay for all the money I have paid
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ChrissySouth East Queensland, QLD
Amazing Service with the best crew!
From time of walk in on a Saturday to the time of picking up my new car on a Tuesday service has been outstanding. Danny is an awesome salesman & Chris tops it off with his dedication and willingness to help you get into any vehicle that is affordable.
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Anastasia R.Wide Bay-Burnett, QLD
- Verified customer
Won’t repair car after having problems after 10 days of use
Wish I knew more about business before buying from them, purchased a car 10 days later started slowing down in speed took it to mechanic who stayed dpf needs replacing it’s beyond blowing or regeneration. Spoke to dealer I purchased from not one phone call just back & forth in emails he kept referring to the stat warranty I mentioned the consumer warranty, he sent me links to ‘clear the light’ in the end no repair I’m now $3200 out of pocket however I have followed up with the ACCC & hoping I get somewhere this is disgusting and anyone looking at purchasing my recommendation is don’t.
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Robyn LSouth East Queensland, QLD
- 2 reviews
Crappy ute
Waste of $7000 I spent close to $2000 on it so far needs more spent on it and cant sell it till its in roadworthy condition and the hoodl linning which cost $200 is a roadworthy item
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Rebecca BondSouth East Queensland, QLD
Byers be warned
These were the most deceitful car dealers I have ever dealt with in my entire life. Firstly they convince me I didn't need an RACQ check because it had a roadworthy certificate. As I later found out the roadworthy certificate wasn't worth the paper it was written on. They sold me a car that had the side mirror and indicator smashed and broken the exhaust was tied to the vehicle with red plastic cord and the door was severely damaged and broken and very unsafe. He also insisted on about 6 different occasions that the vehicle had never been in an...Read more
y sort of accident. When I had it serviced my service guy explain to me he doubted that vehicle had ever been serviced in its life and that it had been in an accident and was crudely bogged back up together this car cost me a lot of money to get repaired and was an extremely unsafe vehicle. They also told me that the vehicle had airbags that needed to be replaced but by law they was supposed to replace them before selling the vehicle when I checked with the company they were supposed to do it months before they sold it to me. When I later went back and approach them with all these problems they said they had nothing to do with them and it was my problem now my advice to you is do not buy a vehicle from these people without an RACQ check do not believe a single solitary word they tell you they are the most deceiving despicable company I have ever dealt withSimilar opinion? Write a review on ieatwords.com.au!
I’m over the moon!!
Excellent service! First time buyer and was very happy with the communication and the overall experience. Thank you so much chris and Bobby for assisting us in getting our car!
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Mark V.Greater Melbourne (Metropolitan), VIC
Above and beyond service
I’m from Victoria, and brought a car over the Internet, having never purchased a car in the fashion in the 30 plus years of holding a license, you can imagine I was extremely apprehensive, Paul the salesman who took my inquiry, straight away filled me with confidence, I arranged with Dave the owner to freight the car down to me and he even assisted generously with the costs, and guaranteed that if I wasn’t completely satisfied and also if the car wouldn’t pass a Victorian road worthy he would refund me every dollar, I’m happy to say the car exceeded my expectations and passed a roadworthy with flying colours. Thank you guys
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TaleighaBundaberg
great service
the guys at Southside auto auctions did a great job getting me into a car that I really needed they picked it out as I lived in a different town an I honestly couldn't be happier great service, great people. thankyou for all your help also a big thanks to Paul and Chris for everything you guys did. definitely recommend to friends an family
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Lemon
Let me start with great service and financial advise by Chris. As for the rest of the team. Not happy. Sold me a lemon. Had the car 3 weeks and it broke down. Had to pay my own tow truck to get it back to south side auto. Had to pay for my own car hire as their courtesy car is a death trap. When i asked Dave (owner) for help to swap the car to something reliable I was told "no". I have to refinance, trade and buy another car ( so again out of pocket) Dave (owner) knowing the issues of the car now won't even trade it in, only have had the car 2 ...Read more
months (still playing up) TJ (salesman) was helpful when I first got there to buy a car, but when I needed help he wanted nothing to do with me, never replied to any of my texts or emails. Would recommend reading ALL reviews as this is not the first time it's happened. Be aware!!! No recommendations from meSimilar opinion? Write a review on ieatwords.com.au!
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AyeohBrisbane
Excellent service
Great customer service from the minute I walked into the front reception, thank you so much Gavin. Great financial advise from Chris, appreciate all your help with the purchase of my first car. Totally happy with the outcome. Very efficient. Friendly staff. Love their work and will definitely recommend families and friends to these guys. They're the BEST!!!
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Great
Terific service great financial advise good on you cris and staff.would recomend these guys to all give them a go.
