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IkionSouth East Queensland, QLD
- 4 reviews
Nexgard-Good Price and fast free delivery
Bought Nexgard for 4.1-10Kg dog for the first time from Vet supply, only product that "agrees " with my maltese x Shitzu Product was as described, delivery was free and fast
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Really proactive, helpful and understanding.
I stuffed up my very first order. They were very helpful and sorted out over the phone all the problems I had caused. My order is now being actioned and I expect delivery shortly so I can't speak on that yet, but their office was the best. Thanks, guys
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disgustedBurpengary
- 2 reviews
prompt attention
rang on the 3rd.Feb.with a problem and within a few days there was no problem because VETSUPPLY attended to it promptly very refreshing to have a company attend to it straight away.
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Sandra Pearson-AdamsMid North Coast, NSW
- 4 reviews
Ethical and efficient
Excellent service and prompt response with good outcome when I queried something. It is refreshing to deal with a company that doesn't suddenly change face when you have a problem!
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Always reliable
I have been buying from this site for over 2 years and I have never had a problem with any orders and always delivered fast.
Very happy and will always come back.
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Tara S.South East Queensland, QLD
Waste of time
Placed an order for small dog bravecto on Thursday 6th February. Log into my vet supply account today to find the order had been cancelled on Monday 10th and was to be refunded by Wednesday 12th. Apparently it was cancelled because I missed a phone call on Monday where they wanted to confirm my name and address before dispatch. I placed an order on Thursday with my name and address details which were correct. Just a waste of time if they are not going to fulfill orders.
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Brevecto
Very happy with the product brevecto for my three small dogs,very happy with the price as having three dogs it gets expensive every three months, and fast delivery. Thank you
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Michaela MarkicGreater Melbourne (Metropolitan), VIC
- 2 reviews
Name change
I couldn't update my last name in my info so I sent an email to the support team and had a speedy reply and I forgot to email back a few days but when I did they fixed it at once!!
Absolut best experience I've had with any support in a long time :)))))))
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The reviewer stated that an incentive was offered for this review
ThatHurtsSouth East Queensland, QLD
- 2 reviews
- Verified customer
No problem transaction
Recently used Vetsupply for the first time. Had read some of the not-so-good reviews on this site, so it was with a little trepidation that I went ahead with my order. It went well. The ordering process was smooth and seamless. Quickly and easily set up my account and placed the order. The package arrived by the specified date.
Yes, the product packaging had been pressed a little flat to ensure it fitted into the postage pack, but I've seen the same thing many times before with other online suppliers. Product is the 'real deal' and an expiry date a year or so from now.
All up, I'm happy with my order and the price--very competitive! Scratching my head on why so many people have written one-star reviews.
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Julie W.Sydney, NSW
Great service!
Great supplier of pet products - good prices, very fast postage. I ordered the wrong product by mistake and they were happy to accept my return and refunded the money very quickly, I then ordered the correct product and received it very quickly. Great friendly reliable service!
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Bubs66Tasmania
Highly recommended!!
I found Vetsupply while looking for some products for our new pup. Their prices were great & the service was amazing. Our order was delivered in 3 days which is super fast for where we are. Will definitely buy from here again. Thanks!!
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RobynSouth Australia
An awesome, stressfree and efficient service
After using Vetsupply for the first time yesterday, I will without hesitation, continue to buy my dog items from them. My last minute change to my order posed no problem at all. I received the refund of the balance from the original order without question and fuss. Other websites could learn from you thats for sure. Thank you so much.
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Doxys of GoveEast Arnhem, NT
Reliable and fast.
I have repeatedly used Vetsupply for my dogs Nex Gard flea, tick and worm treatment. They are always competitive with their pricing and usually the cheapest. This product is also usually sold out from other sites but I can always rely on Vet supply to have what I need.
I also live remotely and only able to source this product online and find that Vet supply will always have this to me within one week which is very good considering where I live.
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Kerry R.Western Australia
- 2 reviews
Excellent price AND free delivery
I am a returning customer of Vet Supply. I find their service and prices excellent. As a full-time student I endeavour to get the best bang for my buck! I recently took advantage not only of a sale price plus free delivery on prescription dry cat food, but also of an additional 5% discount. These discounts saved me over $14 on the retail price of the product and who knows how much on the delivery, possibly the same amount as delivery costs are not cheap! The item arrived on time and was delivered to my door, a welcome benefit as I live rural. I found the SMS alert and tracking information from Australia Post invaluable. Thank you.
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Han123Melbourne
- 2 reviews
Cheap and speedy delivery.
Have ordered my cats flea treatment through them. Easy to use search, cheapest price around and product arrived within days. I look forward to using this site for future orders.
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MerlionGreater Melbourne (Outer), VIC
- 4 reviews
Best prices out there, and quick shipping
Been using vetsupply for about 2 years now. Cheapest out there and really quick shipping. However their buy 2 offers works out to be more expensive than buying singles. Weird.
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BellaVictoria
- 2 reviews
Great service!
As a first time older user, I found ordering a product over the phone to be extremely easy and the delivery was fast. I am confident to recommend this great company to other pet lovers.
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jojothepomMetropolitan Adelaide, SA
- 8 reviews
excellent service
fast delivery and great products for my dog, will use them again . I highly recommend the excellent customer service . Vetsupply was great and i have become a repeat customer now
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Kay BernickeDarling Downs, QLD
- 2 reviews
Happy & Health French Bulldog
I have used Vet Supply & Australia Post for 2 years for the supply n delivery of Hills dog food. I highly recommend the excellent customer service across both the organisations.
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Dick H.South East Queensland, QLD
Satisfaction
I have used a number of similar suppliers over many years and over the last year or two have found Vetsupply to be always slightly cheaper, it's easy to use their website and goods have always been promptly dispatched and received. Very satisfied.
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The reviewer stated that an incentive was offered for this review
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