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Very professional, Friendly & Best price, sure will book you again ..
Best service and Very professional
We hired Marquee,chairs, dancefloor table chairs, lights heater
Nice and clean stuff
Friendly staff, Good material
Delivery on time
Best affordable price
Sure will book again
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- Product Quality
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Best in town
Hired for a backyard party, went out of their way. Have used their services many times best price, service & quality. Would recommend to everyone I know. So much variety too.
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Best in town and service is osm .....
Best in town and service is osm .....best price always. We have hired marquee and chairs for our function and it looked beautiful. Good quality and quick delivery. Strongly recommended
- Incentivised Review No
Great customer service and product quality
We have experienced Excellent product quality in all our previous events. Due to covid we have to cancel the function and they understood my situation. I was relieved with the assistance they provided. Good customer service. Definitely recommend the services.
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- Product Quality
- Incentivised Review No
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- 2 reviews
- 2 likes
Pure Thieves With No Ethics Or Morals
My sister organised a engagement party at our house in April of 2020, she got a quote from Star Party Hire and decided to proceed. They asked for a 30% deposit but she decided to pay a little more so she has a rounded off even figure left to pay on the day of delivery.
Come april of 2020, due to the Covd-19 restrictions in Sydney at the time, we had to cancel the event and have it at a restaurant instead. My sister requested a refund, but they refused and insisted they don't refund the deposits on cancellations, they said they can only offer c...
Read moreredit for future events, even though this wasn't our cancellation, it was a government requirement. They agreed to only refund whatever we paid over the 30%, my sister agreed due to the difficult time for some business at the time. 12 months later we had another event at home and this time there was no restrictions, so we decided to redeem our credit. When I contacted Star Party Hire, they said we have no credit with them as due to them refunding whatever we paid over 30%, we automatically lose the 30% as well. This is absolutely ridiculous and pure theft. I'm not a ignorant person and I know the law very well, this is illegal in every state of the country. Not even their contract states such a ridiculous clause. I'll be contacting NSW Fair Trading and NSW Ombudsman to report them. To be completely honest, I don't even care about the $800 I lost, I just feel a company this unethical should not be running. Just remember how much the government tried to help small business like yourself stay afloat during Covid, don't take advantage of those rights and steal other people's money. After shopping around for my second event, I found numerous professional companies that offer the exact same products for way less. Star Party Hire pay for Search Engine Optimisation (SEO) hence they come up in the front pages of search engines and have a large number of reviews, in theory they're small backyard business that will steal every dollar that they can. I suggest you don't support a company like this and take your business elsewhere, especially in these unpredictable times of Covid.- Incentivised Review No
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Contact info for Star Party Hire
| Mon | 8:00 am - 4:00 pm |
|---|---|
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | 9:00 am - 3:00 pm |
| Sun | Closed |
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