1 comment
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Best service ever from Gavin and Chris
These guys were awesome gave me the best trade in and deal on my new car they were very professional and attentive I will recommend Southside autoactions to everyone I know, thanks so much guys
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Brilliant customer service
Fantastic customer service, Gavin went above and beyond and looked after me, purchasing my new car without doubt was a dream with Gavin’s customer service, highly recommend to friends and look forward to future experiences, stay amazing
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JoeBrisbane
Faulty lemon sold to me with nonsense warranty “fair trade complaint is being lodged”
Brought a Mazda CX-7
Had it for 3 months did a full service then had to repair radiator, hoses etc, did another minor service as still didn’t seem to run right at 5 months found out had to do more repairs - 2 more months on timing chain broke - engine mounts gone, three more repairs and mechanics have just told me car looks like it has never been serviced they would say it’s been bandaged up to barley run and surprised it didnt blow up on me.12k for a car on finance plus over 3k in repairs so far now blown motor and no car and a loan, have lodged with fair trade now this is a joke and can see so many others have been thru the same experience.
3 comments
Southside Auto A.Southside Auto Auctions
you know joe it is dissapointing to see this review. i spoke with your partner yesterday, i was nothing but helpful to er. i explined we bought this business on august 1st and gave her all the details... Read more
so she could get in touch with the previous owners who actually sold her this ( LEMON ). and you still wrote a bad reivew even knowing that is has nothing to do with me. I would have been willing to help you even though i didnt sell you the car but after reading this you are on your won good luck and thank you for a review that doesnt reflect what we do as the owners of southside auto auctions regards dave kennyThat’s nice of you to say on here although you were quite fast to ask if you can cut me off mid conversation so you can let me know if is not the same owner anymore and ask when I brought it as well a... Read more
s say sorry I have to speak to someone else as you have nothing to do with it now and good luck to me. No talk of helping out then And this review was written prior to talking with youSouthside Auto A.Southside Auto Auctions
i cut you of and explained to save you having to tell the whole story twice, and i am happy to try and help any previous southside customers if i can.
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JoelBrisbane
- 3 reviews
- 2 likes
Dodgy guys with the worst in house finance
Bought a car a while ago and was on minimum wage. Old mate “moved some things around” and I got approval for a $16k car through ANZ Esanda who, funnily enough, have been fined $5 million for processing loan applications for people who didn’t have capacity to pay... which is where I was caught out. I have had this car 3 years and have made every repayment on time and guess what, my $16k car has still got $13,500 left on it. What the actual hell. I can assure you, the interest rate was not that damn high! Not only this, my car had problems from t...Read more
he get go and has nothing but problems since. They were reluctant to fix it the first few times and we were without a car for days and days. It’s a bucket of trash just like this car yard. These people are dodgy fools and just want to make money! I’ve been doing a heck of a lot of research, and am filing a massive complaint. You picked the wrong family to try and screw over with your lemon cars and false paperwork.Similar opinion? Write a review on ieatwords.com.au!
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JulieBrisbane
- 3 reviews
Fantastic Service Highly Recommended
This was a very great experience and would highly recommend Southside Auto Auctions to anyone looking to buy a vehichle
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Amazing range great staff
Range here is fantastic and the sales staff are great would recommend to mates and family, quick and simple turn around
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Amazing service and quality cars.
As a small business owner I'm quick to judge the customer service I receive from other businesses and when it comes to south side auto auctions I must give credit to these guys I was in need of 3 work utes assp for my employees. Tim the sales manager and his team stepped up to the challenge and organised 3 quality utes within a few hours they took care of all the on roads and made the whole process very easy for me and as for price I shopped around prior to dealing with these guys and no one came close 8 months on and all three utes are running fine. Thanks south side for a fantastic experience you've earned a long term customer in me.
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GeorgeBrisbane
Stay away from this place!!!
I bought a car from here less than 12 months ago and have had nothing but trouble with it the car is constantly getting repaired and when I asked for a refund they flatly refuse I have never had a worse experience with a car yard. Tim the manager is full of empty promises and constantly lies and tries to. Brush you off and that's even if he returns your call if possible I would rate this place negative 10 stars
2 comments
Southside Auto A.Southside Auto Auctions
Hi George, we are sorry to hear of your experience. So we can investigate further, could you please email us at [email protected] your full name and mobile number. Thanks SAA Customer Support
Hahahaha are you serious I have been constantly in contact since I bought the car you since mark was the warranty manager I was lied to by him I was lied to by the next warranty manager I have been li... Read more
ed and brushed off by Tim who never replied to my calls and takes forever to reply to emails I was refused a refund even though the car has had thousands of dollars in warranty repairs I have been without my car for most of the time I have owned it and I am now stuck paying for a vehicle I can't even drive unless you can actually do more than make false comments saying "we are sorry to hear of this" then stop wasting my time I will do my best to make sure that everyone I know is aware of your practices and the condition of the vehicles you sellSimilar opinion? Write a review on ieatwords.com.au!
ChloeBrisbane
Awful
Do not recommend at all, wish I'd seen these reviews before I bought because its all sounding very familiar.
My own latest mechanic also shook his head when I told him where it was from. 5 months in and been told the car should never have been sold to me as it is. Feel like the car i traded in was worth more than what I've been left with.
1 comment
Southside Auto A.Southside Auto Auctions
Hi Chloe, we are sorry to hear of your experience. So we can investigate further, could you please email us at [email protected] your full name and mobile number. Thanks SAA Customer Support
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Southside Auto A.Southside Auto Auctions
thank you i appreciate the feedback
kind regards dave